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3-2

Intrepid® 6140 Director Installation and Service Manual

Maintenence Analysis Procedures

Quick Start

Table 3-2

lists and summarizes MAPs. Fault isolation normally begins

MAP 0000: Start MAP

Table 3-3

lists event codes, corresponding MAP references, and

provides a quick start guide if an event code is readily available.

Table 3-2

MAP Summary

MAP

Page

MAP 0000: Start MAP

3-8

MAP 0100: Power Distribution Analysis

3-13

MAP 0200: POST Failure Analysis

3-16

MAP 0300: Loss of Server Communication

3-20

MAP 0400: FRU Failure Analysis

3-30

MAP 0500: Port Failure or Link Incident Analysis

3-34

MAP 0600: Fabric or ISL Problem Analysis

3-48

Table 3-3

Event Codes versus Maintenance Action

Event

Code

Explanation

Action

001

System power-down.

Power on director.

010

Go to

MAP 0600

011

Go to

MAP 0600

020

Name server unable to synchronize databases.

Go to

MAP 0600

021

Name Server database invalid.

Go to

MAP 0600

031

SNMP request received from unauthorized community.

Add a community name at the Element Manager.

050

Management server unable to synchronize databases.

Go to

MAP 0600

051

Management server database invalid.

Go to

MAP 0600

052

Management server internal error.

Go to

MAP 0600

Summary of Contents for Intrepid 6140 Director

Page 1: ...terlocken Crescent Broomfield CO 80021 3464 Corporate Headquarters 800 545 5773 Sales E mail sales mcdata com Web www mcdata com Intrepid 6140 Director Installation and Service Manual P N 620 000157 420 REV A ...

Page 2: ...ion New cover and new format 620 000157 201 6 2003 Updates to describe new firmware and software download procedures from McDATA s home page 620 000157 300 8 2003 Revision of the manual to describe the one unit 1U rack mount server and Release 7 2 of the Enterprise Fabric Connectivity Manager applica tion 620 000157 400 12 2003 Revision of the manual to describe Release 8 0 8 1 of the Enterprise F...

Page 3: ...ance with the terms of such license McDATA either owns or has the right to license the computer software programs described in this document McDATA Corporation retains all rights title and interest in the computer software programs McDATA Corporation makes no warranties expressed or implied by operation of law or otherwise relating to this document the products or the computer software programs de...

Page 4: ...Intrepid 6140 Director Installation and Service Manual iv ...

Page 5: ...R Assembly 1 11 Backplane 1 12 Error Detection Reporting and Serviceability Features 1 12 Element Manager Status Indicators 1 14 Tools and Test Equipment 1 15 Tools Supplied with the Director 1 15 Tools Supplied by Service Personnel 1 17 Director Management 1 18 Chapter 2 Installation Tasks Factory Defaults 2 1 Installation Task Summary 2 3 Task 1 Verify Installation Requirements 2 5 Task 2 Unpack...

Page 6: ...or Network Information Optional 2 30 Task 6 Unpack Inspect and Install the Management Server 2 34 Task 7 Configure Server Password and Network Addresses 2 36 Configure Password 2 36 Configure Private LAN Addresses 2 37 Configure Public LAN Addresses Optional 2 38 Task 8 Configure Management Server Information 2 38 Access the Management Server Desktop 2 38 Configure Management Server Names 2 39 Con...

Page 7: ...Task 20 Back Up Configuration Data 2 70 Task 21 Cable Fibre Channel Ports 2 73 Task 22 Configure Zoning Optional 2 73 Task 23 Connect Director to a Fabric Element Optional 2 74 Task 24 Register with the McDATA Filecenter 2 75 Chapter 3 Maintenance Analysis Procedures MAPS Factory Defaults 3 1 Quick Start 3 2 MAP 0000 Start MAP 3 8 MAP 0100 Power Distribution Analysis 3 13 MAP 0200 POST Failure Ana...

Page 8: ... Director On or Off 4 34 Power On Procedure 4 34 Power Off Procedure 4 35 Setting the Director Online or Offline 4 36 Set Online or Offline Element Manager Application 4 36 Set Online or Offline EFCM Basic Edition 4 37 IML IPL or Reset the Director 4 38 IML the Director CTP Front Panel 4 38 IPL the Director Element Manager Application 4 39 Reset the Director CTP Front Panel 4 39 Cleaning Fiber Opt...

Page 9: ...sembly 5 34 RRP SBAR Assembly 5 36 RRP Backplane 5 40 Chapter 6 Illustrated Parts Breakdown Front Accessible FRUs 6 2 Rear Accessible FRUs 6 4 Miscellaneous Parts 6 7 Power Cords and Receptacles 6 9 Appendix A Event Code Tables System Events 000 through 199 A 3 Power Supply Events 200 through 299 A 26 Fan Module Events 300 through 399 A 30 CTP Card Events 400 through 499 A 38 Port Card UPM and XPM...

Page 10: ...rver and Ethernet Hub Management Server Description C 1 Management Server Specifications C 2 Ethernet Hub Description C 2 Appendix D Restore Management Server Requirements D 1 Restore Management Server Procedure D 2 Appendix E Safety Notices Multi Lingual Translations Glossary g 1 Index i 1 ...

Page 11: ...k Plug 1 16 1 11 Fiber Optic Protective Plug 1 17 1 12 Null Modem Cable 1 17 2 1 Patch Cable and MDI Selector Configuration 2 7 2 2 Mounting Bracket Installation Ethernet Hub 2 8 2 3 AC Power Connections Director 2 10 2 4 Identification View 2 13 2 5 Date Time View 2 14 2 6 Parameters View 2 15 2 7 Fabric Parameters View 2 16 2 8 Network View 2 18 2 9 Basic Information View 2 20 2 10 SNMP View 2 2...

Page 12: ... 2 32 New Threshold Alert Dialog Box Screen 1 2 63 2 33 New Threshold Alert Dialog Box Screen 2 2 64 2 34 New Threshold Alert Dialog Box Screen 3 2 65 2 35 Email Event Notification Setup Dialog Box 2 66 2 36 InCD Icon Unformatted CD 2 71 2 37 McDATA Filecenter Home Page 2 76 3 1 Daisy Chained Ethernet Hubs 3 24 3 2 UPM Card Diagram Front 3 44 3 3 UPM Card Diagram Rear 3 44 4 1 Port List View 4 13 ...

Page 13: ...Supply Removal and Replacement 5 24 5 7 AC Module Removal and Replacement 5 27 5 8 Fan Module Removal and Replacement 5 31 5 9 Power System Error LED Assembly Removal and Replacement 5 35 5 10 SBAR Assembly Removal and Replacement 5 37 5 11 Backplane Removal and Replacement 5 42 6 1 Front Accessible FRUs 6 2 6 2 Rear Accessible FRUs Part 1 6 4 6 3 Rear Accessible FRUs Part 2 6 6 6 4 Miscellaneous ...

Page 14: ...xiv Intrepid 6140 Director Installation and Service Manual Figures ...

Page 15: ...200 Event Codes 3 16 3 6 MAP 200 Byte 0 FRU Codes 3 16 3 7 MAP 300 Error Messages 3 22 3 8 MAP 400 Event Codes 3 30 3 9 MAP 500 Event Codes 3 34 3 10 Link Incident Messages 3 35 3 11 Invalid Attachment Reasons and Actions 3 36 3 12 Inactive Port Reasons and Actions 3 41 3 13 MAP 600 Event Codes 3 48 3 14 E_Port Segmentation Reasons and Actions 3 50 3 15 Port Fence Codes and Actions 3 55 3 16 Fabri...

Page 16: ...ervice Manual Tables 5 3 Nonconcurrent FRU 5 5 6 1 Front Accessible FRU Parts List 6 3 6 2 Rear Accessible FRU Parts List Part 1 6 5 6 3 Rear Accessible FRU Parts List Part 2 6 6 6 4 Miscellaneous Parts 6 8 6 5 Power Cord and Receptacle List 6 10 ...

Page 17: ...l Information This chapter describes the maintenance approach to director problem analysis and repair The chapter provides a description of the director and associated Enterprise Fabric Connectivity EFC Server specifications remote workstation configurations and minimum specifications field replaceable units FRUs switches connectors and indicators software diagnostic features and tools and test eq...

Page 18: ...rates describes and shows the location of director FRUs In addition FRUs are cross referenced to corresponding part numbers Appendix A Event Code Tables This appendix provides an explanation of event codes that appear at the Element Manager application The event severity and a recommended course of action in response to each event are also provided Appendix B Director Specifications This appendix ...

Page 19: ...t Installation Instructions 958 000310 SANavigator User Guide 621 000013 McDATA FC 512 Fabricenter Equipment Cabinet Installation and Service Manual 620 000100 Ordering Printed Manuals To order a printed copy of this publication contact your McDATA representative or contact McDATA at the phone number or fax number listed below Phone 800 545 5773 and select the option for information about McDATA s...

Page 20: ...n the United States to conform to Title 21 of the Code of Federal Regulations CFR Subchapter J Parts 1040 10 and 1040 11 for Class 1 laser products Elsewhere the transceivers are tested and certified to be compliant with International Electrotechnical Commission IEC825 1 and European Norm EN60825 1 and EN60825 2 regulations for Class 1 laser products Class 1 laser products are not considered hazar...

Page 21: ... standard for domestic commercial and light industrial environments European Union Directives The European Union EU Council has implemented a series of directives that define product safety standards for all EU member countries The following directives apply to the ED 6140 Director The director conforms with all protection requirements of EU directive 89 336 EEC EMC Directive in accordance with of...

Page 22: ... publication and describe safety practices that must be observed while installing or servicing the director A CAUTION statement provides essential information or instructions for which disregard or noncompliance may result in personal injury CAUTION Use safe lifting practices when moving the product General Precautions When installing or servicing the director follow these practices Always use cor...

Page 23: ...able units FRUs Error detection reporting and serviceability features Element Manager status indicators Tools and test equipment Director management Director Description The Intrepid 6140 Director is a 140 port product that provides dynamic switched connections between Fibre Channel servers and devices in a SAN environment The ports operate at 2 or 10 gigabits per second Gbps Directors from one to...

Page 24: ...N through one or more 10 100 Base T Ethernet hubs One or more 24 port Ethernet hubs are optional and can be ordered with the director Up to three hubs can be daisy chained to provide additional Ethernet connections as more directors or other McDATA managed products are installed on a customer network As an option administrators or operators with a browser capable PC and an Internet connection can ...

Page 25: ...1 Director Description 1 3 General Information Figure 1 1 Cabinet Mounted Intrepid 6140 Directors and Management Server ...

Page 26: ...ciated with the FRUs Director FRUs accessed from the front Figure 1 2 include the Universal port module UPM cards 2 Gbps 10 Gbps port module XPM cards Control processor CTP cards Figure 1 2 Director FRUs Front Access Director FRUs accessed from the rear Figure 1 3 include the Fan modules Universal port module UPM cards 2 Gbps 10 Gbps port module XPM cards Serial crossbar SBAR assemblies Power supp...

Page 27: ...ated The system error LED illuminates when the director detects an event requiring immediate operator attention such as a FRU failure The LED remains illuminated as long as an event is active The LED extinguishes when the Clear System Error Light function is selected from the Element Manager application The LED blinks if unit beaconing is enabled An illuminated system error LED indicating a failur...

Page 28: ...inst inadvertent activation Each CTP card also provides a 10 100 megabit per second Mbps RJ 45 twisted pair connector on the faceplate that attaches to an Ethernet local area network LAN to communicate with the management server or a simple network management protocol SNMP management station Each CTP card provides system services processor SSP and embedded port EP subsystems The SSP subsystem runs...

Page 29: ... attaching fiber optic cables An amber LED at the top of the card that illuminates if any port fails or blinks if FRU beaconing is enabled A bank of amber and green LEDs above the ports One amber LED and one green LED are associated with each port and indicate port status as follows The green LED illuminates or blinks if there is active traffic and the amber LED extinguishes to indicate normal por...

Page 30: ...Card Each XPM card Figure 1 5 provides one full duplex generic port G_Port that transmits or receives data at 10 gigabits per second Gbps The card faceplate contains One duplex LC connector for attaching fiber optic cables Amber and green LEDs that indicate port status similar to the LEDs on the UPM cards UPM Card on page 1 7 ...

Page 31: ... for UPM cards or 10 Gbps form factor pluggable XFP Figure 1 7 for XPM cards optic transceivers The fiber optic transceivers provide duplex LC connectors and can be detached from director ports for easy replacement NOTE SFP and XFP transceivers are not interchangeable These fiber optic transceiver types are available Shortwave laser SFP 2 125 Gbps Shortwave laser XFP 10 625 Gbps Longwave laser SFP...

Page 32: ...Gbps Form Factor Pluggable XFP Transceiver Power Supply Redundant load sharing power supplies step down and rectify facility input power to provide 48 volt direct current VDC power to director FRUs The power supplies also provide overvoltage and overcurrent protection Either power supply can be replaced while the director is powered on and operational ...

Page 33: ...lane Fan Module Three fan modules each containing one system fan three system fans total provide cooling for director FRUs as well as redundancy for continued operation if a fan fails A fan module can be replaced while the director is powered on and operating provided the module is replaced within ten minutes after which software powers off the director An amber LED for each fan module illuminates...

Page 34: ...f prior to FRU removal and replacement Error Detection Reporting and Serviceability Features The director provides the following error detection reporting and serviceability features Light emitting diodes LEDs on director FRUs and the front bezel that provide visual indicators of hardware status or malfunctions Redundant FRUs logic cards power supplies and cooling fans that are removed or replaced...

Page 35: ...ashes When FRU beaconing is enabled the amber service required LED on the FRU flashes When unit beaconing is enabled the system error indicator on the front bezel flashes Beaconing does not affect port FRU or director operation An internal modem for use by support personnel to dial in to the management server for event notification and to perform remote diagnostics Automatic notification of signif...

Page 36: ...can be configured through the SAN management application to receive unsolicited SNMP trap messages The trap messages indicate operational state changes and failure conditions Element Manager Status Indicators In addition to the visual indicators on the director chassis the Element Manager application presents alert symbols and messages that describe the condition of the director and its FRUs These...

Page 37: ...rque tool supplied with the director is designed to tighten director logic cards and is set to release at a torque value of six inch pounds Do not use an Allen wrench or torque tool designed for use with another McDATA product Use of the wrong tool may overtighten and damage logic cards Loading firmware The system is busy loading new firmware but the system is otherwise operational Not operational...

Page 38: ...er or singlemode longwave laser loopback plug Figure 1 10 is required to perform port loopback diagnostic tests One loopback plug is shipped with the director depending on the type of port transceivers installed Both plugs are shipped if shortwave laser and longwave laser transceivers are installed Figure 1 10 Loopback Plug Fiber optic protective plug For safety and port transceiver protection fib...

Page 39: ...intenance actions Use of the tools may be required to perform one or more test service or verification tasks Scissors or pocket knife A sharp cutting edge scissors or knife blade may be required to cut the protective strapping when unpacking replacement FRUs Standard flat tip and cross tip Phillips screwdrivers Screwdrivers are required to remove replace adjust or tighten various FRUs chassis or c...

Page 40: ...cation that provides a central point of control for up to 48 directors or managed products The management server is delivered with a server and client SAN management application SANavigatoror EFCM and the Intrepid 6140 Element Manager application installed A customer supplied PC or workstation with client applications installed communicates with the server through a through a corporate intranet Cu...

Page 41: ...es for up to 12 SNMP workstations functioning as SNMP trap message recipients Refer to the McDATA SNMP Support Manual 620 000131 Command line interface CLI The CLI allows you to access many SAN management functions while entering commands during a telnet session with the director The primary purpose of the CLI is to automate management of a large number of directors using scripts The CLI is not an...

Page 42: ...1 1 20 Intrepid 6140 Director Installation and Service Manual General Information ...

Page 43: ...t in any standard 19 in equipment rack or mounted on a table top Factory Defaults Table 2 1 lists factory set defaults for the director Table 2 1 Factory Set Defaults Director Item Default EFCM Basic Edition interface user name case sensitive Administrator EFCM Basic Edition interface password case sensitive password Customer level password maintenance port access password Maintenance level passwo...

Page 44: ...display LCD front panel 9999 Windows operating system user name case sensitive Administrator Windows operating system password case sensitive password SAN management application user name case sensitive Administrator SAN management application password case sensitive password LAN 1 public interface IP address 192 168 0 1 Subnet mask 255 0 0 0 Gateway address 0 0 0 0 LAN 2 private interface IP addr...

Page 45: ...ect and Install the Management Server Required if management server is used 2 34 Task 7 Configure Server Password and Network Addresses Required if management server is used 2 36 Task 8 Configure Management Server Information Required if management server is used 2 38 Task 9 Configure Windows Operating System Users Required if management server is used 2 42 Task 10 Set Management Server Date and T...

Page 46: ...figuration Data Required if management server is used 2 70 Task 21 Cable Fibre Channel Ports Required 2 73 Task 22 Configure Zoning Optional Optional perform task to configure zoning 2 73 Task 23 Connect Director to a Fabric Element Optional Optional perform task to connect director to a Fibre channel fabric 2 74 Task 24 Register with the McDATA Filecenter Required 2 75 Table 2 3 Installation Task...

Page 47: ...FCM Basic Edition interface Support equipment and technical personnel are available for the installation The required number and type of fiber optic jumper cables are delivered and available Ensure cables are the correct length and have the required connectors A Fabricenter cabinet or standard 19 inch equipment rack and associated hardware are available Remote workstations or simple network manage...

Page 48: ...k and inspect the Ethernet hubs 1 Inspect shipping containers for damage If a container is damaged ensure a freight carrier representative is present when the container is opened Unpack shipping containers and inspect each item for damage Ensure packaged items correspond to items listed on the bill of materials 2 If items are damaged or missing contact the solution center Phone 800 752 4572 or 720...

Page 49: ...t interface MDI switch on the top and middle hubs to MDI in Figure 2 1 1 and 2 Set the MDI switch on the bottom hub to MDIX out Figure 2 1 3 NOTE To connect two hubs follow step b and step c middle and bottom hub instructions 4 Connect a power cord to an AC power strip and the receptacle at the rear of each hub Use an extension cord if required 5 Connect the AC power strip to facility power Power ...

Page 50: ... Bracket Installation Ethernet Hub 2 Position the hub in the equipment rack Align screw holes in the mounting brackets with screw holes in the rack mount standards 3 Secure both sides of the hub to the rack mount standards Use the 1 8 inch Allen wrench and four Allen head mounting screws 10 32 x 0 5 inch provided 4 Repeat step 1 through step 3 for the remaining hubs 5 To daisy chain connect the hu...

Page 51: ...en Power LED illuminates Task 3 Unpack Inspect and Install the Director The following paragraphs provide instructions to unpack inspect and install the director in a rack mount configuration If the director is delivered in a Fabricenter equipment cabinet go to Task 5 Configure Director Network Information Optional on page 2 30 CAUTION Use safe lifting practices when moving the product Unpack and i...

Page 52: ...director in the equipment cabinet DANGER Use the supplied power cords Ensure the facility power receptacle is the correct type supplies the required voltage and is properly grounded 7 Connect the U S AC power cords to the right PS0 and left PS1 receptacles at the rear of the director Figure 2 3 8 Connect the remaining ends of the AC power cords to separate for redundancy rack power strips NOTE The...

Page 53: ...POST error or other malfunction occurs go to Chapter 3 Maintenance Analysis Procedures MAPS to isolate the problem 15 Perform one of the following If the director will be managed through the EFCM Basic Edition interface go to Task 4 Configure Director at the EFCM Basic Edition Interface Optional If the will be managed through a management or customer supplied server go to Task 5 Configure Director...

Page 54: ...d fields then click Activate The Topology View displays with status information about each fabric element including the director to be configured 7 Click Switch Details The Hardware View displays 8 Selectively perform the following tasks according to customer requirements Product includes identification date and time parameters fabric parameters and network addresses Ports includes basic informati...

Page 55: ...e 2 4 a Type a unique director name of 24 alphanumeric characters or less in the Name field If installed on a public LAN the name should reflect the director Ethernet network domain name system DNS host name b Type a director description of 255 alphanumeric characters or less in the Description field c Type the director physical location 255 alphanumeric characters or less in the Location field d ...

Page 56: ...ar YYYY greater than 1980 b Click Time fields that require change and type numbers in the following ranges Hour HH 0 through 23 Minute MM 0 through 59 Second SS 0 through 59 2 Click OK to save and activate changes Figure 2 5 Date Time View Configure Parameters Perform this procedure to configure director operating parameters 1 Set the director offline Setting the Director Online or Offline on page...

Page 57: ...on in order c At the Domain RSCN field check enable or uncheck the parameter When enabled attached devices can register to receive notification when other devices change state d At the Suppress RSCN on Zone Set Activations field check enable or uncheck the parameter When enabled RSCNs are not transmitted when a zone set is activated e At the Limited Fabric RSCN field check enable or uncheck the pa...

Page 58: ...ned by port ISL speed FSPF cost is inversely proportional to ISL speed Ignore Port Speed ISL speed is ignored and the fastest fabric path is determined by the number of hops FSPF cost is directly proportional to hop count 3 Click OK to save and activate changes 4 Set the director online Setting the Director Online or Offline on page 4 36 Configure Fabric Parameters Perform this procedure to config...

Page 59: ...lections are Default Principal and Never Principal Principal is the highest priority setting Default is next and Never Principal is the lowest At least one switch in a fabric must be set as Principal or Default If all switches are set to Never Principal all ISLs segment d Select from the Interop Mode drop down list to set the director operating mode This setting affects the mode used to manage the...

Page 60: ...ation must be changed to conform to the LAN addressing plan Perform this procedure to change director network information 1 Select Switch and Network from the Configure menu at any view The Network View displays Figure 2 8 Figure 2 8 Network View a At the IP Address field type the new value default is 10 1 1 10 b At the Subnet Mask field type the new value default is 255 0 0 0 c At the Gateway Add...

Page 61: ... POR IML IPL or Reset the Director on page 4 38 5 At the PC launch the browser application Internet Explorer or Netscape Navigator Enter the director new IP address as the Internet URL The Enter Network Password dialog box displays 6 Type the case sensitive user name and password and click OK The EFCM Basic Edition interface opens and the Topology View displays with status information about each f...

Page 62: ... Available selections are fabric port F_Port expansion port E_Port generic port G_Port generic mixed port GX_Port and fabric mixed port FX_Port e Select from the drop down list in the Speed column to configure the port transmission rate Available selections are auto negotiate between 1 0625 and 2 1250 gigabit per second Gbps operation Negotiate 1 0625 Gbps operation 1 Gb sec and 2 1250 Gbps operat...

Page 63: ...igned to a node N_Port The NPIV feature must be installed Install PFE Keys Optional on page 2 25 Perform this procedure to configure ports for NPIV connectivity 1 Select Ports and NPIV from the Configure menu at any view The NPIV View displays 2 Click Enable to activate director NPIV operation 3 To set a port to a user specified value type the desired value 1 through 256 in the Login column 4 Clic...

Page 64: ...nt type a community name of 32 alphanumeric characters or less in the Name field The name is incorporated in SNMP trap messages to ensure against unauthorized viewing e Check the box in the Write Auth column to enable write authorization for the trap recipient default is disabled When enabled a configured user can change sysContact sysName and sysLocation SNMP variables f Type the IP address or DN...

Page 65: ...check box to enable secure shell SSH protocol The protocol controls CLI access to the director and provides software enforced encryption 4 Click OK to save and activate changes Figure 2 11 CLI View Enable or Disable Host Control Perform this procedure to toggle enable or disable host control of the director through the OSMS The OSMS PFE key must be installed Install PFE Keys Optional on page 2 25 ...

Page 66: ...initialization To configure SSL encryption 1 Select SSL from the Configure menu at any view The SSL View displays Figure 2 13 2 With web SSL enabled all data transmitted over an authenticated Internet connection is encrypted Perform one of the following Click Enable to activate web SSL Click Disable to deactivate web SSL 3 Software SSL enables use of an application program interface API connection...

Page 67: ...er the connection before triggering the regeneration of a new SSL session key An SSL session key not part of the digital certificate is valid only during the SSL connection and is renegotiated per the value entered 6 Click OK to save and activate changes Figure 2 13 SSL View Install PFE Keys Optional The following PFE keyed options are available Element Manager application This feature enables out...

Page 68: ...guring the source and exit ports of the origination fabric element and the Domain_ID of the destination fabric element SANtegrity authentication This feature enhances security in SANs by restricting access to Fibre Channel elements directors or fabric switches SANtegrity binding This feature enhances security in SANs with a large and mixed group of fabrics and attached devices After purchasing a f...

Page 69: ...s and indicates the update changes in the Feature panel NOTE When OK is selected all features are updated with new features 3 Click OK New PFE keys activate the message Feature installation in process Your browser connection will be unavailable until unit restart is complete displays and the director performs a non disruptive to Fibre Channel traffic firmware reset 4 After the director reset the m...

Page 70: ...must be installed Install PFE Keys Optional on page 2 25 Features include Authentication settings The Authentication Settings View provides pages to configure the optional SANtegrity authentication features including User settings Use this page to configure password protected administrator and operator access to the EFCM Basic Edition and command line interfaces Software settings Use this page to ...

Page 71: ...w to enable or disable Enterprise Fabric Mode EFM Fabric binding is activated when EFM is enabled Fabric binding Use the Fabric Binding View to lock parameters of a fabric in accordance with the user configuration Fabric binding creates a membership list of element director or switch Domain_IDs and worldwide names WWNs that can communicate with the director Switch binding Use the Switch Binding Vi...

Page 72: ...re to be configured go to Task 21 Cable Fibre Channel Ports Task 5 Configure Director Network Information Optional The director is delivered with default network addresses as follows MAC address The media access control MAC address is programmed into FLASH memory on the control processor CTP card at manufacture The MAC address is unique for each product and should not be changed IP address The def...

Page 73: ...ating system and RS 232 serial communication software such as ProComm Plus or HyperTerminal are required 1 Using a Phillips screwdriver remove the protective cap from the 9 pin maintenance port Connect one end of the RS 232 modem cable to the port 2 Connect the other cable end to a 9 pin serial communication port COM1 or COM2 at the rear of the maintenance terminal PC 3 Power on the maintenance te...

Page 74: ...nfigure Port Settings parameters Bits per second 115200 Data bits 8 Parity None Stop bits 1 Flow control Hardware or None Click OK The New Connection HyperTerminal window displays 8 At the prompt type the user password default is password and press Enter The password is case sensitive The New Connection HyperTerminal window displays with software and hardware version information for the director a...

Page 75: ... yyy and zzz are decimals from zero through 255 If an address is to remain unchanged type the current address in the respective field 11 Select Exit from the File pull down menu A HyperTerminal message box appears 12 Click Yes A second message box appears Click No to exit and close the application 13 Power off the maintenance terminal and disconnect the RS 232 modem cable Replace the protective ca...

Page 76: ...s on the server are tested but not compatibility tested with other third party software Modifications to the server hardware or installation of additional software including patches or service packs may interfere with normal operation Unpack inspect and install the server 1 Inspect shipping containers for damage If a container is damaged ensure a freight carrier representative is present when the ...

Page 77: ...ed If the server is installed through the Ethernet hub connect the cable to any available hub port 5 If required connect the server to the customer intranet public LAN interface a Connect one end of an Ethernet patch cable to the left RJ 45 adapter LAN 1 at the rear of the server Figure 2 16 b Connect the remaining end of the Ethernet cable to the corporate intranet 6 Connect a phone cord to the l...

Page 78: ...cles through and displays the operational information at the LCD panel 9 Press the left edge PUSH label of the LCD panel to disengage the panel and expose the CD RW drive Insert a blank rewritable CD into the CD RW drive and close the panel Task 7 Configure Server Password and Network Addresses Verify the LAN installation If the server is installed on a dedicated LAN network information does not r...

Page 79: ... TCP IP network information for the private LAN connection LAN 2 1 At the management server LCD panel press ENTER The Welcome or operational information message changes to an Input Password 0 message 2 Input the default or changed password and press ENTER The LAN 1 Setting message appears at the LCD panel 3 Press the down arrow button The LAN 2 Setting message appears at the LCD panel Press ENTER ...

Page 80: ...ress ENTER A Save Change Yes Save message appears 7 Press ENTER A Wait a moment message appears at the LCD panel the panel returns to the LAN 1 Setting message and the LAN 1 subnet mask changes 8 Record the public LAN IP address and subnet mask for reference Task 8 Configure Management Server Information Configure a server computer name and workgroup name from the Windows operating system using a ...

Page 81: ...ultaneously press the Ctrl Alt and Delete keys This action logs the user on to the browser capable PC not the server 5 Type the default Windows user name and password and click OK The server Windows desktop opens and the SANavigator Log In or EFCM Log In dialog box displays NOTE The default Windows user name is Administrator and the default password is password Both are case sensitive Configure Ma...

Page 82: ...ivate LAN connection LAN 2 and public LAN connection LAN 1 1 At the Windows desktop click Start at the left side of the task bar bottom of the desktop then sequentially select Settings Control Panel and Network and Dial up Connections The Network and Dial up Connections window displays 2 To configure addresses for the private LAN connection LAN 2 double click the Local Area Connection 2 icon The L...

Page 83: ...e the following DNS server addresses radio button At the Preferred DNS server field enter the DNS server IP address obtained from the customer then click OK to apply the changes and close the dialog box 8 Close dialog boxes as appropriate and return to the The Network and Dial up Connections window 9 Record the changed gateway and DNS server addresses 10 To optionally configure addresses for the p...

Page 84: ...d Change Default Administrator Password To change the administrator password from the default password to a customer specified password 1 At the Users and Passwords dialog box click Set Password The Set Password dialog box displays 2 At the New Password and Confirm New Password fields type the new password Both fields are case sensitive 3 Click OK The default administrator password changes and the...

Page 85: ...s and Passwords dialog box highlight the user at the Users for this computer field and click Properties The Properties dialog box displays with the General tab selected Figure 2 20 2 Type the appropriate new user information in the User name Full name and Description fields then click the Group Membership tab The Properties dialog box displays with the Group Membership tab selected 3 Based on the ...

Page 86: ...and time and the director system clock is synchronized with the server date and time by default To set the server date and time 1 At the Windows desktop click Start at the left side of the task bar bottom of the desktop then sequentially select Settings Control Panel and Date Time The Date Time Properties dialog box displays with the Date Time page open NOTE The Time Zone field must be set before ...

Page 87: ...n for reference 4 Click the Date Time tab The Date Time Properties dialog box displays with the Date Time page open Figure 2 22 5 To change the date and time a Select the month from the drop down list under Date b Click the up or down arrow adjacent to the year field and select the desired year c Click the day on the calendar to select the desired date d Click in the time field and enter the desir...

Page 88: ...home connection LINE and the other for a telephone PHONE Ensure a telephone cable is routed and connected to the LINE jack at the rear of the management server 2 At the Windows desktop double click the Call Home Configuration icon The Call Home Configuration dialog box displays 3 At the Call Center Phone Number field enter the telephone number for the solution center 800 752 4572 Include informati...

Page 89: ...The default user ID is Administrator and the default password is password Both are case sensitive 3 Click Login The application opens and the SANavigator or EFCM main window appears 4 Select Users from the SAN menu The SANavigator Server Users or EFCM Server Users dialog box displays 5 Click Add The Add User dialog box displays Figure 2 23 Figure 2 23 Add User Dialog Box 6 Enter information in fie...

Page 90: ... EFC Manager Software Release 8 7 User Manual 620 000170 9 Click OK to accept the information Close all dialog boxes and return to the SANavigator or EFCM main window Task 13 Configure the Director to the Management Application To manage a new director it must be identified to and discovered by the SAN management application To identify the director 1 At the SANavigator or EFCM main window select ...

Page 91: ...was recorded during Task 7 Configure Server Password and Network Addresses and Task 8 Configure Management Server Information a Verify the default LCD panel password 9999 or changed password was recorded b Verify default or changed network addresses were recorded for the private LAN connection LAN 2 IP address default is 10 1 1 1 Subnet mask default is 255 0 0 0 Gateway address default is blank DN...

Page 92: ...s 4 Record the director ID number a At the Windows desktop click Start at the left side of the task bar bottom of the desktop then sequentially select Settings Control Panel and System The System Properties dialog box displays with the General tab open by default b Record the director ID number listed under the Registered to heading c Close all dialog boxes and return to the Windows desktop Task 1...

Page 93: ...FE Key Optional The following PFE keyed options are available Element Manager application This feature enables out of band director management through an Element Manager interface Products are delivered with the application enabled for a 31 day grace period Before grace period expiration the application must be reactivated through a PFE key Table 2 4 Operational States and Symbols Operational Stat...

Page 94: ...ication This feature enhances security in SANs by restricting access to Fibre Channel elements directors or fabric switches SANtegrity binding This feature enhances security in SANs with a large and mixed group of fabrics and attached devices After purchasing a feature obtain the PFE key by following the enclosed instructions The key is an alphanumeric string consisting of uppercase and lowercase ...

Page 95: ...igure the open systems management server and enable OSI host control of the director Implementing host control requires installation of a SAN management application on the OSI server Management applications include Veritas SANPoint Control or Tivoli NetView To configure the open systems management server 1 Select Open Systems Management Server from the Configure menu at any view Two submenu option...

Page 96: ...ically updated by the SAN management application the director and application synchronize at least once daily Figure 2 26 Configure Date and Time Dialog Box 2 To set date and time manually a Click the Periodic Date Time Synchronization check box to deselect the option no check mark The greyed out Date and Time fields activate b Click the Date fields that require change and type numbers in the foll...

Page 97: ...The Date and Time Synced information dialog box displays Click OK to synchronize the date and time and close the dialog box then click Activate to enable synchronization and close the Configure Date and Time dialog box Task 19 Configure the Element Manager Application To configure the Element Manager application selectively perform the following tasks according to customer requirements Product inc...

Page 98: ...ed on a public LAN the name should reflect the Ethernet network DNS host name b Type a director nickname name of 24 alphanumeric characters or less in the Nickname field The nickname appears instead of the WWN in Element Manager application views c Type a description of 255 alphanumeric characters or less in the Description field d Type the physical location or 255 alphanumeric characters or less ...

Page 99: ...ter When enabled the value configured in the Preferred Domain ID field becomes the active domain ID when the fabric initializes c At the Rerouting Delay field check enable or uncheck disable the parameter When enabled traffic is delayed through the fabric by the user specified error detect time out value E_D_TOV This delay ensures Fibre Channel frames are delivered to their destination in order d ...

Page 100: ... Set the director offline Setting the Director Online or Offline on page 4 36 2 Select Operating Parameters and Fabric Parameters from the Configure menu at any view The Configure Fabric Parameters dialog box displays Figure 2 29 Figure 2 29 Configure Fabric Parameters Dialog Box a At the R_A_TOV field type a value between 10 through 1200 tenths of a second one through 120 seconds NOTE If the swit...

Page 101: ...Never Principal is the lowest priority setting The setting Never Principal means the switch is incapable of becoming a principal switch If all switches are set to Principal or Default the switch with the highest priority and the lowest WWN becomes the principal switch At least one switch in a fabric must be set as Principal or Default If all switches are set to Never Principal all ISLs segment d S...

Page 102: ...cated to all ports does not exceed 150 Type the desired value in the RX BB_Credit column c Click the check box in the LIN Alerts column to enable or disable link incident LIN alerts default is enabled A check mark in the box indicates alerts are enabled When the feature is enabled and an incident occurs on the port link an alert indicator yellow triangle displays at the Hardware View and a message...

Page 103: ...lick the check box in the Port Binding column to enable or disable the feature default is disabled A check mark indicates binding is enabled and the port can connect only to a device with a WWN listed in the Bound WWN column i Type the WWN or nickname of the device attached to the port in the Bound WWN column If port binding is enabled and a WWN or nickname appears in the Bound WWN column only the...

Page 104: ...n SNMP trap messages to ensure against unauthorized viewing d Check the box in the Write Authorization column to enable write authorization for the trap recipient default is disabled When enabled a configured user can change sysContact sysName and sysLocation SNMP variables e Type the IP address or DNS host name of the trap recipient SNMP management workstation in the Trap Recipient field It is re...

Page 105: ...New Threshold Alert dialog box screen 1 displays Figure 2 32 Figure 2 32 New Threshold Alert Dialog Box Screen 1 3 Type a name 64 alphanumeric characters or less in the Threshold Alert Name field 4 Select from the Threshold Alert drop down list to configure the alert type Available selections are Receive An alert occurs if the threshold value for receive throughput is reached or exceeded Transmit ...

Page 106: ...er the interval in minutes during which throughput is measured and threshold notifications can occur The valid range is 5 through 70560 minutes 9 Click Next The New Threshold Alert dialog box screen 3 displays Figure 2 34 10 Select the Port Type or Port List radio button Select the Port Type radio button then the E_Ports F_Ports or FL_Ports radio button to cause an alert to generate for configured...

Page 107: ... select Enable Web Server from the Configure menu at any view A check mark appears when the interface is enabled and the menu closes 2 To enable Telnet access select Enable Telnet from the Configure menu at any view A check mark appears when access is enabled and the menu closes Configure Enable and Test E mail Notification Perform this procedure to configure enable and test e mail and simple mail...

Page 108: ...ess to which replies should be sent in the Reply Address field 6 At the Summary Interval field type the length of time the application should wait between notifications Choose seconds minutes or hours from the associated drop down list 7 To specify users for notification click User List The SANavigator Server Users or EFCM Server Users dialog box displays 8 To enable notification for a user click ...

Page 109: ... To configure and enable Ethernet events 1 Minimize the Element Manager application and return to the SAN management application 2 At the SANavigator or EFCM main window select Ethernet Event from the Monitor menu The Configure Ethernet Events dialog box displays 3 Click the Enable Ethernet Events check box A check mark appears to indicate Ethernet events are enabled 4 At the Ethernet Timeout fiel...

Page 110: ...w A check mark appears to indicate call home event notification is enabled Configure Security This section describes optional product security features configured through the SAN management or Element Manager applications The enhanced SANtegrity PFE keys SANtegrity authentication and SANtegrity binding must be installed Install PFE Keys Optional on page 2 25 Features include SANtegrity authenticat...

Page 111: ...witch binding Use the Switch Binding option from the Configure menu Element Manager application to create a membership list of node device WWNs that can attach to the product The specified connection policy restricts product access through E_Ports F_Ports or in general all ports To configure optional features refer to the SANavigator Software Release 4 2 User Manual 621 000013 or EFC Manager Softw...

Page 112: ... Up Configuration Data following Task 20 Back Up Configuration Data For the Sanavigator application critical configuration data is stored on the management server hard drive in the following directories C Program Files SANavigator 4 2 CallHome C Program Files SANavigator 4 2 Client C Program Files SANavigator 4 2 Server For the EFCM application critical configuration data is stored on the manageme...

Page 113: ... click Next and Finish as appropriate to complete the CD formatting task d When the rewritable CD is formatted the red down arrow associated with the InCD icon changes to a green up arrow Figure 2 36 InCD Icon Unformatted CD 2 Back up the director configuration file to the server Managing Configuration Data on page 4 50 3 Close the Element Manager application and return to the SAN management appli...

Page 114: ...multaneously press the Ctrl Alt and Delete keys This action logs the user on to the browser capable PC not the server f Type the default Windows user name and password and click OK The server Windows desktop opens and the SANavigator Log In or EFCM Log In dialog box displays NOTE The default Windows user name is Administrator and the default password is password Both are case sensitive g Type the ...

Page 115: ...customer If the director is installed on a table or desktop bundle and secure Fibre Channel cables as directed by the customer Task 22 Configure Zoning Optional Perform this procedure to configure change add or delete zones and to configure change enable or disable zone sets Zone A zone is a group of devices that can access each other through port to port connections Devices in the same zone can r...

Page 116: ...can be used to form this ISL To connect the director to a fabric element and create an ISL 1 Ensure the fabric element is defined to the SAN management application or accessible by the EFCM Basic Edition interface If the fabric element must be defined refer to the appropriate switch or director installation manual for instructions 2 Ensure the preferred domain ID for the director is unique and doe...

Page 117: ...ays Online and the Reason field displays N A or is blank If an ISL segmentation or other problem is indicated go to Chapter 3 Maintenance Analysis Procedures MAPS to isolate the problem If no problems are indicated installation tasks are complete 7 At the SAN management application physical map right click the director icon then select Element Manager from the pop up menu 8 Click the Hardware tab ...

Page 118: ...A home page http mcdata com Select File Center from the Support menu The Filecenter home page opens Figure 2 37 Figure 2 37 McDATA Filecenter Home Page 2 Select click the New User Registration option at the top of the home page The Filecenter New User Registration page displays Use the page to input user information The following is required Password Verify password First middle and last name E ma...

Page 119: ...lds as required and click Register The registration is complete and Filecenter login information is transmitted to the e mail address specified 4 At the browser PC close the Internet session If no director problems are indicated installation tasks are complete ...

Page 120: ...2 2 78 Intrepid 6140 Director Installation and Service Manual Installation Tasks ...

Page 121: ...ble unit FRU level MAPs provide information to interpret system events and isolate a failure to a FRU Factory Defaults Table 3 1 lists factory defaults for product passwords customer and maintenance level and the product s Internet Protocol IP address subnet mask and gateway address Table 3 1 Factory Set Defaults Item Default Customer password password Maintenance password level 2 IP address 10 1 ...

Page 122: ...ysis 3 30 MAP 0500 Port Failure or Link Incident Analysis 3 34 MAP 0600 Fabric or ISL Problem Analysis 3 48 Table 3 3 Event Codes versus Maintenance Action Event Code Explanation Action 001 System power down Power on director 010 Login Server unable to synchronize databases Go to MAP 0600 011 Login Server database invalid Go to MAP 0600 020 Name server unable to synchronize databases Go to MAP 060...

Page 123: ... E_Port segmentation recovery No action required 080 Unauthorized worldwide name Go to MAP 0500 081 Invalid attachment Go to MAP 0500 082 Port fenced Go to MAP 0600 083 Port set to inactive state Go to MAP 0500 090 Database replication time out Go to Collecting Maintenance Data on page 4 32 091 Database replication discontinued Go to Collecting Maintenance Data on page 4 32 120 Error detected whil...

Page 124: ...peller failed Go to MAP 0400 302 Cooling fan propeller failed Go to MAP 0400 303 Cooling fan propeller failed Go to MAP 0400 304 Cooling fan propeller failed Go to MAP 0400 305 Cooling fan propeller failed Go to MAP 0400 310 Cooling fan propeller recovered No action required 311 Cooling fan propeller recovered No action required 312 Cooling fan propeller recovered No action required 313 Cooling fa...

Page 125: ...o action required 423 CTP firmware download initiated No action required 426 Multiple ECC single bit errors occurred Go to MAP 0400 430 Excessive Ethernet transmit errors Go to MAP 0300 431 Excessive Ethernet receive errors Go to MAP 0300 433 Non recoverable Ethernet fault Go to MAP 0400 440 Embedded port hardware failed Go to MAP 0400 442 Embedded port anomaly detected No action required 445 ASIC...

Page 126: ...12 Optical transceiver nonfatal error Go to MAP 0500 513 Optical transceiver hot removal completed No action required 514 Optical transceiver failure Go to MAP 0500 515 Optical digital diagnostics warning threshold exceeded Go to MAP 0500 516 Optical digital diagnostics alarm threshold exceeded Go to MAP 0500 523 FL_Port open request failed No action required 524 No AL_PA acquired No action requir...

Page 127: ...ed 800 High temperature warning port module thermal sensor Go to MAP 0400 801 Critically hot temperature warning port module thermal sensor Go to MAP 0400 802 Port module shutdown due to thermal violation Go to MAP 0400 805 High temperature warning SBAR assembly thermal sensor Go to MAP 0400 806 Critically hot temperature warning SBAR assembly thermal sensor Go to MAP 0400 807 SBAR assembly shutdo...

Page 128: ...g or planning worksheet that includes the location of the product management interface other products and device connections The internet protocol IP address gateway address and subnet mask for the product reporting the problem User IDs and passwords Continue 2 Ensure the product is connected to facility power Inspect the product for indications of being powered on such as An illuminated PWR LED g...

Page 129: ...interface platform and launch the associated management application EFCM Basic Edition Task 4 Configure Director at the EFCM Basic Edition Interface Optional on page 2 11 SAN management application Task 6 Unpack Inspect and Install the Management Server on page 2 34 and Access the Management Server Desktop on page 2 38 OSI host console Refer to documentation supplied with the host system for instr...

Page 130: ...interface a For the product reporting the problem EFCM Basic Edition Select Hardware from the Product menu at any view The Hardware View displays SAN management application At the physical map right click the status icon for the product reporting the problem and select Element Manager from the pop up menu The Element Manager opens and the Hardware View displays OSI host console Go to step 9 b Insp...

Page 131: ...nt Log displays Element Manager Select Link Incident Log from the Logs menu at any view The Link Incident Log displays b If a link incident occurred the port number is listed with one of the following messages Link interface incident implicit incident Link interface incident bit error threshold exceeded Link failure loss of signal or loss of synchronization Link failure not operational primitive s...

Page 132: ...Basic Edition Select Event from the Logs menu at any view The Event Log displays Element Manager Select Event Log from the Logs menu at any view The Event Log displays b Record the event code and associated date time and severity Informational Minor Major or Severe c If multiple event codes are found record all codes and severity levels Record the date time and sequence and determine if all codes ...

Page 133: ...f being powered on such as An illuminated PWR LED green or ERR LED amber on front bezel An illuminated LED green on active CTP card Illuminated LEDs adjacent to Fibre Channel ports At least one PWR OK LED green illuminated on a power supply Audio emanations and airflow from fans Is the product powered on YES NO A power distribution problem is indicated Go to step 4 2 Table 3 4 lists event codes ex...

Page 134: ...perational Exit MAP Contact the next level of support Exit MAP 4 Inspect and verify facility power is within specifications One single phase connection for each power supply Input power between 180 and 264 VAC at least 15 amps Input frequency between 47 and 63 Hz Is facility power within specifications YES NO Ask the customer to correct the facility power problem When corrected continue to the nex...

Page 135: ... 6 Verify power supply operation a Inspect each power supply to determine if the amber failure LED is illuminated b If an amber LED is illuminated ensure the indicated power supply is correctly installed and seated Partially remove and reseat the power supply RRP Power Supply on page 5 23 Was the maintenance action successful NO YES The product is operational Exit MAP A power supply failure is ind...

Page 136: ...a b Byte 0 indicates the failed component Byte 1 is the slot number of the failed FRU 00 for a nonredundant FRU 00 or 01 for redundant FRUs and 00 through 34 for port cards Table 3 6 lists byte 0 FRU codes and associated steps that describe fault isolation procedures Table 3 5 MAP 200 Event Codes Event Code Explanation Action 400 Power up diagnostic failure Go to step 2 411 Firmware fault Go to st...

Page 137: ...his procedure is concurrent and can be performed while director power is on Perform the data collection procedure as part of FRU removal and replacement ATTENTION Do not remove and replace a redundant CTP card if the backup CTP card is not fully operational and director power is on The director IP address configuration data and other operating parameters will be lost Did CTP card replacement solve...

Page 138: ...nly one fan module for an extended period may cause one or more thermal sensors to post event codes Did fan module replacement solve the problem NO YES The director appears operational Exit MAP Contact the next level of support Exit MAP 7 A power supply failed POSTs indicated by a FRU code 06 and must be replaced RRP Power Supply on page 5 23 This procedure is concurrent and can be performed while...

Page 139: ...ports reset after the failure and devices momentarily logout login and resume operation Perform the data collection procedure and return the CD to support personnel for analysis Exit MAP 10 The backup CTP card failed POST IPL diagnostics and must be replaced RRP CTP Card on page 5 6 This procedure is concurrent and can be performed while director power is on Perform the data collection procedure a...

Page 140: ...take up to five minutes for the management interface logical connection to activate This delay is normal 1 The following product management interface failed EFCM Basic Edition browser PC Go to step 2 SAN management or Element Manager application management server Go to step 5 2 A Page cannot be found Unable to locate the server HTTP 404 file not found or similar message appears at the browser PC i...

Page 141: ...Type the user name and password obtained in MAP 0000 Start MAP and click OK If the EFCM Basic Edition interface does not open wait five minutes and perform this step again Is the EFCM Basic Edition interface operational NO YES The Internet connection is restored Exit MAP Failure of the Ethernet port is indicated Replace the CTP card RRP CTP Card on page 5 6 Exit MAP 5 A status icon grey square wit...

Page 142: ...View displays A grey square appears at the alert panel No product FRUs are visible The Status table is yellow the Status field displays No Link and the Reason field displays an error message listed in Table 3 7 8 Transmit or receive errors for the Ethernet adapter exceeded a threshold the link was not connected or the link timed out A problem with the Ethernet cable Ethernet hubs or other LAN atta...

Page 143: ...agement server connection is restored Exit MAP 9 Does the configuration use multiple daisy chained Ethernet hubs YES NO Go to step 11 10 Verify hubs are correctly daisy chained a Top hub As shown in Figure 3 1 1 ensure an RJ 45 Ethernet cable connects to port 24 and the medium dependent interface MDI switch is set to MDI in b Middle hub As shown in Figure 3 1 2 ensure the cable from the top hub co...

Page 144: ...11 Verify operation of Ethernet hubs Inspect each hub for indications of being powered on such as Green Power LED illuminated Green Status LEDs illuminated Is a failure indicated YES NO Go to step 13 12 Remove and replace the Ethernet hub Refer to supporting documentation for instructions Was the maintenance action successful NO YES The management server connection is restored Exit MAP Contact the...

Page 145: ...the management server terminated briefly then recovered upon reset Perform a data collection and return the CD to support personnel for analysis Exit MAP 15 A protocol mismatch occurred because the SAN management application and the product firmware are not at compatible release levels Recommend to the customer the downlevel version software or firmware be upgraded Does the SAN management applicat...

Page 146: ...cond server configured as a client YES NO Power off the server reporting the Duplicate Session problem Exit MAP 19 Determine the IP address of the management server running the first instance of the SAN management application a After the server powers on and successfully completes POSTs the LCD panel displays a Welcome message and continuously cycles through and displays operational information b ...

Page 147: ...d RS 232 serial communication software such as ProComm Plus or HyperTerminal are required To verify the IP address a Using a Phillips screwdriver remove the protective cap from the 9 pin maintenance port Connect one end of the RS 232 modem cable to the port b Connect the other cable end to a 9 pin serial communication port COM1 or COM2 at the rear of the maintenance terminal PC c Power on the main...

Page 148: ...configuration information listed j Record the product IP address k Select Exit from the File pull down menu A HyperTerminal message box appears l Click Yes A second message box appears Click No to exit and close the application m Power off the maintenance terminal and disconnect the modem cable Replace the protective cap over the maintenance port Continue 22 Define the product IP address determine...

Page 149: ...dividual Addresses list to the Available Addresses list Select highlight the product and click Delete The product is deleted c Click Add The Address Properties dialog box displays with the IP Address page open d Type a product description in the Description field e Type the product IP address determined by the network administrator in the IP Address field f Type the product subnet mask determined ...

Page 150: ...ller failed Go to step 3 302 Cooling fan propeller failed Go to step 3 303 Cooling fan propeller failed Go to step 3 304 Cooling fan propeller failed Go to step 3 305 Cooling fan propeller failed Go to step 3 414 Backup CTP card failed Go to step 6 420 Backup CTP card NV RAM failure Go to step 6 426 Multiple ECC single bit errors occurred Go to step 4 433 Non recoverable Ethernet fault Go to step ...

Page 151: ...l Perform a data collection as part of FRU replacement Collecting Maintenance Data on page 4 32 NOTE Do not remove a fan module unless a replacement FRU is available To avoid product overheating a fan module must be replaced within five minutes Was the maintenance action successful 806 Critically hot temperature warning SBAR assembly thermal sensor Go to step 8 807 SBAR assembly shutdown due to th...

Page 152: ... the director IML IPL or Reset the Director on page 4 38 Was the maintenance action successful NO YES The product is operational Exit MAP 6 Visual inspection amber LED illuminated or event codes indicate a CTP card failed Replace the CTP card RRP CTP Card on page 5 6 The procedure is concurrent and performed while the product is operational Perform a data collection as part of FRU replacement Coll...

Page 153: ...n after the download Collecting Maintenance Data on page 4 32 Did the firmware download solve the problem NO YES The director appears operational Exit MAP 8 Visual inspection amber LED illuminated or event codes indicate an SBAR assembly failed Replace the SBAR assembly RRP SBAR Assembly on page 5 36 The procedure is concurrent and performed while the product is operational Perform a data collecti...

Page 154: ...n or Element Manager interface 1 Table 3 9 lists event codes explanations and MAP steps Table 3 9 MAP 500 Event Codes Event Code Explanation Action 080 Unauthorized worldwide name Go to step 3 081 Invalid attachment Go to step 17 504 Port card failure Go to step 5 505 Port card revision not supported Go to step 18 506 Fibre Channel port failure Go to step 4 507 Loopback diagnostics port failure Go...

Page 155: ...rrent link state Go to step 22 800 High temperature warning port card thermal sensor Go to step 21 801 Critically hot temperature warning port card thermal sensor Go to step 21 802 Port card shutdown due to thermal violation Go to step 21 Table 3 10 Link Incident Messages Explanation Action Link interface incident implicit incident Go to step 22 Link interface incident bit error threshold exceeded...

Page 156: ...reporting the problem Byte 4 specifies the invalid attachment reason Table 3 11 Table 3 11 Invalid Attachment Reasons and Actions Byte 4 Invalid Attachment Reason Action 01 Unknown Contact the next level of support 02 ISL connection not allowed Go to step 5 03 04 Incompatible switch Go to step 6 05 Loopback plug connected Go to step 7 06 N Port connection not allowed Go to step 5 07 Non McDATA swi...

Page 157: ...n invalid attachment c Select click the Type field and configure the port as follows Select fabric port F_Port if the port is cabled to a device Select expansion port E_Port if the port is cabled to a director or switch ISL d Click OK or Activate e Was the maintenance action successful NO YES The product port is operational Exit MAP Contact the next level of support Exit MAP 6 An ISL connection is...

Page 158: ...t any view The Fabric Parameters View displays Element Manager Select Operating Parameters and Fabric Parameters from the Configure menu at any view The Configure Fabric Parameters dialog box displays c Select McDATA Fabric 1 0 or Open Fabric 1 0 from the Interop Mode drop down list Select McDATA Fabric 1 0 if the product is attached only to other McDATA directors or switches operating in McDATA F...

Page 159: ...nd Install PFE Keys Optional on page 2 25 Exit MAP 9 The connection timed out because of an unresponsive device or an ISL security violation authorization failure reject Check port status and clean fiber optic components a Inform the customer the port will be blocked Ensure the system administrator quiesces Fibre Channel frame traffic and sets attached devices offline b Block the port Blocking and...

Page 160: ...action successful NO YES The product port is operational Exit MAP Contact the next level of support Exit MAP 12 A connection is not allowed because of a fabric binding mismatch Fabric membership lists must be compatible for both elements At the EFCM Basic Edition interface or SAN management application ensure fabric binding is enabled and fabric membership lists are compatible for both elements EF...

Page 161: ...xt level of support Exit MAP 14 A port is set to an inactive state a At the Event Log examine the first two bytes of event data b Byte 0 specifies the port reporting the problem Byte 1 specifies the inactive reason Table 3 12 15 A port is inactive because Flexport Technology is disabled Install the Flexport Technology PFE key to enable N_Port capability Task 16 Configure PFE Key Optional on page 2...

Page 162: ...ce action successful NO YES The product port is operational Exit MAP Contact the next level of support Exit MAP 17 A port is inactive because the port swap configuration is invalid Perform a port swap procedure Element Manager only ensure the configuration is valid and ensure the port address matches the hardware configuration definition HCD of the attached host Swapping Ports on page 4 29 Exit MA...

Page 163: ...ight click the port A pop up menu appears 2 Select Reset Port The message This operation will cause a link reset to be sent to the attached device displays 3 Click OK The port resets c Perform an external loopback test for the reset port Performing Loopback Tests on page 4 21 Was the maintenance action successful NO YES The product port is operational Exit MAP 20 A port failed and the optical tran...

Page 164: ... speed Perform an external loopback test Performing Loopback Tests on page 4 21 NOTE Event code 514 may generate a call home event that incorrectly indicates a CTP card failure Although the optical socket on the CTP card may have failed replace the transceiver and verify operation If a failure is still indicated replace the CTP card RRP CTP Card on page 5 6 Was the maintenance action successful NO...

Page 165: ...cement card as part of FRU removal and replacement Performing Loopback Tests on page 4 21 Perform the data collection procedure as part of FRU removal and replacement Collecting Maintenance Data on page 4 32 Did port card replacement solve the problem NO YES The director appears operational Exit MAP Contact the next level of support Exit MAP 22 A message appeared in the Link Incident Log or an eve...

Page 166: ...YES NO The product port is operational Exit MAP 24 Disconnect the fiber optic jumper cable from the port and connect the cable to a spare port Is a link incident reported at the new port YES NO The port reporting the problem is causing the link incident This indicates port degradation and a possible pending failure Go to step 20 25 Ensure the attached fiber optic jumper cable is not bent and conne...

Page 167: ...incident Inform the customer of the problem and have the system administrator a Inspect and verify operation of the attached device b Repair the attached device if a failure is indicated c Monitor port operation for approximately five minutes Was the maintenance action successful NO YES The product port is operational Exit MAP Contact the next level of support Exit MAP ...

Page 168: ...me server unable to synchronize databases Go to step 2 021 Name Server database invalid Go to step 2 050 Management server unable to synchronize databases Go to step 3 051 Management server database invalid Go to step 3 052 Management server internal error Go to step 3 060 Fabric controller unable to synchronize databases Go to step 4 061 Fabric controller database invalid Go to step 4 062 Maximum...

Page 169: ...ume operation after Management Server login Perform a data collection and send the CD to support personnel for analysis Exit MAP 4 A minor error occurred that caused the Fabric Controller database to be re initialized to an empty state and fail CRC validation The product briefly lost interswitch link capability Interswitch links resume operation after CTP reset Perform a data collection and send t...

Page 170: ...ected an incompatibility with an attached fabric element segmented the port and prevented fabric participation A segmented E_port cannot transmit Class 2 or Class 3 Fibre Channel traffic Event code 071 indicates the product is isolated from all fabric elements and is accompanied by an event code 070 for each segmented E_Port Event code 071 is resolved when all 070 events are corrected Obtain suppl...

Page 171: ...product reporting the problem EFCM Basic Edition Select Switch and Fabric Parameters from the Configure menu at any view The Fabric Parameters View displays Element Manager Select Operating Parameters and Fabric Parameters from the Configure menu at any view The Configure Fabric Parameters dialog box displays e Type the recommended E_D_TOV and R_A_TOV values then click OK or Activate f Repeat step...

Page 172: ... the Director Online or Offline on page 4 36 d For the first product reporting the problem EFCM Basic Edition Select Switch and Parameters from the Configure menu at any view The Parameters View displays Element Manager Select Switch Parameters and Fabric Parameters from the Configure menu at any view The Configure Switch Parameters dialog box displays e Type the customer determined preferred doma...

Page 173: ...rface or SAN management application inspect names in the active zone set to determine the incompatible zone name then modify the name as directed by the customer EFCM Basic Edition Refer to the McDATA EFCM Basic Edition User Manual 620 000240 for instructions SAN management application Refer to the SANavigator Software Release 4 2 User Manual 621 000013 or EFC Manager Software Release 8 7 User Man...

Page 174: ...s Element Manager Select Operating Parameters and Fabric Parameters from the Configure menu at any view The Configure Fabric Parameters dialog box displays d At the Switch Priority field select Principal Never Principal or Default then click OK or Activate The switch priority value designates the fabric s principal switch which is assigned a priority of 1 and controls the allocation and distributi...

Page 175: ... MAP 15 A product E_Port is connected to an unsupported fabric element Advise the customer of the problem and disconnect the ISL to the unsupported fabric element Exit MAP 16 Event code is informational only and indicates a product E_Port is fenced blocked An application or hardware malfunction occurred as indicated by failure symptoms or primary event codes or the port fencing policy is too restr...

Page 176: ...cause of application layer protocol errors Go to MAP 0000 Start MAP and perform fault isolation at the attached switch Exit MAP 18 An E_Port is fenced because devices connected to the attached fabric element are flooding the ISL with frames hot I O These link level problems are typically associated with legacy devices arbitrated loop devices or magnetic tape drives Perform one of the following Dis...

Page 177: ... the EFCM Basic Edition interface or SAN management application change port fencing threshold settings to more lenient values as directed by the customer EFCM Basic Edition Refer to the McDATA EFCM Basic Edition User Manual 620 000240 for instructions SAN management application Refer to the SANavigator Software Release 4 2 User Manual 621 000013 or EFC Manager Software Release 8 7 User Manual 620 ...

Page 178: ...fabric Was the maintenance action successful NO YES The fabric ISL and product are operational Exit MAP Contact the next level of support Exit MAP 22 Event code 150 indicates a fabric merge process failed during ISL initialization An incompatible zone set was detected or a problem occurred during delivery of a zone merge frame This event code always precedes event code 070 and represents the reply...

Page 179: ...isconnect the fiber optic jumper cable from the E_Port reporting the problem then reconnect the cable to the same port Was the maintenance action successful NO YES The fabric ISL and product are operational Exit MAP Perform a data collection and send the CD to support personnel for analysis Contact the next level of support Exit MAP 24 A zone merge process failed during ISL initialization The foll...

Page 180: ...a for event code 150 At the Event Log examine bytes 12 through 15 of event data that specify the error code Record the error code Perform a data collection and send the CD to support personnel for analysis Contact the next level of support and report the event code associated failure reason and supplementary error code Exit MAP ...

Page 181: ...ollowing procedures are described Obtaining log information Obtaining port diagnostic information Performing loopback tests Blocking or unblocking ports Swapping ports Performing channel wrap tests FICON only Collecting maintenance data Powering the director on and off Setting the director online or offline Performing an initial machine load IML initial program load IPL or director reset Cleaning ...

Page 182: ... bars have been removed and the fields may contain data that does not match the data seen on your system Note the following 1 Follow all electrostatic discharge ESD procedures and DANGER and CAUTION statements 2 Before performing a procedure read the procedure carefully and thoroughly to familiarize yourself with the information Table 4 1 Factory Set Defaults Item Default Customer password passwor...

Page 183: ...tus Log Logs accessed through the Element Manager application Director log information Event Log Hardware Log Link Incident Log Port Threshold Alert Log Open Trunking Log Embedded Port Log Switch Fabric Log Logs accessed through the EFCM Basic Edition interface Event Log Link Incident Log Open Trunking Re Route Log Fabric Log Embedded Port Frame Log SAN Management Logs The SAN management applicati...

Page 184: ...ssociated with the instance are displayed Data Additional event data for fault isolation Include this information when fault isolating a call home problem or include the information when reporting an event to customer support Fabric Log The Fabric Log records the time and nature of changes made to a multiswitch fabric The information is useful for isolating zoning or fabric wide problems The log d...

Page 185: ...mation At any application view click select the desired log option from the Logs menu Event Log The Event Log records events or errors Entries reflect the status of the management interface and managed product The log describes Date Time The date and time the event occurred Event The three digit event code associated with the event See Appendix A Event Code Tables for an explanation of event codes...

Page 186: ...s and causes The log describes Date Time The date and time the link incident occurred Port The port number that reported the link incident Link Incident A brief description of the link incident and cause including Implicit incident Bit error threshold exceeded Loss of signal or loss of synchronization Not operational primitive sequence received Primitive sequence timeout Invalid primitive sequence...

Page 187: ...The date and time the re route action occurred Receive Port The director port number decimal used for receiving Fibre Channel traffic after the re route action Target Domain The domain ID decimal of the target device to which Fibre Channel traffic from the director was rerouted Old Exit Port The director port number decimal used for transmitting Fibre Channel traffic before the re route action New...

Page 188: ...is product The log describes Date Time The date and time the change occurred Timing granularity is provided to one hundredth of a second Description The description of the zoning or fabric change Event Data Supplementary event data that provides additional information that varies according to the even logged Ports RSCN only The list of product ports affected by registered state change notification...

Page 189: ...rror threshold exceeded Loss of signal or loss of synchronization Not operational primitive sequence received Primitive sequence timeout Invalid primitive sequence received for current link state See MAP 0500 Port Failure or Link Incident Analysis on page 3 34 for corrective actions Open Trunking Re Route Log The Open Trunking Re Route Log records interswitch link ISL congestion events that cause ...

Page 190: ...nformation if available in text format NOTE Identical entries are recorded in the wrapping and non wrapping logs When the non wrapping log fills old records are overwritten The wrapping log preserves all records Embedded Port Frame Log The Embedded Port Frame Log records all Fibre Channel frames transmitted through the product embedded port including Class F traffic fabric logins state change noti...

Page 191: ... defined in Table 4 2 Table 4 2 Port Operational States Port State Green LED Amber LED Alert Symbol Description Online On Off None An attached device is connected to the director and ready to communicate or is communicating with other attached devices If the port remains online the green port LED remains illuminated At the director port card the green LED blinks when there is Fibre Channel traffic...

Page 192: ...rt or when the attached device is powered off Inactive On Off Yellow Triangle The port is inactive The reason appears in the Reason field at the Port Properties dialog box Not Installed Off Off None An optical transceiver is not installed in the director port Not Operational Off Off Yellow Triangle The director port is receiving the not operational sequence NOS from an attached device Port Failure...

Page 193: ...Link Incident Link Reset No Light Not Operational Port Failure Segmented E_Port or Testing Type The type of port G_Port F_Port or E_Port Operating Speed The operating speed of the port Not Established 2 Gbps or 10 Gbps Alert If link Incident LIN alerts are configured a yellow triangle appears in the column when a link incident occurs A yellow triangle also appears if beaconing is enabled A red and...

Page 194: ...tatistics These statistics include the number of 4 byte words transmitted and received and the number of Class 3 frames transmitted received or discarded Error Statistics These statistics include the number of link failures synchronization and signal losses discarded frames invalid transmission words primitive sequence CRC delimiter and address identification errors and short frames Operational St...

Page 195: ...on NOTE If the Open Trunking feature is installed an additional item Congested Threshold appears in the Port Properties dialog box Port Number The director port number Port Name The user defined name or description for the port Type The port type G_Port F_Port or E_Port Technology The type of port transceiver and optical cable installed Operating Speed The operating speed of the port Not Establish...

Page 196: ...or Disabled Beaconing User specified for the port On or Off When beaconing is enabled a yellow triangle appears adjacent to the status field Link Incident If no link incidents are recorded None appears in the status field If a link incident is recorded a summary appears describing the incident and a yellow triangle appears adjacent to the status field Operational State The state of the port Online...

Page 197: ...x The dialog box provides the following information Port Number The director port number Connector type Type of port connector LC Unknown or Internal Port Transceiver Type of port transceiver Shortwave Laser Longwave Laser Long Distance Laser Unknown or None Distance Port transmission distance 50m 50M 2k 2k 10k 10k Media Type of optical cable used Singlemode multimode 50 micron multimode 62 5 micr...

Page 198: ...f the following columns Port The director port number Name The user defined name or description for the port Block Configuration Indicates if a port is blocked or unblocked Operational State Port state Online Offline Not Installed Inactive Invalid Attachment Link Reset No Light Not Operational Port Failure Segmented E_Port or Testing Type The Port type G_Port F_Port or E_Port Health Status The con...

Page 199: ...the port Block Configuration The user configured state for the port Blocked or Unblocked Beaconing The user specified for the port On or Off FAN Configuration The user configured state for fabric address notification FAN configuration Enabled or Disabled Operational State The Port state Online Offline Not Installed Inactive Invalid Attachment Link Reset No Light Not Operational Port Failure Segmen...

Page 200: ...tor type The type of port connector LC MT_RJ MU Unknown or Internal Port Transceiver The type of port transceiver Shortwave Laser Longwave Laser Long Distance Laser Unknown or None Distance Capability The port transmission distance Short Intermediate Long Very Long or Unknown Media The type of optical cable used Singlemode multimode 50 micron multimode 62 5 micron or Unknown Speed The operating sp...

Page 201: ...rnal loopback tests The tests are performed on any selected port at the Element Manager application or at the EFCM Basic Edition interface The tests are Internal loopback test An internal loopback test checks port card circuitry but does not check fiber optic components of a port transceiver The test is performed with a device attached to the port but the test momentarily blocks the port and is di...

Page 202: ...number to be tested or select all ports at the Port Select area of the dialog box 4 At the Diagnostics Test list box select the Internal Loop option 5 Click Next The message Press START TEST to begin diagnostics appears and the Next button changes to a Start Test button Figure 4 5 Port Diagnostics Dialog Box 6 Click Start Test The test begins and a The Start Test button changes to a Stop Test butt...

Page 203: ...tic jumper cable from the port to be tested 3 Depending on the port technology insert a singlemode or multimode loopback plug into the port receptacle 4 At the Element Manager application select Port Diagnostics from the Maintenance menu The Port Diagnostics dialog box displays Figure 4 5 5 Type the port number to be tested or select all ports at the Port Select area of the dialog box 6 At the Dia...

Page 204: ...et Port A message box displays indicating a link reset will occur c Click OK The port resets 14 Notify the customer the test is complete and the device can be reconnected to the switch and set online Internal Loopback Test EFCM Basic Edition To perform an internal loopback at the EFCM Basic Edition interface 1 Notify the customer that a disruptive internal loopback test will be performed Ensure th...

Page 205: ...pears where xx are the seconds remaining in the test The test takes approximately 30 seconds NOTE Click Stop at any time to abort the loopback test 6 When the test completes the Diagnostics Executing View reverts to the Diagnostics View Test results appear as Passed Failed or Test Incomplete in the message area of the view 7 Reset the tested port a Select Ports and Reset from the Maintenance menu ...

Page 206: ...on interface select Ports and Diagnostics from the Maintenance menu at any view The Diagnostics View displays Figure 4 6 5 Type the port number to be tested in the Targeted Port Number field 6 At the Diagnostic Test list box select the External Loopback option 7 Click Start The test begins and a The Diagnostics View changes to a Diagnostics Executing View b The message Diagnostics Time Remaining x...

Page 207: ... When a director port is blocked the operation of an attached Fibre Channel device is disrupted Do not block director ports unless directed to do so by a procedural step or the next level of support Block or Unblock a Port or Port Card Element Manager Application To block or unblock a port or port card from the Element Manager application 1 At the Element Manager application click the Hardware tab...

Page 208: ...splays Click OK The dialog box closes and the following occur to indicate the port is unblocked and online At the director the green port or ports LED illuminates At the Hardware View the emulated green port or ports LED illuminates The box adjacent to the Block Port or Block All Ports menu option becomes blank Block or Unblock a Port EFCM Basic Edition To block or unblock a port from the EFCM Bas...

Page 209: ...t the bottom of the page to save and activate the change The message Your changes have been successfully activated appears Swapping Ports Failure of port circuitry behind an optical transceiver may require swapping the logical port address of the failed port to a known operational port This ensures the port address matches information in the hardware configuration definition HCD of an attached hos...

Page 210: ...re the system administrator quiesces Fibre Channel frame traffic through the ports varies any attached host offline and sets any attached device offline 5 Click Next Beaconing is enabled for both ports and both ports are blocked Swap the port fiber optic cables as directed by the system administrator 6 Click Next The Instructions section of the dialog box indicates the port swap operation is compl...

Page 211: ...hannel wrap test will be configured The Hardware View for the selected director displays b At the Hardware View verify the location of the port to be configured for the channel wrap test When the mouse cursor is passed over a graphical port card on the front view of the director the card highlights with a blue border and a pop up displays with the following information Port card type UPM or XPM Ch...

Page 212: ...re is enabled through a product feature enablement PFE key a memory dump file that possibly includes classified Fibre Channel frames is not included as part of the data collection procedure Perform the maintenance data collection procedure after a firmware fault is corrected or a failed FRU is replaced to capture the data for analysis Maintenance data includes the dump file hardware log audit log ...

Page 213: ...e Button 5 Click Close to close the dialog box 6 Remove the CD with the newly collected maintenance data from the management server CD RW drive Return the CD with the failed FRU to support personnel for failure analysis 7 To ensure the backup application operates normally replace the original backup CD in the management server CD RW drive Collecting Maintenance Data EFCM Basic Edition To collect m...

Page 214: ...data from the PC floppy drive Return the diskette with the failed FRU to support personnel for failure analysis Powering the Director On or Off This section describes procedures to power on or power off the director Power On Procedure DANGER Use the supplied power cords Ensure the facility power receptacle is the correct type supplies the required voltage and is properly grounded To power on the d...

Page 215: ...r removing and replacing a faulty FRU the amber system error LED may remain illuminated Clear the system error LED as part of the replacement procedure Power Off Procedure Powering the director off and on performing a power cycle resets all logic cards and executes POSTs When performing a power cycle wait approximately 30 seconds before switching power on NOTE When the director is powered off the ...

Page 216: ...ctor transmits the offline sequence OLS to attached devices and the devices cannot log in to the director NOTE When the director is set offline the operation of attached Fibre Channel devices is disrupted Do not set the director offline unless directed to do so by a procedural step or the next level of support Set Online or Offline Element Manager Application To set the director online or offline ...

Page 217: ... at any view The Switch View displays Figure 4 12 2 Perform one of the following If the director is offline click the green Activate button adjacent to the Current Online State field The director comes online and the message Your changes have been successfully activated appears If the director is online click the green Deactivate button adjacent to the Current Online State field The director goes ...

Page 218: ...drop momentarily until the connection automatically recovers A director reset is disruptive to Fibre Channel traffic and resets the Microprocessor and functional logic for the CTP card and reloads the firmware from FLASH memory Ethernet LAN interface causing the connection to the management server to drop momentarily until the connection automatically recovers Ports causing all Fibre Channel conne...

Page 219: ...connection drops the Intrepid 6140 Status table turns yellow the Status field displays No Link and the State field displays Link Timeout The status bar at the bottom of the window displays a grey square indicating director status is unknown Illustrated FRUs disappear and appear again as the connection is re established Reset the Director CTP Front Panel To reset the director from the CTP front pan...

Page 220: ...ted in this publication and when connecting or disconnecting fiber optic cables from port optical transceivers Tools required ESD grounding cable and wrist strap Fiber optic cleaning kit with Oil free compressed air or HFC 134a aerosol duster Alcohol soaked cleaning pads Procedure CAUTION Wear eye protection when using an aerosol duster To clean fiber optic components ATTENTION To avoid causing ma...

Page 221: ...f this procedure second cleaning 5 Repeat step 2 and step 3 of this procedure again third cleaning then reconnect the fiber optic cable to the port Downloading Director Firmware and Software Firmware is the director operating code stored in FLASH memory on the CTP card Up to 32 firmware versions can be stored on the management server hard drive and made available for download to a director through...

Page 222: ... NOTE When upgrading firmware or software follow all procedural information contained in release notes or engineering change EC instructions that accompany the version Such information supplements information provided in this general procedure Download the firmware or software version to the hard drive of a server with Internet access This server can be the management server or PC communicating wi...

Page 223: ...ge displays and the request for approval is e mailed to support personnel 8 Wait approximately five minutes for a response then select click My Requests at the top of the page The Request History page displays with the approved request 9 In the Action column adjacent to the approved request for the firmware or software version click Download The File Download dialog box displays 10 Click Save The ...

Page 224: ...re 4 15 Firmware Library Dialog Box 2 Click New The New Firmware Version dialog box displays 3 Select the desired firmware version file downloaded in Download Firmware and Software from Filecenter on page 4 42 Ensure the correct filename appear in the File name field and click Save The New Firmware Description dialog box displays 4 Enter a description up to 24 characters for the new firmware versi...

Page 225: ... If no error occurs a Warning dialog box displays 9 Click Yes to download the firmware version The Send Firmware dialog box displays and the following occur during the download a As the download begins a Writing data to FLASH message displays at the top of the dialog box for a few moments b As the download progresses a Sending Files message displays and remains as a progress bar shows percent comp...

Page 226: ...Ensure the desired firmware version is obtained from the Filecenter and resident on the hard drive of the PC communicating with the EFCM Basic Edition interface Download Firmware and Software from Filecenter on page 4 42 2 At the EFCM Basic Edition interface select Firmware Upgrade from the Maintenance menu at any view The Firmware Upgrade View displays Figure 4 16 Figure 4 16 Firmware Upgrade Vie...

Page 227: ... The Enter Network Password dialog box displays 10 Type the default user name and password NOTE The default user name is Administrator and the default password is password The user name and password are case sensitive 11 Click OK The EFCM Basic Edition interface opens with the Hardware View panel displayed Installing or Upgrading Software The delivered SAN management application is provided on the...

Page 228: ...cdataServerInstall exe to install from the server hard drive D mcdataServerInstall exe to install from the EFC Management Applications CD ROM 4 Click OK The InstallShield third party application prepares to install the software version and opens the InstallShield Wizard dialog box Figure 4 17 Figure 4 17 InstallShield Wizard Dialog Box 5 Follow the online instructions for the InstallShield Wizard ...

Page 229: ...he server desktop The Log On to Windows dialog box displays NOTE Do not simultaneously press the Ctrl Alt and Delete keys This action logs the user on to the browser capable PC not the management server f Type the default Windows user name and password and click OK The server Windows desktop opens and the SANavigator Log In or EFCM Log In dialog box displays NOTE The default Windows user name is A...

Page 230: ...to the management server 1 At the Element Manager application select Backup Restore Configuration from the Maintenance menu The Backup and Restore Configuration dialog box displays Figure 4 18 Figure 4 18 Backup and Restore Configuration Dialog Box 2 Click Backup An Information dialog box displays indicating the backup was initiated 3 Click OK to complete the backup and close the dialog box Restor...

Page 231: ... configuration data is reset to factory defaults the director defaults to the factory set IP address and all optional features are disabled To reset configuration data to the factory defaults 1 Notify the customer that the director will be set offline Ensure that the system administrator quiesces Fibre Channel traffic through the director and sets attached devices offline 2 Set the director offlin...

Page 232: ...nge the switch IP address and restart the management server session go to step 8 To restart a management server session using the default IP address of 10 1 1 10 a Close the Element Manager application and return to the SAN management application b A grey square with a yellow exclamation mark appears adjacent to the icon representing the reset director indicating that the director is not communica...

Page 233: ...g the reset director indicating director is not communicating with the management server a Delete the icon representing the reset director At the SAN management application select Setup from the Discover menu The Discover Setup dialog box displays Figure 4 20 b Select the entry representing the reset director in the Available Addresses window and click Remove c At the Discover Setup dialog box cli...

Page 234: ...rive C from the Save in drop down menu type a descriptive name for the extensible markup language xml configuration file in the File name field and click Save 4 A Download dialog box displays showing the estimated time remaining to complete the backup process When finished the dialog box changes to a Download complete dialog box 5 Click Close to close the dialog box Restore Configuration EFCM Basi...

Page 235: ...rocess completes the message Configuration restored successfully displays Reset Configuration Data EFCM Basic Edition When configuration data is reset to factory defaults the director defaults to the factory set IP address and all optional features are disabled To reset configuration data to factory defaults 1 Notify the customer that the director will be set offline Ensure that the system adminis...

Page 236: ...rnet connection drops and the EFCM Basic Edition session is lost Continue to the next step 7 To change the director IP address and restart the EFCM Basic Edition interface see Task 5 Configure Director Network Information Optional on page 2 30 To restart the EFCM Basic Edition interface using the default IP address of 10 1 1 10 a At the browser enter the default IP address of 10 1 1 10 as the Inte...

Page 237: ...its FRUs Do not perform a procedure in this chapter until a failure is isolated to a FRU If fault isolation was not performed go to Chapter 3 Maintenance Analysis Procedures MAPS Factory Defaults Table 5 1 lists the defaults for the passwords and IP subnet and gateway addresses Table 5 1 Factory Set Defaults Item Default Customer password password Maintenance password level 2 IP address 10 1 1 10 ...

Page 238: ...refully and thoroughly to familiarize yourself with the procedures and reduce the possibility of problems or customer down time 2 Follow all electrostatic discharge ESD procedures DANGER and CAUTION statements and statements listed in the preface of this manual 3 After completing the steps of a detailed procedure that is referenced from another procedure return to the initial referencing procedure...

Page 239: ... FRUs always connect a grounding cable to the director chassis and wear an ESD wrist strap ATTENTION To avoid causing machine errors or damage while working on the director follow ESD procedures by connecting a grounding cable to the director chassis and wearing an ESD wrist strap The ESD grounding points for the front of the chassis are located at the right and left sides of the chassis Figure 5 ...

Page 240: ...5 5 4 Intrepid 6140 Director Installation and Service Manual Removal and Replacement Procedures RRPs Figure 5 1 ESD Grounding Points ...

Page 241: ...ecautions yes or no for the FRU and references the page number of the removal and replacement procedure Table 5 2 Concurrent FRUs Concurrent FRU Name ESD Precaution Requirement Page Control processor CTP card Yes 5 6 Universal port module UPM card Yes 5 11 10 Gbps port module XPM card Yes 5 11 Small form factor pluggable SFP optical transceiver No 5 17 10 Gbps form factor pluggable XFP optical tra...

Page 242: ...stand alone configuration go to step 2 If the director is rack mounted perform one of the following If the director is installed in a McDATA supplied FC 512 Fabricenter equipment cabinet insert the 5 16 door tool into the socket hole at the right top of the front door Turn the tool counter clockwise to unlock and open the door If the director is installed in a customer supplied equipment cabinet u...

Page 243: ...llen wrench or torque tool designed for use with another McDATA product Use of the wrong tool may overtighten and damage logic cards a Insert the torque tool into the locking Allen screw at the bottom of the card Turn the screw counter clockwise until the spring releases and the tool turns freely b Insert the torque tool into the cam Allen screw at the top of the card Figure 5 2 To unseat the CTP ...

Page 244: ... 2 The label identifying the card should be at the top Verify the card is aligned in the card tracks then slide it forward until it makes contact with the backplane 4 Secure the CTP card a Insert the torque tool into the cam Allen screw at the top of the card Turn the torque tool clockwise until you feel it release and hear a clicking sound As the screw turns clockwise the card cams into the backp...

Page 245: ...unusable due to partially loaded firmware If after ten minutes the replacement CTP card does not appear to be operational perform the data collection procedure and return the failed replacement card to McDATA Collecting Maintenance Data on page 4 32 Do not reinstall the failed replacement CTP card because this can corrupt director firmware Obtain a new CTP card and perform this replacement procedu...

Page 246: ... problem is indicated go to Chapter 3 Maintenance Analysis Procedures MAPS to isolate the problem 12 Perform the data collection procedure Collecting Maintenance Data on page 4 32 13 If the customer requests the replacement CTP card be set as the active card perform a FRU switchover At the Hardware View right click the graphic representing the replacement card to open a menu then select Switchover...

Page 247: ...esces Fibre Channel frame traffic through any operational ports on the card and sets attached devices offline 2 If the director is installed in a stand alone configuration go to step 4 If the director is rack mounted perform one of the following If the director is installed in a McDATA supplied FC 512 Fabricenter equipment cabinet insert the 5 16 door tool into the socket hole at the right top of ...

Page 248: ...umper cables to ensure correct connections when the port card is replaced ATTENTION When fiber optic cables are disconnected from port card optical transceivers ensure protective plugs are inserted into the receptacles This prevents damage to sensitive components and prevents injury to the eye if the laser is viewed directly c Insert a protective plug into the optical transceiver NOTE The spring l...

Page 249: ...and cam it out of the backplane turn the screw counterclockwise until the tool turns freely Figure 5 3 10 Pull the port card from its card track and remove it from the director chassis Place the card in an anti static bag to provide ESD protection Figure 5 3 UPM Card Removal and Replacement Replacement To replace a UPM or XPM card NOTE The spring loaded lock Allen screws are colored yellow and are...

Page 250: ...nt of the card cage and even with other director logic cards 4 Perform an external loopback test for all ports on the replacement port card Performing Loopback Tests on page 4 21 If the test fails go to Chapter 3 Maintenance Analysis Procedures MAPS to isolate the problem 5 Reconnect a fiber optic jumper cable to each port on the card as follows Inspect the label on the jumper cable to ensure the ...

Page 251: ...cated go to Chapter 3 Maintenance Analysis Procedures MAPS to isolate the problem 11 Restore communication to the replacement port card and set the card online as directed by the customer Blocking and Unblocking Ports on page 4 27 Inform the customer the port card is available for use 12 Perform the data collection procedure Collecting Maintenance Data on page 4 32 13 Perform one of the following ...

Page 252: ...5 5 16 Intrepid 6140 Director Installation and Service Manual Removal and Replacement Procedures RRPs 14 If necessary close and lock the equipment cabinet door ...

Page 253: ...ustomer system administrator sets the attached device offline 2 If the director is installed in a stand alone configuration go to step 3 If the director is rack mounted perform one of the following If the director is installed in a McDATA supplied FC 512 Fabricenter equipment cabinet insert the 5 16 door tool into the socket hole at the right top of the rear door Turn the tool counter clockwise to...

Page 254: ...r in the port receptacle or the transceiver may have a pull tab to assist in removal a If required disengage the locking mechanism usually at the left side of the transceiver by squeezing the mechanism or pushing it toward the port receptacle b Grasp the pull tab or the optical transceiver frame and pull the transceiver from the port receptacle Figure 5 4 Figure 5 4 SFP Optical Transceiver Removal...

Page 255: ...solate the problem 7 If necessary replace the RFI shield 8 At the management server or at a web browser connected to the EFCM Basic Edition interface inspect the Event Log Ensure an event code 510 SFP XFP optics card hot insertion initiated appears in the log If an event code 510 does not appear in the log go to Chapter 3 Maintenance Analysis Procedures MAPS to isolate the problem 9 Perform one of...

Page 256: ...e management server open the Hardware View and a Right click the front panel bezel graphic away from a FRU to open a menu b Click the Clear System Error Light menu selection If at a web browser connected to the EFCM Basic Edition interface a Click the Switch tab at the Operations panel The Operations panel opens with the Switch page displayed b Click the Sys Err Light tab The Switch page displays ...

Page 257: ...s installed in a McDATA supplied FC 512 Fabricenter equipment cabinet insert the 5 16 door tool into the socket hole at the right top of the front door Turn the tool counter clockwise to unlock and open the door If the director is installed in a customer supplied equipment cabinet unlock and open the cabinet front door as directed by the customer representative 2 To remove a rear mounted FRU remov...

Page 258: ...e chassis card track Figure 5 5 3 To secure the filler panel sequentially insert the torque tool into each locking Allen screw Turn each screw clockwise until you feel the torque tool release and hear a clicking sound As each screw turns clockwise the filler panel locks into place 4 Verify the filler panel stiffener is flush with the front of the card cage and even with other director logic cards ...

Page 259: ...center equipment cabinet insert the 5 16 door tool into the socket hole at the right top of the rear door Turn the tool counter clockwise to unlock and open the door If the director is installed in a customer supplied equipment cabinet unlock and open the cabinet rear door as directed by the customer representative ATTENTION To avoid causing machine errors or damage while working on the director f...

Page 260: ... ESD protection Replacement To replace a power supply 1 Remove the replacement power supply from its protective anti static bag 2 Inspect the rear of the power supply for bent or broken connector pins that may have been damaged during shipping If any pins are damaged obtain a new power supply 3 Insert the power supply into the chassis guide of the AC module then push the power supply toward the ba...

Page 261: ...3 Maintenance Analysis Procedures MAPS to isolate the problem If at a web browser connected to the EFCM Basic Edition interface open the Switch tab at the View panel and ensure no amber LEDs illuminate that indicate a power supply failure If a problem is indicated go to Chapter 3 Maintenance Analysis Procedures MAPS to isolate the problem 8 Perform the data collection procedure Collecting Maintena...

Page 262: ...the director is installed in a McDATA supplied FC 512 Fabricenter equipment cabinet insert the 5 16 door tool into the socket hole at the right top of the rear door Turn the tool counter clockwise to unlock and open the door If the director is installed in a customer supplied equipment cabinet unlock and open the cabinet rear door as directed by the customer representative DANGER Disconnect the po...

Page 263: ...emoval and Replacement 6 Pull the AC module out of the director chassis Support the assembly with one hand 7 Place the AC module in an anti static bag to provide ESD protection Replacement To replace the AC module 1 Remove the replacement AC module from its protective anti static bag 2 Inspect the printed wiring assembly PWA side of the AC module for bent or broken connector pins that may have bee...

Page 264: ...If at the management server open the Hardware View and observe the AC module graphics to ensure no alert symbols appear that indicate a failure yellow triangle or red diamond If a problem is indicated go to Chapter 3 Maintenance Analysis Procedures MAPS to isolate the problem If at a web browser connected to the EFCM Basic Edition interface open the Switch tab at the View panel and ensure no amber...

Page 265: ...nt Procedures RRPs b Click the Sys Err Light tab The Switch page displays with the Sys Err Light tab selected A System Error Light is ON message displays on the page c Click Clear Light 12 If necessary close and lock the equipment cabinet door ...

Page 266: ... into the socket hole at the right top of the rear door Turn the tool counter clockwise to unlock and open the door If the director is installed in a customer supplied equipment cabinet unlock and open the cabinet rear door as directed by the customer representative ATTENTION Do not remove a fan module unless a replacement module is available Operation of the director for more than 10 minutes with...

Page 267: ...tion Replacement To replace the fan module 1 Remove the replacement fan module from its protective anti static bag 2 Inspect the PWA on the underside of the fan module for bent or broken connector pins that may have been damaged during shipping If any pins are damaged obtain a new fan module 3 Position the fan module at the rear of the director chassis Figure 5 8 Push the module toward the backpla...

Page 268: ... failure yellow triangle or red diamond If a problem is indicated go to Chapter 3 Maintenance Analysis Procedures MAPS to isolate the problem If at a web browser connected to the EFCM Basic Edition interface open the Switch tab at the View panel and ensure no amber LEDs illuminate that indicate a fan module failure If a problem is indicated go to Chapter 3 Maintenance Analysis Procedures MAPS to i...

Page 269: ...5 RRP Fan Module 5 33 Removal and Replacement Procedures RRPs c Click Clear Light 12 If necessary close and lock the equipment cabinet door ...

Page 270: ... and wrist strap Removal To remove the Power System Error LED assembly 1 Remove the RFI shield ATTENTION To avoid causing machine errors or damage while working on the director follow ESD procedures by connecting a grounding cable to the director chassis and wearing an ESD wrist strap 2 Follow ESD procedures by attaching a wrist strap to the director chassis and your wrist Figure 5 1 3 Remove only...

Page 271: ... assembly 1 Remove the replacement Power System Error LED assembly from its protective anti static bag 2 Replace the Power System LED assembly 3 Plug the Power System LED assembly cable into the backplane 4 Replace the center and upper left fan modules viewed from the rear RRP Fan Module on page 5 30 5 Disconnect the ESD wrist strap from the director chassis and your wrist 6 Replace the RFI shield...

Page 272: ...pplied FC 512 Fabricenter equipment cabinet insert the 5 16 door tool into the socket hole at the right top of the rear door Turn the tool counter clockwise to unlock and open the door If the director is installed in a customer supplied equipment cabinet unlock and open the cabinet rear door as directed by the customer representative 2 Remove the RFI shield ATTENTION To avoid causing machine error...

Page 273: ... of the SBAR assembly for bent or broken connector pins that may have been damaged during shipping If any pins are damaged obtain a new assembly 3 Orient the SBAR assembly Figure 5 10 Insert the assembly into the director chassis guide then push the assembly toward the backplane to engage the connector pins Verify the assembly is flush and even with the other SBAR assembly in the director 4 Close ...

Page 274: ...e problem If at a web browser connected to the EFCM Basic Edition interface open the Switch tab at the View panel and ensure no amber LEDs illuminate that indicate an SBAR failure If a problem is indicated go to Chapter 3 Maintenance Analysis Procedures MAPS to isolate the problem 10 Perform the data collection procedure Collecting Maintenance Data on page 4 32 11 If the customer requests the repl...

Page 275: ...ment Procedures RRPs b Click the Sys Err Light tab The Switch page displays with the Sys Err Light tab selected A System Error Light is ON message displays on the page c Click Clear Light 13 If necessary close and lock the equipment cabinet door ...

Page 276: ...such as ProComm Plus or HyperTerminal HyperTerminal is provided with Windows operating systems Asynchronous RS 232 null modem cable provided with the director Removal To remove the backplane 1 At the Hardware View double click the graphic representing the director bezel do not click a graphical FRU to open the Director Properties dialog box Record the director serial number This number must be pro...

Page 277: ...ff Procedure on page 4 35 5 If necessary record the director serial number ATTENTION To avoid causing machine errors or damage while working on the director follow ESD procedures by connecting a grounding cable to the director chassis and wearing an ESD wrist strap 6 Remove the RFI shield 7 Follow ESD procedures by attaching a wrist strap to the director chassis and your wrist Figure 5 1 8 Remove ...

Page 278: ...e card cage with 7 panhead Phillips screws Use a standard Phillips screwdriver to remove these screws 19 Remove the backplane PWA and frame as one FRU from the card cage Place the backplane in an anti static bag to provide ESD protection Replacement To replace the backplane and all FRUs disconnected from the backplane 1 Remove the replacement backplane from its protective anti static bag Inspect t...

Page 279: ...ower Supply on page 5 23 13 Replace the port cards RRP Port Module Card UPM and XPM on page 5 11 14 Replace the CTP cards RRP CTP Card on page 5 6 15 Disconnect the ESD wrist strap from the director chassis and your wrist 16 Replace the RFI shield 17 Connect the power cords and power on the director Power On Procedure on page 4 34 18 Verify that POSTs complete and the green power LED on the front ...

Page 280: ...ull down menu to close the HyperTerminal application 20 Initial machine load IML the director At the front of the director press and hold the white IML button on the faceplate of the active CTP card green LED illuminated for three seconds 21 At the management server Hardware View observe all FRU graphics and ensure no alert symbols appear that indicate a failure yellow triangle or red diamond If a...

Page 281: ...ations panel The Operations panel opens with the Switch page displayed b Click the Sys Err Light tab The Switch page displays with the Sys Err Light tab selected A System Error Light is ON message displays on the page c Click Clear Light 24 If necessary close and lock the equipment cabinet doors ...

Page 282: ...5 5 46 Intrepid 6140 Director Installation and Service Manual Removal and Replacement Procedures RRPs ...

Page 283: ...le FRUs Miscellaneous parts Power cords and receptacles Exploded view illustrations portray the director disassembly sequence for clarity Illustrated FRUs and parts are numerically keyed to associated parts lists The parts lists include McDATA part numbers descriptions and quantities An ESD symbol precedes the description of a FRU containing electrostatic discharge ESD sensitive components Handle ...

Page 284: ...ual Illustrated Parts Breakdown Front Accessible FRUs Figure 6 1 illustrates the front accessible FRUs and Table 6 1 is the parts list The table includes reference numbers to Figure 6 1 part numbers descriptions and quantities Figure 6 1 Front Accessible FRUs ...

Page 285: ...ngwave LW laser 10 625 Gbps 1300 nm LC 5 002 002230 100 Filler panel UPM or XPM 1 to 17 6 470 000437 401 ESD Printed wiring assembly control processor CTP 2 7 Reference Bracket d ring cable organizer feature upper 1 8 Reference Cover top cable 1 9 Reference Cover lower cable 1 10 Reference Bracket d ring cable organizer feature lower 1 11 803 000064 386 ESD SFP transceiver optical shortwave SW las...

Page 286: ...arts Breakdown Rear Accessible FRUs Figure 6 2 and Figure 6 3 illustrate the rear accessible FRUs and Table 6 2 and Table 6 3 are the parts lists The table includes reference numbers to Figure 6 2 part numbers descriptions and quantities Figure 6 2 Rear Accessible FRUs Part 1 ...

Page 287: ...n module 3 4 See Table 6 1 ESD Printed wiring assembly universal port module UPM 4 port LC pluggable optics not included 16 to 35 xx See Table 6 1 ESD Printed wiring assembly 10 Gbps port module XPM 1 port LC pluggable optics not included 5 475 000471 201 ESD Printed wiring assembly serial crossbar SBAR 2 6 721 000058 001 ESD Power supply 180 264 VAC 48 VDC 2 7 002 002489 100 ESD AC module Power d...

Page 288: ...3 Rear Accessible FRUs Part 2 Table 6 3 Rear Accessible FRU Parts List Part 2 Ref Part Number Description Qty 6 2 1 Reference Base assembly Intrepid 6140 Director 1 2 476 000435 300 ESD Printed wiring assembly backplane 1 3 Reference Cage assembly rear card 1 4 Reference Retainer rear cable guide 1 ...

Page 289: ... Parts Breakdown Miscellaneous Parts Figure 6 4 illustrates the miscellaneous parts and Table 6 4 is the parts list The table includes reference numbers to Figure 6 4 part numbers descriptions and quantities Figure 6 4 Miscellaneous Parts ...

Page 290: ... 4 Miscellaneous Parts Ref Part Number Description Qty 6 1 002 002317 000 Torque driver with 5 32 in bit 1 2 803 000057 000 Loopback plug LC MM 50 125 1148 1 2 803 000057 001 Loopback plug LC SM 9 125 blue 1149 1 3 801 000039 000 Null modem cable DB9F DB9F 1 4 801 000035 010 Ethernet cable 10 ft 1 ...

Page 291: ...reakdown Power Cords and Receptacles Figure 6 5 illustrates the optional power cords and receptacles and Table 6 5 is the parts list The table includes reference numbers to Figure 6 5 feature numbers and descriptions Figure 6 5 Power Cords and Receptacles ...

Page 292: ...t angle 250 volts 15 amps 2 8 meters Receptacle SI 32 1022 6 806 000030 000 Power cord AC Thailand Philippines Taiwan Bolivia and Peru NEMA 6 15P straight 250 volts 15 amps 2 8 meters Receptacle NEMA 6 15R 1023 7 806 000033 000 Power cord AC Denmark Afsnit 107 2 D1 straight 250 volts 10 amps 2 8 meters Receptacle Afsnit 107 2 D1 1024 8 806 000034 000 Power cord AC South Africa Burma Pakistan India...

Page 293: ...ers Receptacle NEMA L6 15R 1016 13 806 000042 000 Power cord AC North America NEMA L6 15P straight twist lock 250 volts 10 amps 2 8 meters Receptacle NEMA L6 15R 1029 14 806 000043 000 Power cord AC Japan NEMA 6 15P straight 250 volts 10 amps 2 8 meters Receptacle NEMA 6 15R None Table 6 5 Power Cord and Receptacle List continued Ref Part Number Description Feature ...

Page 294: ...6 6 12 Intrepid 6140 Director Installation and Service Manual Illustrated Parts Breakdown ...

Page 295: ...codes and provides detailed information about each code Event codes are listed in numerical order and in tabular format and are grouped as follows 000 through 199 System events 200 through 299 Power supply events 300 through 399 Fan module events 400 through 499 Control processor CTP card events 500 through 599 Port card UPM and XPM events 600 through 699 Serial crossbar SBAR events 800 through 89...

Page 296: ...vel that indicates event criticality as follows Informational Minor Major Severe not operational Explanation An explanation of what caused the event Action The recommended course of action if any to resolve the problem Event data Supplementary event data if any that appears in the event log in hexadecimal format Distribution Check marks in associated fields indicate where the event code is reporte...

Page 297: ...em Error LED Event Log E Mail Call Home Sense Info Link Incident Event Code 010 Message Login Server unable to synchronize databases Severity Minor Explanation Following a CTP card reset or replacement the Login Server attempted to acquire an up to date copy of its databases from the other CTP card but failed All fabric services databases are initialized to an empty state resulting in an implicit ...

Page 298: ...istribution Director Management Server Host Nonvolatile System Event Log System Error LED Event Log E Mail Call Home Sense Info Link Incident Event Code 020 Message Name Server unable to synchronize databases Severity Minor Explanation Following a CTP card reset or replacement the Name Server attempted to acquire an up to date copy of its databases from the other CTP card but failed All fabric ser...

Page 299: ...or Management Server Host Nonvolatile System Event Log System Error LED Event Log E Mail Call Home Sense Info Link Incident Event Code 031 Message SNMP request received from unauthorized community Severity Informational Explanation An SNMP request containing an unauthorized community name was received and rejected with an error Only requests containing authorized SNMP community names as configured...

Page 300: ...ded with this event Distribution Director Management Server Host Nonvolatile System Event Log System Error LED Event Log E Mail Call Home Sense Info Link Incident Event Code 051 Message Management server database invalid Severity Minor Explanation Following a CTP card failover or replacement IML or firmware download the management server database failed its CRC validation All management services d...

Page 301: ...ESSING_ERROR Distribution Director Management Server Host Nonvolatile System Event Log System Error LED Event Log E Mail Call Home Sense Info Link Incident Event Code 060 Message Fabric controller unable to synchronize databases Severity Minor Explanation Following a CTP card reset or replacement the fabric controller attempted to acquire an up to date copy of its databases from the other CTP card...

Page 302: ...ile System Event Log System Error LED Event Log E Mail Call Home Sense Info Link Incident Event Code 062 Message Maximum interswitch hop count exceeded Severity Informational Explanation The fabric controller software detected that a path to another fabric element director or switch traverses more than seven interswitch links ISLs or hops This may result in Fibre Channel frames persisting in the f...

Page 303: ...served Distribution Director Management Server Host Nonvolatile System Event Log System Error LED Event Log E Mail Call Home Sense Info Link Incident Event Code 064 Message ESS response from indicated domain not received after maximum tries exhausted Severity Informational Explanation The fabric controller software detected that the ESS response from the indicated domain has not been received afte...

Page 304: ...domain ID The director has the same preferred domain ID as another fabric element director or switch Modify the director s Domain ID to make it unique 3 Incompatible zoning configurations The same name is applied to a zone for the director and another fabric element director or switch but the zones contain different zone members Modify the zone name to make it unique or ensure zones with the same ...

Page 305: ...dify the director s Domain ID to make it unique 3 Incompatible zoning configurations The same name is applied to a zone for the director and another fabric element director or switch but the zones contain different zone members Modify the zone name to make it unique or ensure zones with the same name contain identical zone members 4 Build fabric protocol error A protocol error was detected during ...

Page 306: ...vent Log E Mail Call Home Sense Info Link Incident Event Code 073 Message Fabric initialization error Severity Informational Explanation An error was detected during the fabric initialization sequence most likely caused by frame delivery errors Event data is intended for engineering evaluation Action Perform the data collection procedure and return the CD to McDATA support personnel Event Data Byt...

Page 307: ...tion problems are caused by control frame delivery errors as indicated by this code Event data is intended for engineering evaluation Action Perform the data collection procedure and return the CD to McDATA support personnel Event Data Byte 0 E_Port number reporting the problem Bytes 4 7 Count of frame delivery timeouts Bytes 8 11 Count of frame delivery aborts Distribution Director Management Ser...

Page 308: ...ions The same name is applied to a zone for the director and another fabric element director or switch but the zones contain different zone members Modify the zone name to make it unique or ensure zones with the same name contain identical zone members 4 Build fabric protocol error A protocol error was detected during incorporation of the director into the fabric Disconnect the E_Port link then re...

Page 309: ...is not authorized for that port Action Change the port binding definition or plug the correct device or director into this port Event Data Byte 0 Port number reporting the unauthorized connection Bytes 1 3 reserved Bytes 4 11 WWN of the unauthorized device or fabric element Distribution Director Management Server Host Nonvolatile System Event Log System Error LED Event Log E Mail Call Home Sense I...

Page 310: ...nt Severity Informational Explanation A director port recognized an incompatibility with the attached fabric element or device and isolated the port An isolated port does not transmit Class 2 Class 3 or Class F traffic Refer to the event data for the reason Action Action depends on the reason specified in the event data ...

Page 311: ...ribute ESA frame detected a security feature mismatch The fabric binding and director binding parameters for this director and the attached fabric element must agree Ensure the parameters for both fabric elements are compatible or disable the fabric and director binding features D Fabric binding mismatch Fabric binding is enabled and an attached fabric element has an incompatible fabric membership...

Page 312: ...ype 1 Protocol error This type of failure is associated with persistent application layer protocol error or persistent incomplete operations This class would include perpetual port log in constant fabric rebuilds and persistent in band management protocol errors 2 Link level hot I O The family of failures is associated with hardware and an unstable link state machine 3 Security violation The class...

Page 313: ... 0 specifies the port number The second byte byte 1 specifies the inactive reason code as follows 2 Feature key not enabled The optional flexport PFE key is not enabled 3 Switch speed conflict The port cannot operate at the configured product backplane or CTP Card speed 4 Optics speed conflict The port transceiver does not support the configured port speed 5 No SBAR A serial crossbar SBAR is not i...

Page 314: ... E Mail Call Home Sense Info Link Incident Event Code 091 Message Database replication discontinued Severity Informational Explanation Replication of a fabric services database from master CTP to backup CTP has been discontinued because backup CTP has failed or been removed Action This event will occur when the backup CTP fails or is removed and does not require any additional action When the back...

Page 315: ...support personnel Event Data No supplementary data included with the event Distribution Director Management Server Host Nonvolatile System Event Log System Error LED Event Log E Mail Call Home Sense Info Link Incident Event Code 121 Message Zone set activation failed zone set too large Severity Informational Explanation This event occurs when the director receives a zone set activation command tha...

Page 316: ...gion of the fabric Event Data Byte 0 Port number reporting congestion Distribution Director Management Server Host Nonvolatile System Event Log System Error LED Event Log E Mail Call Home Sense Info Link Incident Event Code 141 Message Congestion relieved on an ISL Severity Informational Explanation OpenTrunking firmware detected an ISL with Fibre Channel traffic that previously exceeded the confi...

Page 317: ...onnections to a less congested region of the fabric Event Data Byte 0 Port number reporting low BB_Credit Distribution Director Management Server Host Nonvolatile System Event Log System Error LED Event Log E Mail Call Home Sense Info Link Incident Event Code 143 Message Low BB_Credit relieved on an ISL Severity Informational Explanation OpenTrunking firmware detected an ISL with no transmission B...

Page 318: ... 070 ISL segmentation event code and represents the reply of an adjacent fabric element in response to a zone merge frame Refer to the event data for the failure reason Action Action depends on the failure reason specified in the event data Event Data Bytes 0 3 of the event data specify affected E_Port number s Bytes 4 7 specify the request SW_ILS command code Bytes 8 31 specify the request respon...

Page 319: ...tion Depends on the failure reason In most cases perform the data collection procedure on the managing switch and the managed switch and return the CD to McDATA support personnel Event Data Reason codes were mapped from the software implementation FC SW2 protocol so decoding them is complicated and may require engineering assistance Bytes 0 3 managing switches domain ID in internal format 1 31 Byt...

Page 320: ...dure and return the CD and failed power supply to McDATA support personnel Event Data No supplementary data included with this event Distribution Director Management Server Host Nonvolatile System Event Log System Error LED Event Log E Mail Call Home Sense Info Link Incident Event Code 201 Message Power supply DC voltage failure Severity Major Explanation Direct current DC circuitry in the power s...

Page 321: ...cDATA support personnel Event Data No supplementary data included with this event Distribution Director Management Server Host Nonvolatile System Event Log System Error LED Event Log E Mail Call Home Sense Info Link Incident Event Code 203 Message Power supply AC voltage recovery Severity Informational Explanation AC voltage recovered for the power supply Both power supplies adjust to share operat...

Page 322: ...ver Host Nonvolatile System Event Log System Error LED Event Log E Mail Call Home Sense Info Link Incident Event Code 206 Message Power supply removed Severity Informational Explanation A power supply was removed while the director was powered on and operational The second power supply assumes the full operating load for the director Action No action required or install an operational power supply...

Page 323: ...Mail Call Home Sense Info Link Incident Event Code 208 Message Power supply false shutdown Severity Major Explanation Director operational firmware nearly shut down the indicated power supply as a result of failure or facility power loss or voltage fluctuation Action Confirm operation of facility power If subsequent power loss events occur replace the failed power supply Perform the data collectio...

Page 324: ... fan number Distribution Director Management Server Host Nonvolatile System Event Log System Error LED Event Log E Mail Call Home Sense Info Link Incident Event Code 301 Message Cooling fan propeller failed Severity Major Explanation Two cooling fans failed or are rotating at insufficient angular velocity The remaining fans are operational The amber LED illuminates at the rear of the fan modules a...

Page 325: ... Director Management Server Host Nonvolatile System Event Log System Error LED Event Log E Mail Call Home Sense Info Link Incident Event Code 303 Message Cooling fan propeller failed Severity Major Explanation Four cooling fans failed or are rotating at insufficient angular velocity The remaining fans are operational The amber LED illuminates at the rear of the fan modules associated with the fail...

Page 326: ...istribution Director Management Server Host Nonvolatile System Event Log System Error LED Event Log E Mail Call Home Sense Info Link Incident Event Code 305 Message Cooling fan propeller failed Severity Major Explanation Six cooling fans failed or are rotating at insufficient angular velocity The remaining fans are operational The amber LED illuminates at the rear of the fan modules associated wit...

Page 327: ...tor Management Server Host Nonvolatile System Event Log System Error LED Event Log E Mail Call Home Sense Info Link Incident Event Code 311 Message Cooling fan propeller recovered Severity Informational Explanation Two cooling fans recovered or the associated fan modules were replaced Two fans are operational Action No action required Event Data The first byte of event data byte 0 specifies the re...

Page 328: ...istribution Director Management Server Host Nonvolatile System Event Log System Error LED Event Log E Mail Call Home Sense Info Link Incident Event Code 313 Message Cooling fan propeller recovered Severity Informational Explanation Four cooling fans recovered or the associated fan modules were replaced Four fans are operational Action No action required Event Data The first byte of event data byte...

Page 329: ...n Director Management Server Host Nonvolatile System Event Log System Error LED Event Log E Mail Call Home Sense Info Link Incident Event Code 315 Message Cooling fan propeller recovered Severity Informational Explanation Six cooling fans recovered or the associated fan modules were replaced All fans are operational Action No action required Event Data The first byte of event data byte 0 specifies...

Page 330: ...istribution Director Management Server Host Nonvolatile System Event Log System Error LED Event Log E Mail Call Home Sense Info Link Incident Event Code 321 Message Fan module installed Severity Informational Explanation A fan module was installed with the director powered on and operational Action No action required Event Data No supplementary data included with the event Distribution Director Ma...

Page 331: ...ail Call Home Sense Info Link Incident Event Code 370 Message Fan status polling temporarily disabled Severity Minor Explanation One or more fans are changing between failed or recovered status values beyond a threshold One or more fans may have failed These conditions will re enable fan status polling an IPL IML POR enabled hourly fan insertion Action No action required Event Data No supplementar...

Page 332: ...mber Distribution Director Management Server Host Nonvolatile System Event Log System Error LED Event Log E Mail Call Home Sense Info Link Incident Event Code 410 Message CTP card reset Severity Informational Explanation The indicated CTP card reset after a director power on CTP card installation hardware IML CTP card faceplate or software IPL An IPL can be user initiated at the management server ...

Page 333: ...ection procedure and return the CD to McDATA support personnel Event Data Bytes 0 3 fault identifier least significant byte first Distribution Director Management Server Host Nonvolatile System Event Log System Error LED Event Log E Mail Call Home Sense Info Link Incident Event Code 412 Message CTP watchdog timer reset Severity Informational Explanation The hardware watchdog timer expired and caus...

Page 334: ...ded with this event Distribution Director Management Server Host Nonvolatile System Event Log System Error LED Event Log E Mail Call Home Sense Info Link Incident Event Code 414 Message Backup CTP card failure Severity Major Explanation The backup CTP card failed Action Replace the indicated CTP card with a functional card Perform the data collection procedure and return the CD and faulty card to ...

Page 335: ...ribution Director Management Server Host Nonvolatile System Event Log System Error LED Event Log E Mail Call Home Sense Info Link Incident Event Code 416 Message Backup CTP card installed Severity Informational Explanation A backup CTP card was installed while the director was powered on and operational Action No action required Event Data No supplementary data included with this event Distributio...

Page 336: ...gement Server Host Nonvolatile System Event Log System Error LED Event Log E Mail Call Home Sense Info Link Incident Event Code 418 Message User initiated CTP card switchover Severity Informational Explanation The backup CTP card became the active CTP card after a user initiated switchover The previously active CTP card is now the backup CTP card Action No action required Event Data No supplementa...

Page 337: ... Info Link Incident Event Code 421 Message Firmware download complete Severity Informational Explanation A director firmware version was downloaded from the management server or Web server The event data indicates the firmware version in hexadecimal format xx yy zz bbbb where xx is the release level yy is the maintenance level zz is the interim release level and bbbb is the build ID Action No acti...

Page 338: ...irector Management Server Host Nonvolatile System Event Log System Error LED Event Log E Mail Call Home Sense Info Link Incident Event Code 423 Message CTP firmware download initiated Severity Informational Explanation The management server or Web server initiated download of a new firmware version to the director Action No action required Event Data No supplementary data included with this event ...

Page 339: ...error interrupts Distribution Director Management Server Host Nonvolatile System Event Log System Error LED Event Log E Mail Call Home Sense Info Link Incident Event Code 427 Message Utility bus error detected by backup CTP Severity Major Explanation Backup CTP is unable to communicate with one or more port modules due to errors in its utility bus Director may not be fully operational if backup CT...

Page 340: ...a Bytes 0 3 LAN error type where 01 hard failure and 04 registered fault Bytes 4 7 LAN error subtype internally defined Bytes 8 11 LAN fault identifier internally defined Distribution Director Management Server Host Nonvolatile System Event Log System Error LED Event Log E Mail Call Home Sense Info Link Incident Event Code 440 Message Embedded port hardware failed Severity Major Explanation The em...

Page 341: ...ystem Error LED Event Log E Mail Call Home Sense Info Link Incident Event Code 450 Message Serial number mismatch detected Severity Informational Explanation This event occurs when the sequence number or OEM serial number in the system VPD read from the backplane does not match the sequence number and serial number that was saved in NVRAM the last time the director was IPLed This event will occur ...

Page 342: ...ion No action required Event Data Byte 0 feature description as follows 00 through 04 Flexport 06 open system management server 07 FICON management server Byte 1 feature description as follows 01 full volatility 02 FICON CUP zoning 03 SANtegrity authentication 04 CNT support 05 hardware trunking 06 SANtegrity binding 07 open trunking Byte 2 feature description as follows 02 remote fabric license 0...

Page 343: ...placement card is installed and no additional action is required If event code 501 does not follow this event re seat the UPM If event code 501 still does not appear replace the UPM Event Data Byte 0 UPM slot position Bytes 4 7 elapsed millisecond tick count Distribution Director Management Server Host Nonvolatile System Event Log System Error LED Event Log E Mail Call Home Sense Info Link Inciden...

Page 344: ... and 11 high availability error callout 2 Byte 14 participating SBAR Bytes 16 and 17 high availability error callout 3 Bytes 18 and 19 high availability error callout 4 Distribution Director Management Server Host Nonvolatile System Event Log System Error LED Event Log E Mail Call Home Sense Info Link Incident Event Code 503 Message Port card hot removal completed Severity Informational Explanatio...

Page 345: ...stem Error LED Event Log E Mail Call Home Sense Info Link Incident Event Code 505 Message Port module revision not supported Severity Minor Explanation The indicated UPM is not recognized and the four ports appear uninstalled to the director firmware Action Ensure the director model supports the operating firmware version If the firmware version is supported replace the UPM with a functional card ...

Page 346: ... tick count Byte 20 supported transmission media Bytes 8 11 reason code specific Bytes 21 and 22 speed capability and configuration Byte 16 connector type Distribution Director Management Server Host Nonvolatile System Event Log System Error LED Event Log E Mail Call Home Sense Info Link Incident Event Code 507 Message Loopback diagnostics port failure Severity Informational Explanation A loopback...

Page 347: ...D Event Log E Mail Call Home Sense Info Link Incident Event Code 509 Message Fibre Channel path failure Severity Major Explanation One or more of the backplane data paths has been removed from service thus reducing the bandwidth capabilities of the associated port This does not prevent the port from frame reception or transmission but it does limit the potential throughput of the port Normally the...

Page 348: ...ty Informational Explanation Installation of an SFP or XFP optical transceiver was initiated with the director powered on and operational The event indicates that operational firmware detected the presence of the transceiver Action No action required Event Data Byte 0 port number Byte 2 type of optics Bit 1 SFP Bit 2 XFP Bytes 4 7 elapsed millisecond tick count Distribution Director Management Ser...

Page 349: ...count Distribution Director Management Server Host Nonvolatile System Event Log System Error LED Event Log E Mail Call Home Sense Info Link Incident Event Code 513 Message SFP XFP optical transceiver hot removal completed Severity Informational Explanation An SFP or XFP optical transceiver was removed while the director was powered on and operational Action No action required Event Data Byte 0 por...

Page 350: ...cond tick count Distribution Director Management Server Host Nonvolatile System Event Log System Error LED Event Log E Mail Call Home Sense Info Link Incident Event Code 515 Message SFP XFP optics digital diagnostics warning threshold exceeded Severity Minor Explanation A digital diagnostics warning threshold is exceeded If warning condition persists additional 515 events are generated Action Repl...

Page 351: ...ent Event Code 519 Message Port module ASIC reset Severity Information Explanation System software detected an abnormal event associated with the port module Recovery of the port module required system software to perform a reset of the port module hardware Action Monitor the performance of the port module and associated port modules If persistent resets occur or if other system errors are recorde...

Page 352: ...or the specific link incident record format Distribution Director Management Server Host Nonvolatile System Event Log System Error LED Event Log E Mail Call Home Sense Info Link Incident Event Code 582 Message Bit error threshold exceeded Severity Major Explanation An attached OSI or FICON server determined the number of code violation errors recognized exceeded the bit error threshold Action A LI...

Page 353: ...ent for the specific link incident record format Distribution Director Management Server Host Nonvolatile System Event Log System Error LED Event Log E Mail Call Home Sense Info Link Incident Event Code 584 Message Not operational primitive sequence received Severity Major Explanation An attached OSI or FICON server received a not operational primitive sequence NOS Action A LIR is generated and se...

Page 354: ...rd format Distribution Director Management Server Host Nonvolatile System Event Log System Error LED Event Log E Mail Call Home Sense Info Link Incident Event Code 586 Message Invalid primitive sequence received for current link state Severity Major Explanation An attached OSI or FICON server recognized either a link reset LR or a link reset response LRR sequence while in the wait for online seque...

Page 355: ...talled and no additional action is required If event code 601 does not follow this event re seat the SBAR If event code 601 still does not appear replace the SBAR Event Data Byte 0 SBAR slot position Bytes 4 7 elapsed millisecond tick count Distribution Director Management Server Host Nonvolatile System Event Log System Error LED Event Log E Mail Call Home Sense Info Link Incident Event Code 601 M...

Page 356: ...Bytes 8 and 9 high availability error callout 1 Bytes 16 and 17 high availability error callout 3 Bytes 10 and 11 high availability error callout 2 Bytes 18 and 19 high availability error callout 4 Distribution Director Management Server Host Nonvolatile System Event Log System Error LED Event Log E Mail Call Home Sense Info Link Incident Event Code 603 Message SBAR hot removal completed Severity ...

Page 357: ...nagement Server Host Nonvolatile System Event Log System Error LED Event Log E Mail Call Home Sense Info Link Incident Event Code 605 Message SBAR revision not supported Severity Minor Explanation The indicated SBAR is not recognized and appears uninstalled to the director firmware Action Ensure the director model supports the operating firmware version If the firmware version is supported replace...

Page 358: ...ion Director Management Server Host Nonvolatile System Event Log System Error LED Event Log E Mail Call Home Sense Info Link Incident Event Code 608 Message User initiated SBAR switch over Severity Informational Explanation The backup SBAR has become the active SBAR at a user s request The previously active SBAR is now the backup SBAR Action No action required Event Data There is no supplementary ...

Page 359: ...son code Bytes 4 7 elapsed millisecond tick count Distribution Director Management Server Host Nonvolatile System Event Log System Error LED Event Log E Mail Call Home Sense Info Link Incident Event Code 620 Message SBAR fan failure Severity Informational Explanation System software has detected the failure of one or more SBAR fan modules Action No direct action required System software continues ...

Page 360: ...etected that one or more failed SBAR fan modules has recovered Action None Event Data Bytes 0 3 reserved Bytes 4 7 elapsed millisecond tick count Bytes 8 and 9 failed SBAR fan count Bytes 10 and 11 operational SBAR fan count Byte 12 15 reserved Distribution Director Management Server Host Nonvolatile System Event Log System Error LED Event Log E Mail Call Home Sense Info Link Incident ...

Page 361: ...tribution Director Management Server Host Nonvolatile System Event Log System Error LED Event Log E Mail Call Home Sense Info Link Incident Event Code 801 Message Critically hot temperature warning port module thermal sensor Severity Major Explanation The thermal sensor associated with a UPM indicates the hot temperature threshold was reached or exceeded Action Replace the indicated UPM with a fun...

Page 362: ...data included with this event Distribution Director Management Server Host Nonvolatile System Event Log System Error LED Event Log E Mail Call Home Sense Info Link Incident Event Code 805 Message High temperature warning SBAR thermal sensor Severity Major Explanation The thermal sensor associated with an SBAR indicates the warm temperature threshold was reached or exceeded Action Replace the indic...

Page 363: ...nt Log E Mail Call Home Sense Info Link Incident Event Code 807 Message SBAR shutdown due to thermal violation Severity Major Explanation An SBAR failed and was powered off because of excessive heat This event follows an indication that the hot temperature threshold was reached or exceeded event code 806 If the active SBAR fails the backup SBAR takes over operation If the backup SBAR fails the act...

Page 364: ...ion Director Management Server Host Nonvolatile System Event Log System Error Indicator Event Log E Mail Call Home Sense Info Link Incident Event Code 811 Message Critically hot temperature warning CTP card thermal sensor Severity Major Explanation The thermal sensor associated with a CTP card indicates the hot temperature threshold was reached or exceeded Action Replace the indicated CTP card wit...

Page 365: ...cDATA support personnel Event Data No supplementary data included with this event Distribution Director Management Server Host Nonvolatile System Event Log System Error LED Event Log E Mail Call Home Sense Info Link Incident Event Code 850 Message System shutdown due to CTP card thermal violations Severity Severe Explanation The director powered off because of excessive thermal violations on the l...

Page 366: ...A A 72 Intrepid 6140 Director Installation and Service Manual Event Code Tables ...

Page 367: ...Width 44 5 centimeters 17 5 inches Depth 61 3 centimeters 24 1 inches Weight 75 9 kilograms 167 0 pounds Power requirements Input voltage 200 to 240 VAC Input current 4 2 amps at 208 VAC Input frequency 47 to 63 Hz Plan for single phase or phase to phase connections and 15 ampere dedicated service Heat dissipation Nominal 841 watts 2 873 BTUs hr Cooling airflow clearances director chassis Right an...

Page 368: ...hipping methods domestic and international Shipping temperature 40 C to 60 C 40 F to 140 F Storage temperature 1 C to 60 C 34 F to 140 F Shipping relative humidity 5 to 100 Storage relative humidity 5 to 80 Maximum wet bulb temperature 29 C 84 F Altitude 12 192 meters 40 000 feet Operating Environment Temperature 4 C to 40 C 40 F to 104 F Relative humidity 8 to 80 Maximum wet bulb temperature 27 C...

Page 369: ... Director Specifications Fabricenter Equipment Cabinet Service Clearances Front 91 4 centimeters 36 0 inches Rear 91 4 centimeters 36 0 inches Right side No clearance required Left side No clearance required ...

Page 370: ...B B 4 Intrepid 6140 Director Installation and Service Manual Director Specifications ...

Page 371: ...p to 48 connected directors switches or other McDATA managed products Server applications are accessed through a LAN attached PC or workstation with client software installed Figure C 1 Management Server The server is rack mounted in the McDATA FC 512 Fabricenter equipment cabinet The management server or CLI is required to install configure and manage the director The management server provides t...

Page 372: ...t server running the Intel Pentium 4 processor with an 1 800 megahertz MHz or greater clock speed Microsoft Windows 2000 Professional operating system and power cord TightVNC Viewer Version 1 2 7 client server software control package that provides remote network access through a standard web browser to the management server desktop 1 024 megabyte MB or greater RAM 40 gigabyte GB or greater intern...

Page 373: ...b Hubs can be daisy chained to provide additional connections as more directors or switches or other McDATA managed products are installed on a network Multiple hubs are daisy chained by attaching RJ 45 Ethernet patch cables and configuring each hub through a medium dependent interface MDI switch ...

Page 374: ...C C 4 Intrepid 6140 Director Installation and Service Manual Management Server and Ethernet Hub ...

Page 375: ...on EFCM or SANavigator and Intrepid 6140 Element Manager application SAN management application data directory Requirements The following are required to perform this procedure Management Server Restore CD ROM This CD ROM is shipped with the management server and contains the Disk operating system DOS files required to boot the PC after a hard drive failure Windows 2000 Professional operating syst...

Page 376: ...ata for each managed director stored on the server and in NV RAM on each director or switch Windows 2000 configuration information Windows 2000 network addresses date and time information user information and the product identification are recorded during installation of the management server Restore Management Server Procedure To restore the management server 1 At the server press the left edge P...

Page 377: ...nection to a browser capable PC 8 Configure Windows 2000 configuration information as required by the customer a Configure the computer and workgroup names for the server If required change the server gateway address and DNS server IP address to conform to the customer LAN addressing plan Task 8 Configure Management Server Information on page 2 38 b Change the default Windows 2000 administrator pa...

Page 378: ...to the server hard drive For the EFCM 8 5 application copy the CD ROM contents to the following directories C Program Files EFCM 8 5 CallHome C Program Files EFCM 8 5 Client C Program Files EFCM 8 5 Server For the Sanavigator 4 1 application copy the CD ROM contents to the following directories C Program Files SANavigator4 1 CallHome C Program Files SANavigator4 1 Client C Program Files SANavigato...

Page 379: ...s Figure D 3 NOTE The default TightVNC viewer password is password Figure D 3 Welcome to Windows Dialog Box e Click the Send Ctrl Alt Del button at the top of the window to log on to the server desktop The Log On to Windows dialog box displays Figure D 4 NOTE Do not simultaneously press Ctrl Alt and Delete This action logs the user on to the browser capable PC not the management server ...

Page 380: ...op opens and the EFCM Log In or SANavigator Log In dialog box displays Figure D 5 NOTE The default Windows 2000 user name is Administrator and the default password is password The user name and password are case sensitive Figure D 5 EFCM Log In or SANavigator Log In Log In Dialog Box g Type the SAN management application default user ID and password and select a server or IP address from the Netwo...

Page 381: ...nagement Server NOTE The default SAN management application user name is Administrator and the default password is password The user name and password are case sensitive h Click Login The application opens and the EFCM or SANavigator main window appears ...

Page 382: ...D D 8 Intrepid 6140 Director Installation and Service Manual Restore Management Server ...

Page 383: ...lti Lingual Translations The DANGER and CAUTION safety notices in this publication are provided in the following languages English Chinese Simplified PRC China Chinese Traditional ROC Taiwan French German Hebrew Italian Portuguese Brazil Spanish Spanish Latin America ...

Page 384: ...ices Multi Lingual Translations DANGER Use the supplied power cords Ensure the facility power receptacle is the correct type supplies the required voltage and is properly grounded DANGER Disconnect the power cords CAUTION Use safe lifting practices when moving the product ...

Page 385: ...E E 3 Safety Notices Multi Lingual Translations ...

Page 386: ... est correctement raccordée à la terre DANGER DANGER Débrancher les câbles d alimentation ATTENTION Utiliser des techniques de levage sûres pour déplacer le produit GEFAHR Die mitgelieferten Netzkabel verwenden Sicherstellen dass die verwendete Netzsteckdose dem vorgeschriebenen Typ entspricht die erforderliche Spannung liefert und einwandfrei geerdet ist GEFAHR Netzkabel abziehen VORSICHT Beim Be...

Page 387: ...azione in dotazione Assicurarsi che la presa di corrente a disposizione sia del tipo corretto eroghi la tensione richiesta e sia dotata di messa a terra idonea PERICOLO Scollegare tutti i cavi di alimentazione ATTENZIONE Sollevare il prodotto con prudenza per evitare di infortunarsi ...

Page 388: ...ornece a voltagem necessária e está corretamente aterrado PERIGO Disconecte os cordões elétricos CUIDADO Use práticas de levantamento seguras ao mover o produto PELIGRO Utilice los cables de alimentación proporcionados Asegúrese que el receptáculo tomacorriente para la instalación sea del tipo correcto suministre el voltaje necesario y que esté apropiadamente conectado a tierra PELIGRO Desconecte ...

Page 389: ...O Utilice los cables de alimentación proporcionados Asegúrese que el receptáculo tomacorriente para la instalación sea el tipo correcto suministre el voltaje necesario y que esté apropiadamente puesto a tierra PELIGRO Desconecte los cables de alimentación PRECAUCIÓN Tenga mucho cuidado al levantar el producto para moverlo ...

Page 390: ...E E 8 Intrepid 6140 Director Installation and Service Manual Safety Notices Multi Lingual Translations ...

Page 391: ...nite additional information contained in another entry NUMERICS 10BaseT An implementation of the IEEE Ethernet standard for 24 gauge unshielded twisted pair wiring using a baseband transmission rate of ten Mbps 100BaseT An implementation of the IEEE Ethernet standard for 24 gauge unshielded twisted pair wiring using a baseband transmission rate of 100 Mbps 10 Gbps form factor pluggable transceiver...

Page 392: ... of three topologies offered by the Fibre Channel protocol The topology is structured as a loop and requires an attached port to successfully arbitrate for access prior to establishing a circuit to transmit or receive frames See also switched fabric and point to point arbitrated loop physical address A single byte value used to identify physical port addresses on an arbitrated loop An arbitrated l...

Page 393: ... for bytes per second Contrast with bps bridge port In Fibre Channel protocol a port that connects a bridge device with a director or switch expansion port E_Port to form an ISL B_Ports provide a subset of E_Port functionality The McDATA ES 1000 Switch connects to directors and fabric switches through a B_Port See also expansion port broadcast In Fibre Channel protocol to send a transmission to al...

Page 394: ...s best suited for storage or video applications Class F Fibre Channel service Used by directors switches or other fabric elements to communicate across ISLs to configure control and coordinate a multiswitch fabric cluster A group of Fibre Channel directors and switches configured as a single entity and managed through the Cluster Manager application Cluster Log A log recorded at the Cluster Manage...

Page 395: ...rol unit port An internal director or switch port embedded on the CTP card that communicates with channels to report errors and link initialization CTP card See control processor card CUP See control unit port D DB 9 connector A 9 pin serial connector type that provides connectivity to an ES 1000 Switch GBIC Contrast with high speed serial data connector default zone A zone that contains all fabri...

Page 396: ...r that uniquely identifies a director or switch in a multiswitch fabric A unique domain ID is automatically allocated to each director or switch by the fabric s principal switch See also preferred domain ID domain name system The online distributed database system used by the Internet to map names to IP addresses DNS servers connected to the Internet implement a hierarchical name space that allows...

Page 397: ... static electricity that can damage or degrade electronic circuitry or components Element Manager application An application providing the management and graphical user interface for a specific McDATA director and switch Each managed product director or switch requires an instance of the Element Manager application Each instance is opened from the EFC Manager application The application runs local...

Page 398: ...rise Systems Connection ESD See electrostatic discharge Ethernet A widely implemented 10 or 100 Mbps LAN protocol that uses a bus or star topology based on the IEEE 802 3 standard The protocol provides carrier sense multiple access and resolves signal contention using collision detection and transmission event code A three digit number that identifies an event that occurred at a director switch or...

Page 399: ...ighly available Fibre Channel switch with a low port count that provides any to any port connectivity between devices nodes connected to a switched fabric A fabric switch transmits data frames between nodes in accordance with the address information provided in the associated frame headers Fabric switches are well suited for use in workgroup or departmental computing environments Contrast with dir...

Page 400: ...t materials such as glass fused silica or plastic A single optical fiber or a nonspatially aligned fiber bundle is used for each information channel fibre A generic Fibre Channel term used to describe transmission media types specified in the FC PH standard such as optical fiber copper twisted pair or copper coaxial cable Fibre Channel An integrated set of ANSI standards that defines specific prot...

Page 401: ...stra s networking algorithm that calculates to optimum path between switches in a Fibre Channel fabric The FSPF algorithm is applied through the optional open trunking feature FICON See Fibre Connection FICON management server An optional feature that enables inband management and host control of a director or switch through a server attached to a product port The server communicates with the prod...

Page 402: ... printed circuit board ED 5000 Director only that provides four port connections that support 1 0625 Gbps Fibre Channel communication Port connectivity is provided through SC duplex optical transceivers Contrast with fibre port module card and universal port module card GHz See gigahertz gigabit A unit of measure for data storage equal to 134 217 728 bytes A gigabit is generally approximated as on...

Page 403: ...5000 Director GPM card The card provides three shortwave laser port connections and one longwave laser port connection Contrast with GLS card and GSM card H half duplex The capability to communicate in both directions over a single connection but not simultaneously except for link control frames Contrast with full duplex Hardware Log A log recorded at the Element Manager application that displays ...

Page 404: ...loop port I IML See initial machine load inband management Management of a director or switch through a Fibre Channel or FICON port connection to a management server Contrast with out of band management initial machine load A software operation that reloads director or switch firmware and resets the Ethernet LAN interface An IML is typically performed by pressing the IML button at the director or ...

Page 405: ...n by stimulated emission of radiation A device that produces a powerful narrow beam of coherent light of a single wavelength by simulating the emissions of photons from atoms molecules or ions latency For Fibre Channel applications the time elapsed between receipt of a data frame at a switch s incoming F_Port to retransmission of the data through the switch s outgoing F_Port to a destination N_Por...

Page 406: ...ge area network and wide area network logical port address The address used to specify port connectivity parameters when a director or switch is set to operate in S 390 mode logical unit number In systems network architecture a LUN is a number assigned to each logical partition of a storage device Each logical partition is uniquely identified in a SAN when the LUN combines with the WWN of the stor...

Page 407: ...rol sublayer of the TCP IP data link layer megabit A unit of measure for data storage equal to 1 048 576 bits A megabit is generally approximated as one million bits megabyte A unit of measure for data storage equal to 1 048 576 bytes A megabyte is generally approximated as one million bytes message path controller card A printed circuit board ED 5000 Director only that provides the mechanism for ...

Page 408: ...nected to a switched fabric node loop port In Fibre Channel protocol a connectivity port on an FC AL device An NL_Port communicates with a switched fabric through a director or switch fabric loop port FL_Port See also fabric loop port node port In Fibre Channel protocol a connectivity port on a Fibre Channel device An N_Port communicates with a switched fabric through a director or switch fabric p...

Page 409: ...ted data and file services parallel Sysplex support object oriented programming distributed computing environment and open application interfaces OS 390 See Operating System 390 OSI See open systems interconnection out of band management Management of a director or switch through an Ethernet port connection to a management server Contrast with inband management P persistent binding A form of serve...

Page 410: ...lic loop Product Status Log A log recorded at the EFC Manager application that displays an entry when the status of a director or switch changes The log reflects the previous status and current status of a managed product and indicates the instance of a Element Manager application that should be opened to investigate a problem public device An arbitrated loop device that can transmit a FLOGI comma...

Page 411: ...ence RS 232 The Electronic Industry Association recommended specification for asynchronous serial interfaces between computers and other communications equipment It specifies both the number of pins and type of connection but does not specify the electrical signals S S 390 mode The management mode used to specify director or switch port connectivity when the product is attached to an IBM System 39...

Page 412: ...ess of each session SFP transceiver See small form factor pluggable transceiver shared mode When an ES 1000 Switch is set to shared mode the switch acts as a hub that implements arbitrated loop topology An attached device communicates with another device using the full switch bandwidth During frame transmission between the device pair no other switch ports or attached devices can communicate Contr...

Page 413: ...ork metropolitan area network and wide area network subnet mask A subnet mask is used by a computer to determine if another computer is located on a local or remote network The subnet mask depends on the class of network to which the computer is connecting The mask indicates the digits to search in a longer network address and allows a router to avoid handling the entire address Typically a subnet...

Page 414: ...tworks and any network that conforms to U S Department of Defense standards for network protocol TCP provides reliable communication and control through full duplex connections transmission control protocol Internet protocol A layered set of protocols network and transport that allows sharing of applications among devices in a high speed LAN communication environment trap An unsolicited notificati...

Page 415: ...net protocol IP and small computer system interface SCSI UPS See uninterruptable power supply URL See uniform resource locator user datagram protocol A connectionless protocol that runs on top of IP networks UDP offers very few error recovery services instead providing a direct way to send and receive datagrams over an IP network UDP is primarily used for broadcasting messages over an entire netwo...

Page 416: ...gable transceiver XPM See 10 Gbps port module card Z zone A set of logically partitioned devices Zone members can recognize each other and communicate through switched port to port connections Nonmember devices cannot See also active zone set zone set and zoning zone member A device server storage device or other peripheral included in a zone Zone members are identified by port number or WWN zone ...

Page 417: ... 2 69 configure Element Manager 2 68 SAN management application 2 68 RADIUS server support 2 69 settings 2 68 authentication settings configure Element Manager 2 68 description 2 68 B back up director configuration file EFCM Basic Edition 4 54 SAN management application 4 50 SAN management application configuration data 2 70 backplane 1 12 removing and replacing 5 40 BB_Credit configure Element Ma...

Page 418: ... application 4 50 restore EFCM Basic Edition 4 54 SAN management application 4 50 configure access control list Element Manager 2 69 authentication settings Element Manager 2 68 basic port information EFCM Basic Edition 2 19 Element Manager 2 60 call home feature 2 46 call home support 2 67 director date and time EFCM Basic Edition 2 13 Element Manager 2 54 director identification EFCM Basic Editi...

Page 419: ...des A 38 failover 1 6 fault isolation 3 30 firmware versions 4 41 firmware managing 4 41 FLASH memory 4 32 IML button 1 5 LEDs 1 6 removing and replacing 5 6 reset button 1 5 D danger statements list of xxii data collection procedure management server 4 32 4 33 date set at management server 2 44 set director date EFCM Basic Edition 2 13 Element Manager 2 54 default director gateway address 2 1 IP ...

Page 420: ...g 4 4 reset 1 5 4 38 4 39 SBAR assembly 1 11 setting online or offline 4 34 4 36 shipping environment B 2 specifications B 1 storage environment B 2 tools supplied 1 15 weight B 1 door key 1 16 DRAM 4 32 E E_D_TOV 2 17 2 59 E_Port configure 2 19 2 60 OpenTrunking 2 69 performance features 2 69 port fencing 2 70 preferred path 2 70 segmented 3 50 e_port segmentation link incident log 4 6 reasons fo...

Page 421: ...nces B 3 error detection event codes 3 2 error reporting event codes 3 2 error detection features director 1 12 ESD FRUs illustration 6 1 removing and replacing 5 2 grounding point front 5 4 information 5 3 precautions xxii repair procedures caution 4 2 wrist strap 1 17 Ethernet events configure at management server 2 67 enable at management server 2 67 Ethernet hub fault isolation 3 20 installati...

Page 422: ...ion 3 48 fiber optic cleaning kit 1 18 components cleaning 4 40 protective plug 1 16 transceivers types of 1 9 Fibre Alliance MIB 1 14 fibre channel physical and signalling interface 1 1 FICON channel wrap tests procedure 4 31 swapping ports procedure 4 29 field replaceable units See FRUs filecenter registration 2 75 firmware versions managing 4 41 FL_Port configure 2 19 2 60 FLASH memory 4 32 Fle...

Page 423: ...ion 2 50 Task 16 Configure PFE key optional 2 51 Task 17 Configure management server optional 2 53 Task 18 Set product date and time 2 54 Task 19 Configure the Element Manager application 2 55 Task 2 Unpack inspect and install the Ethernet hub optional 2 5 Task 20 Back up configuration data 2 70 Task 21 Cable Fibre Channel ports 2 73 Task 22 Configure zoning optional 2 73 Task 23 Connect product t...

Page 424: ... 1 15 logs EFCM Basic Edition event 4 8 EFCM Basic Edition link incident 4 9 EFCM Basic Edition open trunking 4 9 embedded port 4 7 embedded port frame EFCM Basic 4 10 event director 4 5 EFC manager 4 4 fabric 4 4 fabric EFCM Basic 4 10 hardware 4 5 link incident 4 6 list of 4 3 product status 4 4 switch fabric 4 8 loopback plug multimode 1 16 singlemode 1 16 loopback test external EFCM Basic Edit...

Page 425: ...en systems management server configure EFCM Basic Edition 2 23 Element Manager 2 53 configure PFE key EFCM Basic Edition 2 26 OpenTrunking configure Element Manager 2 69 configure PFE key EFCM Basic Edition 2 26 Element Manager 2 52 description 2 69 operating environment director B 2 operating parameters configure EFCM Basic Edition 2 14 Element Manager 2 56 P part numbers front accessible FRUs 6 ...

Page 426: ... 27 cabling 2 73 configure basic information EFCM Basic Edition 2 19 Element Manager 2 60 configure BB_Credit EFCM Basic Edition 2 20 Element Manager 2 60 configure NPIV EFCM Basic Edition 2 21 Element Manager 2 61 diagnostics performing 4 11 E_Port fencing 2 70 operational states list of 4 11 performance statistics EFCM Basic Edition 4 20 port technology 4 17 POSTs LEDs 2 11 power cords illustrat...

Page 427: ...elay 2 15 2 57 reset 1 5 4 38 configuration data EFCM Basic Edition 4 55 SAN management application 4 51 reset director 4 39 restore director configuration file EFCM Basic Edition 4 54 SAN management application 4 50 management server D 2 RFC 1213 definition 1 14 RJ 45 twisted pair connector 1 6 RRPs AC module 5 26 backplane 5 40 CTP card 5 6 ESD information 5 3 ESD precautions 5 2 fan module 5 30...

Page 428: ...tegrity binding 2 68 segmented E_Port description 3 50 fault isolation 3 48 serial numbers FRUs hardware log 4 6 service contract xx serviceability features director 1 12 setting online state 4 36 SFP optical transceiver 1 9 removing and replacing 5 17 SFP transceiver fault isolation 3 34 shipping environment director B 2 small form factor pluggable optical transceiver See SFP optical transceiver ...

Page 429: ...bly 5 36 SFP optical transceiver 5 17 supplied by service personnel 1 17 supplied with director 1 15 UPM card 5 11 UPM filler panel 5 21 XFP optical transceiver 5 17 XPM card 5 11 XPM filler panel 5 21 torque tool 1 15 caution 1 15 trademarks xx transceivers compliance xx trap messages maximum recipients 1 14 U upgrading software 4 47 UPM card description 1 7 event codes A 49 LEDs 1 7 4 11 loopbac...

Page 430: ... name D 6 Windows operating systems versions 1 18 world wide name See WWN WWN port properties dialog box 4 16 X XFP optical transceiver 1 9 removing and replacing 5 17 XPM card description 1 8 event codes A 49 LEDs 1 8 4 11 loopback test performing 4 21 ports blocking or unblocking 4 27 removing and replacing 5 11 XPM filler panel removing and replacing 5 21 Z zone sets configure EFCM Basic Editio...

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