P
LACE
THE
ORIGINAL
DOCUMENT
PROPERLY
Make sure the document or photo is loaded facedown on the lower left corner of the scanner glass.
M
AKE
SURE
TO
USE
THE
APPROPRIATE
C
OPY
SETTINGS
When patterns (moiré) appear on the copy:
•
On the Copy screen make sure the content type and source settings are appropriate for the document being
scanned.
•
From the Copy screen, navigate to:
Advanced Options
>
Advanced Imaging
>
Sharpness
> lower the Sharpness setting
•
On the Copy screen, make sure no scaling is selected.
When the text is light or disappearing:
•
From the Copy screen, navigate to:
Content
>
Text
>
> select the appropriate source for the original document >
•
From the Copy screen, navigate to:
Advanced Options
>
Advanced Imaging
>
Sharpness
> increase the current setting
•
From the Copy screen, navigate to:
Advanced Options
>
Advanced Imaging
>
Background removal
> reduce the current setting
•
From the Copy screen, navigate to:
Advanced Options
>
Advanced Imaging
>
Contrast
> increase the current setting
•
From the Copy screen, navigate to:
Advanced Options
>
Advanced Imaging
>
Shadow detail
> reduce the current setting
When the copy appears washed out or overexposed:
•
On the Copy screen make sure the content type and source settings are appropriate for the document being
scanned.
•
From the Copy screen, adjust the darkness setting.
•
From the Copy screen, navigate to:
Advanced Options
>
Advanced Imaging
>
Shadow detail
> reduce the current setting
•
From the Copy screen, navigate to:
Advanced Options
>
Advanced Imaging
>
Background removal
> reduce the current setting
Partial document or photo copies
Try one or more of the following:
C
HECK
THE
DOCUMENT
PLACEMENT
Make sure the document or photo is loaded facedown on the scanner glass.
Troubleshooting
286
