Diagnostic Information
2-97
5060-XXX
Paper Path Service Check
Note: A 200 Paper Jam only displays when using a Multpurpose Feeder. Go to the
“Multipurpose Feeder (MPF) Service Check” on page 2-94
.
200 Paper Jam Displayed - Unable to clear the message from the
display
201 Paper Jam Displayed - Unable to clear the message from the
display
Step
Action and Questions
Yes
No
1
Check the Input Sensor S1
Is Sensor S1 operating correctly?
Note: It may not be possible to run the base sensor test if
the message cannot be cleared from the CE Diagnostic
Tests screen.
Go to Step 2
Repair or
replace parts
as necessary
2
Check for any obstructions, such as pieces of media, in the
area of the input deflector. You may have to remove the print
cartridges and ITU assembly to gain access to the inside of
the printer and Sensor S1.
Are there any obstructions in the paper path in the are of
Sensor S1?
Clear the area
of the
obstruction
Go to Step 3
3
Check for any cables, broken or loose parts that might
cause the paper to jam in the input area of the printer.
Were any problems found inside the printer?
Repair or
replace parts
as necessary
Go to Step 4
4
Check to make sure the Transfer Plate is correctly installed.
Is the Transfer Plate correctly installed?
Go to Step 5
Install the
Transfer Plate
correctly
5
Check to make sure the Transfer is not broken and the
ground brush is installed.
Is there any problem with the Transfer Plate Assembly?
Replace the
Transfer Plate
Assembly
Call your next
level support
Step
Action and Questions
Yes
No
1
Check the paper path in the vicinity of the Fuser Transfer
Plate, the Vacuum Transport Assembly or input to the Fuser
Assembly for any signs of obstructions such as pieces of
media that may be jammed in the machine.
Are there any pieces of media jammed in the printer?
Remove the
obstruction
Go to Step 2
Summary of Contents for 13P0150 - C 750dtn Color Laser Printer
Page 2: ... ii 6000 XXX ...
Page 4: ...5060 XXX ...
Page 10: ...viii 5060 XXX ...
Page 18: ...xiv Service Manual 5060 XXX ...
Page 120: ...2 100 Service Manual 5060 XXX ...
Page 199: ...Connector Locations 5 17 5060 XXX RIP Board ...
Page 203: ...Connector Locations 5 21 5060 XXX High Capacity 2000 Sheet Board ...
Page 205: ...Connector Locations 5 23 5060 XXX HVPS Board ...
Page 207: ...Connector Locations 5 25 5060 XXX HVPS Developer Board ...
Page 208: ...5 26 Service Manual 5060 XXX ...
Page 212: ...7 2 Service Manual 5060 XXX Assembly 1 Covers ...
Page 214: ...7 4 Service Manual 5060 XXX Assembly 1 1 Covers ...
Page 220: ...7 10 Service Manual 5060 XXX Assembly 5 Paper Feed Output Redrive ...
Page 222: ...7 12 Service Manual 5060 XXX Assembly 6 Multipurpose Feeder MPF ...
Page 224: ...7 14 Service Manual 5060 XXX Assembly 7 500 Sheet Integrated Tray ...
Page 228: ...7 18 Service Manual 5060 XXX Assembly 10 Cartridge Contact Assembly ...
Page 230: ...7 20 Service Manual 5060 XXX Assembly 11 Electronics ...
Page 232: ...7 22 Service Manual 5060 XXX Assembly 11 1 Electronics ...
Page 240: ...7 30 Service Manual 5060 XXX Assembly 12 Output Expander ...
Page 242: ...7 32 Service Manual 5060 XXX Assembly 12 1 Output Expander ...
Page 244: ...7 34 Service Manual 5060 XXX Assembly 13 5 Bin Mailbox ...
Page 246: ...7 36 Service Manual 5060 XXX Assembly 13 1 5 Bin Mailbox ...
Page 248: ...7 38 Service Manual 5060 XXX Assembly 14 500 Sheet Tray Option ...
Page 250: ...7 40 Service Manual 5060 XXX Assembly 14 1 500 Sheet Tray Option ...