Intermec Trakker Antares 2420, User Manual

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Nugget
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Troubleshooting
6-7
6
Problems While Operating the Terminal (continued)
Problem Solution
The terminal is booting and you see a
message that POST failed. The screen displays the system that failed POST. Report the error
message to your supervisor.
Press
?
to exit the error message. The Boot Menu appears. Press
!
to boot the terminal. Your application appears on the screen. If the
terminal still will not boot, contact your local Intermec service
representative for help.
The terminal displays the Boot Menu. You will see the Boot Menu in these two situations:
•
You remove both batteries at the same time. Once you replace the
batteries and turn on the terminal, the Boot Menu appears. Press
! to boot the terminal and continue working.
•
You just finished upgrading the firmware on the terminal and
POST failed. Press
! to boot the terminal. Report the problem to
your supervisor.
For help on the Boot Menu, see “Booting and Resetting the Terminal”
later in this chapter.
You insert a main battery pack and cannot
shut the battery door. If you are using an Intermec-labeled battery pack (Part No. 063278),
make sure you remove the rubber bumper from the inside of the battery
door. Try closing the battery door again.
If you are using a Sony-labeled battery pack, make sure the rubber
bumper is installed over the ridge near the wall on the inside of the
battery door. Try closing the battery door again. The rubber bumper on
the battery door keeps the battery pack in place.
You insert a main battery pack. The terminal
will not turn on and the Battery icon is not
displayed. The main battery is completely discharged of power. The terminal
does not even register enough power to identify a main battery pack
and display the Battery icon. Replace the main battery pack with a
spare charged battery pack, or charge the battery pack.
The Battery icon blinks on the top line of the
terminal screen.
Note: The terminal is not beeping.
The backup battery charge is low, or the backup battery is not
connected. Make sure the backup battery wire connectors are firmly
locked together. Check the wires leading into the backup battery and
the bottom case for any damage or loose connections.
Make sure a main battery pack is installed and connected. Turn off the
terminal. Let the main battery pack charge the backup battery. The
backup battery will be fully charged in approximately 18 hours. If you
have been using the terminal in a cold temperature environment, move
the terminal to a warmer environment to charge the backup battery.
If the backup battery will not charge, you may need to replace it. For
help, contact your local Intermec service representative.