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WARRANTY
J. A. ROBY GAS FIREPLACE LIMITED LIFETIME WARRANTY
The following materials and workmanship in your new J. A. ROBY gas fireplace are warranted against defects for as long as you own the fireplace. This
cover:
Combustion chamber
Burner
Ceramic glass * (Thermal breakage only)
Electrical 110V and millivolts components and wearable parts such as blowers, gas valves, thermal switch, switches, wiring, remote control, ignitor, gasketing,
SmartCase
®
, safety screen and thermal insulation panel are covered and J. A. ROBY will provide replacement parts free of charge during the first year of the
limited warranty.**
- Labour related to warranty repair is covered free of charge during the first year. However, repair work requires the prior approval of an authorized company
official. Labour cost. To the account of J. A. ROBY are based on a predetermined rate schedule and any repair work must be done through an authorized J.
A. ROBY dealer.
*= Digital pictures required
**= Construction of models may vary. Warranty applies only to components included with your specific appliance.
CONDITIONS & LIMITATIONS
J. A. ROBY warrants its gas fireplace against manufacturing defects to the original purchaser only. Registering your warranty is not necessary. Simply provide
your proof of purchase along with the model and serial number to make a warranty claim. J. A. ROBY reserves the right to have its representative inspect
any product or part thereof prior to honoring any warranty claim. Provided that the purchase was made through an authorized J. A. ROBY dealer your fireplace
is subject to the following conditions and limitations:
•
This factory warranty is non-transferable and may not be extended whatsoever by any of our representatives.
•
This gas fireplace must be installed by a licensed, authorized service technician or contractor. Installation must be done in accordance with the installation
instructions included with the product and all local and national building and fire codes.
•
This limited lifetime warranty does not cover damages caused by misuse, lack of maintenance, accident, alterations, abuse or neglect and parts installed
from other manufacturers will nullify this warranty.
•
This Limited Lifetime Warranty further does not cover any scratches, dents, corrosion or discoloring caused by excessive heat, abrasive and chemical
cleaners, artificial logs and glass ember.
•
J. A. ROBY warrants its burners against manufacturing defects: During the 10 first years, J. A. ROBY will replace or repair the defective parts covered
by the lifetime warranty at our discretion free of charge. From 10 years to life, J. A. ROBY will provide replacement burner at 50% of the current retail
price.
•
During the first year only, this warranty extended to the repair or replacement of warranted parts which are defective in material or workmanship provided
that the product has been operated in accordance with the operation instructions and under normal conditions.
•
After the first year, with respect to this Limited Lifetime Warranty, J. A. ROBY may, at its discretion, fully discharge all obligations with respect to this
warranty by refunding to the original warranted purchases the wholesale price of any warranted but defective part(s).
•
J. A. ROBY will not be responsible for installation, labour or any other expenses related to the reinstallation of a warranted part and such expenses are
not covered by this warranty.
•
Notwithstanding any provisions contained in this Limited Lifetime Warranty, J. A. ROBY’S responsibility under this warranty i
s defined as above and it
shall not in any event extend to any incidental, consequential or indirect damages.
•
This warranty defines the obligations and liability of J. A. ROBY with respect to the J. A. ROBY gas fireplace and any other warranties expressed or
implied with respect to this product, its components or accessories are excluded.
•
J. A. ROBY neither assumes, nor authorizes any third party to assume, on its behalf, any other liabilities with respect to the sale of this product.
Summary of Contents for loo RGR-25
Page 18: ...18 2 3 FIREPLACE DIMENSIONS 2 3 1 LOO RGR 25 INSERT 2 3 2 MISTRAL RGP 25 PENINSULA...
Page 19: ...19 2 3 3 AUSTER RGCG 25 LEFT CORNER 2 3 4 MOUSSON RGCD 25 RIGHT CORNER...
Page 20: ...20 2 3 5 SIROCCO RGB 25 PANORAMIC 2 3 6 PAMPERO RGC 25 CENTRAL...
Page 21: ...21 2 3 7 SUROIT RGV 25 SEE THRU...
