Lenovo THINKSERVER 3719, Hardware Maintenance Manual

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Table 4. DSA messages (continued)
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
v See Chapter 8, “Parts Listing, TD200x Machine Types 3719, 3821, 3822, and 3823,” on page 237 to determine which
components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a Trained
service technician.
Message
number
Component Test State Description Action
405-904-xxx Broadcom
Ethernet
Device Test Interrupt Failed
1. Make sure that the component firmware is at the
latest level. The installed firmware level is shown
in the DSA log in the Firmware/VPD section for
this component. For more information, see
“Updating the firmware” on page 267.
2. Run the test again.
3. Check the interrupt assignments in the PCI
Hardware section of the DSA log. If the Ethernet
device is sharing interrupts, if possible, use the
Setup utility (see “Using the Setup Utility” on
page 252) to assign a unique interrupt to the
device.
4. Replace the component that is causing the error.
If the error is caused by an adapter, replace the
adapter. Check the PCI Information and Network
Settings information in the DSA log to determine
the physical location of the failing component.
5. If the failure remains, go to the Lenovo Web site
for more troubleshooting information at
http://www.lenovo.com/support.
405-905-xxx Broadcom
Ethernet
Device Test Loop
back at
MAC-Layer Failed
1. Make sure that the component firmware is at the
latest level. The installed firmware level is shown
in the DSA log in the Firmware/VPD section for
this component. For more information, see
“Updating the firmware” on page 267.
2. Run the test again.
3. Replace the component that is causing the error.
If the error is caused by an adapter, replace the
adapter. Check the PCI Information and Network
Settings information in the DSA log to determine
the physical location of the failing component.
4. If the failure remains, go to the Lenovo Web site
for more troubleshooting information at
http://www.lenovo.com/support.
405-906-xxx Broadcom
Ethernet
Device Test Loop
back at
Physical
Layer Failed
1. Check the Ethernet cable for damage and make
sure that the cable type and connection are
correct.
2. Make sure that the component firmware is at the
latest level. The installed firmware level is shown
in the DSA log in the Firmware/VPD section for
this component. For more information, see
“Updating the firmware” on page 267.
3. Run the test again.
4. Replace the component that is causing the error.
If the error is caused by an adapter, replace the
adapter. Check the PCI Information and Network
Settings information in the DSA log to determine
the physical location of the failing component.
5. If the failure remains, go to the Lenovo Web site
for more troubleshooting information at
http://www.lenovo.com/support.
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ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual