Lexmark M3150dn, User Manual

Page: 149 / 196

Jammed pages are not reprinted
Action Yes No
a
Turn on jam recovery.
1
From the printer control panel, navigate to:
Settings > General Settings > Print Recovery > Jam Recovery
2
Select On or Auto , and then press .
b
Resend the pages that did not print.
Were the jammed pages reprinted?
The problem is solved. Contact customer
support .
Solving print problems
Printing problems
Multiple
‑
language PDF files do not print
Action Yes No
Step 1
a
Check if the print options for the PDF output are set to embed all fonts.
b
Generate a new PDF file, and then resend the print job.
Do the files print?
The problem is solved. Go to step 2.
Step 2
a
Open the document you want to print in Adobe Acrobat.
b
Click File > Print > Advanced > Print As Image > OK > OK .
Do the files print?
The problem is solved. Contact customer
support .
Print jobs do not print
Action Yes No
Step 1
a
From the document you are trying to print, open the Print dialog and
check if you have selected the correct printer.
Note: If the printer is not the default printer, then you must select
the printer for each document that you want to print.
b
Resend the print job.
Do the jobs print?
The problem is solved. Go to step 2.
Troubleshooting 149