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6 Software Updates

The procedure for updating software (also called firmware) on Matrix Switch Corporation devices is determined
by the hardware series.  It is recommended that software updates are only performed in order to resolve an issue
or gain a desired feature.  While the software update procedures have been designed to be resistant to failure, 
there is still a risk of a device becoming inoperable in the event that an update is interrupted.

6.1 Software Update on Lupus and Lynx Series Devices

Once a valid software update image is obtained from Matrix Switch Corporation for the applicable hardware 
series, the following procedure can be used to perform a software update.

1. Connect to the device's web page interface using a web browser on a computer connected to the same Ethernet 

network and with an IP address on the same subnet as the device.

2. Navigate to the Software Update section of the web page.

3. Click the Browse button and locate and select the desired firmware image.

4. Click the Update button and wait for up to 30 seconds for a success message to be displayed.

5. Reboot the device by clicking the Reboot button on the web page interface or power cycling it.

Page 71 of 75

©

 2013 Matrix Switch Corporation

www.matrix-switch.tv

Summary of Contents for MSC-GCP2U32

Page 1: ...Matrix Switch Corporation MSC GCP2U32 Product Manual 2RU Remote Panel with LCD interface Page 1 of 75 2013 Matrix Switch Corporation www matrix switch tv...

Page 2: ...TO ITS CONDITION QUALITY PERFORMANCE MERCHANTABILITY OR FITNESS FOR PURPOSE Matrix Switch Corporation disclaims all liability arising from this information and its use Use of Matrix Switch Corporation...

Page 3: ...Publication History Date Changes 2013 04 15 Initial release of modular manual layout Page 3 of 75 2013 Matrix Switch Corporation www matrix switch tv...

Page 4: ...1 Modes and Scopes 13 2 1 2 Buttons 13 2 1 3 Navigation 13 2 1 4 Status Bar 13 2 2 Routing Single Level 13 2 2 1 Changing a Crosspoint 13 2 3 Routing Multi Level Audio Video 13 2 3 1 Changing a Multi...

Page 5: ...Protocol 30 5 1 Protocol changes 30 5 2 Telnet access 30 5 3 Serial access 30 5 4 Command format 30 5 4 1 Command names 30 5 4 2 Command arguments 30 5 5 Response format 30 5 6 Command argument values...

Page 6: ...35 5 42 Quit Command 35 5 43 Reboot Command 35 5 44 ReclkDis Command 35 5 45 RemoteSync Command 35 5 46 S Command 35 5 47 SerBaud Command 35 5 48 SerProto Command 35 5 49 SrcNames Command 35 5 50 Stor...

Page 7: ...8 Reference 40 8 1 Specifications 40 8 2 Glossary 40 9 Matrix Switch Corporation Warranty 41 Page 7 of 75 2013 Matrix Switch Corporation www matrix switch tv...

Page 8: ...traight through cable to a control system such as a computer Use 115200 bps 8N1 as the serial configuration and enable local echo to see typed characters 1 2 Powering Up The Device This device is not...

Page 9: ...ture 2 Manually configure the computer s IP address to be a unique address on the same IP subnet as the device For example 192 168 2 10 The Netmask should be 255 255 255 0 The Gateway doesn t matter f...

Page 10: ...tored matrix routing presets Preset 0 is recalled on power up and by default routes source 1 to all destinations All other presets default to No Change for all destinations which when recalled will ha...

Page 11: ...environments In the event that remote device configuration or control is desired over public networks or the Internet it is strongly recommended that some form of inter network security is utilized s...

Page 12: ...n example consisting of a 32x32 SDI Video Router with a secondary level 32x32 Analog Audio router connected via the AFV DB 25 interface a 32x32 Remote Button Panel a 2RU LCD Remote Panel and a Compute...

Page 13: ...l Mode Navigation The Navigation scope is active when the Edit scope is not active and one or more selectable items are displayed Edit The Edit scope is active when editing a configuration parameter P...

Page 14: ...cro buttons refer to the Mascot Macros Command for details Global Dest Destination key in mode activation Global Source Source key in mode activation Global Preset Preset recall or store mode Global C...

Page 15: ...an available item number The key in operation can be reset by pushing any of the navigation buttons Once the desired item is selected it can be activated by pressing the Select button the effect of w...

Page 16: ...the Navigation buttons 2 Press the Select button to activate Source Mode 3 The Select Source page is shown with the currently connected source highlighted Figure 5 4 Navigate to the source which is in...

Page 17: ...as in Figure 6 For each destination the destination labels and the currently connected source numbers and labels for both levels are shown The Navigation buttons can be used to change the currently s...

Page 18: ...d destination will update accordingly on the display To re enter the destination number press the Dest button again 3 Press the Source button which will activate Source Mode buttons 0 through 9 Source...

Page 19: ...the Select Preset page as seen in Figure 8 Pressing the Cancel button or 20 seconds of inactivity will cancel the Preset mode 2 Navigate to the desired preset using the Navigation buttons 3 Press the...

Page 20: ...ws or PgUp and PgDn to increase or decrease the value in seconds To exit Edit Mode press Select again to save the selected value or Cancel to keep the previous value The Serial Baud Rate can be change...

Page 21: ...d to select the next or previous IP address decimal number To exit Edit Mode press the Select or Save buttons to store the new value or Cancel to discard the entered value and use the old one If DHCP...

Page 22: ...ght side of the status bar The M1 M4 buttons are also configured by default to select one of the first 4 profiles Refer to the Mascot Macros Command for more details 2 8 Reboot The Reboot dialog Figur...

Page 23: ...aces as a router including the Routing Presets and Labels web interface tabs Refer to the Virtual Routing section for more details Figure 1 shows the Routing tab of a 16x16 switcher with 2 levels with...

Page 24: ...e Routing tab under the title Connect Source 5 in Figure 1 displays all the available sources and Mute if available to connect from 3 2 1 Changing a connection To change a routing connection select th...

Page 25: ...d is not supported on all routers levels 3 3 1 Loading Work Matrix from a source target The Work Matrix can be loaded from the current Active Routing matrix or a Preset Simply select the desired sourc...

Page 26: ...g matrix state can be stored to a Preset by first loading it to the Work Matrix followed by selecting the desired target Preset and clicking the Save button Editing an existing Preset Editing a Preset...

Page 27: ...igure 4 depicts the Config Tab as seen on a Router system beginning with Carina Series Firmware 5 3 0 Configuration fields vary depending on router features firmware version and if the device is a Rem...

Page 28: ...e it may become difficult to determine what IP address to use when accessing the Web Page or utilizing other Ethernet control interfaces IP Address The IP address of the system Netmask The system netw...

Page 29: ...etting this value to 2 for example would set the primary level to be level 2 usually Audio Level2 Override This setting determines the secondary control level of the button interface It defaults to 0...

Page 30: ...he M1 M4 Macro Buttons The FrameIP Command can also be used for adding simple matrix profiles for controlling a router without advanced virtual routing 4 1 Simple Matrix Profiles A simple matrix profi...

Page 31: ...more routing devices Uses Destination expansion combined Destination count of all devices Constraints 2 or more devices each making use of the same number of Sources The resulting Virtual Matrix will...

Page 32: ...rray of strings defining one or more Router devices which are used by the virtual matrix URL Currently a Frame URL consists of an IP address of a Router device optionally followed by a colon and a Mas...

Page 33: ...abels are synchronized from the router srcLbls Source labels If this flag is specified then source labels are stored on the panel master otherwise the labels are synchronized from the router psetLbls...

Page 34: ...of values or all available values Source destinations are specified as decimal numbers starting from 1 Ranges consist of 2 decimal numbers separated by a dash If the value all is specified it indicat...

Page 35: ...the 2nd Router device 4 4 Virtual Matrix Examples In this section can be found several examples of virtual matrices defined by JSON data Simple matrix profile example routers 192 168 2 60 Uses all le...

Page 36: ...rom level 2 of the 2nd device in the frames array 16x128 duplicated virtual matrix routers 192 168 2 60 192 168 2 61 levels type duplicated srcMaps 1 1 16 2 1 16 destMap 1 1 64 2 1 64 The above define...

Page 37: ...4 1 16 5 1 16 1 1 1 64 destMap 1 1 1 16 The above defines a 256 source by 16 destination chained virtual matrix consisting of 5 devices Each device is a 64x16 with 4 acting as Secondary devices and 1...

Page 38: ...T contact Matrix Switch Corporation 5 1 Protocol changes As new commands are added or other changes occur the MASCOT protocol version is incremented The protocol revision can be obtained using the Mas...

Page 39: ...rogram such as HyperTerminal on Windows Configure the terminal software for 115200 bps 8N1 In addition Local Echo should be on in order to see what is typed Pressing the Enter key once connected shoul...

Page 40: ...plained in the table below Command argument types Numeric String Decimal 123 1 to 3 decimal digits Unquoted Commands with string arguments automatically interpret argument as string spaces and commas...

Page 41: ...decimal digits from 0 to 255 separated by periods NETMASK D D D D Network mask string argument specified as 4 decimal digits from 0 to 255 Must be a valid IPv4 netmask JSON string JSON formatted strin...

Page 42: ...uration Firmware 5 3 0 and newer 5 8 Basic command reference Basic commands consist of those commands which are used for modifying routing and other simple commands Mascot version where a command was...

Page 43: ...HCP 0 1 Query or assign DHCP enable E 0 1 Query or assign matrix connection echo enable Firmware Query system firmware version FrameIP IP Remote router IP address the panel will control Gateway IP Que...

Page 44: ...nd Arguments Description DefaultProfile INT Query or assign the default matrix profile DNSPri IP Query or assign Primary DNS IP address DNSSec IP Query or assign Secondary DNS IP address Macros JSON Q...

Page 45: ...0 0 5 13 DefaultProfile Command MSC GCP2U32 only Query or assign the default matrix profile index starting from 1 This profile is the default active control profile for new Mascot connections Value i...

Page 46: ...irst destination thereby indicating that the first level label should be used 5 15 DHCP Command Query or assign DHCP enable A value of 0 disables DHCP client support and will therefore use the manual...

Page 47: ...y resolving host names Command Description DNSPri Query primary DNS server IP address DNSPri IP Set primary DNS server IP address Examples DNSPri 0 0 0 0 DNSPri 192 168 2 1 Query the primary DNS serve...

Page 48: ...l is the optional level number This is useful for diagnostic purposes or automation software which would like to receive synchronous matrix routing state updates NOTE Enabling this feature may slow d...

Page 49: ...to assign matrix profiles The FrameIP Command will add a simple profile with a single router with the given IP address and change the Profile variable to the newly created matrix profile Command Descr...

Page 50: ...s of the system Ip IP Set IP address of the system Example querying and assigning the IP address IP 192 168 2 60 IP 192 168 2 61 5 24 LockStatus Command Routers only Query the video lock status and vi...

Page 51: ...s MACROS is a JSON array of 4 Mascot command strings for each macro button Note that the entire JSON string value should be enclosed in single quotes Examples Macros PanelProfile 1 PanelProfile 2 Pane...

Page 52: ...e www json org for details If no arguments are specified then a simple format is returned consisting of an array of arrays one per level with 3 integer numbers specifying the destination count source...

Page 53: ...r example respectively NAME Descriptive name of a level destination source or preset 8 chars or less TYPE Level type VIDEO AUDIO HD VGA 3G ANALOG or AES Used for general video general audio HD video V...

Page 54: ...resets and therefore may return information for more or less than 10 presets for the psetData and psetNames arrays 5 29 MtxProfiles Command MSC GCP2U32 only Query or assign the matrix routing profiles...

Page 55: ...5 30 NetMask Command Query or assign the system network mask value This value is related to the IP address of the system and is used for IP communications over the Ethernet network This setting is sa...

Page 56: ...n the context of the current matrix profile selected with the Profile Command Preset add command Adds a connection to a preset This can be used to incrementally create a preset without changing the ac...

Page 57: ...anelOfs Command Carina series only Protocol Version 2 1 Define destination source regions or assign media levels which a remote panel controls This is typically used to configure multiple remote panel...

Page 58: ...to destination 2 The third command sets up a button panel to control the 2nd level of a router 5 35 PanelProfile Command MSC GCP2U32 only Query or assign the current active panel matrix profile index...

Page 59: ...with the Profile Command Clear a preset For Preset 0 this sets all Destinations to Source 0 Other Presets are assigned No Change to all Destinations This command stores preset information which is ava...

Page 60: ...P2U32 this command executes within the context of the current matrix profile selected with the Profile Command Query or assign preset names Preset names are stored and recalled on power up Command Des...

Page 61: ...ET DEST LEVEL Remove any existing connection to DEST LEVEL in PRESET Example PSub 1 2 PSub 1 3 2 The first command removes any connection to Destination 2 in Preset 1 The second command removes any co...

Page 62: ...oses the current Mascot TCP IP connection Only applicable to persistent TCP IP Mascot client connections such as telnet Command Description Quit Close the current TCP IP connection if applicable Examp...

Page 63: ...value of remote router syncing RemoteSync 0 1 Enable or disable remote router syncing 1 or 0 respectively Examples RemoteSync 0 RemoteSync 1 FrameIP 192 168 2 61 The first command in the above exampl...

Page 64: ...rBaud Query the current serial port baud rate SerBaud BAUD Set the serial port baud rate Examples SerBaud 115200 SerBaud 9600 The first example command queries the serial baud rate value which is the...

Page 65: ...the name of a specific source and level SrcNames SRC LEVEL LABEL Assign a label to a source When querying names labels are surrounded by double quotes and each level is separated by commas multi leve...

Page 66: ...stored and recalled on power up Command Description SysDescr Query the system description string SysDescr STRING Set the system description string Examples SysDescr SysDescr The main SDI video router...

Page 67: ...available on the MSC GCP2U32 LCD panel but not other Matrix Switch Corporation systems When determining the system type if executing the command returns an Invalid Command error the system series can...

Page 68: ...ware 1 5 1 Gateway 192 168 2 1 IP 192 168 2 80 Mac 00 00 00 00 00 00 MascotVer 2 MtxProfiles JSON Netmask 255 255 255 0 Profile 1 SerBaud 115200 SerProto Mascot SysName MSC Panel SysDescr SysType 2 Th...

Page 69: ...hin the context of the current matrix profile selected with the Profile Command Query or make changes to the matrix routing state This command comes in several variations described by the following ta...

Page 70: ...nd queries destination 3 only the third command connects source 4 to destination 3 on all levels and the fourth command mutes destination 4 level 2 Command stacking Command stacking is especially usef...

Page 71: ...update image is obtained from Matrix Switch Corporation for the applicable hardware series the following procedure can be used to perform a software update 1 Connect to the device s web page interface...

Page 72: ...er if the computer is not natively equipped with one using a D9 female to female straight through cable 2 Start up a serial terminal application such as Hyperterminal on Microsoft Windows systems and...

Page 73: ...x 3 5 H x 5 D Rack Size 2RU Weight 4 lbs Power 5 VDC Storage Temp 10 Through 50 Deg C Operating Temp 0 Through 40 Deg C Humidity 0 Through 90 Non Condensing Warranty 2 Years Parts Labor Control Speci...

Page 74: ...means it is silenced Output Synonymous with Destination Preset Matrix Switch Corporation Router devices provide 10 presets which store matrix Routing connections When a preset is recalled zero or more...

Page 75: ...n Material Authorization RMA number which shall be placed on the outside of the shipping package 6 This warranty does not apply if the product has been damaged by accident abuse misuse misapplication...

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