Symptom
Possible cause
Possible solution
Cylinder/fork has not
reached it’s retracted
position for some time
Retract the cylinder/fork
completely, the
app/Controller will correct
the length in the retracted
position
Cylinder/fork does not stop
at the selected distance
(Autostop only)
Distance of the preset does
not correspond with Name
of the preset
Check preset Name and
Distance in settings menu,
see chapter Error:
Reference source not
found at page Error:
Reference source not
found
Cylinder/fork does not stop
at the selected distance
(Autostop only)
continued ...
App/Controller not properly
calibrated
Follow instructions in
chapter Error: Reference
source not found at page
Error: Reference source not
found
Autostop valve not properly
connected
Connect the valve following
instruction in chapter
Hydraulic installation on
KOOI-REACHFORKS® at
page 15
Controller suddenly shuts
down
Controller battery empty
and no power connection is
available
Connect the Controller to
the power cable following
instructions in chapter
Installation at page 24
Controller does not start
Controller does not respond Software malfunction
Restart the Controller
following instructions in
chapter Working with the
Controller at page 25
(Controller only)
Touch screen does not
respond (Controller only)
Controller screen is black
(Controller only)
Controller is on standby
Press the power button on
the Controller
33
