Mitel 6865i SIP Phone Release 4.1.0 User Guide
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PROGRAMMABLE KEYS
There are 8 multi-functional keys on the 6865i phone that are programmable.
You can only use the Mitel Web UI to configure key functions. The following table lists the
functions you can set on the programmable keys and provides a description for each function:
Notes:
1.
If M680i Expansion Modules are attached to the phone, you can configure up to an
additional 16 softkeys on each M680i Expansion Module.
2.
If M685i Expansion Modules are attached to the phone, you can configure up to an
additional 84 softkeys on each M685i Expansion Module.
3.
The 6865i IP phone allows up to 3 expansion modules on each phone. For more
information about expansion modules, see
“Model M680i and M685i Expansion
Modules”
on
page 189
.
KEY FUNCTION
DESCRIPTION
None
Indicates the key has no function assigned.
Line
Indicates the key is configured for line use.
Speeddial
Indicates the key is configured for speeddial use.
Do Not Disturb
Indicates the key is configured for Do Not Disturb (DND) functionality.
BLF
Indicates the key is configured for Busy Lamp Field (BLF) functionality.
BLF/List
Indicates the key is configured for BLF/List functionality.
Auto Call Distribution
(ACD)
(For Sylantro Call Managers)
Indicates the key is configured to allow the Sylantro call managers to
distribute calls from a queue to registered IP phone users (agents).
XML
Indicates the key is configured to accept an XML application for accessing
customized XML services.
Flash
Indicates the key is set to generate a flash event when it is pressed. The IP
phone generates flash events only when a call is connected and there is an
active RTP stream (for example, when the call is not on hold).
Sprecode
Indicates the key is configured to automatically activate specific services
offered by the server. For example, if the sprecode value of *82 is
configured, then by pressing the Sprecode key, *82 automatically activates
a service provided by the call manager.
Park
Indicates the key is configured to park incoming calls when pressed.
Pickup
Indicates the key is configured to pick up parked calls when pressed.
Last Call Return
Indicates the key is configured for Last Call Return functionality when
pressed.
Call Fwd
Indicates the key is configured as a Call Forward key. When pressed, the
IP phone UI displays the Call Forward menus.
BLF/Xfer
Indicates the key is configured as a simplified BLF key and a Transfer key.
You can use this key to perform the BLF function as well as use it as a
transfer key to transfer calls.