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Lexmark 6500E, User Manual

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Lexmark 6500E User Manual Download Page 295

L

OAD

 

PAPER

If the tray is empty, then load paper in the tray or feeder

C

LEAR

 

ANY

 

JAMS

Open the side door of the tray or feeder, and then remove any jammed paper.

A

VOID

 

PAPER

 

JAMS

•

Flex the paper.

•

Make sure the drawer is properly installed.

•

Make sure paper is loaded correctly.

•

Make sure the paper stack you load does not exceed the maximum stack height indicated in the tray.

•

Make sure the paper or specialty media meets specifications and is not damaged.

•

Make sure the guides are positioned correctly for the paper size loaded.

Internal Solutions Port does not operate correctly

Try one or more of the following:

C

HECK

 

THE

 I

NTERNAL

 S

OLUTIONS

 P

ORT

 (ISP) 

CONNECTIONS

Make sure the ISP is securely connected to the scanner system board.

C

HECK

 

THE

 

CABLE

Make sure you are using the correct cable and that it is securely connected to the ISP port.

M

AKE

 

SURE

 

THE

 

NETWORK

 

SOFTWARE

 

IS

 

CONFIGURED

 

CORRECTLY

For information on installing the network printing software, see the 

Networking Guide

 on the 

Software and

Documentation

 CD.

Internal print server does not operate correctly

Try one or more of the following:

C

HECK

 

THE

 

PRINT

 

SERVER

 

CONNECTIONS

•

Make sure the internal print server is attached securely to the scanner system board.

•

Make sure you are using the correct cable and that it is securely connected.

M

AKE

 

SURE

 

THE

 

NETWORK

 

SOFTWARE

 

IS

 

CONFIGURED

 

CORRECTLY

For more information on installing the network printing software, see the 

Networking Guide

 on the 

Software and

Documentation

 CD.

Troubleshooting

295

Summary of Contents for 6500E

Page 1: ...6500e User s Guide November 2012 www lexmark com Machine type s 4036 Model s 310 ...

Page 2: ...er 19 Activating the home screen applications 20 Exporting and importing a configuration using the Embedded Web Server 22 Additional printer setup 23 Installing a scanner communications card in the printer 23 Installing internal options in the scanner 27 Installing hardware options 42 Attaching cables 44 Verifying printer setup 45 Setting up the scanner software 46 Setting up wireless printing 48 ...

Page 3: ...90 Printing from a flash drive 91 Printing on specialty media 93 Printing confidential and other held jobs 95 Printing information pages 96 Adjusting toner darkness 97 Canceling a print job 97 Copying 99 Making copies 99 Copying film photos 100 Copying on specialty media 100 Customizing copy settings 101 Placing information on copies 106 Canceling a copy job 107 Understanding the copy screens and ...

Page 4: ...ddress 134 Understanding FTP options 135 Scanning to a computer or flash drive 138 Scanning to a computer 138 Scanning to a flash drive 139 Understanding the Scan Center features 139 Using the ScanBack Utility 140 Understanding scan profile options 140 Understanding printer menus 143 Menus list 143 Supplies menu 144 Paper menu 144 Reports menu 158 Network Ports menu 159 Security menu 172 Settings ...

Page 5: ...rtual display 246 Setting up e mail alerts 246 Viewing reports 247 Restoring factory default settings 247 Clearing jams 248 Avoiding jams 248 Understanding jam numbers and locations 248 200 201 paper jams 249 202 203 paper jams 250 230 paper jam 252 231 239 paper jams 254 24x paper jam 256 250 paper jam 257 260 paper jam 258 281 paper jam 259 283 paper jam 260 2yy xx paper jams 261 Troubleshooting...

Page 6: ...ations problems 293 Solving option problems 293 Solving paper feed problems 296 Solving print quality problems 298 Embedded Web Server does not open 310 Contacting customer support 311 Notices 312 Product information 312 Edition notice 312 Power consumption 316 Index 328 Contents 6 ...

Page 7: ...the telecommunications RJ 11 cord provided with this product or a UL Listed 26 AWG or larger replacement when connecting this product to the public switched telephone network CAUTION SHOCK HAZARD If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the scanner then turn the scanner off and unplug the power cord from the wall outlet befor...

Page 8: ...ons such as the fax feature power cord or telephone during a lightning storm CAUTION TIPPING HAZARD Floor mounted configurations require additional furniture for stability You must use either a printer stand or printer base if you are using a high capacity input tray a duplex unit and an input option or more than one input option If you purchased a multifunction printer MFP that scans copies and f...

Page 9: ...entation came with the scanner and is also available on the Lexmark Web site at http support lexmark com Additional setup and instructions for using the scanner Selecting and storing paper and specialty media Loading paper Configuring settings Viewing and printing documents and photos Setting up and using the scanner software Configuring the scanner on a network depending on the model Caring for a...

Page 10: ...rinter and have it ready when you contact support so they may serve you faster Machine Type number Serial number Date purchased Store where purchased Warranty information Warranty information varies by country or region In the US See the Statement of Limited Warranty included with this scanner or at http support lexmark com In other countries and regions See the printed warranty that came with you...

Page 11: ...tions CAUTION TIPPING HAZARD Floor mounted configurations require additional furniture for stability You must use either a printer stand or printer base if you are using a high capacity input tray a duplex unit and an input option or more than one input option If you purchased a multifunction printer MFP that scans copies and faxes you may need additional furniture For more information see www lex...

Page 12: ...edown short edge first Load up to 100 sheets of plain paper in the ADF input tray Load up to 30 sheets of A3 tabloid or 11 x 17 in size plain paper Scan sizes from 50 8 x 76 2 mm 2 x 3 in to 299 7 x 431 8 mm 11 8 x 17 in Scan documents with different paper sizes letter and legal Scan media weights of 52 120 g m2 12 34 lb Do not load postcards photos small items transparencies photo paper or thin m...

Page 13: ...d Operating in Sleep mode The indicator light is illuminated solid green Sleep button is illuminated solid amber The following actions wake the printer from Sleep mode Touching the screen or pressing any button Opening an input tray cover or door Sending a print job from the computer Performing a power on reset with the main power switch 4 Keypad Lets you enter numbers letters or symbols on the di...

Page 14: ...us Open the scanner menus These menus are available only when the scanner is in Ready state FTP Open the File Transfer Protocol FTP menus Status message bar Show the current status such as Ready or Busy Show printer conditions such as Cartridge Low Show intervention messages so the scanner and printer can continue processing Status Supplies Display a warning or error message whenever the printer r...

Page 15: ...Jobs screen shows three headings Print Fax and Network The following options are available under the Print Fax and Network headings Print job Copy job Fax profile FTP E mail send Each heading has a list of jobs shown in a column under it which can show only three jobs per screen If more than three jobs exist in a column then an arrow appears enabling you to scroll through the jobs Change Language ...

Page 16: ...mple Copy Prints a sample copy Right arrow Scrolls to the right Left arrow Scrolls to the left Home Returns to the home screen Right increase Lets you select a higher value Left decrease Lets you select a lower value Exit Lets you exit from the current screen Understanding the home screen 16 ...

Page 17: ...action or a selection Exits a screen and lets you return to the previous screen without saving changes Reset Resets values on the screen Unselected radio button Indicates that an item is not selected Selected radio button Indicates a selection Search Lets you search current held jobs Warning Indicates a warning or error condition Understanding the home screen 17 ...

Page 18: ...ds to return to that menu or menu item The Number of Copies is not underlined since this is the current screen If you touch an underlined word on the Number of Copies screen before the Number of Copies is set and saved then the selection is not saved and it does not become the default setting Attendance message alert If an attendance message affects a function this icon appears and the red indicat...

Page 19: ... screen From the TCP IP section in the Network Ports menu By printing a network setup page or menu settings page and then finding the TCP IP section Accessing the Embedded Web Server Type your scanner IP address or host name in the address field of your Web browser Note If you do not know the IP address or host name of the scanner then you can View the information on the scanner control panel home...

Page 20: ...ites on the scanner home screen and then navigate through form categories or search for forms based on a form number name or description Scan to Network For detailed information about configuring and using Scan to Network visit the Lexmark Web site at http support lexmark com Icon Description Theapplicationletsyoucaptureadigitalimageofahard copydocumentandrouteittoasharednetwork folder You can def...

Page 21: ...ter WS Scan is a Microsoft application that is similar to Scan to Network but has the capability of sending the scanned document to a Windows based application To learn more about WS Scan refer to the Microsoft documentation Note The icon appears on the scanner home screen only when there is a computer registered with the network printer The computer must have either Windows 8 Windows 7 or Windows...

Page 22: ...the instructions on the computer screen to save the configuration file and then enter a unique file name or use the default name Note If a JVM Out of Memory error occurs then repeat the export until the configuration file is saved Importing a configuration 1 From the Embedded Web Server click Settings or Configuration 2 Click Device Solutions Solutions eSF or click Embedded Solutions 3 From Instal...

Page 23: ...nal memory is installed in this slot then transfer it to the option slot beside it This task requires a screwdriver CAUTION SHOCK HAZARD If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the wall outlet before continuing If you have any other devices attached to the ...

Page 24: ...2 Using a screwdriver loosen the screws on the system board cover but do not remove them 3 Remove the system board cover 2 1 Additional printer setup 24 ...

Page 25: ...void touching the connection points along the edge of the card 5 Holding the card by its sides align the plastic pins on the card with the holes on the system board and then push the card firmly into place Notes The entire length of the connector on the card must touch and be flush against the system board Be careful not to damage the connectors Additional printer setup 25 ...

Page 26: ...crews with the holes on the system board cover and then reattach the system board cover 1 2 7 Tighten the screws on the system board cover and then close the system board access door 1 2 Additional printer setup 26 ...

Page 27: ...ing the system board or installing optional hardware or memory devices sometime after setting up the scanner then turn the scanner off and unplug the power cord from the wall outlet before continuing If you have any other devices attached to the scanner then turn them off as well and unplug any cables going into the scanner 1 Turn off the scanner 2 Move the scan bar to its home position a From the...

Page 28: ...ock the scan bar 3 Tape the scanner cover to secure it in place Note You may use a masking tape 4 Remove the exit tray 3 1 2 5 Turn the scanner upside down on a flat surface 1 2 Additional printer setup 28 ...

Page 29: ...cover 8 Locate the appropriate connector Warning Potential Damage System board electronic components are easily damaged by static electricity Touch something metal on the printer before touching any system board electronic components or connectors Additional printer setup 29 ...

Page 30: ...k Internal Solutions Port or scanner hard disk connector 3 Scanner hard disk 4 Memory card connector 5 Fax modem The scanner is shipped with one hard disk and one fax modem installed on the system board 9 Reattach the system board cover Additional printer setup 30 ...

Page 31: ... the system board cover 11 While holding the scanner cover turn the scanner right side up 2 1 12 Reattach the exit tray a Attach the tray at the rear hinge b Push down the tray to secure it on the front hinge Additional printer setup 31 ...

Page 32: ...s sometime after setting up the scanner then turn the scanner off and unplug the power cord from the wall outlet before continuing If you have any other devices attached to the scanner then turn them off as well and unplug any cables going into the scanner Warning Potential Damage System board electronic components are easily damaged by static electricity Touch something metal on the printer befor...

Page 33: ...f the ISP 3 Access the system board For more information see Accessing the system board on page 27 4 Remove the scanner hard disk Note The hard disk must be removed first for an ISP to be installed a Unplug the hard disk interface cable from the system board Additional printer setup 33 ...

Page 34: ...b Remove the screws that secure the hard disk c Remove the hard disk by pulling it upward to unseat the standoffs 5 Remove the metal cover from the ISP opening Additional printer setup 34 ...

Page 35: ...he ISP in the same location where the hard disk was located on the system board b Push the ISP firmly until it snaps into place Note Make sure the screws of the ISP are accessible through the ISP opening Additional printer setup 35 ...

Page 36: ...the system board 8 Removethethumbscrews that attach the harddisk mounting bracket to theharddisk and thenremovethebracket 9 Remove the small bracket from the system board cage 1 2 Note Do not discard the screws These will be used in step 13 Additional printer setup 36 ...

Page 37: ...d from the system board cage in step 9 Use the thumbscrews that were removed in step 8 to attach the bracket to the hard disk 11 Align the standoffs of the hard disk with the holes on the ISP and then press down the hard disk until the standoffs snap into place Additional printer setup 37 ...

Page 38: ...d disk interface cable into the connector on the ISP 13 Secure the hard disk to the system board cage Note Use the thumbscrews that were removed in step 9 to attach the hard disk to the system board cage Additional printer setup 38 ...

Page 39: ...vices sometime after setting up the scanner then turn the scanner off and unplug the power cord from the wall outlet before continuing If you have any other devices attached to the scanner then turn them off as well and unplug any cables going into the scanner Warning Potential Damage System board electronic components are easily damaged by static electricity Touch something metal on the printer b...

Page 40: ...If you have any other devices attached to the scanner then turn them off as well and unplug any cables going into the scanner Warning Potential Damage System board electronic components are easily damaged by static electricity Touch something metal on the scanner before touching any system board electronic components or connectors An optional memory card can be purchased separately and attached to...

Page 41: ...3 On the system board open the memory card connector latches 4 Align the notches on the memory card to the ridges on the connector 1 2 1 Notch 2 Ridge Additional printer setup 41 ...

Page 42: ...ve purchased in the following order CAUTION SHOCK HAZARD If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer then turn the printer off and unplug the power cord from the wall outlet before continuing If you have any other devices attached to the printer then turn them off as well and unplug any cables going into the printer ...

Page 43: ...k the drawer and then remove any packing material 2 Place the drawer near the printer Note If you have multiple options to install then see the section about the recommended order of installation The 2000 sheet drawer must be the bottom drawer 3 Align the printer with the drawer and then lower the printer into place CAUTION POTENTIAL INJURY The printer weight is greater than 18 kg 40 lb and requir...

Page 44: ...sing the Ethernet cable Be sure to match the following The USB symbol on the cable with the USB symbol on the printer The appropriate Ethernet cable to the Ethernet port 1 2 1 USB ports Warning Potential Damage Do not touch the USB cable any network adapter or the printer in the area shown while actively printing A loss of data or a malfunction can occur 2 Ethernet port Be sure to connect the scan...

Page 45: ...by printing the following Menu settings page Use this page to verify that all printer options are installed correctly A list of installed options appears toward the bottom of the page If an option you installed is not listed then it is not installed correctly Remove the option and install it again Network setup page If your printer is a network model and is attached to a network print a network se...

Page 46: ...all the software then uninstall the current software first Close all open software programs before installing the scanner software 1 Obtain a copy of the software installer package From the Software and Documentation CD that came with your scanner From our Web site Go to http support lexmark com and then navigate to SUPPORT DOWNLOAD select your scanner select your operating system 2 Double click t...

Page 47: ...nding on your device do either of the following Press and hold the printer you want to update Right click the printer you want to update 3 From the menu that appears do either of the following For Windows 7 or later select Printer properties For earlier versions select Properties 4 Click the Configuration tab 5 Do either of the following Click Update Now Ask Printer Under Configuration Options man...

Page 48: ...ns for Security Method WEP key If your network uses more than one WEP key then enter up to four in the provided spaces Select the key currently in use on the network by selecting the default WEP transmit key WPA or WPA2 preshared key or passphrase WPA includes encryption as an additional layer of security The choices are AES or TKIP Encryption must be set for the same type on the router and on the...

Page 49: ...Before installing the scanner on a wireless network make sure Your wireless network is set up and is working properly The computer and the printer you are using are connected to the same wireless network where you want to set up the scanner 1 Connect one end of the green Ethernet cable to the printer and the other end to the scanner 1 2 2 Connect the power cord to the printer and to the scanner an...

Page 50: ...tallation dialog to appear If you are using the Software and Documentation CD and the installation dialog does not appear then do the following In Windows 8 From the Search charm type run and then navigate to Apps list Run type D setup exe OK In Windows 7 or earlier a Click or click Start and then click Run b In the Start Search or Run dialog type D setup exe c Press Enter or click OK Note D is th...

Page 51: ... so you can print wirelessly 10 Follow the instructions on the computer screen Installing the scanner on a wireless network Macintosh Prepare to configure the scanner 1 Connect one end of the green Ethernet cable to the printer and the other end to the scanner 1 2 2 Connect the power cord to the printer and to the scanner and then to a properly grounded electrical outlet Additional printer setup 5...

Page 52: ...ptions In Mac OS X version 10 5 or later From the Apple menu navigate to either of the following System Preferences Network Wi Fi System Preferences Network AirPort In Mac OS X version 10 4 or earlier From the Finder navigate to Applications Internet Connect AirPort 2 From the Network Name pop up menu select print server yyyyyy where the y s are the last six digits of the MAC address you obtained ...

Page 53: ...s Network Wi Fi System Preferences Network AirPort In Mac OS X version 10 4 or earlier From the Finder navigate to Applications Internet Connect AirPort 7 From the Network pop up menu select the name of your wireless network Configure your computer to use the scanner wirelessly To print over a network you must install a custom printer driver file and create a print queue in the Print Center or Pri...

Page 54: ...ng Notes Make sure AppleTalk is activated on your scanner This feature is supported only in Mac OS X version 10 5 or earlier In Mac OS X version 10 5 1 From the Apple menu navigate to System Preferences Print Fax 2 Click and then navigate to AppleTalk select the device from the list Add In Mac OS X version 10 4 or earlier 1 From the Finder navigate to Applications Utilities 2 Double click Printer ...

Page 55: ...are installer package From the Software and Documentation CD that came with your scanner From our Web site Go to http support lexmark com and then navigate to SUPPORT DOWNLOAD select your scanner select your operating system 2 Double click the software installer package Wait for the installation dialog to appear If you are using the Software and Documentation CD and the installation dialog does no...

Page 56: ... destination and then click Continue d From the Easy Install screen click Install e Type the user password and then click OK All the necessary applications are installed on the computer f Click Close when the installation is complete 4 Add the scanner For IP printing In Mac OS X version 10 5 or later a From the Apple menu navigate to either of the following System Preferences Print Scan System Pre...

Page 57: ...ddress All computers that access the scanner must be updated with this new IP address Notes If the scanner has a static IP address then you do not need to make any changes to the computer configurations If the computers are configured to use the network name instead of an IP address then you do not need to make any changes to your computer configurations If you are adding a wireless ISP to a scann...

Page 58: ...s more than one copy of the scanner then update all of them with the new IP address 4 Click the Ports tab 5 Select the port from the list and then click Configure Port 6 Type the new IP address in the Printer Name or IP Address field 7 Click OK Close For Macintosh users 1 Open a Web browser and then type the scanner IP address in the address field Notes View the scanner IP address on the scanner c...

Page 59: ...eTalk f From the second pop up menu select Local AppleTalk Zone g Select the device from the list and then click Add Setting up serial printing Use serial printing to print when the computer is far from the scanner or to print at a reduced speed After installing the serial or communication COM port configure the scanner and the computer Make sure you have connected the serial cable to the COM port...

Page 60: ...nother device then click Add Another 2 If you want to make changes then select a device and then click Edit 3 Follow the instructions on the computer screen 4 Click Finish 3 Set the COM port parameters After installing the printer driver set the serial parameters in the COM port assigned to the printer driver Note Make sure the serial parameters in the COM port match the serial parameters you set ...

Page 61: ...ters to the same serial parameters set in the scanner Check the serial heading of the menu settings page for the scanner settings f Click OK and then close all the dialogs g Print a test page to verify scanner installation Additional printer setup 61 ...

Page 62: ...ation on how you can quickly save paper and energy using one printer setting see Using Eco Mode Using recycled paper As an environmentally conscious company Lexmark supports the use of recycled office paper produced specifically for use in laser printers For more information on recycled papers that work well with your printer see Using recycled paper and other office papers on page 83 Conserving s...

Page 63: ...it is ready to print You may notice a short delay before the first page is printed The scanner enters Sleep mode after one minute of inactivity When the scanner enters Sleep mode the scanner control panel display and the standard exit bin lights are turned off The scanner lamps are activated only when a scan job is started Energy Paper Use all the settings associated with Energy mode and Paper mod...

Page 64: ...e the scanner enters Sleep Mode Available settings range from 1 240 minutes Using the Embedded Web Server 1 Type the scanner IP address in the address field of your Web browser If you do not know the IP address or host name of the scanner then you can View the information on the scanner control panel home screen or in the TCP IP section under the Network Ports menu Print a network setup page or me...

Page 65: ...canner control panel 1 From the home screen navigate to Settings General Settings 2 Touch the arrows until Screen Brightness appears and then select a setting 3 Touch Submit Recycling Lexmark provides collection programs and environmentally progressive approaches to recycling For more information see The Notices chapter The Environmental Sustainability section of the Lexmark Web site at www lexmar...

Page 66: ...tridge came in Lexmark will recycle the box Returning Lexmark cartridges for reuse or recycling Lexmark Cartridge Collection Program diverts millions of Lexmark cartridges from landfills annually by making it both easy and free for Lexmark customers to return used cartridges to Lexmark for reuse or recycling One hundred percent of the empty cartridges returned to Lexmark are either reused or deman...

Page 67: ...50 sheet tray 1 Pull the tray out Note Do not remove trays while a job prints or while Busy appears on the display Doing so may cause a jam 2 Squeeze the width guide tab and then slide the guide to the correct position for the paper size being loaded 2 1 Loading paper and specialty media 67 ...

Page 68: ...forth to loosen them Do not fold or crease the paper Straighten the edges on a level surface 5 Load the paper stack Print side facedown for single sided printing Print side faceup for duplex printing Note Paper must be loaded differently in the trays if an optional StapleSmartTM II Finisher is installed Without an optional StapleSmart II Finisher With an optional StapleSmart II Finisher LETTERHEAD...

Page 69: ...g Note Make sure the paper is below the maximum fill line located on the edge of the paper tray 6 If necessary then adjust the paper guides to lightly touch the sides of the stack and then lock the length guide 7 Insert the tray 8 From the home screen verify the paper size and paper type for the tray based on the paper you loaded Loading paper and specialty media 69 ...

Page 70: ...Loading the 2000 sheet tray 1 Pull the tray out 2 Pull up and slide the width guide to the correct position for the paper size being loaded 3 Unlock the length guide Loading paper and specialty media 70 ...

Page 71: ...Flex the sheets back and forth to loosen them Do not fold or crease the paper Straighten the edges on a level surface 6 Load the paper stack Print side facedown for single sided printing Print side faceup for duplex printing Note Paper must be loaded differently in the trays if an optional StapleSmart II Finisher is installed Loading paper and specialty media 71 ...

Page 72: ...r LETTERHEAD Single sided printing L E T T E R H E A D Single sided printing LETTERHEAD Duplex two sided printing L E T T E R H E A D Duplex two sided printing Note Make sure the paper is below the maximum fill line located on the side of the tray Loading paper and specialty media 72 ...

Page 73: ...7 Insert the tray Loading the multipurpose feeder 1 Press the release latch and then pull down the multipurpose feeder door 1 2 Loading paper and specialty media 73 ...

Page 74: ...width guide to the far right 4 Flex the sheets of paper or specialty media back and forth to loosen them Do not fold or crease them Straighten the edges on a level surface Paper Envelopes Transparencies Note Avoid touching the print side Loading paper and specialty media 74 ...

Page 75: ... height limiter Do not load or close the multipurpose feeder while a job is printing Load only one size and type of media at a time Load envelopes with the flap side down and to the left as shown on the tray Warning Potential Damage Never use envelopes with stamps clasps snaps windows coated linings or self stick adhesives These envelopes may severely damage the printer 6 Adjust the width guide to...

Page 76: ...support 2 Lift the envelope weight back toward the printer 3 Slide the width guide to the right 4 Flex the envelopes back and forth to loosen them Do not fold or crease the paper Straighten the edges on a level surface 5 Load the stack of envelopes flap side down Warning Potential Damage Never use envelopes with stamps clasps snaps windows coated linings or self stick adhesives These envelopes may...

Page 77: ...ge of the envelope stack 7 Lower the envelope weight to touch the envelope stack 8 From the home screen set the paper size and paper type Loading business cards into the ADF 1 Move the ADF guides to the A8 paper size position Note Use the size indicators on the bottom of the tray to help position the guides Loading paper and specialty media 77 ...

Page 78: ...ific paper types and sizes such as letter legal tabloid A5 A4 and A3 For more information see Custom Scan Sizes menu on page 155 Note Changing the paper size and type settings affects the scanning resolution and speed Configuring the ADF scan settings for any paper size and type 1 From the home screen navigate to Paper Menu Paper Size Type Default ADF Media Type Rough Cotton Submit 2 Touch Paper M...

Page 79: ...it is set to US Custom Scan Size 1 3 will appear as Difficult Media A5 Difficult Media A4 and Difficult Media A3 if the scanner unit of measure is set to Metric If any value between Custom Scan Sizes 1 3 is selected then the ADF automatically reduces its feeding speed 2 Touch Paper Menu Paper Texture Rough Cotton Texture 3 Select a value for Rough Cotton Note Make sure the default value is not Nor...

Page 80: ...e to Settings General Settings ADF Multi feed Sensor Note Touch Off to turn off the multifeed sensor You may need to turn off this setting for scan jobs using the following media Business cards Thick paper Different paper types and sizes Paper with labels 2 Touch Submit Linking and unlinking trays Linking trays Tray linking is useful for large print jobs or multiple copies When one linked tray is ...

Page 81: ...properly processed if an inaccurate Paper Type is selected Creating a custom name for a paper type If the scanner is on a network then you can use the Embedded Web Server to define a name other than Custom Type x for each of the custom paper types loaded into the printer 1 Type the scanner IP address in the address field of your Web browser Note If you do not know the IP address or host name of th...

Page 82: ...ive curl can cause paper feeding problems Curl can occur after thepaperpassesthrough theprinter whereit is exposed to high temperatures Storing paperunwrapped inhot humid cold or dry conditions even in the trays can contribute to paper curling prior to printing and can cause feeding problems Smoothness Paper smoothness directly affects print quality If paper is too rough toner cannot fuse to it pr...

Page 83: ... long for 60 90 g m2 16 24 lb paper Use only forms and letterhead printed using an offset lithographic or engraved printing process Avoid paper with rough or heavily textured surfaces Use inks that are not affected by the resin in toner Inks that are oxidation set or oil based generally meet these requirements latex inks might not Print samples on preprinted forms and letterheads considered for us...

Page 84: ...k is well equipped to help customers minimize printing and copying waste In addition the company encourages purchasing paper from suppliers who demonstrate their commitment to sustainable forestry practices Lexmark does not endorse specific suppliers although a converter s product list for special applications is maintained However the following paper choice guidelines will help alleviate the envi...

Page 85: ...surface Do not store anything on top of individual paper packages Take paper out of the carton or wrapper only when you are ready to load it in the printer The carton and wrapper help keep the paper clean dry and flat Supported paper sizes types and weights The following tables provide information on standard and optional paper input sources and the types of paper they support Note To use a paper ...

Page 86: ...0 mm 5 5 x 8 3 in up to 216 x 356 mm 8 5 x 14 in X X 1 Paper size is supported if printer is set to Metric 2 Paper size is supported if printer is set to US Printer Paper size 250 or 550 sheet trays 2000 sheet tray MP feeder Manual Paper Manual Envelope Duplex unit A4 210 x 297 mm 8 3 x 11 7 in X A5 148 x 210 mm 5 8 x 8 3 in X X A6 105 x 148 mm 4 1 x 5 8 in X X X To support duplexing the Universal...

Page 87: ...6 54 in X X X X X X 11x17 279 x 432 mm 11 x 17 in X X X X X X Oficio 216 x 340 mm 8 5 x 13 4 in X X Folio 216 x 330 mm 8 5 x 13 in X X Statement 140 x 216 mm 5 5 x 8 5 in X X Universal 138 x 210 mm 5 5 x 8 3 in up to 216 x 356 mm 8 5 x 14 in X X 7 3 4 Envelope Monarch 98 x 191 mm 3 9 x 7 5 in X X X X To support duplexing the Universal media length must be between 7 17 inches 182 1 mm and 14 17 inc...

Page 88: ...ope 176 x 250 mm 6 93 x9 84 in X X X X Other Envelope 98 x 162 mm 3 9 x 6 4 in to 176 x 250 mm 6 9 x 9 8 in X X X X To support duplexing the Universal media length must be between 7 17 inches 182 1 mm and 14 17 inches 355 6 mm The width must be between 5 83 inches 148 1 mm and 8 5 inches 215 9 mm Supported paper types and weights The printer engine supports 60 176 g m2 16 47 lb paper weights The d...

Page 89: ...avy Preprinted Rough Cotton Recycled X Card stock X Envelopes X X X X Labels Paper Vinyl X Transparencies X Printing labels requires a special label fuser cleaner which is included with the special cartridge required for label applications Note The ADF and scanner glass accept any media type supported by the printer Paper and specialty media guidelines 89 ...

Page 90: ... as needed in the Page Setup dialog 1 With a document open choose File Page Setup 2 Choose a paper size or create a custom size to match the loaded paper 3 Click OK b Customize the settings as needed in the Print dialog 1 With a document open choose File Print If necessary click the disclosure triangle to see more options 2 From the Print dialog and pop up menus adjust the settings as needed Note ...

Page 91: ...ntion such as when a jam has occurred then the scanner ignores the flash drive If you insert the flash drive while the scanner is processing other print jobs then Busy appears After these print jobs are processed you may need to view the held jobs list to print documents from the flash drive Warning Potential Damage Do not touch the USB cable any network adapter any connector the memory device or ...

Page 92: ...from the flash drive as held jobs Supported flash drives and file types Flash drive File type Lexar JumpDrive 2 0 Pro 256MB 512MB or 1GB sizes SanDisk Cruzer Mini 256MB 512MB or 1GB sizes Notes Hi Speed USB flash drives must support the Full Speed standard Devices supporting only USB low speed capabilities are not supported USB flash drives must support the FAT File Allocation Tables system Device...

Page 93: ...146 g m2 37 39 lb bond in weight To prevent print quality problems avoid getting fingerprints on the transparencies Before loading transparencies fan the stack to prevent sheets from sticking together We recommend Lexmark part number 12A5010 for A4 size transparencies and Lexmark part number 70X7240 for letter size transparencies Tips on using envelopes Print samples on the envelopes being conside...

Page 94: ...0 sheet tray a 550 sheet tray or the multipurpose feeder Use labels designed specifically for laser printers Check with the manufacturer or vendor to verify that The labels can withstand temperatures up to 230 C 446 F without sealing excessive curling wrinkling or releasing hazardous emissions Label adhesives facesheet printable stock and topcoats can withstand up to 25 psi 172 kPa pressure withou...

Page 95: ...ck when possible Printing confidential and other held jobs Storing print jobs in the scanner You can set the scanner to store print jobs in the scanner memory until you start the print job from the scanner control panel All print jobs that can be initiated by the user at the scanner are called held jobs Note Confidential Verify Reserve and Repeat print jobs may be deleted if the scanner requires e...

Page 96: ...rint jobs navigate to Held jobs your user name select print job specify number of copies Print For Macintosh users 1 With a document open choose File Print If necessary click the disclosure triangle to see more options 2 From the print options or Copies Pages pop up menu choose Job Routing 3 Select the print job type Confidential Repeat Reserve or Verify and then assign a user name For a confident...

Page 97: ...usting toner darkness 1 Type the scanner IP address in the address field of your Web browser If you do not know the IP address or host name of the scanner then you can View the information on the scanner control panel home screen or in the TCP IP section under the Network Ports menu Print a network setup page or menu settings page and then locate the information in the TCP IP section 2 Click Setti...

Page 98: ...rt Search or Run dialog type control printers c Press Enter or click OK 2 Double click the printer icon 3 Select the print job you want to cancel 4 Click Delete For Macintosh users 1 From the Apple menu navigate to either of the following System Preferences Print Scan select your printer Open Print Queue System Preferences Print Fax select your printer Open Print Queue 2 From the printer window se...

Page 99: ...l document facedown into the ADF or on the scanner glass Note Do not load postcards photos small items transparencies photo paper or thin media such as magazine clippings into the ADF Place these items on the scanner glass 2 If you are loading a document into the ADF then adjust the paper guides 3 From the scanner control panel touch Copy It Copying using the ADF 1 Load an original document facedo...

Page 100: ...o Photo Film Copy It 3 Touch Scan the Next Page or Finish the Job Copying on specialty media Copying on transparencies 1 Load an original document facedown into the ADF or on the scanner glass Note Do not load postcards photos small items transparencies photo paper or thin media such as magazine clippings into the ADF Place these items on the scanner glass 2 If you are loading a document into the ...

Page 101: ...zing copy settings Copying to a different size 1 Load an original document facedown into the ADF or on the scanner glass Note Do not load postcards photos small items transparencies photo paper or thin media such as magazine clippings into the ADF Place these items on the scanner glass 2 If you are loading a document into the ADF then adjust the paper guides 3 On the home screen touch Copy 4 Touch...

Page 102: ...tifies the different paper sizes as they are scanned Copies are printed on mixed paper sizes corresponding to the paper sizes of the original document Example 2 Copying on a single paper size 1 Load an original document facedown into the ADF or on the scanner glass Note Do not load postcards photos small items transparencies photo paper or thin media such as magazine clippings into the ADF Place t...

Page 103: ...ing Scale manually changes the scale value back to Auto 5 Touch Copy It Adjusting copy quality 1 Load an original document facedown into the ADF or on the scanner glass Note Do not load postcards photos small items transparencies photo paper or thin media such as magazine clippings into the ADF Place these items on the scanner glass 2 If you are loading a document into the ADF then adjust the pape...

Page 104: ...a such as magazine clippings into the ADF Place these items on the scanner glass 2 If you are loading a document into the ADF then adjust the paper guides 3 From the home screen navigate to Copy enter the number of copies Collate Off Copy It Placing separator sheets between copies 1 Load an original document facedown into the ADF or on the scanner glass Note Do not load postcards photos small item...

Page 105: ...l documents using the supplied parameters and then it scans the next set with the same or different parameters The definition of a set depends on the scan source If you scan a document on the scanner glass then a set consists of one page If you scan multiple pages using the ADF then a set consists of all scanned pages until the ADF becomes empty If you scan one page using the ADF then a set consis...

Page 106: ...not load postcards photos small items transparencies photo paper or thin media such as magazine clippings into the ADF Place these items on the scanner glass 2 If you are loading a document into the ADF then adjust the paper guides 3 From the home screen navigate to Copy Advanced Options Header Footer 4 Pick an area of the page where you want to place the date and time 5 Touch Yes or No 6 Touch an...

Page 107: ...r size button to select it as the Copy from setting The copy screen appears with the new setting displayed When Copy from is set to Mixed Sizes you can copy an original document that contains mixed paper sizes When Copy from isset to Auto SizeSense the scannerautomaticallydetermines thesizeoftheoriginaldocument Copy to This option opens a screen where you can enter the size and type of paper on wh...

Page 108: ...copies simplex from two sided original documents Collate This option keeps the pages of a print job stacked in sequence when printing multiple copies of the document The factory default setting for Collate is on the output pages of your copies will be ordered 1 2 3 1 2 3 1 2 3 If you want all the copies of each page to remain together turn Collate off and your copies will be ordered 1 1 1 2 2 2 3 ...

Page 109: ...und all four sides of the paper or pick a particular edge Edge Erase will erase whatever is within the area selected leaving nothing on that portion of the scan Header Footer Use to turn on Date Time Page number Bates number or Custom text and prints them in the specified header or footer location Margin Shift Use to increase the size of the margin of an specified distance by shifting the scanned ...

Page 110: ...Save As Shortcut This option allows the current settings to be saved as a shortcut by assigning a number Copying 110 ...

Page 111: ...cut number or use the address book Getting ready to e mail Setting up the e mail function 1 Type the scanner IP address or host name in the address field of your Web browser If you do not know the IP address or host name of the scanner then you can View the information on the scanner control panel home screen or in the TCP IP section under the Network Ports menu Print a network setup page or menu ...

Page 112: ...setup page or menu settings page and locate the information in the TCP IP section 2 Click Settings 3 Under Other Settings click Manage Shortcuts E mail Shortcut Setup 4 Type a unique name for the recipient and then enter the e mail address Note If you are entering multiple addresses then separate each address with a comma 5 Select the scan settings Format Content Color and Resolution 6 Enter a sho...

Page 113: ...n original document facedown into the ADF or on the scanner glass Note Do not load postcards photos small items transparencies photo paper or thin media such as magazine clippings into the ADF Place these items on the scanner glass 2 If you are loading a document into the ADF then adjust the paper guides 3 Press enter the shortcut number using the keypad and then touch To enter additional recipien...

Page 114: ...g the output file type 1 Load an original document facedown into the ADF or on the scanner glass Note Do not load postcards photos small items transparencies photo paper or thin media such as magazine clippings into the ADF Place these items on the scanner glass 2 If you are loading a document into the ADF then adjust the paper guides 3 From the home screen navigate to E mail Recipient type an e m...

Page 115: ...nderstanding e mail options Recipients This option lets you enter the destination of your e mail You may enter multiple e mail addresses Subject This option lets you enter a subject line for your e mail Message This option lets you enter a message that will be sent with your scanned attachment File Name This option lets you customize the attachment file name Original Size This option opens a scree...

Page 116: ...cument was printed using an inkjet printer Photo Film Use when the original document is a photo from film Magazine Use when the original document is from a magazine Newspaper Use when the original document is from a newspaper Press Use when the original document was printed using a printing press Other Use when the original document was printed using an alternate or unknown printer Darkness This o...

Page 117: ...on opens a screen where you can change ADF Skew Fix Advanced Imaging Custom Job Edge Erase and Transmission Log settings ADF Skew Fix This lets you correct slight skew in the scanned image Advanced Imaging This lets you adjust the Background Removal Color Balance Color Dropout Contrast JPEG Quality Mirror Image Negative Image Scan Edge to Edge Shadow Detail Sharpness and Temperature settings befor...

Page 118: ...hen touch Continue The indicator light may blink red if the fax function is enabled and not fully set up CAUTION SHOCK HAZARD Do not use the fax feature during a lightning storm Do not set up this product or make any electrical or cabling connections such as the fax feature power cord or telephone during a lightning storm Warning Potential Damage Do not touch cables or the scanner in the area show...

Page 119: ...directly to the telephone line See Connecting to an analog telephone line on page 119 Connect to a Digital Subscriber Line DSL or ADSL service See Connecting to a DSL service on page 120 Connect to a Private Branch eXchange PBX or Integrated Services Digital Network ISDN system See Connecting to a PBX or ISDN system on page 120 Use a Distinctive Ring service See Connecting to a distinctive ring se...

Page 120: ...f you use a PBX or ISDN converter or terminal adapter then follow these steps to connect the equipment 1 Connect one end of the telephone cable that came with the scanner to the scanner LINE port 2 Connect the other end of the telephone cable to the port designated for fax and telephone use Notes Make sure the terminal adapter is set to the correct switch type for your region Depending on the ISDN...

Page 121: ...active analog telephone wall jack 3 Change the Distinctive Rings setting to match the setting you want for the scanner to answer Note The factory default setting for distinctive rings is On This allows the scanner to answer single double and triple ring patterns a From the home screen navigate to Settings Fax Settings Analog Fax Settings Rings to Answer b Select the pattern setting you want to cha...

Page 122: ... Print a network setup page or the menu settings pages and locate the IP address in the TCP IP section 2 Click Settings Fax Settings Analog Fax Setup 3 In the Fax Name or Station Name field enter the name to be printed on all outgoing faxes 4 In the Fax Number or Station Number field enter the printer fax number 5 Click Submit Setting the date and time You can set the date and time so that they ar...

Page 123: ...he scanner IP address in the address field of your Web browser If you do not know the IP address of the scanner then you can View the IP address on the scanner control panel in the TCP IP section under the Networks Ports menu Print a network setup page or the menu settings pages and locate the IP address in the TCP IP section 2 Click Settings Manage Shortcuts Fax Shortcut Setup Note A password may...

Page 124: ...use within a fax number press The dial pause appears as a comma in the Fax to box Use this feature if you need to dial an outside line first 5 Touch Fax It Sending a fax using the computer The printer driver fax option allows you to print to fax where the scanner sends a queued document as a fax rather than print it The fax option functions as a normal fax machine but it is controlled through the ...

Page 125: ...photos small items transparencies photo paper or thin media such as magazine clippings into the ADF Place these items on the scanner glass 2 If you are loading a document into the ADF then adjust the paper guides 3 Press and then enter the shortcut number using the keypad 4 Touch Fax It Sending a fax using the address book The address book enables you to search for bookmarks and network directory ...

Page 126: ...F Place these items on the scanner glass 2 If you are loading a document into the ADF then adjust the paper guides 3 Press and then enter the shortcut number using the keypad 4 Touch Fax It Using the address book The address book enables you to search for bookmarks and network directory servers Note If the address book feature is not enabled then contact your system support person 1 Load an origin...

Page 127: ...l items transparencies photo paper or thin media such as magazine clippings into the ADF Place these items on the scanner glass 2 If you are loading a document into the ADF then adjust the paper guides 3 From the home screen navigate to Fax enter the fax number Options 4 From the Darkness area touch the arrows to adjust the darkness of the fax 5 Touch Fax It Sending a fax at a scheduled time 1 Loa...

Page 128: ...axes 1 Type the scanner IP address in the address field of your Web browser If you do not know the IP address or host name of the scanner then you can View the information on the scanner control panel home screen or in the TCP IP section under the Networks Ports menu Print a network setup page or menu settings page and locate the information in the TCP IP section 2 Click Settings Fax Settings Anal...

Page 129: ...om Color Laser Black White Laser Inkjet Photo Film Magazine Newspaper Press or Other Color Laser Use when the original document was printed using a color laser printer Black White Laser Use when the original document was printed using a mono laser printer Inkjet Use when the original document was printed using an inkjet printer Photo Film Use when the original document is a photo from film Magazin...

Page 130: ...s you send a fax at a later time or date After setting up your fax touch Delayed Send enter the time and date you would like to send your fax and then touch Done This setting can be especially useful in sending information to fax lines that are not readily available during certain hours or when transmission times are cheaper Note If the printer is turned off when the delayed fax is scheduled to be...

Page 131: ...Always On Manual Scheduled 5 If you selected Scheduled then continue with the following steps a Click Fax Holding Schedule b From the Action menu select Hold faxes c From the Time menu select the time you want the held faxes released d From the Day s menu select the day you want the held faxes released 6 Click Add Forwarding a fax This option lets you print and forward received faxes to a fax numb...

Page 132: ...he following Fax E mail FTP LDSS eSF 5 In the Forward to Shortcut field enter the shortcut number where you want the fax forwarded Note The shortcut number must be valid for the setting selected in the Forward to menu 6 Click Submit Faxing 132 ...

Page 133: ...a color printer Creating shortcuts Instead of entering the entire FTP site address on the scanner control panel each time you want to send a document to an FTP server you can create a permanent FTP destination and assign a shortcut number There are two methods for creating shortcut numbers using a computer and using the scanner touch screen Creating an FTP shortcut using the Embedded Web Server 1 ...

Page 134: ... the touch screen 1 Load an original document facedown into the ADF or on the scanner glass Note Do not load postcards photos small items transparencies photo paper or thin media such as magazine clippings into the ADF Place these items on the scanner glass 2 If you are loading a document into the ADF then adjust the paper guides 3 From the home screen navigate to FTP FTP type the FTP address Send...

Page 135: ... appears with the new setting displayed When Original Size is set to Mixed Sizes you can scan an original document that contains mixed paper sizes When Original Size is set to Auto Size Sense the scanner automatically determines the size of the original document Send As This option sets the output PDF TIFF JPEG or XPS for the scanned image PDF Creates a single file with multiple pages viewable wit...

Page 136: ...al document Choose content type from Text Text Photo Photo or Graphics Text Use when the content of the original document is mostly text or line art Graphics Use when the original document is mostly business type graphics such as pie charts bar charts and animations Text Photo Use when the original document is a mixture of text graphics and photos Photo Use when the original document is mostly a p...

Page 137: ...ance Color Dropout Contrast JPEG Quality Negative Image Mirror Image Scan edge to edge Shadow Detail Sharpness and Temperature image output settings before you send the document EdgeErase Usetoeliminatesmudges orinformationaround theedgesofadocument You canchoosetoeliminate an equal area around all four sides of the paper or pick a particular edge Edge Erase will erase whatever is within the area ...

Page 138: ... downloading the profile to the printer Scanning to a computer 1 Type the scanner IP address or host name in the address field of your Web browser If you do not know the IP address or host name of the scanner then you can View the information on the scanner control panel home screen or in the TCP IP section under the Networks Ports menu Print a network setup page or menu settings page and locate t...

Page 139: ...DF or on the scanner glass Note Do not load postcards photos small items transparencies photo paper or thin media such as magazine clippings into the ADF Place these items on the scanner glass 2 If you are loading a document into the ADF then adjust the paper guides 3 Insert the flash drive into the USB port on the side of the scanner control panel The USB Drive home screen appears 4 Select the de...

Page 140: ...n and the status of the received images 2 Scan original documents a Load original documents in the ADF or on the scanner glass b From the scanner control panel navigate to Scan Email Profiles select your scan profile Submit Note The scanned image is saved in a directory or launched in the application you specified Understanding scan profile options Original Size This option sets the size of the do...

Page 141: ...tion adjusts how light or dark your scanned documents will turn out in relation to the original document Page Setup This option lets you change the Sides Duplex Orientation and Binding Sides Duplex Use this to specify if the original document is simplex printed on one page or duplex printed on both sides This also identifies what needs to be scanned for inclusion in the e mail Orientation Use this...

Page 142: ...e an equal area around all four sides of the paper or pick a particular edge Edge Erase will erase whatever is within the area selected leaving nothing on that portion of the scanned image Transmission Log Use this to print the transmission log or transmission error log Scanning to a computer or flash drive 142 ...

Page 143: ...Flash Drive Print Settings Security Network Ports Help Manage Shortcuts Edit Security Setups Miscellaneous Security Settings Confidential Print Disk Wiping Security Audit Log Set Date and Time Active NIC Network x 1 Standard USB Parallel x Serial x SMTP Setup Print All Guides Copy Guide E mail Guide Fax Guide FTP Guide Print Defects Guide Information Guide Fax Shortcuts E mail Shortcuts FTP Shortc...

Page 144: ...OK Replace Shows the status of the pick roller Paper menu Default Source menu Menu item Description Default Source Tray x MP Feeder Envelope Feeder Manual Paper Manual Envelope Sets a default paper source for all print jobs Notes From the Paper menu Configure MP feeder must be set to Cassette for MP feeder to appear as a menu setting Tray 1 standard tray is the factory default setting Envelope Fee...

Page 145: ... the trays are automatically linked When one tray is empty the print job uses the linked tray Tray x Type Plain Paper Card Stock Transparency Recycled Glossy Heavy Glossy Labels Vinyl Labels Bond Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough Cotton Paper Custom Type x Specifies the type of paper loaded in each tray Notes Plain Paper is the factory default setting for Tray 1 Cus...

Page 146: ...P Feeder must be set to Cassette for MP Feeder Size to appear as a menu MP Feeder Type Custom Type x Plain Paper Card Stock Transparency Recycled Glossy Heavy Glossy Labels Vinyl Labels Bond Envelope Rough Envelope Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough Cotton Paper Specifies the type of paper loaded in the multipurpose feeder Notes Custom Type x is the factory default s...

Page 147: ...envelope feeder is installed Manual Paper Size Letter Legal Executive Oficio México Folio Statement Universal A4 A5 A6 JIS B5 Specifies the size of the paper being manually loaded Note Letter is the US factory default setting A4 is the international factory default setting Manual Paper Type Plain Paper Card Stock Transparency Recycled Glossy Heavy Glossy Labels Vinyl Labels Bond Letterhead Preprin...

Page 148: ...d Stock Transparency Recycled Labels Vinyl Labels Bond Envelope Rough Envelope Letterhead Preprinted Colored Light Heavy Rough Cotton Difficult Media Letter Difficult Media A5 Difficult Media Legal Difficult Media A4 Difficult Media Tabloid Difficult Media A3 Custom Scan Size x Specifies the type of paper being loaded in the ADF Notes The Difficult Media Letter Difficult Media Legal and Difficult ...

Page 149: ...cantly reduces the wrinkling of some envelopes Menu item Description Envelope Enhance Off 1 Least 2 3 4 5 6 Most Enables or disables the envelope conditioner Notes The factory default setting is 5 If noise reduction is more important than wrinkle reduction then decrease the setting Substitute Size menu Menu item Description Substitute Size Off Statement A5 Letter A4 All Listed Substitutes a specif...

Page 150: ...e Normal Rough Smooth Specifies the relative texture of the labels loaded in a specific tray Note Normal is the factory default setting Vinyl Labels Texture Normal Rough Smooth Specifies the relative texture of the vinyl labels loaded in a specific tray Note Normal is the factory default setting Bond Texture Rough Smooth Normal Specifies the relative texture of the paper loaded in a specific tray ...

Page 151: ...paper loaded in a specific tray Note Rough is the factory default setting Custom x Texture Normal Rough Smooth Specifies the relative texture of the custom paper loaded in a specific tray Note Normal is the factory default setting Paper Weight menu Menu item Description Plain Weight Normal Heavy Light Specifies the relative weight of the plain paper loaded Note Normal is the factory default settin...

Page 152: ...te Heavy is the factory default setting Letterhead Weight Normal Heavy Light Specifies the relative weight of the letterhead loaded Note Normal is the factory default setting Preprinted Weight Normal Heavy Light Specifies the relative weight of the preprinted paper loaded Note Normal is the factory default setting Colored Weight Normal Heavy Light Specifies the relative weight of the colored paper...

Page 153: ...nes whether 2 sided printing occurs for all jobs that specify Bond as the paper type Note Off is the factory default setting Letterhead Loading Duplex Off Determines whether 2 sided printing occurs for all jobs that specify Letterhead as the paper type Note Off is the factory default setting Preprinted Loading Duplex Off Determines whether 2 sided printing occurs for all jobs that specify Preprint...

Page 154: ...Cotton Labels Vinyl Labels Envelope Associates a paper or specialty media type with a factory default Custom Type x name or a user defined Custom Name created from the Embedded Web Server or from MarkVisionTM Professional Notes Paper is the factory default setting The custom media type must be supported by the selected tray or multipurpose feeder in order to print from that source Recycled Paper C...

Page 155: ...t Media Letter the US factory default setting is 11 inches for Width 8 5 inches for Height and Rough Cotton for Media Type For Difficult Media Legal the US factory default setting is 8 5 inches for Width 14 inches for Height and Rough Cotton for Media Type For Difficult Media Tabloid the US factory default setting is 11 inches for Width 17 inches for Height and Rough Cotton for Media Type For Diff...

Page 156: ...es can be increased in 0 01 inch increments 216 mm is the international factory default setting Millimeters can be increased in 1 mm increments Portrait Height 3 14 17 inches 76 360 mm Sets the portrait height Notes If the height exceeds the maximum the printer uses the maximum height allowed 14 inches is the US factory default setting Inches can be increased in 0 01 inch increments 356 mm is the ...

Page 157: ...it bin when a designated bin is full Notes Standard Bin is the factory default setting If multiple exit bins are assigned the same name then the name only appears once in the exit bin list x can be any number between 1 and 10 if the appropriate optional exit bins are installed Assign Type Bin Plain Paper Bin Card Stock Bin Transparency Bin Recycled Bin Labels Bin Vinyl Labels Bin Bond Bin Envelope...

Page 158: ...ork option installed This menu appears only in network scanners or scanners connected to print servers Shortcut List Prints a report containing information about configured shortcuts Fax Job Log Prints a report containing information about the last 200 completed faxes Note This menu appears only when Enable Job Log is set to On in the Fax Settings menu Fax Call Log Prints a report containing infor...

Page 159: ...in this menu all inactive ports are omitted Menu item Description PCL SmartSwitch On Off Sets the scanner to automatically switch to PCL emulation when a print job requires it regardless of the default printer language Notes On is the factory default setting When Off is used the scanner does not examine incoming data The scanner uses PostScript emulation if PS SmartSwitch is set to On It uses the ...

Page 160: ...ffer disable or reduce the size of the parallel serial and USB buffers Changing this setting from the scanner control panel and then exiting the menus causes the scanner to restart The menu selection is then updated Job Buffering Off On Auto Temporarily stores print jobs on the scanner hard disk before printing This menu only appears if a formatted disk is installed Notes Off is the factory defaul...

Page 161: ...workSetup ReportsorNetwork Reports Menu item Description Print Setup Page Prints a report containing information about the network printer settings such as the TCP IP address Network Card menu This menu is available from the Network Ports menu Network Ports Standard Network or Network x Standard Network Setup or Network x Setup Network Card Menu item Description View Card Status Connected Disconne...

Page 162: ...ault setting Set Hostname Lets you set the current TCP IP host name Note This can be changed only from the Embedded Web Server IP Address Lets you view or change the current TCP IP address Note Manually setting the IP address sets the Enable DHCP and Enable Auto IP settings to Off It also sets Enable BOOTP and Enable RARP to Off on systems that support BOOTP and RARP Netmask Lets you view or chang...

Page 163: ...ress Backup DNS Server Address Lets you view or change the backup DNS server addresses Backup DNS Server Address 2 Backup DNS Server Address 3 Enable HTTPS Yes No Lets you view or change the current HTTPS setting Note Yes is the factory default setting IPv6 menu This menu is available from the Network Ports menu Network Ports Standard Network or Network x Standard Network Setup or Network x Setup ...

Page 164: ...ype Ad hoc Infrastructure Specifies the network mode Notes Ad hoc is the factory default setting This configures wireless connection directly between the printer and a computer Infrastructure lets the printer access a network using an access point Compatibility 802 11b g n 802 11b g Specifies the wireless standard for the wireless network Note The 802 11b g n is the factory default setting Choose ...

Page 165: ...scanner does not examine incoming data The scanner uses PostScript emulation if the PS SmartSwitch is set to On It uses the default printer language specified in the Setup menu if the PS SmartSwitch is set to Off PS SmartSwitch On Off Sets the scanner to automatically switch to PS emulation when a print job received through a USB port requires it regardless of the default language Notes On is the ...

Page 166: ...ers jobs on the scanner hard disk Auto buffers print jobs only if the scanner is busy processing data from another input port Changing this setting from the scanner control panel and then exiting the menus causes the scanner to restart The menu selection is then updated Mac Binary PS Auto On Off Sets the scanner to process Macintosh binary PostScript print jobs Notes Auto is the factory default se...

Page 167: ...he scanner to perform the special processing required for bidirectional communication following the conventions defined by the NPA protocol Notes Auto is the factory default setting Changing this setting from the scanner control panel and then exiting the menus causes the scanner to restart The menu selection is then updated Parallel Buffer Auto 3KB to maximum size allowed Disabled Sets the size o...

Page 168: ...minesifthe scanner honorshardwareinitializationrequestsfromthecomputer Notes Off is the factory default setting The computer requests initialization by activating the Init signal from the parallel port Many personal computers activate the Init signal each time the computer is turned on Parallel Mode 2 On Off Determines if the parallel port data is sampled on the leading or trailing edge of a strob...

Page 169: ...received through a serial port requires it regardless of the default printer language Notes On is the factory default setting When set to Off the scanner does not examine incoming data The scanner uses PCL emulation if PCL SmartSwitch is set to On It uses the default printer language specified in the Setup menu if PCL SmartSwitch is set to Off NPA Mode Auto On Off Sets the scanner to perform the s...

Page 170: ...on the scanner hard disk before printing Notes Off is the factory default setting The scanner does not buffer print jobs on the scanner hard disk On buffers print jobs on the scanner hard disk Auto buffers print jobs only if the scanner is busy processing data from another input port Changing this setting from the scanner control panel and then exiting the menus causes the scanner to restart The m...

Page 171: ... the scanner uses the DSR Signal Notes Off is the factory default setting DSR is a handshaking signal used by most serial cables The serial port uses DSR to distinguish data sent by the computer from data created by electrical noise in the serial cable The electrical noise can cause stray characters to print Set this to On to prevent stray characters from printing SMTP Setup menu Menu item Descrip...

Page 172: ...re credentials to send an e mail Notes None is the factory default setting for Device and User Initiated E mail Device Userid and Device Password are used to log in to the SMTP server when Use Device SMTP Credentials is selected User Initiated E mail None Use Device SMTP Credentials Use Session User ID Password Use Session E mail address Password Prompt User Device Userid Device Password Kerberos ...

Page 173: ...rity Reset Jumper Access controls No Security No Effect Reset factory security defaults Changes the value of the security settings Notes Access controls No Security retains all the security information that the user has defined No Security is the factory default setting No Effect means the reset has no effect on the device s security configuration Reset factory security defaults deletes all securi...

Page 174: ...default setting If the scanner is turned off then all repeat print jobs held in the scanner are deleted Verify Job Expiration Off 1 hour 4 hours 24 hours 1 week Limits the amount of time a verify print job is saved before it is deleted Notes Off is the factory default setting If the scanner is turned off then all verify print jobs held in the scanner are deleted Reserve Job Expiration Off 1 hour 4...

Page 175: ...n used to hold data from a print job that has been processed printed This type of wipe does not erase any information related to an unprocessed print job Notes Do not start now is the factory default setting If the Disk Wiping access control is activated then a user must successfully authenticate and have the required authorization in order to initiate the disk wipe This menu does not appear when ...

Page 176: ...ingle pass is the factory default setting This menu will not appear if Wiping Mode is set to Off or Auto Highly confidential information should be wiped using only the Multiple pass method Scheduled wipes are initiated without displaying a user warning or confirmation message Security Audit Log menu Menu item Description Export Log Enables an authorized user to export the audit log Notes To export...

Page 177: ...ote Syslog Facility determines the value used to send logs to the remote syslog server 4 is the factory default setting Remote Syslog Port identifies the port where the device transmits logged events to a remote server Remote Syslog Method identifies the protocol used by the device to transmit logged events to a remote server Log full behavior determines whether the device automatically overwrites...

Page 178: ...ving Time associated with the Time Zone setting Custom Time Zone Setup UTC Offset DST Start Week DST Start Day DST Start Month DST Start Time DST End Week DST End Day DST End Month DST End Time DST Offset Enables the user to setup the time zone Enable NTP On Off Enables Network Time Protocol which synchronizes the clocks of devices on a network Note On is the factory default setting NTP Server NTP...

Page 179: ...ult setting Off resets the scanner to its factory default settings Energy minimizes the power used by the scanner Performance may be affected but print quality is not Energy Paper minimizes the use of power and of paper and specialty media Paper minimizes the amount of paper and specialty media needed for a print job Performance may be affected but print quality is not ADF Loaded Beep Enabled Disa...

Page 180: ...nting Run Initial setup Yes No Instructs the scanner to run the setup wizard Notes Yes is the factory default setting After completing the setup wizard by selecting Done at the Country select screen the default becomes No Keyboard Keyboard Type English Francais Francais Canadien Deutsch Italiano Espanol Greek Dansk Norsk Nederlands Svenska Suomi Portuguese Russian Polski Swiss German Swiss French ...

Page 181: ...ht corners of the home screen For the Left side and Right side options select from the following options None IP Address Hostname Contact Name Location Date Time mDNS DDNS Service Name Zero Configuration Name Custom Text x Model Name Notes IP Address is the factory default setting for Left side Date Time is the factory default setting for Right side Displayed Information continued Black Toner Lets...

Page 182: ...Home screen customization Change Language Copy Copy shortcuts Fax Fax Shortcuts E mail E mail Shortcuts FTP FTP Shortcuts Search Held Jobs Held Jobs USB Drive Profiles and Solutions Bookmarks Jobs by user Forms and Favorites Lets you change the icons and buttons that appear on the home screen Available selections for each icon or button are Do not display Display Date Format MM DD YYYY DD MM YYYY ...

Page 183: ... default setting When Yes is selected bookmarks appear in the Held Jobs area Allow Background Removal On Off Specifies whether image background is removed in copy fax e mail FTP or scan to USB jobs Note On is the factory default setting The background of the image will be removed Allow Custom Job Scans On Off Lets you scan multiple jobs to one file Note On is the factory default setting If On is s...

Page 184: ...s into a reduced power state Notes 30 min is the factory default setting Disabled appears only when Energy Conserve is set to Off Lower settings conserve more energy but may require longer warm up times Select a high setting if the printer is in constant use Under most circumstances this keeps the printer ready to print with minimum warm up time Timeouts Screen Timeout 15 300 sec Sets the amount o...

Page 185: ...efault setting Print Recovery Jam Recovery Auto On Off Specifies whether the printer reprints jammed pages Notes Auto is the factory default setting The printer reprints jammed pages unless the memory required to hold the pages is needed for other printer tasks On sets the printer to always reprint jammed pages Off sets the printer to never reprint jammed pages Print Recovery Page Protect Off On L...

Page 186: ...k White Laser is the factory default setting Sides Duplex 1 sided to 1 sided 1 sided to 2 sided 2 sided to 1 sided 2 sided to 2 sided Specifieswhetheranoriginaldocumentisduplex two sided orsimplex one sided and then specifies whether the copy should be duplex or simplex Notes 1 sided to 1 sided The original page has printing on one side and the copy will also have printing on one side 1 sided to 2...

Page 187: ...ed Note Off is the factory default setting Collate On 1 2 1 2 1 2 Off 1 1 1 2 2 2 Keeps the pages of a print job stacked in sequence when printing multiple copies Note On is the factory default setting Staple Off On Note This menu appears only when a finisher is installed Sends print jobs to the staple finisher Notes Off is the factory default setting The number of sheets that could be stapled var...

Page 188: ...d Difficult Media Tabloid will appear only when the scanner is set to US Difficult Media A5 Difficult Media A4 and Difficult Media A3 will appear only when the scanner is set to Metric Copy To Source Tray x Auto Size Match Manual Feeder Specifies the paper source for copy jobs Note Tray 1 is the factory default setting Transparency Separators On Off Places a sheet of paper between transparencies N...

Page 189: ...ation and its location on the page For the location select from the following options Top left Top middle Top right Bottom left Bottom middle Bottom right Notes Off is the factory default setting for the location All pages is the factory default setting for Print on Overlay Off Confidential Copy Draft Urgent Custom Specifies the overlay text printed on each page of the copy job Note Off is the fac...

Page 190: ...lt setting Shadow Detail 4 to 4 Adjusts the amount of shadow detail visible on a copy job Note 0 is the factory default setting ADF Skew Fix Off On Corrects slight skew on the scanned image Notes Off is the factory default setting The maximum amount of skew correction that can be applied to the width of a letter or A4 size paper is 5 When activated this function can be applied to any supported sca...

Page 191: ...pecifies that most of the memory is set to send fax jobs All send specifies that all the memory is set to send fax jobs All receive specifies that all the memory is set to receive fax jobs Mostly receive specifies that most of the memory is set to receive fax jobs Cancel Faxes Allow Don t Allow Specifies whether the printer cancels fax jobs Caller ID On Off Alternate Note This menu appears only wh...

Page 192: ...x Configures the fax cover page Note Off by default is the factory default setting for all Fax Cover Page options Fax Send Settings Menu item Description Resolution Standard Fine 200 dpi Super Fine 300 dpi Ultra Fine 600 dpi Specifies quality in dots per inch dpi A higher resolution gives greater print quality but increases the fax transmission time for outgoing faxes Note Standard is the factory ...

Page 193: ... Media A4 and Difficult Media A3 will appear only when the scanner is set to US Sides Duplex Off Long edge Short edge Specifies how text and graphics are oriented on a page Notes Off is the factory default setting Long edge assumes binding along the long edge of the page left edge for portrait and top edge for landscape Short edge assumes binding along the short edge of the page top edge for portr...

Page 194: ...times the printer tries to send the fax to a specified number Note 5 is the factory default setting Redial Frequency 1 200 Specifies the number of minutes between redials Note 3 minutes is the factory default setting Behind a PABX No Yes Enables switchboard blind dialing without a dial tone Enable ECM Yes No Enables Error Correction Mode for fax jobs Enable Fax Scans On Off Lets you fax scanned fi...

Page 195: ...ed Threshold 0 255 Default Green Threshold 0 255 Default Blue Threshold 0 255 Specifies which color to drop during faxing and how much to increase or decrease the dropout Notes None is the factory default setting for Color Dropout 128 is the factory default setting for each color threshold Contrast Best for content 0 5 Specifies the contrast of the output Note Best for content is the factory defau...

Page 196: ... the factory default setting Auto Convert Color Faxes to Mono Faxes On Off Converts all outgoing faxes to black and white Note On is the factory default setting Fax Receive Settings Menu item Description Enable Fax Receive On Off Allows the printer to receive fax jobs Note On is the factory default setting Fax Job Waiting None Toner Toner and Supplies Note This menu appears only when a supported s...

Page 197: ...Fax Footer Off On Prints the transmission information at the bottom of each page of a received fax Note Off is the factory default setting Max Speed 33600 2400 4800 9600 14400 33600 Specifies the maximum speed for received faxes in baud Fax Forwarding Print Print and Forward Forward Enables forwarding of received faxes to another recipient Forward to Fax E mail FTP LDSS eSF Specifies the type of r...

Page 198: ...Enables the scanner to send and receive fax in color Note On is the factory default setting Fax Log Settings Menu item Description Transmission Log Print log Do not print log Print only for error Enables printing of a transmission log after each fax job Receive Error Log Print Never Print on Error Enables printing of a receive error log following a receive error Auto Print Logs On Off Enables auto...

Page 199: ...l the fax connection is made Always On turns the speaker on Always Off turns the speaker off Speaker Volume High Low Controls the volume setting Note High is the factory default setting Ringer Volume On Off Controls the fax speaker ringer volume Note On is the factory default setting Answer On Menu item Description All Rings Single Ring Only Double Ring Only Triple Ring Only Single or Double Rings...

Page 200: ...ginal document Note Text Photo is the factory default setting Content Source Black White Laser Color Laser Inkjet Photo Film Magazine Newspaper Press Other Specifies how the original document was produced Note Color Laser is the factory default setting Fax Resolution Standard Fine 200 dpi Super Fine 300 dpi Ultra Fine 600 dpi Specifies the resolution level for scanning to fax Note Standard is the ...

Page 201: ...fficult Media Legal and Difficult Media Tabloid will appear only when the scanner is set to US Difficult Media A5 Difficult Media A4 and Difficult Media A3 will appear only when the scanner is set to Metric Use Multi Page TIFF On Off Provides an option between saving scan jobs into single page TIFF files or multiple page TIFF files For a multiple page scan to fax job either one TIFF file is create...

Page 202: ...ed maximum size are not sent E mail Server Setup Size Error Message Sends a message when an e mail is larger than the configured size limit E mail Server Setup Limit destinations Specifies that the e mail address contains the domain name such as a company domain name Notes E mails can be sent only to the specified domain The limit is one domain E mail Server Setup Web Link Setup Server Login Passw...

Page 203: ...iginal document was produced Note Black White Laser is the factory default setting Color On Off Specifies whether the device scans and e mails content in color or in black and white Note On is the factory default setting Resolution 150 dpi 200 dpi 300 dpi 400 dpi 600 dpi 75 dpi Specifies the resolution of the scan in dots per inch Note 150 dpi is the factory default setting Darkness 1 9 Lightens o...

Page 204: ...Media A5 Difficult Media A4 and Difficult Media A3 will appear only when the scanner is set to Metric Sides Duplex Off Long edge Short edge Specifies how the text and graphics are oriented on the page Notes Off is the factory default setting Long edge assumes binding along the long edge of the page left edge for portrait and top edge for landscape Short edge assumes binding along the short edge of...

Page 205: ...s the factory default setting This menu setting applies to all scan functions Transmission Log Print log Do not print log Print only for error Specifies whether the transmission log prints Note Print log is the factory default setting Log Paper Source Tray x Manual Feeder Specifies the paper source for printing e mail logs Note Tray 1 is the factory default setting Log Output Bin Standard Bin Bin ...

Page 206: ...crease the dropout Notes None is the factory default setting for Color Dropout 128 is the factory default setting for each color threshold Contrast Best for content 0 5 Specifies the contrast of the output Note Best for content is the factory default setting Mirror Image Off On Creates a mirror image of the original document Note Off is the factory default setting Negative Image Off On Creates a n...

Page 207: ...ies the format of the file for FTP sending Note PDF pdf is the factory default setting PDF Version 1 2 1 6 A 1a Sets the version level of the PDF file for FTP sending Note 1 5 is the factory default setting Content Type Text Photo Photo Text Graphics Specifies the content of the original document Note Text Photo is the factory default setting Content Source Black White Laser Color Laser Inkjet Pho...

Page 208: ...o Universal Auto Size Sense Mixed Sizes A3 A4 A5 A6 JIS B4 JIS B5 Difficult Media Letter Difficult Media A5 Difficult Media Legal Difficult Media A4 Difficult Media Tabloid Difficult Media A3 Custom Scan Size x Book Original Business Card 3 x 5 in 4 x 6 in Specifies the paper size of the original document Notes Letter is the US factory default setting A4 is the international factory default settin...

Page 209: ...oto image in relation to file size and the quality of the image Note 75 is the factory default setting Photo Default 5 90 Sets the quality of a photo image in relation to file size and the quality of the image Note 50 is the factory default setting Use Multi Page TIFF On Off Provides a choice between saving scan jobs into single page TIFF files or multiple page TIFF files For a multiple page scan ...

Page 210: ...actory default setting Allow Save as Shortcut On Off Enables shortcut creation for FTP addresses Note On is the factory default setting Background Removal 4 to 4 Adjusts the amount of background visible on a copy job Note 0 is the factory default setting Color Balance Cyan Red Magenta Green Yellow Blue Enables an equal balance of colors in the output Color Dropout Color Dropout None Red Green Blue...

Page 211: ...Sharpness 1 5 Adjusts the amount of sharpness of a scanned image Note 3 is the factory default setting Temperature 4 to 4 Enables the user to specify warm or cool outputs Cool values generate a bluer output than the default while warm values generate a redder output than the default Flash Drive menu Flash Drive menu Scan Settings Menu item Description Format PDF pdf Secure PDF TIFF tif JPEG jpg XP...

Page 212: ...its content in color or in black and white Note On is the factory default setting Resolution 150 dpi 200 dpi 300 dpi 400 dpi 600 dpi 75 dpi Specifies the resolution of the scan job in dots per inch dpi Note 150 dpi is the factory default setting Darkness 1 9 Lightens or darkens the output Note 5 is the factory default setting Orientation Portrait Landscape Specifies the orientation of the scanned ...

Page 213: ...actory default setting Difficult Media Letter Difficult Media Legal and Difficult Media Tabloid will appear only when the scanner is set to US Difficult Media A5 Difficult Media A4 and Difficult Media A3 will appear only when the scanner is set to Metric Sides Duplex Off Long edge Short edge Specifies how the text and graphics are oriented on a page Notes Off is the factory default setting Long ed...

Page 214: ...t setting This menu setting applies to all scan functions Scan Bit Depth 8 bit 1 bit Enables the Text Photo mode to have smaller file sizes by using 1 bit images when Color is set to Off Note 8 bit is the factory default setting File Name Lets you enter a base file name Note A maximum of 53 characters is allowed Custom Job Scanning Off On Lets you scan a document containing mixed paper sizes in a ...

Page 215: ...ult setting Negative Image Off On Creates a negative image of the original document Note Off is the factory default setting Shadow Detail 4 to 4 Adjusts the amount of shadow detail visible on a scanned image Note 0 is the factory default setting ADF Skew Fix Off On Corrects slight skew in the scanned image Note Off is the factory default setting Scan edge to edge Off On Specifies whether the origi...

Page 216: ...led Note Off is the factory default setting Duplex Binding Long Edge Short Edge Defines the way duplexed pages are bound and printed Notes Long edge assumes binding along the long edge of the page left edge for portrait and top edge for landscape Short edge assumes binding along the short edge of the page top edge for portrait and left edge for landscape Paper Saver Orientation Auto Landscape Port...

Page 217: ...print jobs Between Pages inserts a blank sheet between each page of the print job This setting is useful when printing on transparencies or when inserting blank pages in a document for notes Separator Sheet Source Tray x Manual Feeder Envelope Feeder Specifies the paper source for separator sheets Note Tray 1 is the factory default setting Blank Pages Do Not Print Print Specifies whether blank pag...

Page 218: ...ps the image at the Normal setting boundary This setting affects only pages printed using a PCL 5e interpreter and has no effect on pages printed using the PCL XL or PostScript interpreter Download Target RAM Flash Disk Sets the storage location for downloads Notes RAM is the factory default setting Storing downloads in RAM is temporary Storing downloads in flash memory or on a printer hard disk p...

Page 219: ...ialog and pop up menus Duplex Binding Long Edge Short Edge Defines the way duplexed pages are bound and printed Notes Long Edge is the factory default setting Long edge assumes binding along the long edge of the page left edge for portrait and top edge for landscape Short edge assumes binding along the short edge of the page top edge for portrait and left edge for landscape Copies 1 999 Specifies ...

Page 220: ...ultipurpose Feeder to appear as a menu setting Paper Saver Off 2 Up 3 Up 4 Up 6 Up 9 Up 12 Up 16 Up Specifies that multiple page images be printed on one side of a paper Notes Off is the factory default setting The number selected is the number of page images that will print per side Paper Saver Ordering Horizontal Reverse Horizontal Reverse Vertical Vertical Specifies the positioning of multiple ...

Page 221: ...ntally Vertically Both directions Isolated Adjusts pixels to print a sharper image Note Off is the factory default setting Toner Darkness 1 10 Lightens or darkens the print Notes 8 is the factory default setting Selecting a smaller number can help conserve toner Enhance Fine Lines Off On Enables a print mode preferable for files such as architectural drawings maps electrical circuit diagrams and f...

Page 222: ...nner creates a log of the print jobs it receives Note Off is the factory default setting Job Accounting Utilities Lets you print and delete log files or export them to a flash drive Note This menu appears only when Job Accounting Log is set to On Accounting Log Frequency Monthly Weekly Determines how often a log file is created Note Monthly is the factory default setting Log Action at End of Frequ...

Page 223: ...mines how the scanner responds when disk usage reaches the maximum limit 100MB Note None is the factory default setting URL to Post Logs Determines where the scanner posts job accounting logs E mail Address to Send Logs Specifies the e mail address to which the device sends job accounting logs Log File Prefix Note The current host name defined in the TCP IP menu is used as the default log file pre...

Page 224: ...after the deletion process is completed Do Not Delete sets the scanner control panel to return to the main Utilities menu Activate Hex Trace Assists in isolating the source of a print job problem Notes When activated all data sent to the scanner is printed in hexadecimal and character representation and control codes are not executed To exit or deactivate Hex Trace turn the scanner off or reset th...

Page 225: ...ite write or password protected Job Buffer Size must not be set to 100 PCL Emul menu Menu item Description Font Source Resident Disk Download Flash All Specifies the set of fonts used by the Font Name menu item Notes Resident is the factory default setting Resident shows the factory default set of fonts downloaded in RAM Flash and Disk settings show all fonts resident in that option The Flash opti...

Page 226: ... space characters per inch cpi Pitch can be increased or decreased in 0 01 cpi increments For nonscalable monospaced fonts the pitch appears on the display but cannot be changed PCL Emulation Settings Orientation Portrait Landscape Specifies the orientation of text and graphics on the page Notes Portrait is the factory default setting Portrait prints text and graphics parallel to the short edge of...

Page 227: ...sign Manual Paper Off None 0 199 Assign Manual Env Off None 0 199 Configures the printer to work with printer software or programs that use different source assignments for trays drawers and feeders Notes Off is the factory default setting None is not an available selection It is only displayed when it is selected by the PCL 5 interpreter It also ignores the Select Paper Feed command 0 199 allows ...

Page 228: ...rs Zapf Chancery NewSansMTCS NewSansMTCT New SansMTJA NewSansMTKO Sets the default font for HTML documents Note The Times font is used in HTML documents that do not specify a font Menu item Description Font Size 1 255 pt Sets the default font size for HTML documents Notes 12 pt is the factory default setting Font size can be increased in 1 point increments Scale 1 400 Scales the default font for H...

Page 229: ...does not apply to GIF or JPEG images Scaling Best Fit Anchor Center Fit Height Width Fit Height Fit Width Anchor Top Left Scales the image to fit the selected paper size Notes Best Fit is the factory default setting When Auto Fit is set to On Scaling is automatically set to Best Fit Orientation Portrait Landscape Rev Portrait Rev Landscape Sets the image orientation Note Portrait is the factory de...

Page 230: ...t sending e mails using addresses shortcut numbers or the address book and about changing settings FTP Guide Provides information about scanning documents directly to an FTP server using an FTP address shortcut numbers or the address book and about changing settings Print Defects Guide Provides help in resolving repeating defects in copies or prints Information Guide Provides help in locating addi...

Page 231: ...tergents as they may damage the finish of the scanner 4 Wipe only the exterior of the scanner including the exit tray Warning Potential Damage Using a damp cloth to clean the interior may cause damage to your scanner 5 Make sure the paper support and exit tray are dry before using the scanner Cleaning the scanner glass Clean the scanner glass if you encounter print quality problems such as streaks...

Page 232: ...aning kit for the scanner glass could also be used for this task 2 Open the ADF cover 3 Wipe the upper and lower ADF glass until they are clean and dry 4 Close the ADF cover Cleaning the ADF parts Clean the ADF parts periodically to ensure the ADF feeds paper properly Residue on the ADF parts may cause scan quality issues and false paper jam messages Maintaining the scanner 232 ...

Page 233: ...s container under the exit tray 2 Unpack and unfold the cleaning cloth 2 1 3 3 Open the ADF cover 4 Using the cleaning cloth wipe the rollers in the upper portion of the ADF until all residue is removed 2 1 1 Two rollers that do not rotate freely 2 Six rollers that rotate freely Maintaining the scanner 233 ...

Page 234: ...ers that do not rotate freely push each roller inward rotate it then wipe it with the cleaning cloth 1 2 b To clean the rollers that rotate freely wipe the rollers until all residue is removed Maintaining the scanner 234 ...

Page 235: ...idue is removed 1 2 1 Six rollers that do not rotate freely 2 Six rollers that rotate freely a To clean the rollers that do not rotate freely manually rotate the last roller toward the ADF entrance This will reposition the other rollers that do not rotate freely Maintaining the scanner 235 ...

Page 236: ...d from the wall outlet and disconnect all cables from the scanner before proceeding 2 Remove the cleaning kit from the compartment under the exit tray 3 Unpack the cleaning kit 4 Wipe the touch screen with the wet cloth first and then with the dry cloth Warning Potential Damage Do not use liquids household cleaners or detergents as they may damage the touch screen Storing supplies Choose a cool cl...

Page 237: ...orks Ports menu Print a network setup page or menu settings page and locate the information in the TCP IP section 2 Click Device Status The Device Status page appears displaying a summary of supply levels Ordering supplies To order parts and supplies in the U S contact Lexmark at 1 800 539 6275 for information about Lexmark authorized supplies dealers in your area In other countries or regions vis...

Page 238: ...e Regular cartridge For the US and Canada Print cartridge T650A11A T650A21A High yield print cartridge T650H11A T650H21A Extra high yield print cartridge T654X11A T654X21A High yield print cartridge for Label applications T650H04A Not applicable Extra high yield print cartridge for Label applications T654X04A Not applicable For Europe the Middle East and Africa Print cartridge T650A11E T650A21E Hi...

Page 239: ...ilable for the T654 models Ordering a maintenance kit When 80 Routine maintenance appears order a maintenance kit The maintenance kit contains all the items necessary to replace the pick rollers the charge roll the transfer roller and the fuser Notes Using certain types of paper may require more frequent replacement of the maintenance kit The charge roll fuser pick rollers and transfer roller can ...

Page 240: ...display order a fuser wiper Part name Part number Fuser wiper 40X4417 Ordering pick rollers When the paper fails to properly feed from the tray order new pick rollers Part name Part number Pick rollers 40X4308 Ordering staple cartridges Part name Part number Staple cartridges 3 pack 25A0013 For more information see the illustrations inside the stapler door Ordering a transfer roll assembly When to...

Page 241: ...lies Replacing the separator pad 1 Turn the printer off and then open the ADF cover 2 Remove the separator pad 1 2 3 Unpack the new separator pad and then install it in the scanner 1 2 2 1 Maintaining the scanner 241 ...

Page 242: ...em device settings network information scanner and bookmark settings and embedded solutions Hard disk memory Some devices have a hard disk drive installed The scanner hard disk is designed for device specific functionality and cannot be used for long term storage for data that is not print related The hard disk does not provide the capability for users to extract information create folders create ...

Page 243: ...emory The volatile memory RAM installed in your scanner requires a power source to retain information To erase the buffered data simply power down the device Erasing non volatile memory Individual settings device and network settings security settings and embedded solutions Erase information and settings by selecting Wipe All Settings in the Configuration menu Fax data Erase fax settings and data ...

Page 244: ...th disk wiping A status bar will indicate the progress of the disk wiping task Note Disk wiping can take from several minutes to more than an hour during which the scanner will be unavailable for other user tasks 5 Touch Back Exit Config Menu The scanner will power on reset and then return to normal operating mode Moving the scanner Before moving the scanner CAUTION POTENTIAL INJURY Before moving ...

Page 245: ...evere jarring movements Make sure the scan bar is in the home position 1 From the home screen navigate to Lock Scanner Head 2 Turn off the scanner and printer 3 Lock the scan bar Shipping the scanner When shipping the scanner use the original packaging or call the place of purchase for a relocation kit Maintaining the scanner 245 ...

Page 246: ...el of toner in the toner or print cartridge Percentage of life remaining in the maintenance kit Capacity measurement of certain scanner parts Checking the virtual display 1 Access the Embedded Web Server associated with your scanner Type the scanner IP address or host name in the address field of your Web browser If you do not know the IP address of host name of the scanner then you can View the i...

Page 247: ... the IP address or host name of the scanner then you can View the information on the scanner control panel home screen or in the TCP IP section under the Networks Ports menu Print a network setup page or menu settings page and locate the information in the TCP IP section 2 Click Reports and then click the type of report you want to view Restoring factory default settings If you want to retain a li...

Page 248: ...e the stack height does not exceed the indicated maximum height Make sure the guides in the tray or the multipurpose feeder are properly positioned and are not pressing too tightly against the paper or envelopes Push the tray in firmly after loading paper Paper recommendations Use only recommended paper or specialty media Do not load wrinkled creased damp bent or curled paper Flex and straighten p...

Page 249: ...rom the multipurpose feeder 8 260 Lift the envelope weight and then remove the jammed envelope 9 281 Remove jammed paper from the stapler exit bin 10 283 Open staple door remove the staple cartridge and then remove the jammed staple 11 291 Close the scanner glass cover 12 290 Close the ADF cover 2yy xx Open the ADF cover and then remove the jammed paper 200 201 paper jams CAUTION HOT SURFACE The i...

Page 250: ...ide and then gently pull it out Notes The jammed paper may be covered with unfused toner which can stain garments and skin Make sure all paper fragments are removed If the paper is not easy to remove then open the rear door and remove the paper from there 6 Align and reinstall the print cartridge 7 Close the front cover 8 Close the multipurpose feeder door 9 From the scanner control panel touch Co...

Page 251: ...ly pull it out Note Make sure all paper fragments are removed 3 Close the top rear door 4 From the scanner control panel touch Continue jam cleared Paper jam in the standard exit bin Firmly grasp the jammed paper on each side and then gently pull it out Note Make sure all paper fragments are removed Clearing jams 251 ...

Page 252: ...230 paper jam Paper jam in the duplex unit 1 Remove the standard tray from the printer 2 Pull down the bottom rear door Clearing jams 252 ...

Page 253: ...se the bottom rear door 6 Insert the standard tray 7 From the scanner control panel touch Continue jam cleared Paper jam in the standard tray 1 Remove the standard tray from the printer 2 Push down the tab 1 2 3 Firmly grasp the jammed paper on each side and then gently pull it out Note Make sure all paper fragments are removed Clearing jams 253 ...

Page 254: ...lex unit 1 Push in and hold the latch while pulling up the rear door of the optional duplex unit 1 2 2 Firmly grasp the jammed paper on each side and then gently pull it out Note Make sure all paper fragments are removed 3 Close the rear duplex door 4 From the scanner control panel touch Continue jam cleared Clearing jams 254 ...

Page 255: ...cess tray 3 Raise the recessed duplex bar 4 Firmly grasp the jammed paper on each side and then gently pull it out Note Make sure all paper fragments are removed 5 Insert the duplex jam access tray 6 Insert the standard tray 7 From the scanner control panel touch Continue jam cleared Clearing jams 255 ...

Page 256: ...sert the tray 4 From the scanner control panel touch Continue jam cleared 5 If the jam message persists for a 250 or 550 sheet tray then remove the tray from the printer 6 Firmly grasp the jammed paper on each side and then gently pull it out Note Make sure all paper fragments are removed 7 Reinsert the tray 8 From the scanner control panel touch Continue jam cleared Clearing jams 256 ...

Page 257: ...x the sheets of paper back and forth to loosen them Do not fold or crease the paper Straighten the edges on a level surface 3 Reload paper into the multipurpose feeder 4 Slide the paper guide until it lightly rests against the edge of the paper 5 From the scanner control panel touch Continue jam cleared Clearing jams 257 ...

Page 258: ... you cannot remove the envelope then the print cartridge will have to be removed a Lift and pull the print cartridge out of the printer Warning Potential Damage Do not touch the photoconductor drum on the underside of the cartridge Use the cartridge handle whenever you are holding the cartridge b Place the print cartridge aside on a flat smooth surface Warning Potential Damage Do not leave the car...

Page 259: ...ust the paper guide 8 Lower the envelope weight 9 From the scanner control panel touch Continue jam cleared 281 paper jam 1 From the stapler exit bin firmly grasp the jammed paper on each side and then gently pull it out Note Make sure all paper fragments are removed 2 From the scanner control panel touch Continue jam cleared Clearing jams 259 ...

Page 260: ...e latch to open the stapler door 2 Pull the latch of the staple cartridge holder down and then pull the holder out of the printer 3 Use the metal tab to lift the staple guard and then remove any loose staples Clearing jams 260 ...

Page 261: ...x paper jams The scanner failed to feed one or more pages through the ADF 1 Remove all original documents from the ADF Note The message clears when the pages are removed from the ADF 2 Open the ADF cover 3 Firmly grasp the jammed paper on each side and then gently pull it out Note Make sure all paper fragments are removed 4 Close the ADF cover 5 Reload original documents into the ADF straighten th...

Page 262: ...Continue Note You can use these same steps to enable fax and e mail Understanding printer messages Change paper source to custom type name Try one or more of the following Touch Use current paper source to ignore the message and print from the selected tray Load the correct paper size and type in the tray verify the paper size and type settings are specified in the scanner control panel Paper menu...

Page 263: ...ouch Cancel job to cancel the print job Check duplex connection Try one or more of the following Turn the printer off and then back on If the error occurs a second time then 1 Turn the printer off 2 Unplug the power cord from the wall outlet 3 Remove the duplex unit 4 Reattach the duplex unit 5 Connect the power cord to a properly grounded electrical outlet 6 Turn the printer back on If the error ...

Page 264: ...scanner attempted a hard disk recovery on a corrupted scanner hard disk and the hard disk cannot be repaired The hard disk must be reformatted Touch Format disk to reformat the hard disk and clear the message Note Formatting deletes all the files stored on the hard disk Disk full scan job canceled The scan job cannot continue because there is insufficient disk space Touch Continue to clear the mes...

Page 265: ... job Touch Restart job to restart the scan job with the same settings from the previous scan job Insert staple cartridge Try one or more of the following Insert a staple cartridge Touch Continue to clear the message and print without using the staple finisher Insert Tray x Insert the specified tray into the printer Install bin x Try one or more of the following Install the specified exit bin 1 Tur...

Page 266: ...ord from the wall outlet 3 Install the specified tray 4 Connect the power cord to a properly grounded electrical outlet 5 Turn the printer back on Cancel the print job Install MICR Cartridge The printer does not have a MICR cartridge installed Install a MICR cartridge to continue printing Load src with custom type name Try one or more of the following Load the specified paper in the tray or feeder...

Page 267: ... type size Try one or more of the following Load the specified paper in the tray or feeder Touch Paper loaded continue to clear the message and continue printing If the printer finds a tray that has the correct paper type and size it feeds from that tray If the printer cannot find a tray with the correct paper type and size it feeds from the default paper source Cancel the print job Load Manual Fe...

Page 268: ...more of the following Replace the specified staple cartridge in the finisher Touch Continue to clear the message and continue printing Note The print job will be stapled if the staple cartridge is replaced or inserted Touch Cancel job to cancel the print job Paper changes needed Try one or more of the following Touch Use current supplies to clear the message and continue printing Cancel the curren...

Page 269: ...et 3 Remove the specified bins 4 Reattach the bins 5 Connect the power cord to a properly grounded electrical outlet 6 Turn the printer back on Remove the specified bins 1 Turn the printer off 2 Unplug the power cord from the wall outlet 3 Remove the specified bins 4 Contact Customer Support Touch Continue to clear the message and print without using the specified bins Reattach envelope feeder Try...

Page 270: ... bins Output bins have reached their capacity Remove paper from all output bins to clear the message and continue printing Remove paper from linked bin set name Remove the paper from the specified bin The printer automatically senses paper removal and resumes printing If removing the paper does not clear the message then touch Continue Replace all originals if restarting job Try one or more of the...

Page 271: ...ter the last successful scan job Touch Scan from flatbed to continue scanning from the scanner immediately after the last successful scan job Touch Finish job without further scanning to end the last successful scan job Touch Restart job to restart the scan job with the same settings from the previous scan job Replace pick roller The scanner needs to be serviced For more information contact custom...

Page 272: ...pen Close the ADF cover Scanner locked release lock under scanner 1 Unlock the scan bar 2 Touch Continue to clear the message and continue scanning Some held jobs were not restored Touch Continue to delete the specified job Note Held jobs that are not restored stay on the hard disk and are inaccessible Unsupported disk An unsupported disk has been inserted Remove the unsupported disk and then inst...

Page 273: ...ides and make sure the paper is properly loaded in the tray For Windows users check the Print Properties settings to make sure the print job is requesting the correct paper size and type For Macintosh users check the Print dialog settings to make sure the print job is requesting the correct paper size and type Check that the paper size is correctly set For example if the MP Feeder Size is set to U...

Page 274: ...l additional scanner memory 39 Complex page some data may not have printed Try one or more of the following Touch Continue to clear the message and continue printing Cancel the current print job Install additional printer memory 42 xy Cartridge region mismatch Install a toner or print cartridge that matches the region number of the printer x indicates the value of the printer region y indicates th...

Page 275: ...is connected properly and is the correct one for the serial port Make sure the serial interface parameters protocol baud parity and data bits are set correctly on the scanner and host computer Touch Continue to clear the message Turn the scanner power off and then back on to reset the scanner 54 Standard network software error Try one or more of the following Touch Continue to continue printing Tu...

Page 276: ...isabled 56 USB port x disabled Try one or more of the following Touch Continue to clear the message The printer discards any data received through the USB port Make sure the USB Buffer menu is not set to Disabled 57 Configuration change some held jobs were not restored Something has changed in the printer to invalidate the held jobs Possible changes include The printer firmware has been updated Pa...

Page 277: ... Connect the power cord to a properly grounded outlet 5 Turn the printer back on 58 Too many trays attached 1 Turn the printer off 2 Unplug the power cord from the wall outlet 3 Remove the additional trays 4 Connect the power cord to a properly grounded outlet 5 Turn the printer back on 59 Incompatible Duplex Only options designed specifically for this printer are supported Try one or more of the ...

Page 278: ...clear the message and continue printing without using the specified tray 61 Remove defective disk Try one or more of the following Touch Continue to clear the message and continue printing Install a different scanner hard disk before performing any operations that require a hard disk 62 Disk full Try one or more of the following Touch Continue to clear the message and continue processing Note Any ...

Page 279: ... cover and load originals if restarting job Try one or more of the following Touch Cancel job to cancel the job and clear the message Touch Scan from automatic feeder to resume the scan job from the ADF immediately following the last successfully scanned page Touch Scan from flatbed to resume the scan job from the scanner glass immediately following the last successfully scanned page Touch Finish ...

Page 280: ...tact your system support person 840 02 Scanner disabled Contact system administrator if problem persists Try one or more of the following Touch Continue with scanner disabled to return to the home screen and then contact your system support person Touch Reboot and automatically enable scanner to cancel the job Note This attempts to bring the scanner back online 1565 Emulation error load emulation ...

Page 281: ...st failed Turn the scanner off wait for about 10 seconds and then turn the scanner on If Ready does not appear then turn the scanner off and contact customer support Error message about reading USB drive appears Make sure the flash drive is supported Jobs do not print These are possible solutions Try one or more of the following MAKE SURE THE PRINTER IS READY TO PRINT Make sure Ready or Power Save...

Page 282: ...held jobs do not print These are possible solutions Try one or more of the following PARTIAL JOB NO JOB OR BLANK PAGE PRINTS The print job may contain a formatting error or invalid data Delete the print job and then print it again For PDF documents recreate the PDF and then print it again If you are printing from the Internet then the printer may be reading multiple job titles as duplicates and de...

Page 283: ...he printer is not in Hex Trace mode If Ready Hex appears on the display you must exit Hex Trace mode before you can print your job Turn the printer off and back on to exit Hex Trace mode Make sure the SmartSwitch settings are set to On in the Network and USB menus Tray linking does not work These are possible solutions Try one or more of the following LOAD THE SAME SIZE AND TYPE OF PAPER Load the ...

Page 284: ...PRINTER HAS ENOUGH MEMORY Add printer memory or an optional hard disk Unexpected page breaks INCREASE THE PRINT TIMEOUT VALUE 1 From the home screen navigate to Settings General Settings Timeouts Print Timeout 2 Increase the Print Timeout value and then touch Solving copy problems Copier does not respond These are possible solutions Try one or more of the following CHECK THE DISPLAY FOR ERROR MESS...

Page 285: ...INT CARTRIDGE When the print remains faded replace the toner or print cartridge CLEAN THE SCANNER GLASS Clean the scanner glass with a clean lint free cloth dampened with water For more information see Cleaning the scanner glass on page 231 CLEAN THE ADF GLASS Clean the ADF glass with a clean lint free cloth dampened with water For more information see Cleaning the ADF glass on page 232 ADJUST THE...

Page 286: ...om the Copy screen navigate to Advanced Options Advanced Imaging Background removal reduce the current setting From the Copy screen navigate to Advanced Options Advanced Imaging Contrast increase the current setting From the Copy screen navigate to Advanced Options Advanced Imaging Shadow detail reduce the current setting When the copy appears washed out or overexposed On the Copy screen make sure...

Page 287: ...erly grounded electrical outlet The electrical outlet is not turned off by any switch or breaker The scanner is not plugged into any surge protectors uninterrupted power supplies or extension cords Other electrical equipment plugged into the outlet is working Once you have checked each of these possibilities turn the scanner off and then back on This often fixes the problem with the scanner Scan w...

Page 288: ... For more information see Cleaning the ADF glass on page 232 ADJUST THE SCAN RESOLUTION Increase the resolution of the scan for a higher quality output CHECK THE QUALITY OF THE ORIGINAL DOCUMENT Make sure the quality of the original document is satisfactory CHECK THE DOCUMENT PLACEMENT Make sure the document or photo is loaded facedown on the lower left corner of the scanner glass Make sure to adj...

Page 289: ...cable is securely connected to the computer and the printer Solving fax problems Caller ID is not shown Contact your telecommunications company to verify that your telephone line is subscribed to the caller ID service If your region supports multiple caller ID patterns you may have to change the default setting There are two settings available FSK pattern 1 and DTMF pattern 2 The availability of t...

Page 290: ...uter that will support analog use For more information contact your DSL provider If you are using a PBX telephone service then make sure you are connecting to an analog connection on the PBX If none exists consider installing an analog telephone line for the fax machine CHECK FOR A DIAL TONE Place a test call to the telephone number to which you want to send a fax to make sure that it is working c...

Page 291: ...fore the printer answers If you have extension phones on the same line as the printer or subscribe to the telephone company s Distinctive Ring service then keep the Ring Delay setting at 4 1 Type the printer IP address into the address field of your Web browser Note If you do not know the IP address of the printer then print a network setup page and locate the IP address in the TCP IP section 2 Cl...

Page 292: ...NT Ask the person who sent you the fax to Check that the quality of the original document is satisfactory Resend the fax There may have been a problem with the quality of the telephone line connection Increase the fax scan resolution if possible THE TONER MAY BE LOW When 88 Cartridge low appears or when you experience faded print replace the cartridge MAKE SURE THE FAX TRANSMISSION SPEED IS NOT SE...

Page 293: ...n menu select an application and then click Submit MAKE SURE THE FILE NAME YOU WANT TO SCAN TO IS NOT ALREADY IN USE Verify that the file to which you want to scan is not open by another application or user To help prevent errors make sure either Append time stamp or Overwrite existing file is selected in the destination configuration settings ADJUST THE SCAN SETTINGS In the destination configurat...

Page 294: ...in the printer driver on page 47 Paper tray problems Try one or more of the following MAKE SURE THE PAPER IS LOADED CORRECTLY 1 Open the paper tray 2 Check for paper jams or misfeeds 3 Make sure the paper guides are aligned against the edges of the paper 4 Make sure the paper tray closes properly RESET THE PRINTER Turn the printer off wait about 10 seconds and then turn the printer on MAKE SURE TH...

Page 295: ...ONNECTIONS Make sure the ISP is securely connected to the scanner system board CHECK THE CABLE Make sure you are using the correct cable and that it is securely connected to the ISP port MAKE SURE THE NETWORK SOFTWARE IS CONFIGURED CORRECTLY For information on installing the network printing software see the Networking Guide on the Software and Documentation CD Internal print server does not opera...

Page 296: ...ginal documents misfeed in the ADF ADJUST THE PAPER GUIDES Adjust the paper guides until they lightly rest against the edge of the paper REMOVE EXCESS PAPER FROM THE ADF Make sure that the paper does not exceed the maximum fill line on the paper guides For more information see Understanding the ADF and scanner glass on page 12 CHECK THE PAPER PATH Clear jammed paper from the entire paper path and ...

Page 297: ...HE PAPER SIZE AND TYPE FOR DIFFICULT MEDIA For more information see Setting the paper size and type for difficult media on page 78 DISABLE THE PAPER THICKNESS SENSOR Turn off the multifeed sensor For more information see Setting the ADF to detect multiple paper feeds on page 80 Solving paper feed problems printer Paper frequently jams These are possible solutions Try one or more of the following C...

Page 298: ...ave a printer part that requires adjustment or replacement Printer is printing blank pages Try one or more of the following MAKE SURE THERE IS NO PACKING MATERIAL LEFT ON THE TONER OR PRINT CARTRIDGE Remove the cartridge and make sure the packing material is properly removed Reinstall the cartridge MAKE SURE THE TONER OR PRINT CARTRIDGE IS NOT LOW ON TONER When 88 xx color cartridge low appears ma...

Page 299: ...t computer and the software program Clipped images Try one or more of the following CHECK THE GUIDES Move the tray width and length guides to the correct positions for the paper size loaded CHECK THE PAPER SIZE SETTING Make sure the paper size setting matches the paper loaded in the tray 1 From the scanner control panel Paper menu check the Paper Size setting 2 Before sending the job to print spec...

Page 300: ... paper type from Print Properties For Macintosh users specify the paper type from the Print dialog MAKE SURE THE PRINT CARTRIDGE IS NOT LOW ON TONER When 88 cartridge low appears make sure that toner is evenly distributed in the cartridge 1 Remove the print cartridge Warning Potential Damage Be careful not to touch the photoconductor drum Doing so may affect the print quality of future print jobs ...

Page 301: ...D ABCD ABCD Try one or more of the following CHECK THE PAPER GUIDES Move the paper guides to the correct positions for the paper size loaded in the tray CHECK THE PAPER SIZE SETTING Make sure the paper size setting matches the paper loaded in the tray 1 From the scanner control panel Paper menu check the Paper Size setting 2 Before sending the job to print specify the correct size setting For Wind...

Page 302: ...y one or more of the following LOAD PAPER FROM A FRESH PACKAGE The paper may have absorbed moisture due to high humidity Store paper in its original wrapper until you use it CHECK THE PAPER TYPE AND WEIGHT SETTINGS Make sure the paper type and weight settings match the paper loaded in the tray or feeder 1 From the scanner control panel Paper menu check the Paper Type and Paper Weight settings 2 Be...

Page 303: ...ROM A FRESH PACKAGE The paper may have absorbed moisture due to high humidity Store paper in its original wrapper until you use it AVOID TEXTURED PAPER WITH ROUGH FINISHES CHECK THE PAPER TYPE SETTING Make sure the Paper Type setting matches the paper loaded in the tray or feeder From the scanner control panel Paper menu check the Paper Type setting For Windows users check this setting from Print ...

Page 304: ... setting from the Print dialog MAKE SURE THE PRINT CARTRIDGE IS NOT LOW ON TONER When 88 Cartridge low appears make sure the toner is distributed evenly within the print cartridge 1 Remove the print cartridge Warning Potential Damage Be careful not to touch the photoconductor drum Doing so may affect the print quality of future print jobs 2 Firmly shake the cartridge side to side and front to back...

Page 305: ...he fuser if the defects occur every 88 0 mm 3 46 in 95 2 mm 3 75 in Skewed print These are possible solutions Try one or more of the following CHECK THE PAPER GUIDES Move the length and width guides in the tray to the correct positions for the paper size loaded Make sure the guides are not too far from the paper stack Make sure the guides are not pressing too lightly against the paper stack CHECK ...

Page 306: ... problem continues the printer may need to be serviced For more information contact customer support Black or white streaks appear on transparencies or paper Try one or more of the following ENSURE THAT THE FILL PATTERN IS CORRECT If the fill pattern is incorrect choose a different fill pattern from your software program CHECK THE PAPER TYPE Use only the recommended transparencies Ensure that the ...

Page 307: ... toner 3 Reinsert the print cartridge If the problem continues the printer may need to be serviced For more information contact Customer Support Streaked horizontal lines appear on prints ABCDE ABCDE ABCDE Try one or more of the following SELECT ANOTHER TRAY OR FEEDER From the scanner control panel Paper Menu select Default Source For Windows users select the paper source from Print Properties For...

Page 308: ...background shading appears on a page Try one or more of the following MAKE SURE PRINT CARTRIDGES ARE INSTALLED CORRECTLY AND ARE NOT DEFECTIVE Reinstall or replace the print cartridge MAKE SURE THE TRANSFER BELT IS NOT WORN OR DEFECTIVE Replace the transfer belt For more information see the instruction sheet that came with the replacement part MAKE SURE THE FUSER IS NOT WORN OR DEFECTIVE Replace t...

Page 309: ...avy If necessary then change the Paper Texture from Normal to Rough in the scanner control panel Paper menu THE FUSER IS WORN OR DEFECTIVE Replace the fuser Toner specks These are possible solutions Try one or more of the following THE PRINT CARTRIDGE MAY BE DEFECTIVE Replace the print cartridge THERE IS TONER IN THE PAPER PATH Clean any toner from the paper path If the problem persists then conta...

Page 310: ...he type from the Print dialog Uneven print density ABCDE ABCDE ABCDE MAKE SURE THERE IS NO DEFECTIVE OR WORN PRINT CARTRIDGE Replace the worn or defective print cartridge Embedded Web Server does not open Try one or more of the following CHECK THE NETWORK CONNECTION Make sure the printer scanner and computer are turned on and connected to the same network CHECK ADDRESS ENTERED INTO THE WEB BROWSER...

Page 311: ... problem you are experiencing the message on the display and the troubleshooting steps you have already taken to find a solution You need to know your printer model type and serial number For more information see the label on the inside top front cover of the printer The serial number is also listed on the menu settings page In the U S or Canada call 1 800 539 6275 For other countries or regions v...

Page 312: ...nce to a product program or service is not intended to state or imply that only that product program or service may be used Any functionally equivalent product program or service that does not infringe any existing intellectual property right may be used instead Evaluation and verification of operation in conjunction with other products programs or services except those expressly designated by the...

Page 313: ...bertus The Monotype Corporation plc Antique Olive Monsieur Marcel OLIVE Apple Chancery Apple Computer Inc Arial The Monotype Corporation plc CG Times Based on Times New Roman under license from The Monotype Corporation plc is a product of Agfa Corporation Chicago Apple Computer Inc Clarendon Linotype Hell AG and or its subsidiaries Eurostile Nebiolo Geneva Apple Computer Inc GillSans The Monotype ...

Page 314: ...for any radio or television interference caused by using other than recommended cables or by unauthorized changes or modifications to this equipment Unauthorized changes or modifications could void the user s authority to operate this equipment Note To assure compliance with FCC regulations on electromagnetic interference for a Class A computing device use a properly shielded and grounded cable su...

Page 315: ... frame of the printer Temperature information Ambient operating temperature 15 6 to 32 2 C 60 to 90 F and 8 to 80 RH Shipping and storage temperature 1 to 60 C 34 to 140 F Laser notice The printer is certified in the U S to conform to the requirements of DHHS 21 CFR Chapter I Subchapter J for Class I 1 laser products and elsewhere is certified as a Class I laser product conforming to the requireme...

Page 316: ...del blocco Evitare l esposizione al raggio laser FARE Usynlig laserstråling når kassettene tas ut og sperren er satt ut av spill Unngå eksponering for laserstrålen NIEBEZPIECZEŃSTWO niewidzialne promieniowanie laserowe podczas usuwania kaset i blokady Należy unikać naświetlenia promieniem lasera ОПАСНО Невидимое лазерное излучение при извлеченных картриджах и снятии блокировки Избегайте воздействи...

Page 317: ...lculate energy usage The total product energy usage is the sum of each mode s energy usage Industry Canada compliance statement This Class A digital apparatus meets all requirements of the Canadian Interference Causing Equipment Standard ICES 003 Avis de conformité aux normes de l industrie du Canada Cet appareil numérique de classe A est conforme aux exigences de la norme canadienne relative aux ...

Page 318: ...uipment causes harm to the telephone network the telephone company will notify you in advance that temporary discontinuance of service may be required If advance notice is not practical the telephone company will notify the customer as soon as possible You will also be advised of your right to file a complaint with the FCC The telephone company may make changes in its facilities equipment operatio...

Page 319: ...tification body in thecountry region of use This is to avoid damage to the equipment caused by local lightning strikes and other electrical surges This equipment uses CA11A telephone jacks Avis réservé aux utilisateurs du réseau téléphonique du Canada Ce produit est conforme aux spécifications techniques d Industrie Canada Lenuméro REN ringer equivalence number numéro d équivalence de sonnerie fou...

Page 320: ...0D1877 tobeinstalledonanylinewhichreceives metering pulses in Switzerland The filter must be used as metering pulses are present on all analog telephone lines in Switzerland Utilisation de ce produit en Suisse Cet appareil nécessite l utilisation d un filtre de tonalité de facturation suisse nº de référence Lexmark 80D1877 devant être installé sur toute ligne recevant des impulsions de comptage en...

Page 321: ...ny persons for this device to satisfy the RF exposure requirements of the FCC and other regulatory agencies Industry Canada Canada This device complies with Industry Canada specification RSS 210 Operation is subject to the following two conditions 1 this device may not cause interference and 2 this device must accept any interference including interference that may cause undesired operation of the...

Page 322: ...04 108 EC 2006 95 EC and 1999 5 EC on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility safety of electrical equipment designed for use within certain voltage limits and on radio equipment and telecommunications terminal equipment Compliance is indicated by the CE marking The manufacturer of this product is Lexmark International Inc 740 ...

Page 323: ... et seade see toode vastab direktiivi 1999 5 EÜ põhinõuetele ja nimetatud direktiivist tulenevatele muudele asjakohastele sätetele Suomi Lexmark International Inc vakuuttaa täten että tämä tuote on direktiivin 1999 5 EY oleellisten vaatimusten ja muiden sitä koskevien direktiivin ehtojen mukainen Français Par la présente Lexmark International Inc déclare que l appareil ce produit est conforme aux ...

Page 324: ...purchased for your use and not for resale from Lexmark or a Lexmark Remarketer referred to in this statement as Remarketer Limited warranty Lexmark warrants that this product Is manufactured from new parts or new and serviceable used parts which perform like new parts Is during normal use free from defects in material and workmanship If this product does not function as warranted during the warran...

Page 325: ...ur area contact Lexmark on the World Wide Web Remote technical support is provided for this product throughout its warranty period For products no longer covered by a Lexmark warranty technical support may not be available or only be available for a fee Extent of limited warranty Lexmark does not warrant uninterrupted or error free operation of any product or the durability or longevity of prints ...

Page 326: ...atory terms in the Intellectual Property Rights IPR Disclosure of Certicom Corp at the IETF for Elliptic Curve Cryptography ECC Cipher Suites for Transport Layer Security TLS implemented in the product or service The use of this product or service is subject to the reasonable non discriminatory terms in the Intellectual Property Rights IPR Disclosure of Certicom Corp at the IETF forTLS Elliptic Cu...

Page 327: ... subject to the reasonable non discriminatory terms in the Intellectual Property Rights IPR Disclosure of Certicom Corp at the IETF for Algorithms for Internet Key Exchange version 1 IKEv1 implemented in the product or service Notices 327 ...

Page 328: ... not restored 276 58 Too many bins attached 276 58 Too many disks installed 277 58 Too many flash options installed 277 58 Too many trays attached 277 59 Incompatible Duplex 277 59 Incompatible envelope feeder 277 59 Incompatible output bin x 278 59 Incompatible tray x 278 61 Remove defective disk 278 62 Disk full 278 80 Routine maintenance 278 840 01 Scanner disabled by admin 280 840 02 Scanner d...

Page 329: ...s menu 186 copy troubleshooting copier does not respond 284 partial document or photo copies 286 poor copy quality 285 poor scanned image quality 288 scanner unit does not close 284 copying adding a date and time stamp 106 adding an overlay message 106 adjusting quality 103 canceling a copy job 107 collating copies 104 custom job job build 105 different paper sizes 102 enlarging 103 multiple pages...

Page 330: ...02 e mail shortcuts creating using the Embedded Web Server 112 e mail sending using a shortcut number 113 using the touch screen 113 e mailing adding message line 114 adding subject line 114 changing output file type 114 configuring e mail settings 111 creating shortcuts using the Embedded Web Server 112 creating shortcuts using the touch screen 112 setting up e mail function 111 using a shortcut ...

Page 331: ...ver 22 importing a configuration using the Embedded Web Server 22 indicator light is blinking troubleshooting 262 initial fax setup 118 using the Embedded Web Server 118 Insert staple cartridge 265 Install bin x 265 Install duplex 265 Install envelope feeder 266 Install MICR Cartridge 266 Install Tray x 266 installing a memory card 40 installing on a wireless network using Windows 49 installing op...

Page 332: ...ture 150 Paper Weight 151 Parallel x 167 PCL Emul 225 PDF 224 PostScript 225 Quality 221 Reports 158 Security Audit Log 176 Serial x 169 Set Date Time 178 Setup 217 SMTP Setup menu 171 Standard Network 159 Standard USB 165 Substitute Size 149 Supplies 144 TCP IP 162 Universal Setup 156 Utilities 223 Wireless 164 XPS 224 menus diagram 143 messages 30 xx Invalid refill change cartridge 273 Miscellan...

Page 333: ...s 97 print quality troubleshooting black streaks on a page 306 blank pages 298 characters have jagged edges 299 clipped images 299 gray background on prints 301 poor transparency print quality 310 print irregularities 302 print is too dark 303 print is too light 304 repeating defects 305 shadow images appear on prints 300 skewed print 305 solid color or black pages appear on prints 306 streaked ho...

Page 334: ...pe feeder 266 Install MICR Cartridge 266 Install Tray x 266 Load src with custom string 267 Load src with custom type name 266 Load src with size 267 Load src with type size 267 Load Manual Feeder with custom string 267 Load Manual Feeder with custom type name 267 Load Manual Feeder with paper size 268 Load Manual Feeder with paper type paper size 268 Load staples 268 Paper changes needed 268 Prin...

Page 335: ...document or photo scans 288 scan was not successful 287 scanner unit does not close 284 scanning takes too long or freezes the computer 287 ScanBack Utility using 140 scanner Automatic Document Feeder ADF 12 functions 9 minimum clearances 10 moving 244 scanner glass 12 selecting a location 10 shipping 245 Scanner automatic feeder cover open 272 scanner communications card installing 23 scanner con...

Page 336: ...g using the Embedded Web Server 237 conserving 62 storing 236 using recycled paper 62 Supplies menu 144 supplies ordering charge rolls 239 cleaning cloth 237 fuser 240 fuser wiper 240 maintenance kit 239 pick rollers 240 print cartridges 238 separator pad 237 staple cartridges 240 transfer roll assembly 240 supported flash drives 92 supported paper sizes 85 supported paper types and weights 88 sys...

Page 337: ...a page 306 troubleshooting printer options 2 000 sheet drawer problems 294 option does not work 293 paper tray problems 294 troubleshooting scan cannot scan from a computer 289 partial document or photo scans 288 scan was not successful 287 scanner unit does not close 284 scanning takes too long or freezes the computer 287 troubleshooting scanner options internal print server 295 Internal Solution...

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