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Customer Assistance
If You Have a Service Problem
Ford Motor Company has authorized Ford and
Lincoln-Mercury dealerships that can service your
vehicle for you. This chapter tells you how to get
service or maintenance for your vehicle.
Service/Maintenance Concerns
(U.S. or Canada)
Ford recommends taking your vehicle to your
selling dealer who wants to ensure your continued
satisfaction. You may, however, take your vehicle to
any authorized Ford or Lincoln-Mercury dealer. In
most cases, your dealer will be able to resolve your
concern.
If you are not satisfied with the service you
received from your dealership’s service department,
talk to the service manager at the dealership, or if
you still are not satisfied, talk to the owner or
general manager of the dealership. In most cases,
you will have your concern resolved at this level.
If you are away from home when your vehicle
needs to be serviced, or if you need more help than
the dealer gave you, contact the Ford Customer
Assistance Center to find an authorized dealership
that may be able to help you.
File:14fnhst.ex
Update:Mon Jun 17 13:55:31 1996
Summary of Contents for 1997 Town Car
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Page 3: ...Table of Contents File 01fnpit ex Update Thu Jun 20 15 12 55 1996 ...
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Page 14: ...File 03fnist ex Update Mon Jun 17 13 46 47 1996 ...
Page 38: ...Electronic Sound Systems File 04fnast ex Update Thu Jun 20 15 13 21 1996 ...
Page 39: ...File 04fnast ex Update Thu Jun 20 15 13 21 1996 ...
Page 133: ...Figure 2 The shoulder belt height adjuster File 06fnsst ex Update Fri Jun 21 08 57 53 1996 ...
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Page 191: ...The high current fuses File 10fnert ex Update Thu Jun 20 15 16 36 1996 ...
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Page 260: ...Lubricant Specifications File 12fncst ex Update Thu Jun 20 15 16 56 1996 ...
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Page 305: ...Service Station Information File 17fngst ex Update Thu Jun 20 15 17 47 1996 ...