Konica Minolta bizhub C31P, User Manual

Page: 218 / 282

Solving Problems with Media Misfeeds 204
Media is
misfeeding. The media is not cor-
rectly positioned in
the tray. Remove the misfed media and reposi-
tion the media properly in the tray.
The number of sheets
in the tray exceeds
the maximum
allowed. Remove the excess media and reload
the correct number of sheets in the
tray.
The media guides are
not correctly adjusted
to the media size. Adjust the media guides in the tray to
match the size of the media.
Warped or wrinkled
media is loaded in the
tray. Remove the media, smooth it out, and
reload it. If it still misfeeds, do not use
that media.
The media is moist
from humidity. Remove the moist media and replace it
with new, dry media.
Custom-sized media,
envelopes, labels,
postcards, thick
stock, glossy, or
transparencies are
loaded in Tray 2, 3 or
4. Special media must be loaded in
Tray 1 only.
The recommended
transparency or label
sheet is facing the
wrong way in Tray 1. Load the transparencies or label
sheets according to the manufacturer’s
instructions.
Envelopes are facing
the wrong way in
Tray 1. Load the envelopes in Tray 1 so the
flaps are facing up.
If the flaps are on the long edge, load
the envelopes with the flaps toward the
right of the printer.
Symptom Cause Solution