Troubleshooting 113
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MICROPLEX
Operator’s Manual SOLID 166E
Edition 1.1
7. Troubleshooting
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When an error occurs, a corresponding error message is
displayed on the touch panel (see section 7.3).
Please address the problems described in section 7.1 to 7.4
yourself, especially the consumable replacement.
Please regard the following subjects if an opening of the printer
becomes necessary:
- While operating the printer components inside the device will
heat up. Take care that you do not burn your fingers when
removing a paper jam.
- Make sure all covers of the device are completely closed
afterwards.
Any others but the troubles described in the following sections
are only to be repaired by a MICROPLEX authorized operator or
a service engineer.
When reporting a problem to your service engineer, please give
him the exact error message (descriptions on the following
pages). That helps to localize the error more quickly.
If an error message indicates a paper jam, a print repetition will
be necessary.
The printer is provided with an automatic jam safety routine to
prevent a loss of information.
This automatical jam safety routine can also be switched off, if
the user wants to take up the print job at a passage chosen by
himself (see section 5.8 Clearing the Input Buffer).
