Troubleshooting
Understanding the printer messages
Bin full. Remove paper.
Remove the paper stack from the standard bin.
Cannot collate large document [37]
Try one or more of the following:
•
From the printer control panel, press
to print the portion of the job already stored and begin collating the rest
of the print job.
•
Cancel the current print job.
Cannot defrag flash memory [37]
Try one or more of the following:
•
From the printer control panel, press
to stop the defragmentation and continue printing.
•
Delete fonts, macros, and other data in the printer memory. From the printer control panel, navigate to:
>
Settings
>
>
Print Settings
>
>
Utilities Menu
>
>
Format Flash
>
>
Yes
>
•
Install additional printer memory.
Cartridge, imaging unit mismatch [41.xy]
1
Check if both the toner cartridge and imaging unit are
MICR
(Magnetic Ink Character Recognition) or non-MICR
supplies.
Note:
For a list of supported supplies, see the “Ordering supplies” section of the
User's Guide
or visit
www.lexmark.com
.
2
Change the toner cartridge or imaging unit so that both are MICR or non
‑
MICR supplies.
Notes:
•
Use a MICR toner cartridge and imaging unit for printing checks and other similar documents.
•
Use a non-MICR toner cartridge and imaging unit for regular print jobs.
Cartridge nearly low [88.xy]
If necessary, press
on the printer control panel to clear the message and continue printing.
Troubleshooting
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