Kyocera ECOSYS FS-2020D Operation Manual Download

Page: 99 / 219

Troubleshooting

6-17

Inside the Printer

Open the top cover and MP tray.

Lift the developer unit together with the toner container out of the
printer.

Open the feed cover.

Remove the paper from the printer

If the jammed paper appears to be pinched by rollers, pull it along
the normal running direction of the paper.

Insert the developer unit together with the toner container, back into
the machine.

Close the top cover and MP tray. The printer warms up and resumes
printing.

Note

If you cannot find a paper jam, try checking inside the

rear of the printer. Refer to

Rear Unit

on page

6-18

Summary of Contents for ECOSYS FS-2020D

Page 1: ...OPERATION GUIDE FS 1100 FS 1300D FS 2020D FS 3920DN FS 4020DN FS 6970DN ...

Page 2: ...Guide Explains how to install this printer as well as connecting cables and loading paper Note This Operation Guide contains information that corresponds to using both the inch and metric versions of these machines The inch versions of these machines are shown in the screens in this guide If you are using the metric version use the messages provided for the inch version as reference only In the bo...

Page 3: ...20 Uninstalling Software Windows PC 4 24 5 Maintenance 5 1 General Information 5 2 Cleaning the Printer 5 7 6 Troubleshooting 6 1 General Guidelines 6 2 Print Quality Problems 6 3 Error Messages 6 5 Clearing Paper Jams 6 12 7 Using the Operation Panel 7 1 General Information 7 2 Understanding the Operation Panel 7 3 Using the Menu Selection System 7 8 Report Print 7 11 USB Memory USB flash memory ...

Page 4: ...r Feeder PF 310 8 6 Paper Feeder PF 430 8 6 CompactFlash CF Card 8 7 Other Options 8 9 9 Computer Interface 9 1 General Information 9 2 Network Interface 9 3 10 Appendix 10 1 Specifications 10 2 Glossary Index ...

Page 5: ...using your machine This chapter provides information on the following topics Legal Information iv License Agreements v Safety Information xii Symbols xvii Installation Precautions xviii Precautions for Use xx About the Operation Guide xxii Conventions in This Guide xxiii ...

Page 6: ...art of this guide or any copyrightable subject must contain the same copyright notice as the material from which the copying is done Regarding Tradenames PRESCRIBE is a registered trademark of Kyocera Corporation KPDL is trademark of Kyocera Corporation Hewlett Packard PCL and PJL are registered trademarks of Hewlett Packard Company Centronics is a trade name of Centronics Data Computer Inc Adobe ...

Page 7: ...ights in the Programs 1 License Under this license you may use the Programs only with the device on which they are installed and transfer possession of the Programs and the device to another party If you transfer the Programs you must transfer a copy of this license and any other documentation to the other party Your license is then terminated The other party agrees to these terms and conditions b...

Page 8: ...this license is governed by the laws of the State of New York If you acquired the Program in Canada this license is governed by the laws of the Province of Ontario Otherwise this license is governed by the laws of the country in which you acquired the Program Typeface Trademark Acknowledgement All resident fonts in this printer are licensed from Monotype Imaging Inc Helvetica Palatino and Times ar...

Page 9: ... and omissions 8 THE PARTIES AGREE THAT ALL OTHER WARRANTIES EXPRESSED OR IMPLIED INCLUDING WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE AND MERCHANTABILITY ARE EXCLUDED 9 Your exclusive remedy and the sole liability of Monotype Imaging in connection with the Software and Typefaces is repair or replacement of defective parts upon their return to Monotype Imaging 10 IN NO EVENT WILL MONOTYPE IMAG...

Page 10: ...st not be used to endorse or promote products derived from this software without prior written permission For written permission please contact openssl core openssl org 5 Products derived from this software may not be called OpenSSL nor may OpenSSL appear in their names without prior written permission of the OpenSSL Project 6 Redistributions of any form whatsoever must retain the following acknow...

Page 11: ...sclaimer 2 Redistributions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution 3 All advertising materials mentioning features or use of this software must display the following acknowledgement This product includes cryptographic software written by Eric Young eay cr...

Page 12: ...nd distribution terms for any publically available version or derivative of this code cannot be changed i e the code cannot simply be copied and put under another distribution licence including the GNU Publica License ...

Page 13: ...nect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help The use of a non shielded interface cable with the referenced device is prohibited CAUTION The changes or modifications not expressly approved by the party responsible for compliance could void the userÅfs authority to operate the e...

Page 14: ... products and elsewhere is certified as a Class I laser product conforming to the requirements of IEC 825 Radio Frequency Transmitter This machine contains a transmitter module We the manufacturer Kyocera Mita Corporation hereby declare that this equipment page printer models mentioned on the cover page are in compliance with the essential requirements and other relevant provisions of Directive 19...

Page 15: ...marketed in the United States A label indicating compliance with the CDRH regulations must be attached to laser products marketed in the United States Ozone Concentration These printers generate ozone gas O3 which may concentrate in the place of installation and cause an unpleasant smell To minimize the concentration of ozone gas to less than 0 1ppm we recommend you not to install the printer in a...

Page 16: ...on Head Office Manufacturer s address 2 28 1 Chome Tamatsukuri Chuo ku Osaka 540 8585 Japan declares that the product Product name Page Printer Model name FS 2020D FS 3920DN FS 4020DN Description of devices This Page Printer Model FS 4020DN is 28ppm FS 2020D is the 30ppm FS 3920DN is the 35ppm A4 size and utilizes plain paper dry toner etc The printer can be equipped with several optional enhancem...

Page 17: ...patory profits or consequential damages resulting from the use or operation of the equipment or software Energy Saving Function This printer comes equipped with a Sleep Mode where printer function remains in a waiting state but power consumption is still reduced to a minimum when there is no activity with the printer within a set amount of time Sleep Mode This printer automatically enters Sleep Mo...

Page 18: ... Star ENERGY STAR Program We have determined as a participating company in the International Energy Star Program that this product is compliant with the standards laid out in the International Energy Star Program ...

Page 19: ...ction are indicated inside the symbol Please contact your service representative to order a replacement if the safety warnings in this Operation Guide are illegible or if the guide itself is missing fee required DANGER Indicates that serious injury or even death will very possibly result from insufficient attention to or incorrect compliance with the related points WARNING Indicates that serious i...

Page 20: ...nvironmental conditions may affect the safe operation and performance of the machine Install in an air conditioned room recommended room temperature around 23 C 73 4 F humidity around 60 RH and avoid the following locations when selecting a site for the machine Avoid locations near a window or with exposure to direct sunlight Avoid locations with vibrations Avoid locations with drastic temperature...

Page 21: ... machine to an outlet with a ground connection to avoid the danger of fire or electrical shock in case of an electric short If an earth connection is not possible contact your service representative Other precautions Connect the power plug to the closest outlet possible to the machine The power supply cord is used as the main disconnect device Ensure that the socket outlet is located installed nea...

Page 22: ...contact your service representative If anything harmful paper clips water other fluids etc falls into the machine turn the main power switch off immediately Next be absolutely certain to remove the power plug from the outlet to avoid the danger of fire or electrical shock Then contact your service representative Do not remove or connect the power plug with wet hands as there is a danger of electri...

Page 23: ...s radiation exposure Cautions when Handling Consumables Caution Do not attempt to incinerate the Toner Container Dangerous sparks may cause burns Keep the Toner Container out of the reach of children If toner happens to spill from the Toner Container avoid inhalation and ingestion as well as contact with your eyes and skin If you do happen to inhale toner move to a place with fresh air and gargle ...

Page 24: ...he application software included in the CD ROM 5 Maintenance This chapter explains how to replace the toner container and how to care for your printer 6 Using the Operation Panel Explains how to use the operation panel to configure the printer 7 Options Shows the available options 8 Computer Interface Describes the possible connections between the printer and your computer 9 Troubleshooting This c...

Page 25: ...Important Used to provide important information IMPORTANT During toner container replacement temporarily move storage media and computer supplies such as floppy disks away from the toner container This is to avoid damaging media by the magnetism of toner Caution Cautions are statements that suggest mechanical damage as a result of an action CAUTION When pulling the paper pull it gently so as not t...

Page 26: ...Introduction xxiv ...

Page 27: ... illustrations for you to determine the parts and their functions Try to be familiar with the names and functions of these parts for correct use and optimal performance Components at the Front of the Printer 1 2 Components at the Rear of the Printer 1 3 Operation Panel 1 4 ...

Page 28: ...r 2 Paper Stopper 3 Top Tray 4 Right Cover 5 Operation Panel 6 USB Memory Slot 7 Paper Cassette 8 MP Multi Purpose Tray Components at the Left of the Printer and Internal Components 1 Left Cover 2 Toner Container 3 Power Switch 4 Waste Toner Box 3 2 1 4 5 7 8 6 2 3 1 4 ...

Page 29: ...2 Network Indicators FS 3920DN FS 4020DN FS 6970DN only 3 Network Interface Connector FS 3920DN FS 4020DN FS 6970DN only 4 Parallel Interface Connector 5 Power Cord Connector 6 Rear Unit 7 Option Interface Slot Network CF card Hard disk FS 2020D FS 3920DN FS 4020DN only 1 2 3 4 5 6 7 ...

Page 30: ...1 4 Machine Parts Operation Panel 1 Indicators 2 Message Display 3 Cursor Keys 4 GO Key 5 Cancel Key 6 OK Key 7 MENU Key 2 1 3 4 5 6 7 ...

Page 31: ...andling 2 1 2 Paper Handling This chapter explains paper specifications for this printer and how to load paper into the cassette or MP tray General Guidelines 2 2 Selecting the Right Paper 2 4 Paper Type 2 12 ...

Page 32: ...hich the paper is cut The higher the grade of paper you use the less risk there will be of paper jams and other problems and the higher the level of quality your printed output will reflect Differences between paper from different suppliers can also affect the machine s performance A high quality printer cannot produce high quality results when the wrong paper is used Low priced paper is not econo...

Page 33: ... 148mm 5 13 16 inches Minimum Paper Size Maximum Paper Size MP tray 216mm 8 1 2 inches 356mm 14 inches 356mm 14 inches 148mm 5 13 16 inches Note The minimum paper sizes of the paper cassette for FS 2020D is 140mm 5 1 2 inches x 210mm 8 1 4 inches 148mm 5 13 16 inches 297mm 11 3 4 inches Minimum Paper Size Maximum Paper Size Paper cassette 70mm 2 3 4 inches 148mm 5 13 16 inches Minimum Paper Size M...

Page 34: ...aper Sizes Cassettes and the MP Tray are available for the paper sizes shown below The dimensional tolerances are 0 7mm for the length and width The angle at the corners must be 90 0 2 For FS 2020D 3920DN 4020DN MP Tray Size Cassette or MP Tray Size Envelope Monarch 3 7 8 x 7 1 2 inches Legal 8 1 2 x 14 inches Envelope 10 4 1 8 x 9 1 2 inches Letter 8 1 2 x 11 inches Envelope DL 110 x 220 mm ISO A...

Page 35: ... 120 g m MP tray 60 to 220 g m PF 310 60 to 120 g m PF 315 60 to 200 g m PF 430 60 to 120g m MP Tray Size Cassette or MP Tray Size Envelope Monarch 3 7 8 x 7 1 2 inches Ledger 11 x 17 inches Envelope 10 4 1 8 x 9 1 2 inches Legal 8 1 2 x 14 inches Envelope DL 110 x 220 mm Letter 8 1 2 x 11 inches Envelope 9 3 7 8 x 8 7 8 inches ISO A3 297 x 420 mm Envelope 6 3 5 8 x 6 1 2 inches ISO A4 210 x 297 m...

Page 36: ...ity curl electrostatic properties and toner fusing characteristics The moisture content of the paper varies with the relative humidity in the room When the relative humidity is high and the paper absorbs moisture the paper edges expand becoming wavy in appearance When the relative humidity is low and the paper loses moisture the edges shrink and tighten and print contrast may suffer Wavy or tight ...

Page 37: ...passes through the fixing unit it curls upward a little To produce flat printouts load the paper so that the upward pressure from the machine can correct their curling Electrostatic discharge During the printing process the paper is electrostatically charged to attract the toner The paper must be able to release this charge so that printed sheets do not cling together in the Output Tray Whiteness ...

Page 38: ...process The recommended transparency product is 3M PP2500 Letter A4 Transparencies must be placed on the MP tray with the long edge towards the printer When unloading transparencies e g for clearing jams hold them carefully by the edges to avoid leaving fingerprints on them Labels Labels must be fed to the MP Tray One label can be loaded at a time The basic rule for printing on adhesive labels is ...

Page 39: ...th an extra margin of top sheet around the edge Do not remove the extra top sheet from the carrier sheet until after printing is finished The table below lists the specifications for adhesive label paper Postcards Up to 10 postcards can be loaded at a time Fan the stack of postcards and align the edges before loading them in the MP tray Make sure the postcards you are going to set are not curled F...

Page 40: ...an encapsulated liquid adhesive Avoid a long printing session for envelopes only Extended envelope printing can cause premature printer wear If jams occur try setting less envelopes on the MP tray To avoid jams caused by curled envelopes stack no more than 10 printed envelopes on the output tray Thick Paper Fan the stack of paper and align the edges before loading them in the MP tray Align the edg...

Page 41: ... paper Refer to Paper Specifications on page 2 2 The preprinted ink must be able to withstand the heat of fusing during the printing process and must not be affected by silicone oil Do not use paper with any kind of surface treatment such as the type of paper commonly used for calendars Recycled paper Select recycled paper that meets the same specifications as the white bond paper except for white...

Page 42: ... No Bond Yes Yes 90 to 105g m2 Normal3 Yes Recycled Yes Yes 75 to 90g m2 Normal2 Yes Vellum Yes No 60 to 64g m2 Light No Rough Yes Yes 90 to 105g m2 Normal3 Yes Letterhead Yes Yes 90 to 105g m2 Normal3 Yes Color Yes Yes 90 to 105g m2 Normal3 Yes Prepunched Yes Yes 75 to 90g m2 Normal2 Yes Envelope Yes No 170 to 220g m2 Heavy3 No Cardstock Yes No 170 to 220g m2 Heavy3 No Thick Yes No 170 to 220g m2...

Page 43: ... This chapter explains the procedure for loading paper in the cassette and the MP tray Loading Paper into the Cassette 3 2 Loading Paper into MP Multi Purpose Tray 3 6 Loading Envelopes into the MP Tray FS 2020D 3920DN 4020DN only 3 8 ...

Page 44: ... paper cassette can accommodate A5 to A3 Letter and Legal size paper and can hold approximately 250 sheets 1 Pull the paper cassette all the way out of the printer For FS 6970DN Remove the cassette cover Standard paper sizes are marked on the inside of the paper cassette A5 B5 A4 A3 B4 A4R IMPORTANT When pulling the cassette out of the printer ensure it is supported and does not fall out ...

Page 45: ...nd adjust them to the desired paper size 5 Pull the release lever and slide the paper stopper to the desired paper size When using non standard size paper move the paper guides and paper stopper all the way out insert the paper then adjust the paper guides and paper stopper to the size of the paper Adjust them so that they are in light contact with the paper Note When the paper size dial is set to...

Page 46: ...ewed printing 7 Place the paper in the paper cassette Ensure the side to be printed is facing down and the paper is not folded curled or damaged 8 Set the stack of paper so that it is under the clips as shown Note Do not load more paper than will fit under the load limits on the paper guides ...

Page 47: ... the slot in the printer Push it straight in as far as it will go There is a paper gauge on the right side of the front of the paper cassette to indicate the remaining paper supply When paper is exhausted the pointer will go down to the level of empty ...

Page 48: ...an the media paper transparencies then tap it on a level surface to avoid media jams or skewed printing 2 Pull the MP tray towards you until it stops 3 Pull out the subtray 4 Adjust the position of the paper guides on the MP tray Standard paper sizes are marked on the MP tray For standard paper sizes slide the paper guides to the position marked correspondingly ...

Page 49: ...lap on the front or left side until they stop 6 Set the MP tray paper size on the printer s operation panel Refer to the Setting MP Tray Paper Size section in the Advanced Operation Guide Note If the paper is considerably curled in one direction for example if the paper is already printed on one side try to roll the paper in the opposite direction to counteract the curl Printed sheets will then co...

Page 50: ... the green buttons to change the thickness of paper 3 Close the rear unit 4 Follow the steps of Loading Paper into MP Multi Purpose Tray on page 2 6 When loading envelope place with the envelope flap closed and keep the printing side face up Insert envelope against the guide with the flap on the front or left side until they stop CAUTION The fuser unit inside the printer is hot Do not touch it wit...

Page 51: ...nt from your PC and use the application software included in the CD ROM Connections 4 2 Changing Network Interface Parameters 4 4 Printing a Network Interface Status Page 4 12 Installing the Printer Driver 4 13 Printing from Application Software 4 19 Status Monitor 4 20 Uninstalling Software Windows PC 4 24 ...

Page 52: ... cap at the rear of this machine and connect the other side of the network cable to the network interface connector of the machine and the hub Connecting the Parallel Cable Follow the steps as below for connecting the parallel cable 1 Connect the parallel cable to the parallel interface connector at the rear of this machine 2 Connect the other side of the parallel cable to the computer s interface...

Page 53: ...rd to a power outlet 3 Press the Power Switch to On The printer begins to warm up Note Ensure the printer s power switch is off Only use the power cord supplied with the printer IMPORTANT If you install the starter toner container and switch on the power after a moment the message Please wait Adding toner is displayed When the printer is first switched on after toner installation there will be a d...

Page 54: ...h time you press U or V the selection changes Refer to the explanations below when specifying the settings Set this item to On when you connect to a network using TCP IP Submenu has items including DHCP IP Address Subnet Mask Gateway and Bonjour Set this item to On when you connect to a network using TCP IP IPv6 Submenu has items including RA Stateless and DHCPv6 Note After all network related set...

Page 55: ...ou are setting IP Address Subnet Mask and Gateway 4 Press U or V to select On or Off as the setting for DHCP and Bonjour For the IP Address Subnet Mask and Gateway settings press U or V to move the blinking cursor to the number you want to change 000 to 255 Use Y and Z to move the cursor right and left 5 Press OK 6 Press MENU The display returns to Ready Note Check with your network administrator ...

Page 56: ...ing question mark appears while you are setting RA Stateless and DHCPv6 4 Press U or V to select On or Off as the setting for RA Stateless and DHCPv6 5 Press OK 6 Press MENU The display returns to Ready NetWare AppleTalk IPP SSL Server IPSec and Security Level settings 1 Press MENU 2 Press U or V repeatedly until Security appears Note Check with your network administrator for the network address s...

Page 57: ...ator password and press OK The default setting is the numeric part of your printer s model name If you use FS 2020D enter 2020 Set this item to On when you connect to a network using NetWare In submenu frame mode can be selected from Auto 802 3 Ethernet II SNAP and 802 2 AppleTalk must be activated On for networking with Macintosh computers Set this item to On when you connect to a network using I...

Page 58: ...e is set to Off use U or V to select On and press OK 2 Press Z 3 Press OK A blinking question mark appears Each time you press U or V the selection changes 4 Display the item you want to set and press OK 5 Press MENU The display returns to Ready Security Level High NetWare On Frame Type Auto Frame Type 802 3 Frame Type Ethernet II Frame Type 802 2 Frame Type SNAP Frame Type Auto ...

Page 59: ... 2 Press OK A blinking question mark appears 3 Press OK again 4 Press MENU The display returns to Ready IPP This section explains the procedure for enabling IPP 1 Enter the administrator ID and password Then if IPP is set to Off use U or V to select On 2 Press OK A blinking question mark appears 3 Press OK again 4 Press MENU The display returns to Ready AppleTalk On AppleTalk On IPP On IPP On ...

Page 60: ...u want to set and press OK A blinking question mark appears 4 Select On or Off using U or V 5 Press OK 6 Press MENU The display returns to Ready IPSec This section explains the procedure for enabling IPSec 1 Enter the administrator ID and password Then if IPSec is set to Off use U or V to select On 2 Press OK A blinking question mark appears 3 Press OK again 4 Press MENU The display returns to Rea...

Page 61: ...Connecting and Printing 4 11 Security Level Security Level is primarily a menu used by service personnel for maintenance work There is no need for customers to use this menu Security Level High ...

Page 62: ...ance are as follows Restart Printer Service 1 Press MENU 2 Press U or V repeatedly until Adjust Maintenance appears 3 Press Z while Adjust Maintenance is displayed 4 Press U or V repeatedly until Service appears 5 Press Z 6 Press U or V repeatedly until Print Network Status Page appears 7 Press OK A question mark appears 8 Press OK Processing appears and a status page is printed out 9 When printin...

Page 63: ...ck Run Setup exe The Notice screen appears 3 Select View License Agreement to read the information and select Accept to proceed 4 Click Install Software Installation Method screen appears 5 Select Express Mode or Custom Mode as the installation method Express Mode If the printer is connected via USB or a network and is turned on the installer detects the printer Select Express Mode to perform a st...

Page 64: ...Printing System screen If no printer is discovered ensure the printer is plugged in and connected to the computer s USB or Network port then check Refresh to search printers again 2 Select the printer you want to install and click Next 3 Confirm the settings and click Install Printer driver installation starts 4 Installation Completed screen appears Click Finish to return to the main menu Note If ...

Page 65: ...tings and click Install Printer driver installation starts 5 Installation Completed screen appears Click Finish to return to the main menu Note When you want to add or edit the port connected to the printer select the printer and Custom Select then click Next Add Standard TCP IP Printer Port Wizard appears Follow the steps in the wizard to add or edit the port Note During any point in the installa...

Page 66: ...program starts up 7 Choose Select Destination Installation Type and then install the printer driver as directed by the instructions in the installation software This completes the printer driver installation Next specify the print settings If an IP or AppleTalk connection is used the settings below are required If a USB connection is used the printer is automatically recognized and connected Note ...

Page 67: ...ick the plus symbol to add the installed printer driver 10Click the IP icon for an IP connection and then enter the IP address and printer name When you click the AppleTalk icon for an AppleTalk connection enter the printer name 11Select the installed printer driver and click Add ...

Page 68: ...4 18 Connecting and Printing 12Select the options available for the printer and click Continue 13The selected printer is added This completes the printer setup procedure ...

Page 69: ...nu select Print The Print dialog box appears 3 Click the drop down list of printer names All the installed printers are listed Click the name of the printer 4 Use Number of copies to enter the number of copies required Up to 999 copies can be printed For Microsoft Word we recommend that you click Options and specify Use printer settings for the Default tray 5 To start printing click OK Note You ca...

Page 70: ...perties Click Print Settings in Properties dialog box Select Advanced tab and click Status Monitor to launch the Status Monitor Exiting the Status Monitor Use either of the methods listed below to exit the Status Monitor Exit manually Right click the Status Monitor icon in the taskbar and select Exit in the menu to exit the Status Monitor Exit automatically The Status Monitor automatically shuts d...

Page 71: ... used to notify you For information on the sound notification settings refer to Status Monitor Settings on page 4 22 Status Monitor icon The Status Monitor icon is displayed in the taskbar notification area when the Status Monitor is running When you position the cursor over the icon the printer name appears ...

Page 72: ...box to enter text you would like to hear played for events Although a sound file is unnecessary this function is applicable for Windows XP and Windows Vista To use this function follow these steps 1 Select Enable Event Notification 2 Select an event or sound file to use with the text to speech function in Available events 3 Click Browse to notify the event by sound file Select Use Text to speech t...

Page 73: ... Appearance tab is contains the following items Enlarge window Doubles the size of the Status Monitor window Always on top Positions the Status Monitor in front of other active windows Transparency Displays the Status Monitor as a transparent window ...

Page 74: ...ware The Kyocera Uninstaller wizard appears 4 Select the software package to remove 5 Click Uninstall The uninstaller starts 6 When Uninstall complete screen appears click Next 7 Select whether you restart your computer or not click Finish IMPORTANT On Macintosh computers because the printer settings are specified using a PPD PostScript Printer Description file the software cannot be uninstalled u...

Page 75: ...Maintenance This chapter explains how to replace the toner container and clean the printer General Information 5 2 Toner Container Replacement 5 2 Cleaning the Printer 5 7 Prolonged Non Use and Moving of the Printer 5 8 ...

Page 76: ... system when operating the first time Therefore only 50 of the first toner kits can be used for printing The toner container supplied with the printer will print approximately FS 2020D 6 000 pages FS 3920DN FS 6970DN 7 500 pages FS 4020DN 10 000 pages Toner Kits For best results we recommend that you only use genuine Kyocera Parts and Supplies Should any damage be caused by the application of a to...

Page 77: ...acing the toner container always replace the waste toner box at the same time If this box is full the printer may be damaged or contaminated by the waste toner that may spill over the box 1 Open the top cover CAUTION Do not attempt to incinerate the Toner Container Dangerous sparks may cause burns IMPORTANT During toner container replacement temporarily move storage media and computer supplies suc...

Page 78: ...disposal 4 Take the new toner container out of the toner kit 5 Shake the new toner container at least 10 times as shown in the figure in order to distribute the toner evenly inside the container 6 Remove the label from the toner container 7 Set the new toner container in the printer and push down on the top of the toner container to install it firmly in place as shown at the left 8 Close the top c...

Page 79: ...er While holding the waste toner box press the lock lever and then gently remove the waste toner box 2 Close the cap to the old waste toner box after removing the box from the printer 3 To prevent toner from spilling put the old waste toner box in the plastic bag contained in the toner kit and discard it later according to the local code or regulations for waste disposal Note Remove the waste tone...

Page 80: ...own at the left When the box is set correctly it will snap into place 6 Make sure that the waste toner box is correctly inserted and close the left cover After replacing the toner containers and the waste toner box clean the internal parts For instructions refer to Cleaning the Printer on page 5 7 ...

Page 81: ...tainer replacement 1 Open the top cover and MP tray 2 Lift the developer unit together with the toner container out of the printer 3 Use a lint free cloth to clean dust and dirt away from the registration roller metal 4 Insert the developer unit together with the toner container back into the machine 5 Close the top cover and MP tray ...

Page 82: ... the power cord from the wall outlet We recommend you consult with your dealer about the additional actions you should take to avoid possible damage that may occur when the printer is used next time Moving the Printer When you move the printer Move it gently Keep it as level as possible to avoid spilling toner inside the printer Be sure to consult a service technician before attempting long distan...

Page 83: ...o handle printer problems understand messages and clean paper jams General Guidelines 6 2 Print Quality Problems 6 3 Error Messages 6 5 Ready Data and Attention Indicators 6 11 Clearing Paper Jams 6 12 If a problem cannot be corrected contact your service technician ...

Page 84: ...on page 6 12 Nothing lights on the operation panel even when power is turned on and the fan makes no noise Check the power cord is property plugged into power outlet Connect both ends of the power cord securely Try replacing the power cord Refer to Installation Guide for more information Check the power switch is in the On position Refer to the Installation Guide for more information The printer p...

Page 85: ... information on installing the toner container Refer to Toner Container Replacement on page 5 2 Check that the application software is correctly operated Black or white vertical streaks Check the operation panel for toner If the Toner low message is displayed install a new toner kit To replace the toner container refer to Toner Container Replacement on page 5 2 Faint or blurred printing Check the ...

Page 86: ...er Replacement on page 5 2 Check the print density Display the print menu from the operation panel and select a lighter density setting Dirt on the top edge or back of the paper Clean the parts in the paper paths such as the paper cassette etc Printing incomplete or out of position Check that the application software is correctly operated Refer to Tips on page 6 2 Printed Results Corrective Action...

Page 87: ...anical error 0 1 2 Call for service The printer does not operate when this message is displayed The total number of pages printed is also indicated e g 0123456 Canceling data Displayed when data is being canceled Cassette not loaded The corresponding paper cassette is not installed Install the cassette The cassette number can be 1 topmost to 4 bottom Change envelope switch position Displayed when ...

Page 88: ...in If this message still remains turn the power switch off and contact your service representative or authorized service center Error Power off F000 The printer controller and operation panel cannot exchange data Turn the printer off and unplug it from the mains power supply Then contact your service representative or authorized service center See the back page of this manual for the relevant phon...

Page 89: ...automatically resumed after a preset period of time Load Cassette A4 PLAIN The paper cassette matching the paper size and paper type of the print job is empty Load paper into the paper cassette as displayed in place of Printing resumes automatically If you want to print from a different paper source press U or V to select the alternative paper source and then press OK When you press MENU Paper Set...

Page 90: ...run Press GO The print job transferred to the printer was too complex to print on a page Press GO to resume printing A page break may be automatically inserted in some places You can abandon printing by pressing Cancel If Auto Error Clear is set to On printing will be automatically resumed after a preset period of time RAM disk error Press GO A RAM disk error has occurred Look at the error code gi...

Page 91: ...tional paper feeder is installed To print from a different paper source press U or V to select the alternative paper source and then press OK Wrong Account Displayed when an attempt is made to register an account in the Job Accounting menu by entering an account code that already exists For more information refer to Job Accounting Job Accounting selection setting section in the Advanced Operation ...

Page 92: ...red reached the limit value and no more can be saved Either delete some unnecessary jobs etc or increase the limit 98 An unreadable page was found in a job The job is damaged 99 A print job for the specified ID does not exist in the hard disk Code Meaning 01 The printer does not support the CF card inserted or the CF card is broken Insert the correct CF card For more information refer to Memory Ca...

Page 93: ... resume printing press Cancel again Printing is cancelling Also indicates when paper jam occurred toner has run out cover is open and so on Flashing Indicates that a data is being received On Indicates either that data received is being processed before printing starts or that data received is being written to or read from a CompactFlash card hard disk RAM disk or USB flash memory Flashing Indicat...

Page 94: ...ows the printer s paper paths including the optional paper feeder The locations where paper jams might occur are also shown here with each location explained in the table below Paper jams can occur in more than one component on the paper paths Face up Tray FS 2020D 3920DN 4020DN PT 310 FS 6970DN PT 430 Paper Feeder FS 2020D 3920DN 4020DN PF 310 FS 6970DN PF 430 FS 6970DN PF 430 Paper jam message P...

Page 95: ...sage display to provide simple instructions for clearing jams Press when the paper jam message has appeared Then a help message will appear to facilitate jam clearing in the location Paper jam Cassette 1 to 4 B Paper is jammed at the paper cassette The cassette number can be 1 topmost to 5 bottom FS 2020D 1 and 2 page 6 15 Paper jam Duplexer C Paper is jammed inside the duplex section page 6 16 Pa...

Page 96: ...14 Troubleshooting MP Tray Paper is jammed at the MP tray Remove the jammed paper using the procedure given below 1 Remove the paper jammed at the MP tray 2 Open and close the top cover to clear the error ...

Page 97: ...er Feeder 1 Pull out the cassette or optional paper feeder 2 Remove any partially fed paper 3 Push the cassette back in securely The printer warms up and resumes printing Note Check to see if paper is loaded correctly If not reload the paper ...

Page 98: ...cedure given below 1 Pull the paper cassette all the way out of the printer 2 Open the duplexer s cover and remove any jammed paper 3 Insert the paper cassette into the slot in the printer The printer warms up and resumes printing CAUTION Do not touch parts in this area because it may result in burn injury ...

Page 99: ...rom the printer If the jammed paper appears to be pinched by rollers pull it along the normal running direction of the paper 5 Insert the developer unit together with the toner container back into the machine 6 Close the top cover and MP tray The printer warms up and resumes printing Note If you cannot find a paper jam try checking inside the rear of the printer Refer to Rear Unit on page 6 18 ...

Page 100: ...se the paper transfer unit For details refer to the User s Manual for the envelope feeder Bulk Paper Feeder FS3920DN 4020DN only Paper is jammed at the optional bulk paper feeder Detach the bulk paper feeder from the printer by sliding with the rail away from the printer holding the bulk paper feeder by both hands If paper is partially fed out from the feeder s output slot pull the paper out by ha...

Page 101: ...stem 7 8 Report Print 7 11 USB Memory USB flash memory selection 7 17 Job Box 7 19 Counter Viewing the counter value 7 25 Paper Settings 7 26 Print Settings 7 35 Network Network settings 7 50 Device Common Selecting Setting the common device 7 55 Security 7 67 Job Accounting Job Accounting selection setting 7 75 Admin Administrator settings 7 81 Adjust Maintenance Adjust Maintenance selection sett...

Page 102: ...ftware You can also access the printer s various settings from a remote location by using the control panel the printer driver or other utilities such as the Status Monitor Utility Other printer utilities can be installed using the CD ROM supplied with the printer The chapter describes the operation panel in detail including its menus and the procedures for changing various printer settings Note C...

Page 103: ...the top of the printer has a 2 line by 16 character liquid crystal display LCD eight keys and three indicators LED Messages that appear on the display and functions of indicators and keys are explained in this chapter Indicators Message Display Cursor Key GO Key MENU Key OK Key Cancel Key ...

Page 104: ...message will take several minutes Please wait Adding toner Toner is currently being replenished This message may be displayed during continuous printing of a large volume of pages which require a large amount of toner such as with photographs etc Ready The printer is ready to print Processing The printer is receiving data to print This is also shown when the printer is reading a CF card USB memory...

Page 105: ... the Troubleshooting section in the Operation Guide Flashing Indicates that a data is being received On Indicates either that data received is being processed before printing starts or that data received is being written to or read from a CompactFlash card hard disk RAM disk or USB flash memory Flashing Indicates that the printer is ready to print when Please wait is displayed Also indicates that ...

Page 106: ...ile using menu system Canceling a Printing Job 1 While the printer displays Processing press Cancel Print Cancel appears on the message display followed by the job name currently in progress 2 Press U or V to display the desired job and OK Canceling data appears on the message display and printing stops after the current page is printed MENU Key MENU lets you enter the menu system to change the se...

Page 107: ...uestion mark may be pressed when the paper jam message has appeared on the message display A help message will then appear to facilitate jam clearing in the location When Use alternative is shown in the message display use the U and V key to select the paper source OK Key This key is used to Finalize settings of numeric values and other selections Set the paper source when Use alternative is shown...

Page 108: ... the printer message display Entering the Mode Selection Menu Press MENU when Ready Please wait Sleeping or Processing is indicated on the printer message display The mode selection menu is displayed Note Settings that are received from application software and the printer driver will take priority over settings made in the operation panel IMPORTANT Job Box is displayed in the selection menu when ...

Page 109: ...displayed before the second sub menu Setting a Menu Select the desired menu and press OK to set or change the configuration Press U or V to display the desired item and OK to finalize the value or selections set Cancelling Menu Selection If you press MENU when a menu is selected the message display returns to Ready Paper Settings Indicates that there is a sub menu Type Adjust CUSTOM 1 Indicates th...

Page 110: ...lection menu is displayed For example Report Print 2 Each time you press U or V the selection changes Report Print USB Memory Job Box Counter Paper Settings Print Settings Network Device Common Security Job Accounting Admin Adjust Maintenance Note If you use the mode first selected when the printer is turned on Report Print is displayed For the second and subsequent times the last menu option you ...

Page 111: ...until Report Print appears Note that menus shown in the list may vary depending on which optional units installed in the printer Print Menu Map The printer prints a full list of the menu selection system menu map 1 Press Z while Report Print is displayed 2 Print Menu Map appears In other displays press U or V repeatedly until the map appears 3 Press OK A question mark appears 4 Press OK The messag...

Page 112: ...7 12 Using the Operation Panel Menu Map Sample Menu Map Printer Firmware version ...

Page 113: ...the printer prints a status page For a sample status page and its full description refer to the next section Understanding the Status Page Understanding the Status Page The numbers in the following diagram refer the items explained below the diagram The items and values on the status page may vary depending on the printer s firmware version Print Status Page Network Memory Emulation Counters Toner...

Page 114: ...his information shows the settings for all interfaces installed in the printer 6 Memory This item shows Standard memory in the printer Option memory slot status in megabytes Total memory in the printer Current status of the RAM disk 7 Emulation This item shows all available emulations of the printer The PCL 6 emulation is set as default when the printer is shipped from the factory The emulations a...

Page 115: ...le Report Print is displayed 2 Press U or V repeatedly until Print Hard Disk File List appears 3 Press OK A question mark appears 4 Press OK again The message Processing appears and the printer prints a list of files stored in a hard disk Print RAM Disk File List This allows you to print a list of the files on the RAM disk 1 Press Z while Report Print is displayed 2 Press U or V repeatedly until P...

Page 116: ...ayed 2 Press U or V repeatedly until Print Mem Card File List appears 3 Press OK A question mark appears 4 Press OK again The message Processing appears and the printer prints a list of files stored in a CompactFlash card IMPORTANT This message will be displayed only when the CompactFlash card is installed in the printer and properly formatted Print Mem Card File List ...

Page 117: ...uestion mark appears 4 Press OK again The folder or file appears For example Folder 1 Each time you press U or V the next folder or file appears in succession To view lower level folders or files press Z For example Folder 2 To view folders or files on still lower levels press Z For example File 3 You can move between the folder levels by pressing U and V or Y and Z 5 Press OK A question mark appe...

Page 118: ...stored in a USB memory Remove Device Removing the USB flash memory Specifies the setting for USB flash memory removal 1 Press Z while USB Memory is displayed 2 Press U or V repeatedly until Remove Device appears 3 Press OK A question mark appears 4 Press OK again Menu display ends and the USB flash memory device can be removed Print File List Printing a list of the files on a USB flash memory This...

Page 119: ...d Job Primary function To later print additional copies To proof the first copy before printing multiple copies To hold the document in printer to prevent unauthorized access To electronically store documents such as fax cover pages Start storing by Printer driver Printer driver Printer driver Printer driver On terminating print setting from application software Prints simultaneously Prints one co...

Page 120: ...es Number of copies deleted Job Box Configuration Job Box Configuration 1 Press MENU 2 Press U or V repeatedly until Job Box appears Note that menus shown in the list may vary depending on which optional units installed in the printer Quick Copy Using Quick Copy This mode enables you to print the requested number of copies of a job simultaneously storing the job on the hard disk RAM disk When addi...

Page 121: ...1 through 6 in the above section to let the title of the job to be deleted displayed 2 When the title of the job to be deleted is displayed e g Report press OK The cursor _ below the copy count starts to blink 3 Press V repeatedly until Delete appears below the title 4 Press OK The message Processing appears and the stored quick copy job is deleted Using Proof and Hold When you print multiple copi...

Page 122: ...l to the desired job title 7 Press OK The number of copies to be printed can be set To increase the copy count press U to decrease the copy count press V 8 Press OK to finalize the copy count The printer prints the specified number of copies for the job Deleting a Proof and Hold Job 1 Follow steps 1 through 6 in the above section to let the title of the job to be deleted displayed 2 When the title...

Page 123: ...eatedly until Private Stored appears The name entered in the printer driver Harold in this example also appears 3 Press OK A blinking question mark appears before the user name 4 Press U or V to display the desired user name Arlen in this example 5 Press OK The user name and the job name Agenda in this example entered in the printer driver appear with a blinking question mark 6 Press U or V to dis...

Page 124: ...s deleted Job Box Configuration This allows you to change the number of print jobs that can be stored on the hard disk and disk capacity allocated to each function Changing the Maximum Number of Quick Copy This changes maximum number of Quick Copy from 0 to 50 The default is 32 1 Press Z while Job Box is displayed 2 Press U or V repeatedly until Job Box Configuration appears 3 Press Z 4 Press U or...

Page 125: ...s the total number of pages printed You cannot change the displayed number 1 Press MENU 2 Press U or V repeatedly until Counter appears 3 Press Z Printed Pages appears as he total number of pages printed E g 2000 4 Press MENU The display returns to Ready Counter Printed Pages 0002000 ...

Page 126: ...s are as follows MP Tray Size Setting MP tray paper size MP Tray Type Setting the MP tray paper type Cassette 1 to 4 Size Setting the cassette paper size Cassette 1 to 4 Type Setting the cassette paper type Type Adjust Creating custom paper type Reset Type Adjust Resetting the custom paper type 1 Press MENU 2 Press U or V repeatedly until Paper Settings appears Paper Settings ...

Page 127: ...g question mark appears 4 Press U or V to display the desired paper size The message display toggles through the following paper sizes 5 Press OK 6 Press MENU The display returns to Ready Note Feeding the paper having a paper size which does not match the current paper size from the MP tray can cause paper jam For FS 2020D 3920DN 4020DN For FS 6970DN Env Monarch Envelope 10 Envelope 9 Envelope 6 E...

Page 128: ...atedly until MP Tray Type appears 3 Press OK A blinking question mark appears 4 Press U or V to display the desired paper type The message display toggles through the following paper types PLAIN TRANSPARENCY PREPRINTED LABELS BOND RECYCLED VELLUM ROUGH LETTERHEAD COLOR PREPUNCHED ENVELOPE CARDSTOCK THICK HIGH QUALITY CUSTOM 1 to 8 5 Press OK 6 Press MENU The display returns to Ready Note You can d...

Page 129: ... other than A5 A4 B5 A3 FS 6970DN only and Letter into a paper cassette refer to the custom paper sizes listed on page 7 30 If the PF 310 optional paper feeder is installed use the same procedure to load paper into the paper feeder cassettes 1 Pull the cassette out of the printer and set the paper size using the paper size dial 2 Adjust the position of the width guides located on the left and righ...

Page 130: ...ize FS 3920DN FS 4020DN FS 6970DN and Cassette5 Size FS 6970DN will appear for the optional paper feeders 3 Press OK A blinking question mark appears 4 Press U or V to display the desired paper size The message display toggles through the following paper sizes 5 When the desired paper size is displayed press OK The paper size is set for the paper cassette If you selected Custom in step 4 be sure t...

Page 131: ... cursor _ appears 3 Press U or V to increase or decrease the value of the figure where the cursor is blinking and display the desired width Acceptable paper widths are 140 to 216 mm 5 1 2 to 8 1 2 inches 4 Display the paper width and press OK 5 When the width is set press V Y Dimension appears the paper length setting Set the desired length in the same way as the width Acceptable paper lengths are...

Page 132: ... V repeatedly until Cassette Type appears If optional paper feeders are added Cassette 1 Type will appear for the standard paper cassette and Cassette 2 Type Cassette 3 Type FS 3920DN FS 4020DN FS 6970DN Cassette 4 Type FS 3920DN FS 4020DN FS 6970DN and Cassette 5 Type FS 6970DN will appear for the optionalpaper feeders 3 To change paper type press OK A blinking question mark appears 4 Press U or ...

Page 133: ...ress Z while Paper Settings is displayed 2 Press U or V repeatedly until Type Adjust appears 3 Press OK A blinking question mark appears 4 Press U or V to display the desired paper type The display changes as shown below PLAIN TRANSPARENCY PREPRINTED LABELS BOND RECYCLED VELLUM ROUGH LETTERHEAD COLOR PREPUNCHED ENVELOPE CARDSTOCK THICK HIGH QUALITY CUSTOM 1 to 8 5 Press OK 6 Press Z and proceed to...

Page 134: ...th appears 3 Press OK A blinking question mark appears 4 Select Enable or Disable using U or V For details of the default setting for each paper type refer to Paper Specifications on page 2 2 5 Press OK 6 Press MENU The display returns to Ready The custom paper type setting is completed Reset Type Adjust Resetting the custom paper type Reset all the custom paper type that was set in Type Adjust Cr...

Page 135: ...d source You can select the paper source from which the printer feeds paper as the default If an optional paper feeder s is installed it is also available for the default paper source 1 Press Z while Print Settings is displayed 2 Press U or V repeatedly until Paper Source appears 3 To change the current paper feed source press OK A blinking question mark appears 4 Press U or V to display the desir...

Page 136: ...escribed below 1 Press Z while Print Settings is displayed 2 Press U or V repeatedly until Paper Feed Mode appears 3 Press OK A blinking question mark appears 4 Press U or V until Auto or Fixed appears 5 Press OK 6 Press MENU The display returns to Ready When the Paper Runs Out During Printing When Paper Feed Mode is set to Fixed if the paper in the cassette runs out during printing Load Cassette ...

Page 137: ...e joined together along their short edge In selecting a binding type you must also consider the orientation of the printed page You can use long edge or short edge binding with either landscape or portrait printing Depending on the binding type and print orientation the duplexer provides four types of binding These are 1 portrait long edge 2 portrait short edge 3 landscape long edge and 4 landscap...

Page 138: ...ENU The display returns to Ready Override A4 LT Overriding difference between A4 and Letter When the Override A4 LT is turned On using the operation panel the printer ignores the difference between A4 and Letter paper sizes Printing is performed without an error message even if the actual paper size in the current cassette differs from the paper size formatting the job By default this feature is O...

Page 139: ... change the emulation mode according to the data received when printing In addition to KPDL AUTO emulation you can use the operation panel to set another emulation mode that is used very often The default setting is PCL 6 1 Press MENU 2 Press U or V repeatedly until Emulation appears on the message display 3 Press OK A blinking question mark appears 4 Press U or V repeatedly until KPDL AUTO appear...

Page 140: ...hs in dots for pen numbers 1 to 8 1 Press Z while Print Settings is displayed 2 Press U or V repeatedly until Emulation appears 3 Press OK A blinking question mark appears 4 Select KC GL using U or V 5 Press Z Pen 1 Width appears Press U or V repeatedly until the desired pen number of 1 to 8 is displayed 6 Press OK A blinking question mark appears at the last digit 7 Press U or V to increase or de...

Page 141: ...t an optional font press OK while Font Select is displayed Press U or V repeatedly until Option appears and then press OK Press Z next to display the font selection shown above You can perform this operation only when optional fonts are installed in the printer The letter before the number indicates the location of the font as shown below I Internal font S Soft downloaded font M Fonts in optional ...

Page 142: ...ional font the character size can also be changed 1 Press Z while Print Settings is displayed 2 Press U or V repeatedly until Font Select appears 3 Make sure that Internal is displayed and press Z 4 Press U or V repeatedly until Size appears 5 Press OK A blinking question mark appears 6 Press U or V to increase or decrease the value at the blinking cursor The font size can be set between 4 and 999...

Page 143: ...ch in 0 01 character per inch increments Use Z or Y to move the cursor right and left 7 When the desired size is displayed press OK 8 Press MENU The display returns to Ready Code Set Setting the code set You can change the character code set Available character code sets vary depending on the current font The default is IBM PC 8 1 Press Z while Print Settings is displayed 2 Press U or V repeatedly...

Page 144: ...e This printer incorporates the KIR Kyocera Image Refinement smoothing function KIR users the software to enhance resolution resulting in high quality printing at resolution of 600 dpi and 300 dpi The default is On KIR has no effect on the printing speed 1 Press Z while Print Quality is displayed 2 Press U or V repeatedly until KIR Mode appears 3 Press OK A blinking question mark appears 4 Select ...

Page 145: ... Selecting the print resolution You can set the default print resolution in four ways 300dpi 600dpi Fast 1200 mode and Fine 1200 mode The clarity of printed characters and graphics becomes sharper in this order 1 Press Z while Print Quality is displayed 2 Press U or V repeatedly until Resolution appears 3 Press OK A blinking question mark appears 4 Select Fine 1200 mode Fast 1200 mode 600 dpi or 3...

Page 146: ...ress Z while Page Set is displayed 2 Press U or V repeatedly until Copies appears 3 Press OK A blinking cursor _ appears 4 Press U or V to increase or decrease respectively the value at the blinking cursor The number of copies can be set between 1 and 999 Use Y and Z to move the cursor right and left 5 When the desired size is displayed press OK 6 Press MENU The display returns to Ready Zoom Reduc...

Page 147: ...the paper cassette The display will show the messages given in the following table 1 Press Z while Page Set is displayed Source size indicator Target size indicator CS Current cassette size CS CS 98 LG Legal size 8 1 2 14 inches LG LG 98 LT Letter size 8 1 2 11 inches LT A4 LT 98 LD Ledger size 11 17 inches LD LD 98 O2 O2 FO FO 8K 8K 16K 16K A5 148 210 mm A5 A5 98 B5 182 257 mm B5 A5 B5 98 A4 210 ...

Page 148: ...to select the target size 7 Press OK 8 Press MENU The display returns to Ready Orientation Print orientation You can select portrait upright or landscape sideways page orientation 1 Press Z while Page Set is displayed 2 Press U or V repeatedly until Orientation appears 3 Press OK A blinking question mark appears 4 Select Portrait or Landscape using U or V 5 Press OK 6 Press MENU The display return...

Page 149: ...ormed Default CR and LF A linefeed and carriage return are performed Ignore CR The carriage return is ignored 1 Press Z while Page Set is displayed 2 Press U or V repeatedly until CR Action appears 3 Press OK A question mark appears 4 Press U or V repeatedly until the desired carriage return appears 5 When the desired action is displayed press OK 6 Press MENU The display returns to Ready Wide A4 W...

Page 150: ...sport TCP UDP layer and application layer The interface layer is a key layer in the TCP IP system that provides an abstracted interface that is not dependent on the link communication line frame relay or Ethernet etc to the IP module IP layer This means that the IP module can use this abstracted interface which is not dependent on the link type to exchange IP packets back and forth with the link l...

Page 151: ...sending and receiving of Internet data IP packets IP addresses can be either destination addresses or source addresses Specifically an IP address is a bit string consisting of a host address or host section that identifies a computer host connected to the Internet and a network address or network section that identifies the network to which that computer belongs or more specifically the computer s...

Page 152: ...linking cursor You can set any value between 000 and 255 Use Y and Z to move the cursor right and left 5 Display the desired subnet mask and press OK 6 Press MENU The display returns to Ready Gateway Gateway setting Gateway generally refers to a protocol conversion device used to allow networks with differing protocol systems to interconnect For example a Gateway device is required to connect a di...

Page 153: ...e TCP IP On is displayed 2 Press U or V repeatedly until Bonjour appears 3 Press OK A blinking cursor _ appears 4 Select On or Off using U or V 5 Press OK 6 Press MENU The display returns to Ready TCP IP IPv6 IPv6 settings This selects the settings for TCP IP IPv6 TCP IP IPv6 is based on the current Internet protocol TCP IP IPv4 IPv6 is the next generation Internet protocol and expands the availab...

Page 154: ...DHCPv6 DHCPv6 setting DHCPv6 is the next generation of the Internet s Dynamic Host Configuration Protocol and supports IPv6 It extends the BOOTP startup protocol that defines the protocols used for transferring configuration information to hosts on the network DHCPv6 permits the DHCP server to use its expanded functionality to send configuration parameters to an IPv6 node Because the network addre...

Page 155: ...the language of the message display by following the procedure given below You can optionally download messages in other languages Contact your service technician for information 1 Press Z while Device Common is displayed 2 Press U or V repeatedly until MSG Language appears The default message language is English 3 To change the language press OK A blinking question mark appears 4 Press U or V The...

Page 156: ...irm Key confirmation tone setting When On is selected in this setting a tone sounds each time a key is used The default setting is On 1 Press Z while Buzzer is displayed 2 Press U or V repeatedly until Key Confirm appears 3 Press OK A blinking question mark appears 4 Select On or Off using U or V 5 Press OK 6 Press MENU The display returns to Ready Job End Job completed tone setting When On is sel...

Page 157: ...rk appears 4 Select On or Off using U or V 5 Press OK 6 Press MENU The display returns to Ready Error Error tone setting When On is selected in this setting a tone sounds when a problem such as running out of paper or a paper jam occurs during printing The default setting is On 1 Press Z while Buzzer is displayed 2 Press U or V repeatedly until Error appears 3 Press OK A blinking question mark app...

Page 158: ...et the desired data size for the RAM disk as described in the following section This allows you to perform the following operations on the RAM disk 1 Press Z while Device Common is displayed 2 Press U or V repeatedly until RAM Disk Mode appears 3 Press OK A blinking question mark appears 4 Select On or Off using U or V 5 Press OK 6 Press MENU The display returns to Ready Note The printer supports ...

Page 159: ...then on again The selected RAM disk size is activated after the printer is restarted Hard Disk Using the optional hard disk Installing the optional hard disk into the printer allows you to perform the following operations on the hard disk Format Formatting hard disk When an optional hard disk is inserted into the printer for the first time it must be formatted before use This menu is displayed onl...

Page 160: ...e display returns to Ready Memory Card Using the CF card The printer is equipped with a slot for a CF card memory card By inserting a CF card into the printer the following operations become available Format Formatting CF card For details about the handling of the CF card refer to CompactFlash CF Card on page 8 7 1 Press Z while Device Common is displayed 2 Press U or V repeatedly until Memory Car...

Page 161: ...Error detection setting This specifies the settings for the detection methods used for duplex printing errors and for paper size and paper type errors when the paper source is fixed The options available in Error Handling are as follows Duplex Duplex printing error detection setting Paper Mismatch Detection settings for paper size type errors when the paper source is fixed 1 Press Z while Device C...

Page 162: ...es and or types do not match between a print job and a paper source This can be disabled if you want to continue printing even if the paper size or type you specified is different from the fixed paper source The default setting is On 1 Press Z while Error Handling is displayed 2 Press U or V repeatedly until Paper Mismatch appears 3 Press OK A blinking question mark appears 4 Select On or Off usin...

Page 163: ...layed 2 Press U or V repeatedly until Timer appears Form Feed Time Out Automatic form feed timeout setting If the printer receives no data for a certain period it will time out and release the current interface It prints whatever data it has in its buffer and feeds out the page The default form feed timeout time is 30 seconds 1 Press Z while Timer is displayed 2 Press U or V repeatedly until Form ...

Page 164: ...s FS 2020D 3920DN 4020DN 5 minutes FS 6970DN 1 Press Z while Timer is displayed 2 Press U or V repeatedly until Sleep Timer appears 3 To change the timeout time press OK A blinking cursor _ appears 4 Press U or V to increase or decrease the value at the blinking cursor and set the desired time The timer can be set between 1 and 240 minutes Use Y and Z to move the cursor right and left 5 Press OK 6...

Page 165: ...g the auto error clear recovery time refer to the next section Error Clear Timer Setting the error clear time 1 Press Z while Timer is displayed 2 Press U or V repeatedly until Auto Error Clear appears 3 Press OK A blinking question mark appears 4 Select On or Off using U or V 5 Press OK 6 Press MENU The display returns to Ready Error Clear Timer Setting the error clear time If Auto Error Clear is...

Page 166: ...e is 90 seconds 1 Press Z while Timer is displayed 2 Press U or V repeatedly until Panel Reset Timer appears 3 Press OK The message display shows a blinking cursor _ 4 Press U or V to increase or decrease the value at the blinking cursor and set the desired time The time must be set between 005 and 495 seconds in 5 second increments Use Y and Z to move the cursor right and left 5 Press OK 6 Press ...

Page 167: ...ng 1 Press MENU 2 Press U or V repeatedly until Security appears ID Administrator ID input To use the Security function you must enter an administrator ID For information on how to set the administrator ID refer to Admin Administrator settings on page 7 81 1 Press Z while Security is displayed 2 The message display shows ID and a blinking cursor _ 3 Press U or V to increase or decrease respectivel...

Page 168: ...e external device block setting You can use this to lock and thereby protect the interface The options available in Interface Block are as follows USB Host USB memory slot setting USB Device USB interface setting Parallel I F Parallel interface Option I F Network interface card setting 1 After entering the administrator ID and password press U or V repeatedly until I F Block appears USB Host USB m...

Page 169: ...ile I F Block is displayed Parallel I F appears 2 Press OK A blinking question mark appears 3 Select Block or Unblock using U or V 4 Press OK 5 Press MENU The display returns to Ready Option I F Network interface card setting This locks and protects the network interface card NIC The default setting is Unblock 1 Press Z while I F Block is displayed Option I F appears 2 Press OK A blinking question...

Page 170: ... and protocol stacks are in the form of modules called NetWare Loadable Modules NLMs and the ability of NLMs to load and unload flexibly and dynamically is a major advantage of this system The default setting is On 1 After entering the administrator ID and password press U or V repeatedly until NetWare appears 2 Press OK A blinking question mark appears 3 Select On or Off using U or V 4 Press OK 5...

Page 171: ...ENU The display returns to Ready IPP IPP setting IPP Internet Printing Protocol is a standard that uses TCP IP networks such as the Internet to enable print jobs to be sent between remote computers and printers IPP is an extension of the HTTP protocol used to view websites and enables printing to be carried out via routers on printers in remote locations It also supports the HTTP authentication me...

Page 172: ... or Off using U or V 4 Press OK 5 Press MENU The display returns to Ready DES SSL Server DES setting DES Data Encryption Standard is a typical symmetric key cryptographic algorithm that divides data in to 64 bit blocks and then encrypts each block using a 56 bit key The default setting is Off 1 Press Z while SSL Server On is displayed DES appears 2 Press OK A blinking question mark appears 3 Selec...

Page 173: ...tructure a typical structure for repeated encryption with three selectable key lengths of 128 192 and 256 bits The default setting is Off 1 Press Z while SSL Server On is displayed AES appears 2 Press OK A blinking question mark appears 3 Select On or Off using U or V 4 Press OK 5 Press MENU The display returns to Ready IPP over SSL SSL Server IPP over SSL setting IPP over SSL is an encryption fun...

Page 174: ...PSec IP Security Protocol is a security protocol adopted as the standard by the IETF for authentication and encryption in the third network layer IP layer It can be used with both IPv4 and IPv6 The default setting is Off 1 After entering the administrator ID and password press U or V repeatedly until IPSec appears 2 Press OK A blinking question mark appears 3 Select On or Off using U or V 4 Press ...

Page 175: ...partment Removal Print Job Accounting List Job Accounting list output 1 Press MENU 2 Press U or V repeatedly until Job Accounting appears ID Administrator ID input To set up Job Accounting you must enter an administrator ID For information on how to set the administrator ID refer to Admin Administrator settings on page 81 1 Press Z while Job Accounting is displayed 2 The message display shows ID a...

Page 176: ...1 After entering the administrator ID and password press U or V repeatedly until Job Accounting appears 2 Press OK A blinking question mark appears 3 Select On or Off using U or V 4 Press OK 5 Press MENU The display returns to Ready Job Accounting enabled If department administration is enabled an account ID entry screen appears each time you retrieve a status page or list 1 A blinking cursor _ ap...

Page 177: ...rinted for the currently selected account 1 Set the account ID and then press U or V repeatedly until Counter appears E g 100 The counter shows a number between 0000000 and 9999999 2 Press MENU The display returns to Ready Restriction Print restriction selection Sets restricted functionality for all printing on the currently selected account You can use the restrictions to prohibit printing by ind...

Page 178: ... the blinking cursor Set the desired number of pages You can set a number between 0000001 and 9999999 as the number of pages Use Y and Z to move the cursor right and left 4 Press OK 5 Press MENU The display returns to Ready Reset Counter Counter reset Resets the counter pages used for the currently selected account 1 Set the account ID and then press U or V repeatedly until Reset Counter appears 2...

Page 179: ...lete Account appears 3 Press OK A blinking question mark appears E g 001 4 Each time you press U or V the next registered account ID in the sequence appears 5 Display the desired account ID and press OK The account ID is deleted 6 Press MENU The display returns to Ready IMPORTANT Because account IDs are managed as numeric strings 1 and 001 are handled as different accounts Also once Job Accounting...

Page 180: ...ages for all accounts as a Job Accounting list 1 Press Z while Job Accounting is displayed 2 Press U or V repeatedly until Print Job Accounting List appears 3 Press OK A blinking question mark appears 4 When you press OK again Processing appears and printing begins 5 Press MENU The display returns to Ready Print Job Accounting List ...

Page 181: ...ursor _ 3 Press U or V to increase or decrease respectively the value at the blinking cursor Enter the specified ID Use Y and Z to move the cursor right and left Enter an ID consisting of between 1 and 16 numbers 4 Press OK Proceed to the next step Password Administrator Password input Password Administrator Password input You can use this to set the administrator password The default setting is t...

Page 182: ... Press OK A confirmation screen appears E g Where the administrator ID is changed to 002 5 Press OK The new administrator ID is confirmed 6 Press MENU The display returns to Ready Change Password Administrator Password change You can use this to change the administrator password 1 In step 3 in Password Administrator Password input above press U or V while the Admin Change screen is displayed until...

Page 183: ...ow resets the printer s temporary conditions such as the current page orientation font etc set by commands to their default values Downloaded fonts and macros are deleted from the printer s memory 1 Press Z while Adjust Maintenance is displayed 2 Press U or V repeatedly until Restart Printer appears 3 Press OK A question mark appears 4 Press OK again Self test appears while the printer is resettin...

Page 184: ...s OK A question mark appears 4 Press OK again Processing appears and a service status page is printed out 5 When printing ends the display returns to Ready Print Network Status Page Printing the network status page The network status page contains detailed information on the network settings This is primarily used for maintenance by service personnel but it contains information that may also be us...

Page 185: ...installed and the printer is turned on This is primarily used for maintenance by service personnel DRUM CTRL Setting the automatic drum surface refreshing The drum surface can be refreshed automatically at a predetermined period of time using this menu regardless of the status detected by the temperature humidity sensor This is primarily used for maintenance by service personnel Drum Setting the d...

Page 186: ...7 86 Using the Operation Panel ...

Page 187: ... 8 1 8 Options This chapter explains the options for this printer General Information 8 2 Expansion Memory Modules 8 4 Paper Feeder PF 310 8 6 Paper Feeder PF 430 8 6 CompactFlash CF Card 8 7 Other Options 8 9 ...

Page 188: ... following sections Note Install the memory module before installing the optional paper feeder PF 310 Envelope Feeder EF 310 for FS 3920DN FS 4020DN Faceup Output Tray PT 310 for FS 3920DN FS 4020DN Expansion Memory DIMM 64 128 256 512 MB Network Interface Card IB 31 for FS 2020D Hard Disk HD 5A CompactFlash USB Flash Memory Paper Feeder PF 310 FS 2020D x 1 FS 3920DN FS 4020DN x 3 Bulk Paper Feede...

Page 189: ...Install the memory module before installing the optional paper feeder PF 430 Faceup Output Tray PT 430 Expansion Memory DIMM 128 256 512 MB USB Flash Memory Hard Disk HD 5A CompactFlash Paper Feeder PF 430 x 4 FS 6970DN ...

Page 190: ...he memory module To protect electronic parts discharge static electricity from your body by touching a water pipe faucet or other large metal object before handling the memory module Or wear an antistatic wrist strap if possible when you install the memory module Always hold the main controller board or a memory module by its edges as shown below to avoid damaging electronic parts Note The expansi...

Page 191: ... the memory socket until it clicks in place Then push down the memory module to secure 6 After you finish installing the memory module secure the inner cover with screws removed in step 3 and close the right cover Removing a Memory Module To remove a memory module remove the right cover and the memory slot cover from the printer Then carefully push out the two socket clamps Ease the memory module ...

Page 192: ...legal size 80g m2 paper This feeder is attached at the bottom of the printer as shown on below Paper Feeder PF 430 The PF 430 paper feeder allows you to add four more paper cassettes to the bottom of the printer for continuous feeding of a large volume of paper Each paper cassette can hold up to approximately 250 sheets of ISO A4 ISO A5 JIS B5 letter and legal size 80g m2 paper This feeder is atta...

Page 193: ...acros and overlays 1 Turn off the printer and disconnect the power cord and printer cable 2 Remove the screws and the option interface slot cover 3 Install the CompactFlash card into the slot 4 Secure the option interface slot cover with screws removed in step 2 CAUTION Before inserting a CF card in the printer make sure that the printer is switched off ...

Page 194: ...ze of paper to be used 2 Install the faceup output tray on the rear of the printer IB 31 Network Interface Cards For FS 2020D Along with the standard for the network interface on the printer the network interface card supports TCP IP IPX SPX NetBEUI and AppleTalk protocols so that the printer can be used on network environments including Windows Macintosh UNIX NetWare etc The network interface car...

Page 195: ...FS 4020DN Holds more envelopes at a time than the MP tray This envelope feeder can be attached to the front of the printer after the MP tray has been removed HD 5A Hard Disk If a hard disk is installed in the printer received data can be rasterized and stored on this hard disk This enables to use the Job Box functions For details refer to Job Box on page 7 19 USB Flash Memory See your dealer for p...

Page 196: ...8 10 Options ...

Page 197: ...Computer Interface 9 1 9 Computer Interface This chapter contains explanations on the following topics General Information 9 2 Parallel Interface 9 2 USB Interface 9 2 Network Interface 9 3 ...

Page 198: ...h the Universal Serial Bus Specification Revision 2 0 Connectors Printer B type receptacle female with upstream port Cable B type plug male Cable Use a shielded cable that complies with USB 2 0 Hi Speed USB and not longer than 5 meters 16 feet Transfer Mode High speed 480 Mbps maximum Full Speed 12 Mbps maximum Power Control Self power device Interface Signals USB Connector Pin Assignment Note Use...

Page 199: ... authentication Supports IPv6 Supports IPv6 which is based on IPv4 with improvements such as increased manageable address space additional security functions and priority based data transmission Supports IPSec Supports IPSec the security protocol that authenticates and encrypts in the network layer IP layer Specifications Connector 10 Base T 100 Base TX Operating Systems Windows 2000 XP Vista Serv...

Page 200: ...9 4 Computer Interface EMI Countermeasures VCCI Class B FCC Class B U S CE Europe IMPORTANT When IPv6 functions are used the devices used on the network routers PCs etc must support IPv6 ...

Page 201: ...Appendix 10 1 10 Appendix This section lists the following information of this printer Specifications 10 2 Environmental Standard Requirements 10 4 ...

Page 202: ...16 356mm Ledger Legal Letter A3 A4 B4 A5 JIS B5 A5 A6 Folio Oficio II Statement Envelope C4 Envelope C5 ISO B5 Executive 8 kai 16 kai Custom 148 210 to 297 432mm MP Tray A4 JIS B5 A5 Folio Legal Letter Oficio II Statement Executive A6 JIS B6 ISO B5 Envelope C5 Envelope 10 Envelope 9 Envelope 6 Envelope Monarch Envelope DL Hagaki Ofuku Hagaki 16K Yokei 2 Yokei 4 Custom 70 148 to 216 356mm Ledger Le...

Page 203: ...ts Resolution Fine 1200 mode Fast 1200 mode 600 dpi 300 dpi Operating Environ ment Tempera ture 10 to 32 5 C 50 to 90 5 F Humidity 15 to 80 Altitude 2 500 m 8 202 ft maximum Brightness 1 500 lux maximum Controller PowerPC 440 533 MHz PowerPC 440 600 MHz PowerPC 440 667 MHz PowerPC 440 600 MHz Supported OS Windows 2000 Service Pack 2 or later Windows Server 2003 Windows XP Windows Vista Mac OS X 10...

Page 204: ...76 W During printing 543 W U S A Canada 560 W European countries 658 W U S A Canada 641 W European countries 682 W U S A Canada 667 W European countries 516 W During standby 9 1 W U S A Canada 9 2 W European countries when EcoFuser is On 9 4 W U S A Canada 9 5 W European countries when EcoFuser is On 9 4 W U S A Canada 9 9 W European countries when EcoFuser is On 9 6 W when EcoFuser is On 69 W U S...

Page 205: ...er of client computers where it is not specifically necessary to assign a separate IP address to each client including printers dpi dots per inch This indicates the number of dots printed per inch 25 4mm as a unit for expressing resolution EcoPrint This is a printing mode that reduces toner consumption Pages printed in the EcoPrint mode are lighter than pages printed in the normal mode Emulation T...

Page 206: ...r outlines are represented with numerical expressions and fonts can be enlarged or reduced in different ways by changing the numeric values of those expressions Printing remains clear even if you enlarge fonts since the characters are defined with outlines represented with numerical expressions You can specify the font size in steps of 0 25 points up to 999 75 points Parallel interface With this i...

Page 207: ... the operation panel Subnet Mask This is a 32 bit numerical value that defines which bits of the IP address specify the network address and which specify the host address TCP IP Transmission Control Protocol Internet Protocol TCP IP is a suite of protocols designed to define the way computers and other devices communicate with each other over a network USB Universal Serial Bus An interface standar...

Page 208: ...11 4 ...

Page 209: ...7 42 Changing network interface parameters 4 4 Character pitch 7 43 Cleaning printer 5 7 Document processor 6 3 Clearing paper jams bulk paper feeder 6 18 duplexer 6 16 envelope feeder 6 18 inside the printer 6 17 MP tray 6 14 paper cassette 6 15 paper feeder 6 15 rear unit 6 18 Code set Setting 7 43 Common device Selecting or setting 7 55 CompactFlash card 8 7 Components at the front of the print...

Page 210: ...14 Installing CF card 8 7 Installing memory module 8 5 Installing the printer driver 4 13 Mac OS 4 16 Windows PC 4 13 IPP Internet Printing Protocol 7 71 IPP over SSL setting SSL server 7 73 IPSec IP Security Protocol 7 74 J Job Accounting 7 76 Job Box 7 19 Configuration 7 24 Private Print Stored Job 7 23 Proof and Hold 7 21 Quick Copy 7 20 Job Retention 7 19 Job Storage 7 20 K Keys Basic operatio...

Page 211: ...USB flash memory 7 18 O OK key operation panel 1 4 Online help messages for clearing paper jams 6 13 Operation Panel diagram 7 3 Operation panel components 1 2 indicators keys 1 4 Option Bulk paper feeder 8 2 CompactFlash 8 2 8 3 Document finisher 5 7 Envelope feeder 8 2 expansion memory module 8 2 8 3 Faceup output tray 8 2 8 3 Hard disk 8 2 8 3 Network interface card 8 2 Paper feeder 8 2 8 3 pap...

Page 212: ... 7 18 Printing a network interface status page 4 12 Printing from application software 4 19 Printing KPDL error report 7 40 Prolonged non use 5 8 R RAM Disk 7 58 Rear unit clearing paper jams 6 18 components 1 3 Removing memory module 8 5 Removing USB flash memory 7 18 Replacement toner container 5 2 5 3 waste toner box 5 5 Replacing toner container 5 3 Replacing waste toner box 5 5 Resetting cust...

Page 213: ... 5 2 Toner kit toner container plastic waste bag waste toner box instal lation guide 5 2 Top cover components 1 2 Top tray components 1 2 Transparency 2 8 Troubleshooting 6 1 general problems 6 2 print quality problems 6 3 Turning on the power 4 3 U Uninstalling software 4 24 Unit of measurement Selecting 7 31 USB cable connection 4 2 USB Interface 9 2 USB interface 7 69 USB interface connector co...

Page 214: ...Index 6 ...

Page 215: ... Memo ...

Page 216: ... Memo ...

Page 217: ...E1 We recommend the use of our own brand supplies We will not be liable for any damage caused by the use of third party supplies in this machine ...

Page 218: ......

Page 219: ...452 9 ...

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