MTV1000 Ventilator System
95
User’s Manual
7.8.
Product Warranty Policy
A.
This product was manufactured based on strict quality management and testing
process of our company.
B.
Compensation criteria for product repair and replacement are as announced in
“Consumer Injury Compensation Rule” by the Economic Planning Board.
C.
Warranty period for this product is regulated as two year since installation.
However, warranty period for LCD, battery and O
2
cell is six months.
D.
If the product shows defects under normal use during warranty period, our customer
service team will repair defects free of charge during warranty period.
E.
Prescribed service fees are levied after repair in the following cases.
▣
Defect from natural disasters such as fire, earthquake and lightning
▣
Defect from inappropriate movement or carelessness in use of the product after
installation
▣
Defect from repair or renovation made by an individual other than service agents
designated by MEKICS
F.
Preparations for repair requests
▣
If defect occurs, immediately stop the use and check details on the defect in this
manual.
▣
Before contacting our company’s customer service team for repair request, please
check model name, manufacture number, purchase date and problem.
CAUTION
If defect is caused by inappropriate handling or careless management of the product, the
manufacturer and its sales agencies are not responsible for any damages.
Contact us
For more information in detail, contact us to the following numbers and addresses.
[Manufacturer / Customer Service Team]
MEKICS Co., Ltd.
21, Sangjiseok-gil, Paju-Si, Gyeonggi-do, South Korea
TEL: +82- 07-7119-2520
FAX: 070-5052-5800
Web site: http://www.mek-ics.com
We are also receiving customer complaints through MEK ICS web site. If you experience
any discomforts or improvements to be made on the product, please feel free to contact
our company or its customer service team at any time.