3
Lower the scanner unit.
Poor copy quality
These are some examples of poor copy quality:
•
Blank pages
•
Checkerboard pattern
•
Distorted graphics or pictures
•
Missing characters
•
Faded print
•
Dark print
•
Skewed lines
•
Smudges
•
Streaks
•
Unexpected characters
•
White lines in print
Try one or more of the following:
C
LEAR
ANY
ERROR
MESSAGES
Check the display and clear any error messages.
R
EPLACE
THE
TONER
OR
CARTRIDGE
When the print remains faded, replace the toner or print cartridge.
C
LEAN
THE
SCANNER
GLASS
Clean the scanner glass with a clean, lint
‑
free cloth dampened with water.
For more information, see “Cleaning the scanner glass” on page 231.
C
LEAN
THE
ADF
GLASS
Clean the ADF glass with a clean, lint
‑
free cloth dampened with water.
For more information, see “Cleaning the ADF glass” on page 232.
A
DJUST
THE
TONER
DARKNESS
OF
THE
COPY
Adjust the toner darkness in the Copy menu.
M
AKE
SURE
THE
QUALITY
OF
THE
ORIGINAL
DOCUMENT
IS
SATISFACTORY
Check the quality of the original document.
Troubleshooting
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