Diagnostic Information
2-77
5060-XXX
Light lines or streaks appear on the page
Single color streaks in non-print areas are most likely caused by a cleaner problem in the
print cartridge. Replace the print cartridge.
All the colors streaking at a different spot on each page is most likely caused by a
damaged ITU Assembly. Replace the
“ITU Assembly” on page 4-40
.
If only one color streaks in the printed area, go to step 1.
Operator Panel LCD/Status LED/Buttons Service Check
Use this service check to check both the operation of the panel buttons and to test the
LCD display for correct operation.
Replace the operator panel assembly if the LCD display functions normally but the LED
does not come on.
If one or more of the operator panel buttons do not operate correctly, go to
“Step A” on
page 2-78
.
If any of the following symptoms occur, go to
“Step B” on page 2-78
.
•
Operator panel LCD is blank/Power On/Status LED off
•
Operator panel LCD is blank/Power On/Status LED on
•
Operator panel LCD displays all diamonds/5 beeps/Power On/Status LED on
2
Does resetting the media type fix the problem?
Problem
Solved
Go to Step 3
3
Fuser Settings - Set the fuser to "High" in the CE menu.
Does setting the fuser to "High" fix the problem?
Problem
Solved
Replace the
“Fuser” on
page 4-15
Step
Action and Questions
Yes
No
1
Print Cartridge Check - Try a new print cartridge.
Doe a new print cartridge fix the problem?
Problem
Solved
Go to Step 2
2
Printhead Check - The printhead lens may be contaminated
by toner. Check for any signs of contamination on the lens
of the printhead.
Is the printhead contaminated?
Replace the
failing
Printhead. Go
to
“Printheads”
on page 4-33
.
Call your next
level support
Step
Action and Questions
Yes
No
Summary of Contents for 13P0150 - C 750dtn Color Laser Printer
Page 2: ... ii 6000 XXX ...
Page 4: ...5060 XXX ...
Page 10: ...viii 5060 XXX ...
Page 18: ...xiv Service Manual 5060 XXX ...
Page 120: ...2 100 Service Manual 5060 XXX ...
Page 199: ...Connector Locations 5 17 5060 XXX RIP Board ...
Page 203: ...Connector Locations 5 21 5060 XXX High Capacity 2000 Sheet Board ...
Page 205: ...Connector Locations 5 23 5060 XXX HVPS Board ...
Page 207: ...Connector Locations 5 25 5060 XXX HVPS Developer Board ...
Page 208: ...5 26 Service Manual 5060 XXX ...
Page 212: ...7 2 Service Manual 5060 XXX Assembly 1 Covers ...
Page 214: ...7 4 Service Manual 5060 XXX Assembly 1 1 Covers ...
Page 220: ...7 10 Service Manual 5060 XXX Assembly 5 Paper Feed Output Redrive ...
Page 222: ...7 12 Service Manual 5060 XXX Assembly 6 Multipurpose Feeder MPF ...
Page 224: ...7 14 Service Manual 5060 XXX Assembly 7 500 Sheet Integrated Tray ...
Page 228: ...7 18 Service Manual 5060 XXX Assembly 10 Cartridge Contact Assembly ...
Page 230: ...7 20 Service Manual 5060 XXX Assembly 11 Electronics ...
Page 232: ...7 22 Service Manual 5060 XXX Assembly 11 1 Electronics ...
Page 240: ...7 30 Service Manual 5060 XXX Assembly 12 Output Expander ...
Page 242: ...7 32 Service Manual 5060 XXX Assembly 12 1 Output Expander ...
Page 244: ...7 34 Service Manual 5060 XXX Assembly 13 5 Bin Mailbox ...
Page 246: ...7 36 Service Manual 5060 XXX Assembly 13 1 5 Bin Mailbox ...
Page 248: ...7 38 Service Manual 5060 XXX Assembly 14 500 Sheet Tray Option ...
Page 250: ...7 40 Service Manual 5060 XXX Assembly 14 1 500 Sheet Tray Option ...