Action
Yes
No
Step 3
Change the environmental settings.
From the printer control panel, navigate to:
>
Settings
>
>
General Settings
>
>
Eco
‑
Mode
> select
a setting >
Note:
When using the Eco-Mode setting, you may notice a reduction in
performance.
Does the print job still take long?
Install additional
printer memory.
For more information,
contact
customer
support
.
The problem is solved.
Job prints from the wrong tray or on the wrong paper
Action
Yes
No
Step 1
a
Check if you are printing on paper that is supported by the tray.
b
Resend the print job.
Did the job print from the correct tray or on the correct paper?
The problem is solved. Go to step 2.
Step 2
a
From the Paper menu on the printer control panel, set the paper size
and type to match the paper loaded in the tray.
b
Resend the print job.
Did the job print from the correct tray or on the correct paper?
The problem is solved. Go to step 3.
Step 3
a
Depending on your operating system, open Printing Preferences or
the Print dialog, and then specify the paper type.
b
Resend the print job.
Did the job print from the correct tray or on the correct paper?
The problem is solved. Go to step 4.
Step 4
a
Check if the trays are not linked.
b
Resend the print job.
Did the job print from the correct tray or on the correct paper?
The problem is solved. Contact
customer
support
.
Troubleshooting
128