McDonald's C836 Manual Download Page 42

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PROBLEM

PROBABLE CAUSE

REMEDY

The exhaust hood alone does
not turn on when the fan
interlock switch is in the ON
position.

The fan interlock switch is
faulty.

Call a service technician.

Loose or broken wires.

Call a service technician.

The grill alone will not turn on
when the fan interlock switch is
in the ON position.

The ansul reset tripped.

Press the ansul reset button.

The fan interlock switch is
faulty.

Call a service technician.

The fuse in the control box is
faulty.

Call a service technician.

The upper platen will not stay in
the COOK or STANDBY
position.

The processor control is faulty.

Call a service technician.

The control harness is faulty.

Call a service technician.

The interface board is faulty.

Call a service technician.

The latch switch is faulty.

Call a service technician.

The latch solenoid is faulty.

Call a service technician.

The pneumatic system is faulty. Call a service technician.

The upper platen will not stay in
the COOK position, but will stay
in the STANDBY mode.

The processor control is not set
properly.

Call a service technician.

The upper platen will not stay in
the STANDBY mode, but will
stay in the COOK position.

Incorrect use of the STANDBY
button.

Press the STANDBY button
within five seconds of lowering
the platen into the COOK
position.

Faulty wire connections.

Call a service technician.

The upper platen opens too
rapidly.

The orifice/check valve is
incorrect or missing.

Call a service technician.

Summary of Contents for C836

Page 1: ...48 Menu Items Page 53 Auto Leveling Page 61 Wiring Diagram Page 62 Warranty Warranty information is contained in this Equipment Manual Refer to the warranty information listed in the Limited Warranty on Equipment and Limited Warranty on Parts sections and to the warranty classifications listed in the Parts Identification Function section when service is performed on your machine It is recommended ...

Page 2: ......

Page 3: ... should be kept in a safe place for future reference This unit is to be used only by trained personnel It is not intended for use by children or people with reduced physical sensory or mental capabilities or lack of experience and knowledge DO NOT install the unit in an area where a water jet could be used DO NOT use a water jet to clean or rinse the grill Failure to follow this instruction may re...

Page 4: ...aylor service technician in order to avoid a hazard Failure to follow these instructions may result in personal injury equipment damage or poor grill performance WARNING Improper installation adjust ment alteration service or maintenance can cause property damage injury or death Read the installation operating and maintenance instructions thoroughly before installing or servicing this equip ment S...

Page 5: ...izes on hardware All metric conversions are approximate and vary in size NOISE LEVEL Airborne noise emission does not exceed 70 dB A when measured at a distance of 1 0 meter from the surface of the machine and at a height of 1 6 meters from the floor These instructions are valid only if the country code symbol appears on the appliance If the symbol does not appear on the appliance refer to the tec...

Page 6: ...pper 1 Provides access to internal com ponents for service and cleaning 103 8 074111 Panel Side Right Lower 1 Provides access to internal com ponents for service and cleaning 103 9 078377 Caster 5 7 5 8 Stem 2 Allows grill mobility 103 10 073240 Caster Grill 5 Swivel w Lock 2 Prevents grill movement 103 11 X72491 SER Control Display 1 Controls all functions of the grill 103 12 075288 Guard Lense 1...

Page 7: ...5 150209 C836 Exploded View Figure 1 2015 Carrier Commercial Refrigeration Inc ...

Page 8: ...and cleaning 103 8 024298 Screw 5 16 18 x 2 1 2 33 Secures the panel to the frame 000 9 073594 Nut Jam 1 1 2 12 Steel 2 Secures the caster to the base pan 000 10 078377 Caster 5 7 5 8 Swivel 2 Allows grill mobility 103 11 073240 Caster 5 7 5 8 Swivel w Lock 2 Prevents grill movement 103 12 X72491 SER Control Display 1 Controls all functions of the grill 103 13 076989 WP Switch Rocker DPST 10A Fan ...

Page 9: ...7 150209 C838 Exploded View Figure 2 2015 Carrier Commercial Refrigeration Inc ...

Page 10: ...ises the upper platen and deactivates the Cook cycle 000 3 076012 Button Operator Black Standby 2 Activates the cook cycle keeps the upper platen in the closed position and displays the message STANDBY on the control When pressed twice within five seconds the upper platen will automatically lower into the Standby position 000 4 X72491 SER Control Display 2 Controls all functions of the grill 103 F...

Page 11: ... Material 2 Slides through the loop in the release material sheet 103 3 072673 Clip Release Material w Tab 4 Secures the non hemmed end of the release sheet to the release material bar 000 4 081432 Sheet Lower Release Box of 12 1 Non stick barrier used to protect the lower cook surface 000 For grill markets using lower release sheet only Figure 4 2014 Carrier Commercial Refrigeration Inc ...

Page 12: ...umerical value and to scroll through the characters when entering a new menu item or modifying an old one Inactive in the Auto mode 7 OK Key This key is used to accept the information entered 8 Right Arrow Key This key is used to scroll through menu items when cooking in the Manual mode Inactive in the Auto mode 9 Up Arrow Key While in the Menu mode this key is used to increase a numerical value a...

Page 13: ...n the International arena the words on many of our operator keys have been replaced by symbols to indicate their functions Your Taylor equipment is designed with these International symbols The following chart identifies the symbol definitions ON OFF AM PM PROGRAM TEMPERATURE TIME ...

Page 14: ...3 Center the release sheet on the bar Pull it tightly over the release material bar located in the front of the platen Secure the sheet with two locking clips See Figure 8 Figure 8 4 Carefully wrap the release sheet side flaps over the cover rails and secure the sheet with locking clips See Figure 9 Figure 9 IMPORTANT Do not crease the release sheet This will greatly reduce the life of the sheet 5...

Page 15: ...ee Figure 10 Figure 10 2 Place the fan interlock switch in the ON position The controller will display the message OFF See Figure 11 Figure 11 3 Press the key for 3 5 seconds AM TOO COOL and AM FOLDED EGGS CLAM will be displayed on the control screen 4 The screen will then display CLEAN GRILL SURFACES followed by CLOSE PLATEN FOR AUTO LEVELING 5 Using a sundae spoon distribute two level spoonfuls ...

Page 16: ... control will display the following message until the grill has reached the proper temperature TOO COOL FOR AUTO LEVELING 12 When the grill has reached the proper temperature the screen will display PLEASE WAIT FOR AUTO LEVELING 13 When the Auto Leveling is complete the upper platen will raise The screen will display the product that had been selected The release sheet must be changed when S Produ...

Page 17: ...e displayed on the control screen See Figure 19 Figure 19 3 The control will first display CLEAN GRILL SURFACES and then display CLOSE PLATEN FOR AUTO LEVELING 4 Press the Standby button to close the platen See Figure 20 Figure 20 5 After the platen has closed the grill will start heating up to the proper temperature The control will display the following message until the grill has reached the pr...

Page 18: ...REMOVE IN S PREP BREAD IN S PREP ALARM The following SYSTEM SETUP parameters will be available S PROBE CALIBRATION S TEMPERATURE DISPLAY S AUTO CLOSE S SPEAKER VOLUME S TOO COOL DELAY Manager Menu Passcode Access The Manager Menu gives access to all MENU items and limited SYSTEM SETUP access To access the Manager Menu press the key to display PROGRAMMING Press the key to display the passcode entry...

Page 19: ...oduct menu selections Continue this process until the desired product is displayed The product that is displayed will be selected Patty Placement Placement procedures of meat products must be followed on the grill Meat must be placed on the lower grill plate two patties at a time from front to back per the patty placement guide on page 18 When the cook cycle is complete the upper platen will raise...

Page 20: ...C838 IntelliGapt Grill 10 1 4 1 Sausage Circular Bacon and Patty Placement Guide Figure 21 Note Patty placement procedures for International Markets may differ Follow the recommendations of your local McDonald s authorities ...

Page 21: ...SE THE UPPER PLATEN DAMAGE TO COMPONENTS WILL RESULT USE ONLY THE RAISE BUTTON TO OPEN THE UPPER PLATEN Cleaning After Each Run of Product Grills Using a Lower Release Sheet Note This manual contains separate procedures for grills that use a lower release sheet and for grills that do not use a lower release sheet Use the appropriate procedures for your grill If your grill does not use a lower rele...

Page 22: ...e grill scraper scrape the grease on the lower grill plate from front to back Do not scrape across the rear of the lower grill plate with the grill scraper See Figure 26 Figure 26 2 Use the wiper squeegee to clean the release sheet on the upper platen Use a diagonal motion to clean the sheet Hold the handle at a slight upward angle with the wiper end facing downward See Figure 27 Figure 27 Note Do...

Page 23: ...d Remove the product per the prescribed method To Transition From Breakfast to Lunch 1 If the grill is in the AM AUTO Mode press the key to select PM 2 If the grill is set to a certain breakfast item in the Manual Mode press the key to select PM 3 The display may show TOO COOL or TOO HOT until the grill reaches the set temperatures To Display the Current Temperatures Note The actual temperatures m...

Page 24: ...e Each press of the key changes the time by one second 5 Press the key to save the changes To Change a Menu Item See Product Selection on page 17 Probe Calibration For grill markets that use a lower release material sheet probe calibration is performed with the upper and lower release sheets installed For grill markets that do not use a lower release material sheet probe calibration is performed w...

Page 25: ...lete press the key to save all changes DAILY CLEANING PROCEDURES Grills Using a Lower Release Sheet Note This manual contains separate procedures for grills that use a lower release sheet and for grills that do not use a lower release sheet Use the appropriate procedures for your grill If your grill does not use a lower release sheet go to page 31 S CAUTION Never use cold water or ice to cool the ...

Page 26: ...n heat resistant gloves See Figure 32 Figure 32 7 Remove empty and reinstall the grease pans See Figure 33 Figure 33 CAUTION THE UPPER PLATEN LOWER COOK SURFACE AND RELEASE SHEETS ARE VERY HOT TO PREVENT BURN INJURIES USE EXTREME CARE 8 Wipe the exposed surface of the upper and lower release sheets with a clean sanitizer soaked grill cloth See Figure 34 Figure 34 9 Open one packet of McD Hi Temp G...

Page 27: ...38 Figure 38 13 Place the release sheets flat on the release sheet storage tray DO NOT fold crease or place them on sharp objects DO NOT clean the release sheets in the 3 compartment sink 14 Dip the Kay Grill Cleaning Pad Holder into the grill cleaner See Figure 39 Figure 39 IMPORTANT DO NOT scrub while applying the grill cleaner in the following steps 15 Spread a light coating of the grill cleane...

Page 28: ... to the back side of the platen See Figure 43 Figure 43 19 Apply the grill cleaner to the left side of the platen See Figure 44 Figure 44 20 Apply grill cleaner to the right side of the platen See Figure 45 Figure 45 21 Using the Kay Grill Cleaning Pad Holder scrub the front side of the platen See Figure 46 Figure 46 Note Scrub all areas containing visible soil accumulation until the soil liquefie...

Page 29: ...rub the left side of the platen See Figure 49 Figure 49 25 Scrub the right side of the platen See Figure 50 Figure 50 26 Rinse all areas of the platen surface with a clean sanitizer soaked grill cloth See Figure 51 Figure 51 27 Rinse the lower grill surface with a clean sanitizer soaked grill cloth See Figure 52 Figure 52 ...

Page 30: ...ease sheets on the lower grill surface Wipe both sides of each release sheet with a clean sanitizer soaked grill cloth See Figure 54 Figure 54 30 Re install the upper release sheet Secure the sheet with the locking clips and bars See Figure 55 Figure 55 Note Reverse the cooking side of the release sheet on a daily basis example black side on odd days grey or brown side on even days 31 Wipe the low...

Page 31: ...hesion flakes over a warm 3 ft 1 m lower grill surface allowing the flakes to melt See Figure 59 Figure 59 38 Using a clean squeegee spread the flakes on the cooking zone See Figure 60 Figure 60 39 With the longest side of the lower release sheet facing the back of the grill hold the release sheet about one inch from the end of each side Align the back edge of the release sheet with the back splas...

Page 32: ...heet 1 Clean the grill using the Daily Cleaning Procedures on pages 23 30 steps 1 40 2 After the grill pad has cooled remove wash and rinse it thoroughly at the 3 compartment sink Turn the grill pad over and re install on the grill pad holder 3 Wash rinse and sanitize all utensils and tools used to clean the grill at the 3 compartment sink 4 Place the fan interlock switch in the OFF position Wait ...

Page 33: ...ials to come in contact with the release sheet 1 Raise the upper platen to the OPEN position by pressing the red RAISE key See Figure 64 Figure 64 CAUTION NEVER USE FORCE TO RAISE THE UPPER PLATEN DAMAGE TO COMPONENTS MAY RESULT USE ONLY THE RAISE KEY TO OPEN THE UPPER PLATEN 2 Press the key until the message CLEANING is displayed 3 Press the key When the cook surfaces reach the proper temperature...

Page 34: ... soak them in a hot solution of SolidSense APSC to remove carbon accumulation See Figure 67 Figure 67 9 Set the release sheet aside on a clean flat surface until further cleaning is performed Do not fold crease or place it on sharp objects See Figure 68 Figure 68 10 Scrape the lower grill surface with the grill scraper in a front to back direction See Figure 69 Figure 69 11 Use the grill squeegee ...

Page 35: ...l Cleaning Pad Holder into the grill cleaner See Figure 73 Figure 73 IMPORTANT DO NOT scrub while applying the grill cleaner in the following steps 15 Apply McD Hi Temp Grill Cleaner HTGC to the front side of the platen See Figure 74 Figure 74 DO NOT USE METAL SCRAPERS ABRASIVE PADS SCREENS OR WIRE BRUSHES ON THE UPPER PLATEN DAMAGE TO COMPONENTS MAY RESULT 16 Apply the grill cleaner to the platen...

Page 36: ...f the platen See Figure 77 Figure 77 19 Apply grill cleaner to the right side of the platen See Figure 78 Figure 78 20 Using the Kay Grill Cleaning Pad Holder scrub the front side of the platen See Figure 79 Figure 79 21 Scrub the platen surfaces See Figure 80 Figure 80 22 Scrub the back side of the platen See Figure 81 Figure 81 ...

Page 37: ...with a clean sanitizer soaked grill cloth See Figure 84 Figure 84 26 Rinse the right side of the platen with a clean sanitizer soaked grill cloth See Figure 85 Figure 85 27 Wipe the back of the upper grill platen with a clean sanitizer soaked grill cloth See Figure 86 Figure 86 28 Pour the remaining McD Hi Temp Grill Cleaner HTGC onto the lower grill surface See Figure 87 Figure 87 ...

Page 38: ...ll as the tubular arm can easily be wiped from the front of the unit If cleaning is performed on a daily basis there should be no carbon build up 31 Pour a small amount of lukewarm water on a clean sanitizer soaked grill cloth while holding it over the bottom grill surface Wipe the lower grill surface until all residue is removed See Figure 90 Figure 90 32 Place the upper platen release sheet flat...

Page 39: ...nse the grease pans in the 3 compartment sink 38 Re install the grease pans See Figure 96 Figure 96 39 Wipe the remaining grill surfaces with a clean sanitizer soaked grill cloth 40 Apply a light coat of fryer cooking oil to the entire lower grill surface 41 Leave the upper platen in the OPEN position overnight 42 Place the fan interlock switch in the OFF position See Figure 97 Figure 97 43 After ...

Page 40: ...all the release sheet Secure the sheet with the locking clips and bars See Figure 98 Figure 98 Note Reverse the cooking side of the release sheet on a daily basis example black side on odd days grey or brown side on even days 6 Press the key for 3 5 seconds AM TOO COOL and AM FOLDED EGGS FLAT will be displayed on the control screen 7 The screen will then display CLEAN GRILL SURFACES followed by CL...

Page 41: ...uit breaker has tripped Reset the restaurant circuit breaker The contactor is faulty Call a service technician The heater is faulty Call a service technician The high limit switch is faulty Call a service technician The solid state relay is faulty Call a service technician One heat zone will not heat The interface board is faulty Call a service technician The solid state relay is faulty Call a ser...

Page 42: ...chnician The control harness is faulty Call a service technician The interface board is faulty Call a service technician The latch switch is faulty Call a service technician The latch solenoid is faulty Call a service technician The pneumatic system is faulty Call a service technician The upper platen will not stay in the COOK position but will stay in the STANDBY mode The processor control is not...

Page 43: ...d up The release sheet is worn Replace release sheet The platen is not level Re level the platen Air pressure is not high enough Call a service technician The preset gap height is incorrect Call a service technician The product is not recognized The grill is not set in the Auto Product Recognition mode Check the product for correct settings The platen will not auto level Defective motors and cable...

Page 44: ... below and on the reverse if any of this document LIMITED WARRANTY CONDITIONS 1 If the date of original installation of the Product cannot be verified then the limited warranty period begins ninety 90 days from the date of Product manufacture as indicated by the Product serial number Proof of purchase may be required at time of service 2 This limited warranty is valid only if the Product is instal...

Page 45: ...cuit breakers or damages due to the inadequacy or interruption of electrical service 13 Electricity gas or other fuel costs or increases in electricity gas or other fuel costs from any reason whatsoever 14 ANY SPECIAL INDIRECT OR CONSEQUENTIAL PROPERTY OR COMMERCIAL DAMAGE OF ANY NATURE WHATSOEVER Some jurisdictions do not allow the exclusion of incidental or consequential damages so this limitati...

Page 46: ...arts Twelve 12 months Class 000 Parts No warranty Taylor Part 072454 Motor 24VDC C832 C842 Four 4 years LIMITED WARRANTY CONDITIONS 1 If the date of original installation of the Part cannot be otherwise verified proof of purchase may be required at time of service 2 This limited warranty is valid only if the Part is installed and all required service work in connection with the Part is performed b...

Page 47: ...n arrival 9 Failure damage or repairs due to faulty installation misapplication abuse no or improper servicing unauthorized alteration or improper operation or use as indicated in the Taylor Operator s Manual including but not limited to the failure to use proper assembly and cleaning techniques tools or approved cleaning supplies 10 Failure damage or repairs due to theft vandalism wind rain flood...

Page 48: ...OFITS PRODUCT LOSS PROPERTY DAMAGES OR SERVICE EXPENSES ARE EXPRESSLY EXCLUDED THE EXPRESS WARRANTIES MADE IN THIS LIMITED WARRANTY MAY NOT BE ALTERED ENLARGED OR CHANGED BY ANY DISTRIBUTOR DEALER OR OTHER PERSON WHATSOEVER LEGAL REMEDIES The owner must notify Taylor in writing by certified or registered letter to the following address of any defect or complaint with the Part stating the defect or...

Page 49: ...quested 1 Model Number 2 Serial Number 3 Electrical Specs Voltage Cycle Phase 4 Maximum Fuse Size Amps Parts Warranty See the Limited Warranty on Parts section starting on page 44 Note Constant research results in steady improvements therefore information in this manual is subject to change without notice Release Sheets Please refer to the following part numbers when ordering release sheets Upper ...

Page 50: ...the screen displays SYSTEM SETUP The following screen will display PRESS ENTER FOR SYSTEM SETUP 5 Press the key to accept the selection 6 Press the key until the desired display screen appears Probe Calibration 1 Upon entering the SYSTEM SET UP menu the following screen will display PROBE CALIBRATION TOP BACK 00 424 Note The Probe Calibration screen can also be accessed directly from the Main Menu...

Page 51: ...IT 2 Pressing the or keys will alter the display message between F and C to display the temperature in degrees Fahrenheit or Celsius TEMPERATURE DISPLAY CELSIUS 3 Press the key to save the changes 4 Press the key to return to the AM PM AUTO Mode 5 Press the key to exit from programming or let the display time out after 3 5 seconds Auto Close 1 From the SYSTEM SET UP menu press the key until the sc...

Page 52: ...rn to the AM PM Mode 5 Press the key to exit from programming or let the display time out after 3 5 seconds Too Cool Delay 1 From the SYSTEM SET UP menu press the key until the display shows TOO COOL DELAY TOO COOL DELAY XXX 2 To change the Too Cool Delay time press the or keys to obtain the desired number 3 Press the key to confirm the selection 4 Press the key to return to the AM PM Mode 5 Press...

Page 53: ... From the SYSTEM SET UP menu press the key to scroll to GATEWAY ENABLED Y or N YES or NO 2 Press the key to change to Y YES 3 Press the key 4 Press the key 5 Press the key to exit the programming mode 6 Repeat these steps on the second control panel to enable the Gateway on the entire grill 7 Shut off the grill for 30 seconds before attempting to send a service pin Sending a Service Pin 1 While in...

Page 54: ... until the desired date has been entered 4 Press the key to accept the selection 5 Press the key to return to the AM PM Mode 6 Press the key to exit the programming mode or wait for the display to time out after 3 5 seconds Time 1 From the SYSTEM SET UP menu press the key until the screen displays TIME TIME 5 00 PM 2 To make an adjustment to the time press the key to scroll to the digit to be chan...

Page 55: ...been entered 5 Press the key to accept the selection s 6 Press the key to return to the AM PM Mode 7 Press the key to exit the programming mode or wait for the display to time out after 3 5 seconds MENU ITEMS To enter the MENU ITEMS menu perform the following steps 1 While in the AM PM AUTO Mode press the key The following screen will display PRESS ENTER FOR PROGRAMMING 2 Press the key to display ...

Page 56: ...tion is displayed 4 Press the key to save the selection 5 Press the key twice to return to the AM PM AUTO Mode 6 Press the key to exit the programming mode or let the display time out after 3 5 seconds Change Product Cook Times Remove In 1 After selecting the item press the key until the screen displays REMOVE IN 000 4 1 CLAM REMOVE IN 118 2 To change the setting press the or keys until the desire...

Page 57: ...ess the or keys until the desired setting is displayed 3 Press the key to save the changes 4 The Stage 1 Time screen will display 10 1 CLAM STAGE 1 TIME 010 5 To change the setting press the or keys until the desired setting is displayed 6 Press the key to save the changes The Stage 1 Gap screen will display 10 1 CLAM STAGE 1 GAP 215 7 Press the key twice to return to the AM PM AUTO Mode 8 Press t...

Page 58: ...s Recognition For Menu Item Auto Gap IMPORTANT Settings should NOT be changed unless authorized by a Taylor Service Representative This change should only be performed to adjust deformed product Before attempting to change the product thickness settings cook the deformed product in the MANUAL mode 1 Press the key until the screen displays AUTO GAP 2 The screen will show two sets of numbers The fir...

Page 59: ...selected the screen will display FUNCTIONS 0 The new flat item can have a maximum of three functions Turn Sear and Turn Sear b Use the key to scroll to the appropriate number of functions and press the key The screen will display FUNC1 TURN c Use the key to scroll to the desired function Press the key to accept the selection Note For items with multiple functions repeat these steps until all the f...

Page 60: ...he temperature can also by changed in increments of 10 s and 100 s by moving the cursor per the following procedure Press the key to move the cursor to the next digit Change the temperature using the or keys Repeat this sequence for each digit until the correct temperature is displayed o Press the key The screen will display BOTTOM TEMP OFF p Press the key The screen will display the default tempe...

Page 61: ...sor to the next digit Change the gap setting using the or keys Repeat this sequence for each digit until the correct gap is displayed j Press the key to save the selection For products with 0 gap stages proceed to step p For multi gap products only follow steps k through o k After pressing the key the screen will display STAGE1 TIME 000 l Use the or keys to enter the appropriate time Note Pressing...

Page 62: ...to YES or NO Note AUTO SELECTION is typically set to NO u Press the key If AUTO SELECTION NO was selected proceed to step y v If AUTO SELECTION YES was selected the AUTO GAP screen will display This screen shows two sets of numbers The first set of numbers is the minimum gap of the item The second set of numbers is the maximum gap of the item See example screen below ITEM NAME AUTO GAP 020 TO 000 ...

Page 63: ...s the key twice and then press the key to exit the programming mode AUTO LEVELING 1 Ensure the grill surfaces are clean and the release sheets are installed 2 Allow the grill to reach operating temperature minimum of 45 minutes 3 While the grill is in the AM PM AUTO Mode press the key twice The following screen will display PRESS ENTER FOR AUTO LEVELING 4 Press the key The following screen will di...

Page 64: ...Rev 2 15 C836 C838 WIRING DIAGRAM 083305 75 ...

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