6
Select
Local Port
, and then click the
New Port
button.
7
Type the Universal Naming Convention (UNC) Port name, which consists of the server name and the distinctive
printer name.
The name should be in the form
\\server\printer
.
8
Click
OK
.
9
Click
Close
.
10
Make sure the new port has been selected on the Ports tab, and then click
Apply
.
The new port is listed with the printer name.
11
Click
OK
.
R
ESTART
THE
HOST
COMPUTER
AND
THE
REMOTE
COMPUTER
Try printing again.
Printer is not able to communicate with the computer
The printer and computer are not able to exchange data. Verify that the printer is plugged in, and the
light is on.
Problems when copying, scanning, or faxing
Close other software
Close all programs not being used.
Change the scanning resolution to a lower value
1
Load an original document facedown on the scanner glass.
2
From the desktop, double-click the
Productivity Studio
icon.
3
From the left pane of the Welcome screen, click
Scan
.
4
Click
Custom Settings
.
5
Select a lower scan resolution.
6
Click
Start
.
Is the original document loaded correctly on the scanner glass?
•
Make sure the original document is placed in the upper left corner of the scanner glass.
•
Place the item you want to copy facedown on the scanner glass.
•
Make sure the upper left corner of the front of the item lines up with the arrows in the corner of the scanner glass.
Wrong printer is attached
The printer attached to the computer is not the correct printer. See the setup documentation for help attaching the
printer.
Troubleshooting
221
Summary of Contents for X9575
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