2-86
Service Manual
5060-XXX
Paper Jam 202
Paper jam is detected at the fuser assembly.
Error Code 930
This type of problem with the fuser circuits is usually associated with the zero crossover
signal from the LVPS not working correctly.
Step
Action and Questions
Yes
No
1
Paper Jam at the Exit of the Fuser Assembly - Check to see
if the paper is jammed after the Fuser Exit Sensor.
Did the paper jam at the exit of the Fuser Assembly?
Go to step 2
Go to the
“2XX Paper
Jam
Message
Table” on
page 2-19
2
Fuser Assembly Check - Remove the fuser assembly and
look for any signs broken parts or damage to the fuser that
might cause the paper to jam at the exit of the fuser
assembly.
Were any broken parts or damage found to the fuser
assembly?
Replace the
“Fuser” on
page 4-15
Go to the
“Paper Path
Service
Check” on
page 2-97
Step
Action and Questions
Yes
No
1
LVPS Cable - Check the LVPS cable to J10 on the Engine
Board to make sure it is seated correctly. Go to
“Engine
Board” on page 5-1
.
Is the cable seated correctly?
Go to step 2
Install the
cable correctly
2
Voltage Checks - Disconnect J10 from the Engine Board
assembly. Go to
“Engine Board” on page 5-1
. Check the
voltage at J10-10, on the cable. It measures approximately
+3.7 V dc.
Is the voltage correct?
Go to step 3
Replace the
following
FRUs in order:
1.
“LVPS” on
page 4-14
2.
“Engine
Board” on
page 4-13
3
Is Error Code 930 still displayed?
Replace the
“LVPS” on
page 4-14
Problem
Solved
Summary of Contents for 13P0150 - C 750dtn Color Laser Printer
Page 2: ... ii 6000 XXX ...
Page 4: ...5060 XXX ...
Page 10: ...viii 5060 XXX ...
Page 18: ...xiv Service Manual 5060 XXX ...
Page 120: ...2 100 Service Manual 5060 XXX ...
Page 199: ...Connector Locations 5 17 5060 XXX RIP Board ...
Page 203: ...Connector Locations 5 21 5060 XXX High Capacity 2000 Sheet Board ...
Page 205: ...Connector Locations 5 23 5060 XXX HVPS Board ...
Page 207: ...Connector Locations 5 25 5060 XXX HVPS Developer Board ...
Page 208: ...5 26 Service Manual 5060 XXX ...
Page 212: ...7 2 Service Manual 5060 XXX Assembly 1 Covers ...
Page 214: ...7 4 Service Manual 5060 XXX Assembly 1 1 Covers ...
Page 220: ...7 10 Service Manual 5060 XXX Assembly 5 Paper Feed Output Redrive ...
Page 222: ...7 12 Service Manual 5060 XXX Assembly 6 Multipurpose Feeder MPF ...
Page 224: ...7 14 Service Manual 5060 XXX Assembly 7 500 Sheet Integrated Tray ...
Page 228: ...7 18 Service Manual 5060 XXX Assembly 10 Cartridge Contact Assembly ...
Page 230: ...7 20 Service Manual 5060 XXX Assembly 11 Electronics ...
Page 232: ...7 22 Service Manual 5060 XXX Assembly 11 1 Electronics ...
Page 240: ...7 30 Service Manual 5060 XXX Assembly 12 Output Expander ...
Page 242: ...7 32 Service Manual 5060 XXX Assembly 12 1 Output Expander ...
Page 244: ...7 34 Service Manual 5060 XXX Assembly 13 5 Bin Mailbox ...
Page 246: ...7 36 Service Manual 5060 XXX Assembly 13 1 5 Bin Mailbox ...
Page 248: ...7 38 Service Manual 5060 XXX Assembly 14 500 Sheet Tray Option ...
Page 250: ...7 40 Service Manual 5060 XXX Assembly 14 1 500 Sheet Tray Option ...