KitchenAid Pro Line KHWV01RSS, Technical Education

Page: 98 / 104

6-12
POSSIBLE CAUSE/TEST
PROBLEM
WON’T DISPENSE
WON’T FILL
OVER FILLS
1. Verify the unit is level.
2. Verify dispenser drawer is not clogged with detergent.
3. Unplug washer or disconnect power.
4. Check water connections to the unit and within the unit. Check for plugged
screen in water source.
5. Check dispenser motor.
6. Check harness connections.
7. Plug in washer or reconnect power.
8. Verify CCU operation by running a Diagnostic test or any cycle.
1. Check installation. Verify hot and cold water faucets are open.
2. Unplug washer or disconnect power.
3. Check inlet valves.
4. Check water connections to the unit and within the unit. Make sure water supply
hoses are unobstructed. Check for plugged screen.
5. Plug in washer or reconnect power.
6. Check operating pressure switch.
7. Check drain pump motor.
8. Verify CCU operation by running a Diagnostic test or any cycle.
9. Check under problem “Won’t Dispense.”
1. Verify the unit is level.
2. Unplug washer or disconnect power.
3. Check pump drain system. This could indicate a failure to drain.
4. Check operating pressure switch.
5. Check pressure switch hose.
6. Verify flowmeter operation by blowing air though the part and measuring the
resistance.
7. Plug in washer or reconnect power.
8. Verify CCU operation by running a Diagnostic test or any cycle.
NOTE: Possible Cause/Tests must be performed in the sequence shown for
each problem.
CONTROL
WON’T ACCEPT
SELECTIONS
1. Press PAUSE/CANCEL button on the touchpad twice.
2. Drain the unit, then check that the drain hose and drain pump filter are clear of
foreign objects.
3. Check the touchpad/LED assembly by selecting different cycles and changing
the modifiers and options available to confirm the touchpad/LED is responding.
4. Unplug washer or disconnect power.
5. Check harness connections.
6. Plug in washer or reconnect power.
7. Verify CCU operation by running a Diagnostic test or any cycle.