Handling Calls
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HANDLING CALLS
When you are connected to a call, you can use the hard keys to place a call on hold, and
programmable keys to transfer calls or create conference calls.
PLACING A CALL ON HOLD
You can place an active call on hold by pressing the
key. When you place a call on hold,
only your phone can retrieve the call.
When a call is on hold, the icon displays on-hook as follows.
For on-hold calls, the timer displays as running and the Line and Message Waiting Indicator
(MWI) LEDs flash.
1.
Connect to the call (if not already connected).
2.
Press the
key.
The line/call appearance light begins to flash slowly and after a short time the phone beeps
softly to remind you that you still have a call on hold. The screen displays
Call held
with the line
number the call is held at the phone.
WHEN ON HOLD
To let your caller know that they are still on hold, music plays softly (if this has been set up for
your system). The call/line appearance light for the line you are on flashes to indicate that you
are still connected.
AUTOMATIC HOLD
When juggling between calls, you do not have to press the
key to go from one call to
the next. The phone automatically puts your current call on hold as soon as you press a new
line/call appearance key. If you have more than one call on hold, you can reconnect to a held
IP PHONE UI
Note:
If you are connected to another call, the phone does not beep to remind you that
you still have a call on hold.
L1
01:25
Call held
L1
01:35
Martha Gold
555-1234
