Lenovo ThinkServer TD100, Hardware Maintenance Manual, Page: 183 / 254

v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v
See Chapter 3, “Parts listing, TD100 Types 6398, 6399, 6419, 6429, 4203, and 4206,” on page 25 to
determine which components are customer replaceable units (CRU) and which components are field
replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Error code Description Action
5962 IDE CD or DVD drive configuration error.
1. Run the Configuration/Setup Utility program and
load the default settings (see “Using the
Configuration/Setup Utility program” on page 16).
2. Reseat the following components:
v CD or DVD drive cable
v CD or DVD drive
3. Replace the components listed in step 2 one at a
time, in the order shown, restarting the server
each time.
4. (Trained service technician only) Replace the
system board
8603 Pointing-device error.
1. Reseat the pointing device.
2. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. Pointing device
b. (Trained service technician only) System
board
00012000 Processor machine check error.
1. (Trained service technician only) Reseat the
microprocessor.
2. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. (Trained service technician only)
Microprocessor
b. (Trained service technician only) System
board
0001295 ECC circuit check.
1. Reseat DIMMs
2. Replace the DIMMs, one at a time, restarting the
server each time.
00019501 Processor 1 is not functioning; check VRM
and processor LEDs.
1. (Trained service technician only) Reseat
microprocessor 1. If two microprocessors are
installed, remove microprocessor 1 and replace it
with microprocessor 2 to determine if the
microprocessor or the system board failed.
2. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. (Trained service technician only)
Microprocessor 1
b. (Trained service technician only) System
board
Chapter 5. Diagnostics
165