DSR-6100
67
4
Troubleshooting
Before contacting the Hotline (described on page 69), review Table 4-1 for problems and suggested solutions.
Table 4-1: Troubleshooting Solutions
Problem
Possible Cause
Solution
Reference
LCD blank and no LEDs
lit.
No power to unit.
Plug in the unit.
LEDs illuminate, but LCD
is blank or too dark to read.
LCD contrast out
of adjustment.
Adjust LCD contrast.
See Install/Core menu,
Contrast Field.
No picture and no signal
LED indication.
No LNB signal
port connection.
Connect LNB coax.
See "Connecting the DSR-
6100" on page 9.
Poor audio or low audio
level.
Audio levels
incorrect.
Adjust audio levels.
See "Audio1 and Audio2
Gain Menus" on page 32.
Will not acquire signal
lock.
Port not
configured.
Check port selection,
modulation, and frequency
setting.
See "Installation Menus" on
page 22.
Incorrect output audio
language.
Wrong language
setting or audio
port connection.
Confirm audio connection
choice and related audio
language setting.
See "AUD1LANG and
AUD2LANG Menus" on
page 44.