2-44
Service Manual
5060-XXX
Black Cartridge Drive Assembly Service Check
Error Code 162
Error Code 150
Error Code 156
Magenta Cartridge Drive Assembly
Error Code 163
Step
Actions and Questions
Yes
No
1
Error Code 162 - Manufacturer of Drive Motor unknown.
Does the printer display Error Code 162?
Go to Step 2
Problem
Solved
2
Reflash the NVRAM on the Engine Board.
Is Error Code 162 still being displayed?
Call your next
level support
Problem
Solved
Step
Actions and Questions
Yes
No
1
Error Codes 150 and 156. These error codes indicate that
the Black Cartridge Drive Motor has either failed to lock or
has lost lock. Check the Black Cartridge Drive Motor Cable
connection to J64 on the Engine Board.
Is the cable installed correctly?
Go to Step 5
Install the
cable correctly
2
Check the Black Cartridge Drive Motor Cable connection to
the Black Cartridge Drive Motor card.
Is the Cable installed Correctly?
Go to Step 6
Install the
cable correctly
3
Check continuity of the Black Cartridge Drive Motor Cable.
Is there continuity?
Go go Step 7
Replace the
Black
Cartridge
Assembly
Cable
4
Replace the Black Cartridge Drive Assembly.
Does this fix the problem?
Problem
Solved
Go to step 5
5
Replace the Engine Board.
Does this fix the problem
Problem
Solved
Call your next
level support
Step
Actions and Questions
Yes
No
1
Magenta Cartridge Drive Motor Assembly - Error Code 163
indicates that an incorrect motor is detected. Replace the
Magenta Cartridge Drive Assembly. Go to
“Cartridge Drive
Motor Assembly (Cyan, Magenta, Black)” on page 4-27
.
Perform
“Automated Motor Detection” on page 3-16
.
Does the printer display Error Code 163?
Go to step 2
Problem
Solved
Summary of Contents for 13P0150 - C 750dtn Color Laser Printer
Page 2: ... ii 6000 XXX ...
Page 4: ...5060 XXX ...
Page 10: ...viii 5060 XXX ...
Page 18: ...xiv Service Manual 5060 XXX ...
Page 120: ...2 100 Service Manual 5060 XXX ...
Page 199: ...Connector Locations 5 17 5060 XXX RIP Board ...
Page 203: ...Connector Locations 5 21 5060 XXX High Capacity 2000 Sheet Board ...
Page 205: ...Connector Locations 5 23 5060 XXX HVPS Board ...
Page 207: ...Connector Locations 5 25 5060 XXX HVPS Developer Board ...
Page 208: ...5 26 Service Manual 5060 XXX ...
Page 212: ...7 2 Service Manual 5060 XXX Assembly 1 Covers ...
Page 214: ...7 4 Service Manual 5060 XXX Assembly 1 1 Covers ...
Page 220: ...7 10 Service Manual 5060 XXX Assembly 5 Paper Feed Output Redrive ...
Page 222: ...7 12 Service Manual 5060 XXX Assembly 6 Multipurpose Feeder MPF ...
Page 224: ...7 14 Service Manual 5060 XXX Assembly 7 500 Sheet Integrated Tray ...
Page 228: ...7 18 Service Manual 5060 XXX Assembly 10 Cartridge Contact Assembly ...
Page 230: ...7 20 Service Manual 5060 XXX Assembly 11 Electronics ...
Page 232: ...7 22 Service Manual 5060 XXX Assembly 11 1 Electronics ...
Page 240: ...7 30 Service Manual 5060 XXX Assembly 12 Output Expander ...
Page 242: ...7 32 Service Manual 5060 XXX Assembly 12 1 Output Expander ...
Page 244: ...7 34 Service Manual 5060 XXX Assembly 13 5 Bin Mailbox ...
Page 246: ...7 36 Service Manual 5060 XXX Assembly 13 1 5 Bin Mailbox ...
Page 248: ...7 38 Service Manual 5060 XXX Assembly 14 500 Sheet Tray Option ...
Page 250: ...7 40 Service Manual 5060 XXX Assembly 14 1 500 Sheet Tray Option ...