P30
Assistance in case of problems
FAQ V1.01
26
© KEBA
LED bar
Cause
Measure
Internal error
Disconnect the vehicle from the
charging station and restart the
charging process.
If a software update is running:
Software update has failed.
Download the software update
again.
If the error persists: Contact a
service technician
3.3
Red/White error displays
This chapter covers the error messages shown in red/white on the LED bar.
LED bar
Cause
Measure
The plug was pulled out of the
socket during charging or the
plug was not properly locked and
released from the socket during
charging.
Disconnect plug and reconnect,
paying attention to the correct
locking.
The plug was not recognized.
Check if the plug is compliant
with the standard.
Overtemperature shutdown: The
permissible temperature in the
charging station has been ex-
ceeded.
Disconnect the plug and wait un-
til the charging station has
cooled down.
If the error occurs repeatedly:
Check that the device is
mounted in a suitable place.
The plug could not be locked.
Unplug the plug and quickly plug
it in again.
If the problem persists, check the
following: Contamination of the
socket; use of a standard-com-
pliant plug; mechanical damage
of the plug; cable defect.
The charging station has not de-
tected an electric vehicle but
rather a unauthorized consumer.
Only standard-compliant electri-
cally operated vehicles may be
charged.
Remove the unauthorized con-
sumer and restart the charging
process.
The charging station is in com-
missioning mode.
Check the DIP switch settings for
correct configuration and restart
the charging process (see the
"Installation Manual").
