McAfee MAP-3300-SWG - Web Security Appliance 3300, Product Manual

Page: 319 / 336

Table 331 Option definitions
Option Definition
Start Tests If clicked, starts the tests. They can take several minutes to complete.
— The results appear in place of this symbol.
— indicates that the test was successful.
— indicates that the test failed. Click the Details link for more information.
— indicates that a test is still running.
Stop Tests If clicked, stops the tests. Any test that has already started runs to
completion.
Ping the gateway
States whether the gateway can be pinged for every static route.
Ping by itself is not a reliable test of connections, because some devices
might be configured to ignore ping requests. However, even if the ping test
fails, the gateway must always appear in the ARP routing table.
Look for the gateway in the
ARP table
States whether the gateway is listed in the ARP routing table.
Ping the DNS server
States whether the appliance can contact the DNS servers.
Query the DNS server for the
external address
‘www.mcafee.com’
States whether each DNS server can resolve the address www.mcafee.com
into the correct set of IP addresses.
Query the appliance domain
name
and
Query the
appliance address
States whether each DNS server can find the appliance, given its domain
address and its fully qualified domain name.
Check for McAfee GTI file
reputation connectivity
Confirms that the servers can be accessed via a test sample.
Query the SiteAdvisor update
server
States whether the appliance can contact the SiteAdvisor server.
Query the McAfee GTI
message reputation lookup
server
States whether the appliance can contact the server.
Query the RBL server/Test the
RBL server
If you have defined an RBL server, the appliance checks that:
• A name server record exists for the RBL domain name.
• An A (address) record for “2.0.0.127@RBL_DOMAIN” exists.
Most RBL servers use the address 127.0.0.2 for testing.
The appliance performs a static query against the servers and tests the
connection.
Check for connectivity to
LDAP server
States whether the appliance can connect to the LDAP server.
Component Updates These tests do the following:
• Check that the updater has started.
• State whether the anti-virus update sites can be accessed.
• State whether the anti-spam update sites can be accessed. (Only
available when email is scanned.)
• State whether the web categorization update server can be accessed.
Overview of Troubleshoot features
Tests
McAfee Email and Web Security Appliances 5.6.0 Product Guide 319