Depending on whether the services are activated
and on the vehicle equipment, you can use the
following services via the multimedia system and
the overhead control panel, for example:
R
Accident and breakdown management (me
button)
R
If the service is activated: Concierge Service
(me button)
R
Mercedes-Benz emergency call system (auto‐
matic emergency call or SOS button)
Mercedes me connect accident and breakdown
management, the Mercedes me connect Con‐
cierge Service (if service is activated) and the
Mercedes-Benz emergency call centre are availa‐
ble for you around the clock.
The me button and the SOS button can be found
on the vehicle's overhead control panel .
You can also call the Mercedes-Benz Customer
Centre using the multimedia system .
Please note that Mercedes me connect is a
Mercedes-Benz service. In emergencies, always
call the national emergency services first using
the standard national emergency service phone
numbers. In emergencies, you can also use the
Mercedes-Benz emergency call system
(
/
page 416).
Observe the conditions of use for Mercedes me
connect and other services. These can be
obtained in the Mercedes me portal: https://
me.secure.mercedes-benz.com
Further information on Mercedes me connect,
the provided service scope and operation:
http://manuals.daimler.com/baix/cars/
connectme/en_GB/index.html
Calling the Mercedes-Benz Customer Centre
using the multimedia system
Requirements:
R
Access to a GSM network is available.
R
The contract partner's GSM network cover‐
age is available in the respective region.
R
The ignition must be switched on so that
vehicle data can be transferred automati‐
cally.
Multimedia system:
4
©
5
Phone
5
g
#
Call
Mercedes me connect
.
After confirmation, the multimedia system
sends the required vehicle data. The data
transfer is shown in the media display.
Then, you can select a service and be connected
to a specialist at the Mercedes-Benz Customer
Centre.
Further information on Mercedes me connect,
the provided service scope and operation are
available at: http://manuals.daimler.com/baix/
cars/connectme/en_GB/index.html
410 MBUX multimedia system
Summary of Contents for GLC 2019
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Page 9: ...Left hand drive vehicles 6 At a glance Cockpit...
Page 11: ...Q Electric parking brake 187 R Light switch 128 8 At a glance Cockpit...
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Page 13: ...Instrument display standard 10 At a glance Warning and indicator lamps...
Page 15: ...Instrument display in the widescreen cockpit 12 At a glance Warning and indicator lamps...
Page 17: ...14 At a glance Overhead control panel...
Page 19: ...16 At a glance Door control panel and seat adjustment...
Page 21: ...18 At a glance Emergencies and breakdowns...
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