Symptom
Possible cause
Possible solution
Device screen is black (3
rd
party device only)
Device is on standby
The brightness setting is
set to low
Get the device out of
standby mode
Device screen is black (3
rd
party device only)
continued ...
Shield your device from
direct light and when the
interface becomes visible
tap the ‘sun’ icon on the top
of the screen once or
multiple times to change
the brightness settings
The app can not be
installed (3
rd
party device
only)
Your device is not
supported, see chapter
Android at page 26 for
system requirements
Install the app on an other
device of purchase the
KOOI® ReachControl
Controller device
1
See the manual of your hydraulic equipment
If the above solutions do not solve your problem or the problem is not mentioned,
contact your supplier of the KOOI® ReachControl system.
35
