IER 567 Counter Top Printer – Level 1 Maintenance Manual
N00272A
Page 3-25
Revision level: 1
October 28, 2003
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This document is the property of IER and may not be reproduced or communicated without prior written authorization
Message displayed
Symptoms
Probable causes
Corrective actions
Thermal transfer
problem
Thermal transfer module inoperative
Ribbon controller
failure
Replace the printer.
H A R D W A R E
E R R O R
c o n n e c t i o n
S N : X X X X X X X
B a d
r
b b o n
c o n t r o l
i
Figure 3-18 Thermal transfer problem (ribbon controller PCB) – Message displayed: HARDWARE ERROR