MacroVIEW
MM179-001 - Operator Manual
12
1.8. Milestone remote connection
MacroVIEW is provided with software to connect to the Milestone Customer Service. Access it by connecting
the PC to the internet and launching Milestone Remote Connection using the button on the desktop
.
The following window opens (the ID and password shown are an example):
Contact the Customer Service at the following e-mail address:
communicate the ID and password that appear in the previous window.
The connection can only be established if the GREEN icon, in the circle in the previous picture, appears.
If Milestone Remote Connection is not found on the PC, install it by following the instructions below:
•
Uninstall TeamViewer from the PC and the old version of Milestone remote connection, if present.
•
Run the following exe (provided with the MacroView 5 software) as Administrator (right click).
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