Print quality problems
Characters have jagged or uneven edges
Action
Yes
No
Step 1
a
Print a font sample list to check if the fonts you are using are supported
by the printer.
1
From the printer control panel, navigate to:
>
Reports
>
>
Print Fonts
>
2
Press the arrow buttons until
PCL Fonts
or
PostScript
Fonts
appears, and then press
.
b
Use a font that is supported by the printer or install the font that you
want to use. For more information, contact your system support
person.
c
Resend the print job.
Do prints still contain characters that have jagged or uneven edges?
Go to step 2.
The problem is solved.
Step 2
a
Use a font that is supported by the printer or install the font that you
want to use in your computer. For more information, contact your
system support person.
b
Resend the print job.
Do prints still contain characters that have jagged or uneven edges?
Contact
customer
support
.
The problem is solved.
Troubleshooting
131