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IMPORTANT

This booklet contains important
information about the vehicle’s
warranty coverage. It also explains
Owner Assistance Information
and GM’s Participation in an
Alternative Dispute Resolution
Program.

Keep this booklet with your vehicle
and make it available to a Cadillac
dealer if warranty work is needed. 
Be sure to keep it with your vehicle
when you sell it so future owners will
have the information.

Owner

’s

 Name 

Street Address

City & State

V

ehicle Identification Number (VIN):

Date V

ehicle First Delivered or Put In Use:

Month

Day

Y

ear

Odometer Reading on Date V

ehicle First Delivered

or Put in Use:

.    X

Summary of Contents for 2000

Page 1: ...gram Keep this booklet with your vehicle and make it available to a Cadillac dealer if warranty work is needed Be sure to keep it with your vehicle when you sell it so future owners will have the info...

Page 2: ...t Remember if the service contract you are considering to purchase does not have the GM Protection Plan emblem shown above on it then it is not the Genuine GM Protection Plan from General Motors E1999...

Page 3: ...Systems 15 2 California Emission Control Warranty 16 3 Emission Warranty Parts List 18 4 Things You Should Know About The Emission Control Systems Warranties 22 Owner Assistance Customer Satisfaction...

Page 4: ...regular maintenance Receipts can be very important if a question arises as to whether a malfunction is caused by lack of maintenance or a defect in material or workmanship Receipts should be retained...

Page 5: ...t Metal D Corrosion D Rust Through Emission Control Systems Warranties Coverage 3 YRS 50 000 MI 4 YRS 50 000 MI 7 YRS 70 000 MI 8 YRS 80 000 MI 2 YRS 24 000 MI Federal D Defect Performance Performance...

Page 6: ...hicle during the warranty period Repairs Covered The warranty covers repairs to correct any vehicle defect related to materials or workmanship occurring during the warranty period Needed repairs will...

Page 7: ...f a warranted defect Tire Coverage The tires supplied with your vehicle are covered against defects in material or workmanship under the bumper to bumper coverage Any tire replaced will continue to be...

Page 8: ...amage caused as the result of any of the following is not covered D collision fire theft freezing vandalism riot explosion or objects striking the vehicle D misuse of the vehicle such as driving over...

Page 9: ...tenance All vehicles require periodic maintenance Maintenance services such as those detailed in the owner s manual or maintenance publications are the owner s expense Vehicle lubrication cleaning or...

Page 10: ...Motors does not authorize any person to create for it any other obligation or liability in connection with these vehicles Any implied warranty of merchantability or fitness for a particular purpose a...

Page 11: ...upport the capture purification and reuse of automotive air conditioning refrigerant gases and engine coolant As a result any repairs GM may make to your vehicle may involve the installation of purifi...

Page 12: ...Warranty Coverage Extensions Time Extensions The New Vehicle Limited Warranty will be extended one day for each day beyond the first 24 hour period in which your vehicle is at an authorized dealer fac...

Page 13: ...made necessary by the use of improper or dirty fuels and lubricants are not covered under the warranty See your owner s manual and maintenance booklet for additional information on fuel requirements w...

Page 14: ...rim and other components of your vehicle may occur at the factory or while it is being transported to the dealer facility Normally any defects occurring during assembly are detected and corrected at t...

Page 15: ...gin on the date the vehicle is first delivered or put into use and continues for a period of 2 years or 24 000 miles whichever comes first If a catalytic converter or vehicle powertrain control module...

Page 16: ...replace repair or adjust to GM specifications at no charge to you any of the parts listed on page 18 through 21 which may be necessary to cause your vehicle to conform to the applicable emission stan...

Page 17: ...rs or 50 000 miles whichever comes first If your vehicle fails a smog check inspection GM will make all necessary repairs and adjustments to ensure that your vehicle passes the inspection This is your...

Page 18: ...rnia Air Resources Board Mobile Source Operations Division P O Box 8001 El Monte California 91731 2990 What Is Covered The parts covered under the Emission Control Systems Warranties are listed under...

Page 19: ...Absolute Pressure Sensor Manual Transmission Clutch Switch 60_ V6 only Mass Air Flow Sensor Oxygen Sensors Park Neutral Position Switch Powertrain Control Module PCM Programmable Read Only Memory PROM...

Page 20: ...ottle Body Assembly Throttle Body Heater Throttle Closing Dashpot Turbocharger Assembly Turbocharger Oil Separator Turbocharger Thermo Purge Switch Ignition System Distributor Distributor Cap Distribu...

Page 21: ...ines Canister Canister Control Valve Canister Vent Solenoid Canister Purge Solenoid Valve Canister Purge Thermal Vacuum Valve Fuel Feed and Return Pipes and Hoses Fuel Filler Cap Fuel Tank Filler Pipe...

Page 22: ...of your vehicle were designed built and tested using genuine GM parts and the vehicle is certified as being in conformity with applicable federal and California emission requirements Accordingly it i...

Page 23: ...lable within 10 days or a repair not being completed within 30 days constitutes an emergency Retain receipts and failed parts in order to receive compensation for warranty repairs reimbursable due to...

Page 24: ...ler or within the time period required by local or state law The only exceptions would be if you request or agree to an extension or if a delay results from events beyond the control of your dealer or...

Page 25: ...istance Center by calling 1 800 458 8006 In Canada contact GM of Canada Central Office in Oshawa by calling 1 800 263 3777 English or 1 800 263 7854 French We encourage you to call the toll free numbe...

Page 26: ...other factors General Motors reserves the right to change eligibility limitations and or to discontinue its participation in this program Assistance For Text Telephone TTY Users To assist customers w...

Page 27: ...er satisfaction there may be times when Cadillac will establish a special policy adjustment program to pay all or part of the cost of certain repairs not covered by the warranty or to reimburse certai...

Page 28: ...r Mail Code 169 007 1908 Colonel Sam Drive Oshawa Ontario CANADA L1H 8P7 Telephone 905 644 4112 Fax 905 644 4866 Internet Address LNCAHUB GMODCC GMEDS COM Caribbean Numbers 1 800 496 9992 English Puer...

Page 29: ...29 NOTES...

Page 30: ...yellowblue 30 NOTES...

Page 31: ...me Phone Evening Phone Vehicle Information Vehicle Identification Number 17 Digits Make Model Year Purchase Date Mileage Complete and mail this request today and we ll send you FREE details about how...

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