Intermec Trakker Antares 2420, User Manual

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Nugget
Co de 39
Troubleshooting
6-13
6
Problems While Configuring the Terminal (continued)
Problem Solution
You scan or enter an option for the Scanner
Selection configuration command and you
hear three low beeps. You may have scanned or entered a Scanner Selection command that
does not apply to the type of scan module you have installed. Options
SS0 through SS7 only configure the module for cabled scanners when
installed. Options SS11 through SS13 only configure the long range or
high density scan module when installed. Try scanning or entering the
Scanner Selection command again and select an option the type of
module you have installed.
If you have a standard range scan module, you can scan options SS11
through SS13. However, since these commands configure the spotting
beam for a long range or high density scan module, they do not change
how the standard range scan module works.
T2425 Will Not Communicate With RF Network Devices
If you cannot get the T2425 to communicate with other devices in the 2.4 GHz RF
network, check these possible problems.
Problem Solution
The Radio icon on the terminal screen
remains on. Either the Network Activate command is disabled or there is a
problem with the radio card and it is turned off. Make sure the
Network Activate command is enabled. Use the TRAKKER Antares
2400 Menu System or scan the Network Activate command to enable
the 2.4 GHz RF network and turn on the radio. For help, see “Network
Activate” in Chapter 9.
If the network is enabled and the Radio icon remains on, there may be
a problem with the radio card. For help, contact your local Intermec
service representative.
The Connect icon is not lit on the terminal
screen. The T2425 is not communicating
with the access point. The T2425 is not connected to the access point. Make sure the access
point is turned on and operating. You may also be using the terminal
out of the RF range of an access point. Try moving closer to an access
point to re-establish communications.
In a TCP/IP direct connect network, you cannot scan or enter data
when the T2425 is not communicating with an access point or you
may lose your TCP session. Try moving closer to an access point to re-
establish communications.
Make sure the T2425 is configured correctly for your network. To
communicate with the access point, the RF domain and RF security ID
on the terminal must match the values set for all access points the
terminal may communicate with. For help, see “Using RF
Communications on the T2425s” in Chapter 4.