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Problem Determination When Unable to Load Diagnostics

Use this procedure to obtain an error code. The service organization uses the error
code to determine which field replaceable units (FRUs) are needed to restore the
system to correct operation.

Step 1. Considerations before Running This Procedure

The diagnostics can use a display connected to the video port or a ASCII
terminal attached to a serial port.

Go to “Step 2.”

Step 2

Are the Online Diagnostics installed on this system?

NO

Go to “Step 4” on page 8-11.

YES

Go to “Step 3” on page 8-11.

8-10

User's Guide

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Summary of Contents for xSeries 260

Page 1: ...IBM 7043 Model 260 User s Guide SA38 0553 00...

Page 2: ...nd or the program s described in this publication at any time without notice It is possible that this publication may contain reference to or information about products machines and programs programmi...

Page 3: ...isions from packaging containers to subtle features of the architecture were based on these personal conversations and feedback sessions Our goal is to deliver high performance flexible solutions with...

Page 4: ...iv User s Guide...

Page 5: ...ser Safety Information xv Environmental Notices xvii Product Recycling and Disposal xvii Battery Return Program xvii Environmental Design xvii About This Book xix ISO 9000 xix Related Publications xix...

Page 6: ...3 23 Display Configuration 3 25 MultiBoot Menu 3 26 Utilities 3 29 Select Language 3 38 Chapter 4 Installing Options 4 1 Safety Considerations 4 1 Handling Static Sensitive Devices 4 2 Stopping the Sy...

Page 7: ...on Using the Stand alone or Online Diagnostics 8 1 Problem Determination When Unable to Load Diagnostics 8 10 Appendix A System Records A 1 Record the Identification Numbers A 1 Device Records A 2 App...

Page 8: ...viii User s Guide...

Page 9: ...ollowing measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which t...

Page 10: ...nical Commission IEC Statement This product has been designed and built to comply with IEC Standard 950 United Kingdom Telecommunications Safety Requirements This equipment is manufactured to the Inte...

Page 11: ...rd of the Voluntary Control Council for Interference from Information Technology Equipment VCCI If this is used near a radio or television receiver in a domestic environment it may cause radio interfe...

Page 12: ...xii User s Guide...

Page 13: ...Before installing or removing signal cables ensure that the power cables for the system unit and all attached devices are unplugged When adding or removing any additional devices to or from the system...

Page 14: ...disconnect the power cable from the electrical outlet before relocating the system Unit Emissions The unit related emission value is equal to or lower than 70dB A Der Ger uschpegel der Einheit ist kle...

Page 15: ...to the requirements of the International Electrotechnical Commission IEC 825 1st edition 1984 and CENELEC EN 60 825 1991 for Class 1 laser products CAUTION A class 3 laser is contained in the device...

Page 16: ...xvi User s Guide...

Page 17: ...United States IBM has established a collection process for reuse recycling or proper disposal of used IBM batteries and battery packs For information on proper disposal of the batteries in this unit p...

Page 18: ...xviii User s Guide...

Page 19: ...ocedures MAPs error codes removal and replacement procedures and a parts catalog The Diagnostic Information for Multiple Bus Systems contains diagnostic information service request numbers SRNs and fa...

Page 20: ...xx User s Guide...

Page 21: ...o do both design and analysis on one platform This book helps you set up and use the system install and remove options configure the system and use the system programs that are provided This book also...

Page 22: ...our system is installed should be tuned for optimum human and system comfort levels to promote reliability 25 degrees C 45 relative humidity If these levels are exceeded you may experience system fail...

Page 23: ...n Checklist After you unpack your system unit and optional devices make sure you have the following items System unit System unit power cord ASCII terminal optional Keyboard and keyboard cable optiona...

Page 24: ...ment for information on preinstalled adapters 5 If you are using an ASCII terminal connect the terminal to serial port 1 6 If you are connecting your system unit to a network attach the network cable...

Page 25: ...ial number for your records Your system unit serial number is located on the front of the system unit as shown in the picture below Appendix A System Records on page A 1 provides space to record this...

Page 26: ...nstallation and Startup Guide for instructions 2 Configure AIX If AIX is preinstalled in your system unit you may start up your system unit now by pressing the power button on the operator panel Refer...

Page 27: ...5 inch 1 44MB Diskette Drive Internal Hard Disk Drives 9 1 GB Ultra SCSI Drive 18 GB Ultra SCSI Drive 32x speed CD ROM drive with sliding tray no caddy required Other Drives Drive bays can accommodat...

Page 28: ...haracter LED diagnostics display Power and Reset buttons Input Output Ports 25 pin Parallel 9 pin Serial 2 8 pin Tablet Keyboard Mouse Ultra SCSI 10Base5 Ethernet 100BaseTX Ethernet Audio Line in Audi...

Page 29: ...Front View Operator Panel CD ROM Drive Diskette Drive Disk Drives Chapter 1 System Startup 1 9...

Page 30: ...puter is on 4 Hard Disk Drive Status LED Glows when computer is reading from or writing to the disk drive 5 Operator Panel Display Displays current status of system unit startup or diagnostic informat...

Page 31: ...er through a 10base5 connector 5 Keyboard Port For keyboard connection 6 Mouse Port For mouse connection 7 Audio Ports 8 10BaseT Ethernet Port For attaching your computer to an Ethernet Twisted pair c...

Page 32: ...1 12 User s Guide...

Page 33: ...unded electrical outlet If this does not solve the problem go to Chapter 8 Hardware Problem Determination on page 8 1 If the LED is not flashing and OK is not displayed in the display go to the Chapte...

Page 34: ...urns system unit power on and off 2 Reset Switch Function depends upon the operating system 3 Power On LED Glows when computer is on 4 Hard Disk Drive Status LED Glows when computer is reading from or...

Page 35: ...8 9 6 5 4 Pg Dn End Enter 3 2 1 Ins Del 0 1 2 3 4 5 6 7 9 0 _ Backspace Tab Q W E R Y U I T O P Caps Lock A S D F G H J K L Enter Shift Z X C V B N M Shift Ctrl Alt 8 Alt Ctrl Num Lock Caps Lock Scro...

Page 36: ...he keyboard pull out on the keyboard legs The legs snap into position To decrease the tilt of the keyboard rotate the keyboard legs until they snap into the bottom of the keyboard case The keyboard ca...

Page 37: ...orm such functions as positioning a cursor selecting items from a menu or moving around in your document much easier and faster than if you used only the keyboard The cursor moves exactly as you move...

Page 38: ...ble that plugs into the mouse connector at the rear of the system unit Handling the Mouse Correctly For best operation handle the mouse with care Incorrect handling can damage the mouse Do not Operate...

Page 39: ...ior of the mouse by the ball The surface you use should be free from spills dirt dust lint wax eraser dust and other foreign matter Rough surfaces can also cause the pads located on the bottom of the...

Page 40: ...th 4 If the ball is dirty wash it in warm soapy water Rinse and wipe the ball with a lint free cloth until dry 5 Inspect the ball cavity in the mouse for foreign materials If there are any foreign mat...

Page 41: ...rding to its specified capacity Write Protecting 3 5 Inch Diskettes Write protecting diskettes is necessary so that important information is not accidentally lost When diskettes are write protected yo...

Page 42: ...iskette into the drive insert the diskette in the diskette drive with the labeled metal shutter first Push the diskette into the drive until you hear a click The click indicates that the diskette is s...

Page 43: ...ynchronous data transfer High speed data transfer rate of 2100KB per second 14X at inner diameter and 4800KB per second 32X at outer diameter due to constant RPM spin rate High speed synchronous burst...

Page 44: ...hout a disc loaded Blinking green Any of the following Drive tray is inserted The light blinks while the drive completes the initialization checkout Drive is reading data The light blinks while data i...

Page 45: ...pact disc in a circular direction can cause loss of data Do not write on the surface Do not store or place the compact disc in direct sunlight Do not use benzene thinners or other cleaners to clean th...

Page 46: ...e drive in the horizontal position Opening the Tray Manually The tray should automatically open when you press the Load Unload button If it does not automatically open follow these steps to force it o...

Page 47: ...an audio card connected to the line out connector located on the back of the drive You must also have an audio software application installed The headphone jack provides the connection for headphones...

Page 48: ...orms to the American National Standards Institute ANSI SCSI 2 standard You can attach the drive to any system that uses a single ended interface that meets SCSI 2 Standard ANSI X3 131 1994 The 8mm Tap...

Page 49: ...boards components and printed circuit flex cables If possible work on a cushioned surface and do not drop the tape drive onto the work surface If you move the tape drive to an environment that is cold...

Page 50: ...artridge Types There are different types of 8mm tape cartridges that you can use for the following purposes Tape Cartridge Compatibility The 8mm Tape Drive is compatible with existing 8mm tape subsyst...

Page 51: ...Cartridges It is necessary to set the write protect tab on a tape cartridge so that you do not accidentally lose information The window on the tape cartridge controls write protection When the window...

Page 52: ...whichever is less Operating the 8mm Tape Drive in Harsh Environments The 8mm Tape Drive is ideally suited to streaming operations rather than tape movement operations involving multiple stops and sta...

Page 53: ...ts indicate the current condition of the tape drive Each of the International Organization for Standards IOS symbols located next to a status light indicates a specific condition of the tape drive as...

Page 54: ...g or the system has issued a Reset to the drive On On On One of the following has occurred The power is off The POST has completed successfully but no tape cartridge has been inserted See note 2 Off O...

Page 55: ...idge Before loading the tape cartridge make sure the system unit power is on and that the write protect tab on the tape cartridge is properly set Refer to Setting the Write Protect Tab on 8mm Tape Car...

Page 56: ...e cartridge press the unload button The SP rewinds the tape then ejects the tape cartridge from the tape drive After you press the unload button the following actions occur The ready status light goes...

Page 57: ...o clean the tape path by displaying the message MUST CLEAN More frequent cleaning may be required if you operate the drive in a dusty environment or in humid conditions If you allow dust to accumulate...

Page 58: ...performed The cleaning tape loads into the tape path The message CLEANING displays The cleaning cycles take approximately two minutes The tape unloads and the cleaning cartridge ejects from the tape...

Page 59: ...tandards Institute ANSI SCSI 2 standard You can attach the drive to any system that uses a single ended interface that meets SCSI 2 Standard ANSI X3 131 1994 Rev 10h The 12 24GB 4mm Tape Drive s featu...

Page 60: ...urer see Obtaining Additional Tape Cartridges on page 2 38 Tape cartridges that do not carry the proper DDS symbol cannot be written to and their use causes the 12 24GB 4mm Tape Drive to report an err...

Page 61: ...ECMA 139 3 81 Wide Magnetic Tape Cartridge for Information Interchange Helical Scan Recording DDS Format ECMA 139 3 81 Wide Magnetic Tape Cartridge for Information Interchange Helical Scan Recording D...

Page 62: ...etting of the tape drive in SMIT to correspond to the type of media installed Refer to the following table for information about the specific density setting Density Settings for 4mm Media Media Type...

Page 63: ...ces cannot erase 12 24GB 4mm data cartridges In order to properly erase an 12 24GB 4mm data cartridge with a bulk eraser device the erasure rating must be at least 3900 oersted Environmental Considera...

Page 64: ...ultiple stops and starts and random searches You should use streaming movement whenever possible Do not use for archiving any tape that was previously used outside the ranges specified in Table 2 3 fo...

Page 65: ...llows 1 Tape Drive Door 2 Status lights 3 Ready green 4 Tape Motion green 5 Disturbance amber 6 Unload Reset button Status Light States The following tables explain the meaning of the green and amber...

Page 66: ...4GB 4mm Tape Drive is running a device operation or cleaning See note 2 below On Flashing Off On The 12 24GB 4mm Tape Drive has detected an internal error that requires corrective action such as tape...

Page 67: ...ive and the drive door closes The ready status light green goes on if the load operation was successful 4 mm Tape Cartridge Write Protect Tab Window Side of Tape Cartridge Unload Button Ready Status L...

Page 68: ...0 hours of tape motion or once a month whichever occurs first The 12 24GB 4mm tape drive monitors the recording quality of the tape cartridge and indicates that the tape path requires cleaning when th...

Page 69: ...isturbance Status Light Amber After the 12 24GB 4mm cleaning cartridge has been fully inserted into the 12 24GB 4mm Tape Drive the following cleaning operations are performed automatically 1 The clean...

Page 70: ...r customer service representative or the place of purchase to obtain the recommended tape cartridges Tape Cartridges for the 12 24GB 4mm Tape Drive Part Number Type of Cartridge Length 59H3465 12 24GB...

Page 71: ...stem firmware During system startup the firmware surveillance monitor is automatically enabled to check for heartbeats from the firmware If a heartbeat is not detected within a default period the Serv...

Page 72: ...ailures and if needed can automatically place a service call to a service center without user intervention The service center receives the machine type serial number host name SRN and a problem descri...

Page 73: ...prepare and send the service request A modem is required for enabling automated problem reporting to the service center Configuration files for several types of modems are included as part of the Serv...

Page 74: ...2 42 User s Guide...

Page 75: ...version number processor upgrades may require a specified version of firmware to be installed in your system unit Update System Firmware is an option under the Utilities menu in the System Management...

Page 76: ...the System Management Services appears after the initialization and power on self test POST are complete Note If you have installed a privileged access password you are prompted for this password befo...

Page 77: ...enable the unattended start mode set and view the addresses of your system s SCSI controllers select the active console view or clear the firmware error log and update your system unit s firmware prog...

Page 78: ...up of your system unit A list similar to the following appears when you select the Config icon If more than one screen of information is available a blue arrow in the top right corner of the screen ap...

Page 79: ...available from this screen allow you to view and set various options regarding the operating system and boot sequence The following describes the choices available on this screen Chapter 3 System Man...

Page 80: ...ed then the system information in non volatile storage may have been lost This can happen if the battery has been removed To correct this situation refer to the bootlist reference in your AIX operatin...

Page 81: ...the custom boot list back to the default values click on Default If you change your startup sequence you must be extremely careful when performing write operations for example copying saving or forma...

Page 82: ...describes the choices available on this screen Password Enables you to set password protection for turning on the system unit and for using system administration tools Hard Disk Spin Up Delay Enables...

Page 83: ...SCSI ID Allows you to view and change the addresses IDs of the SCSI controllers attached to your system unit Update Allows you to update the system firmware program Console If you have more than one k...

Page 84: ...t for your system unit the Power On status icon is shown in the locked position if a power on password is not set then the Power On status icon is shown in the unlocked position as in the screen above...

Page 85: ...rd status icon flashes and changes to the locked position to indicate that the power on password is installed If you previously had set a power on password and want to remove it select the Remove icon...

Page 86: ...the system unit to turn on whenever AC power is applied to the system instead of having the system unit wait for the power button to be pushed Privileged Access Password The privileged access password...

Page 87: ...the locked position to indicate that your system unit now requires the password you just entered before running system programs Attention If no user defined boot list exists and the privileged access...

Page 88: ...attached to your system Spin up delay values can be entered manually or a default setting can be used All values are measured in seconds The default is two seconds After you have entered the new Spin...

Page 89: ...or Log Selecting this icon displays the log of errors your system unit has encountered during operations Selecting the Clear icon erases the entries in this log Chapter 3 System Management Services 3...

Page 90: ...RIPL Selecting the Remote Initial Program Load RIPL icon above gives you access to the following selections 3 16 User s Guide...

Page 91: ...000 000 000 000 000 000 000 000 000 000 000 000 000 000 000 Gateway Addr Server Addr Subnet Mask Save If any of the addresses is incomplete or contains a number other than 0 to 255 an error message is...

Page 92: ...Ring or Ethernet should be used to send the test transmission Config The Config icon allows you to configure network adapters which require setup 1 Selecting the Config icon causes a list of the adapt...

Page 93: ...the adapter c Highlight the OK icon and press the Enter key After choosing the adapter to configure you can select the communications mode of the chosen adapter or allow the system to select the comm...

Page 94: ...rs ID highlight the entry by moving the arrow keys then use the space bar to scroll through available IDs After you have entered the new address use the arrow keys or mouse to highlight the Save icon...

Page 95: ...ing the new firmware image ATTENTION While the new firmware image is being copied into your system unit you must not turn off the system unit Turning off the system unit during the update process may...

Page 96: ...ame the img file on the firmware update diskette to precover img 3 Make sure your system unit is turned off 4 Insert the firmware recovery diskette into your system unit 5 Turn on your system unit 6 W...

Page 97: ...you must press the number 8 key after the keyboard text symbol appears during startup If you have pressed the number 8 key the Open Firmware command line an OK prompt appears after the initialization...

Page 98: ...ssor upgrades may require a specified version of firmware to be installed in your system unit Update System Firmware is an option under the Utilities menu System Management Services 1 Display Configur...

Page 99: ...Device Name PowerPC POWER3 L2 Cache 1M 4M Memory Memory card slot 1 module slot 1 size 32MB Memory card slot 1 module slot 2 size 32MB LPT addr 3BC COM addr 3F8 COM addr 2F8 Audio Keyboard Mouse Diske...

Page 100: ...IX with the appropriate parameters as to the location of the operating system in a particular hard disk Please see the explanation of the bootlist command in your AIX documentation Software Default If...

Page 101: ...Devices 1 Display Current Settings 2 Restore Default Settings 3 Configure 1st Boot Device 4 Configure 2nd Boot Device 5 Configure 3rd Boot Device 6 Configure 4th Boot Device 7 Configure 5th Boot Devi...

Page 102: ...d 5 slot 1 Hard disk drive id 6 Slot 1 Network device Selecting any of the Configure Boot Device options displays the following screen Configure Nth Boot Device Device Number Current Position Device N...

Page 103: ...5 Change SCSI id 6 Update System Firmware 7 Update Service Processor Firmware 8 Select Console X Exit Set Password and Unattended Start Mode Entering this selection permits access to the following opt...

Page 104: ...rd Note The system unit power cable must be disconnected before removing the battery A password becomes effective only after the system is turned off and back on again Set Privileged Access Password T...

Page 105: ...it Display Error Log A screen similar to the following is displayed when you select this option Here you can view or clear your system unit s error log Error Log Date Time ErrorCode Location Entry 1 1...

Page 106: ...This option allows you to enable and set up the remote startup capability of your computer First you are asked to specify the network parameters Network Parameters 1 IP Parameters 2 Adapter Parameter...

Page 107: ...Gateway IP Address 4 Subnet Mask X Exit Selecting the Adapter Parameters option allows you to view an adapter s hardware address as well as configure network adapters that require setup Adapter Param...

Page 108: ...ration menus for that adapter 3Com Etherlink Fast XL 1 Media Type Auto 2 Full Duplex Auto X Exit Selecting the Media Type option allows you the change the media employed by the Ethernet adapter MEDIA...

Page 109: ...plex 1 Yes 2 No 3 Auto Ping the last option available from the Network Parameters menu allows you to test a connection to a remote system unit After selecting the Ping option you must choose which ada...

Page 110: ...ange the addresses of the SCSI controllers attached to you computer Update System or Service Processor Firmware These options allows you to update your system or service processor firmware Note that y...

Page 111: ...e your firmware update diskette 2 Using another system unit rename the img file on the firmware update diskette to precover img 3 Make sure your system unit is turned off 4 Insert the firmware recover...

Page 112: ...nguage This option allows you to change the language used by the text based System Management Services screens SELECT LANGUAGE 1 English 2 Francais 3 Deutsch 4 Italiano 5 Espanol 6 Svenska x Exit Note...

Page 113: ...installing or removing signal cables ensure that the power cables for the system unit and all attached devices are unplugged When adding or removing any additional devices to or from the system ensur...

Page 114: ...vice from the antistatic bag until you are ready to install the device in the system unit With the device still in its antistatic bag touch it to a metal frame of the system Grasp cards and boards by...

Page 115: ...you stop the system unit Failure to do so may result in the loss of data 1 At a command line enter shutdown F to stop the operating system 2 After you shut down the operating system set the power swit...

Page 116: ...n the system as described in Stopping the System Unit on page 4 3 2 To remove the front cover grasp the front cover at the top and bottom as shown Pull the cover out at the bottom first to ease remova...

Page 117: ...3 To remove the rear cover lift the cover up and away from the system Chapter 4 Installing Options 4 5...

Page 118: ...4 To remove the side covers a Remove the screws that hold the side covers to the rear frame Right Side Cover Screws 6 Left Side Cover Thumb Screws 5 4 6 User s Guide...

Page 119: ...b Slide the covers to the rear and remove Chapter 4 Installing Options 4 7...

Page 120: ...5 To remove the top cover remove the screw at the front and the two screws at the rear and lift the cover off The side covers must have been removed previously 4 8 User s Guide...

Page 121: ...it power cable from the electrical outlet 3 If you have not already done so remove the covers as described in Removal of Covers on page 4 4 4 Remove the thumb screw securing the processor and memory c...

Page 122: ...Processor Card see page 4 22 Installing Adapter Cards see page 4 24 Removing Adapter Cards see page 4 25 Internal Drives see page 4 26 Installing Disk Drives see page 4 27 Removing Disk Drives see pag...

Page 123: ...if installed in the connector If only one memory card is installed it should be installed in bottom slot J2 4 Place the memory card into the card guide rails The memory modules should face up if insta...

Page 124: ...ainer latches at the same time 9 Install the memory card shield between the two memory cards 10 If you have other options to install refer to Option List on page 4 10 11 If you do not have other optio...

Page 125: ...emoval of Covers on page 4 4 4 Remove the processor and memory card cover as described in Removal of Processor and Memory Card Cover on page 4 9 5 Remove the memory card shield from in between the two...

Page 126: ...to install refer to Option List on page 4 10 8 If you do not have other options to install replace the processor and memory card cover as described in Replacement of Processor and Memory Card Cover on...

Page 127: ...9 Replace the system unit covers as described in Replacement of Covers on page 4 36 Chapter 4 Installing Options 4 15...

Page 128: ...ry Card Cover on page 4 9 5 If you have not already done so remove the memory card as described in Removing Memory Cards on page 4 13 6 With one hand touch any metal surface of the chassis to minimize...

Page 129: ...mory Cards on page 4 11 for more information 11 If you have other options to install refer to Option List on page 4 10 12 If you do not have other options to install replace the processor and memory c...

Page 130: ...ers on page 4 4 4 If you have not already done so remove the processor and memory card cover as described in Removal of Processor and Memory Card Cover on page 4 9 5 If you have not already done so re...

Page 131: ...other options to install refer to Option List on page 4 10 9 If you do not have other options to install replace the processor and memory card cover as described in Replacement of Processor and Memory...

Page 132: ...em as described in Stopping the System Unit on page 4 3 2 If you have not already done so unplug the system unit power cable from the electrical outlet 3 If you have not already done so remove the cov...

Page 133: ...ted Attention To prevent damage to the card and to the card connectors open and close the retainer latches at the same time 11 If you have other options to install refer to Option List on page 4 10 12...

Page 134: ...covers as described in Removal of Covers on page 4 4 4 Remove the processor and memory card cover as described in Removal of Processor and Memory Card Cover on page 4 9 5 The processor card is secure...

Page 135: ...you do not have other options to install replace the processor and memory card cover as described in Replacement of Processor and Memory Card Cover on page 4 9 8 Replace the system unit covers as desc...

Page 136: ...overs as described in Removal of Covers on page 4 4 4 Carefully grasp the adapter by the edges and align the adapter with the expansion slot connector 5 Press the adapter firmly into the expansion slo...

Page 137: ...over the adapter card slots remove it at this time 5 Disconnect any cables that are connected to the adapter being removed 6 Remove the screw that holds the adapter bracket to the system unit 7 Remov...

Page 138: ...other time A fall of as little as 25 inch bumping or rough handling can all cause latent failures Media drives are particularly sensitive to electrostatic discharge Follow are electro static handling...

Page 139: ...escribed in Removal of Covers on page 4 4 2 If the system has a padlock or cable securing the disk drive cage remove the padlock or cable 3 Loosen the retaining screw that secures the disk drive cage...

Page 140: ...the rear to lock the disk drive 7 Configure the drive using smit Then wait five minutes for the drive to warmup See Configuration of Media Drives on page 4 31 for instructions on configuring the drive...

Page 141: ...u have not already done so remove the front cover as described in Removal of Covers on page 4 4 3 If the system has a padlock or cable securing the disk drive cage remove the padlock or cable 4 Loosen...

Page 142: ...5 Locate the drive you wish to remove 6 Pull the disk drive lever toward you and remove the drive unit from the system unit Pull Lever To Front 4 30 User s Guide...

Page 143: ...lected Select the specific type of drive you are adding Deconfiguration of Media Drives 1 Login as root 2 Enter the smit command 3 Select Devices 4 Determine the type of disk drive you want to remove...

Page 144: ...e sure the rounded part of the EMC clip is facing down If there are two EMC clips remove the front clip and leave the one in the back b Pull the tab that is located on the left side out a little way t...

Page 145: ...ops 7 Secure the media drive to the system unit with the retaining screws 8 If you have other options to install refer to Option List on page 4 10 9 If you do not have other options to install replace...

Page 146: ...e so remove the left side and front covers as described in Removal of Covers on page 4 4 It may help removal if you remove the right cover but it is not necessary at this time 4 Remove the screws that...

Page 147: ...9 If you do not have other options to install replace the system unit covers as described in Replacement of Covers on page 4 36 Chapter 4 Installing Options 4 35...

Page 148: ...rs toward the front of the enclosure until it latches into place c Secure the rear of the covers with the screws removed earlier 3 To replace the front cover align the tabs on the front cover with the...

Page 149: ...Chapter 4 Installing Options 4 37...

Page 150: ...4 38 User s Guide...

Page 151: ...gnostics This ensures that the error state of the system is captured in NVRAM for your use in fixing the problem The AIX error log and certain SMIT functions are only available when diagnostics are ru...

Page 152: ...es can be bypassed by pressing Ctrl C to reset the terminal The screen display which results from this resetting action varies with the mode which the system is being run Online Normal or Maintenance...

Page 153: ...in maintenance or concurrent mode enter the shutdown F command Under some conditions the system may stop with instructions displayed on attached displays and terminals Follow the instructions to sele...

Page 154: ...hat system memory and the processor are only tested during POST Error log analysis is done in service mode when you select the Problem Determination option on the DIAGNOSTIC MODE SELECTION menu Runnin...

Page 155: ...ile the system is running normal system activity Because the system is running in normal operation some of the resources cannot be tested in concurrent mode The following resources cannot be tested in...

Page 156: ...NG INSTRUCTIONS Then press the F3 key again to return to the AIX operating system prompt Be sure to vary on any resource you had varied to off Press the Ctrl D key sequence to log off from root or sup...

Page 157: ...STIC OPERATING INSTRUCTIONS is displayed follow the displayed instructions to checkout the desired resources 6 When testing is complete use the F3 key to return to DIAGNOSTIC OPERATING INSTRUCTIONS Th...

Page 158: ...on 6 Insert the diagnostic media drive 7 When the keyboard POST indicator appears press the F5 key on the direct attached keyboard or the number 5 key on the tty keyboard 8 Enter any requested passwo...

Page 159: ...y extended location information A group of logical devices can have the same base location code because they are all on the same physical package but may require extended location information to descr...

Page 160: ...cases where 1 Based on the device structure the abbreviated sub location code conveys the same information in a more concise form than an additional level of location identifier for example P1 M1 4 p...

Page 161: ...12L 12H 14L 14H 9L 9H 11L 11H 13L 13H 15L 15H Memory card 2 00 00 P1 M2 Memory card connector J2 Memory card 2 modules 1 thru 16 00 00 P1 M2 1 through P1 M2 16 Memory card sockets J1 J2 J3 J4 J5 J6 J...

Page 162: ...or J28 Host Bridge ID00 Device 07 Pluggable Adapters Card in PCI Slot 1P 20 58 to 20 5F P2 I1 I O board connector J9 Host Bridge ID01 Device 01 Card in PCI Slot 2P 20 60 to 20 67 P2 I2 I O board conne...

Page 163: ...EC fan connector P2 F1 Fan connector J21 at system board Operator Panel Operator panel L1 I O board connector J1 Operator panel Connector P2 L1 I O board connector J1 Power Supply Power supply V1 I2C...

Page 164: ...the function number The EF value identifies a connector The GH value identifies a port address device or FRU Adapters and cards are identified with just AB CD The possible values for AB are The possib...

Page 165: ...o 15 For a diskette drive H defines which diskette drive 1 or 2 G is always 0 For all other devices GH is equal to 00 For integrated adapter EF GH is the same as the definition for a pluggable adapter...

Page 166: ...troller P1 C1 P1 M2 U1 P1 M2 12 10 80 Ethernet 10 60 Integrated SCSI Port 1 10 88 Integrated SCSI Port 2 20 58 to 20 5F Any PCI card in slot 1 20 60 to 20 67 Any PCI card in slot 2 10 68 to 10 6F Any...

Page 167: ...tasks use the Task Selection option from the FUNCTION SELECTION menu Once a task is selected a resource menu may be presented showing all resources supported by the task A fast path method is also ava...

Page 168: ...e Display Configuration and Resource List Display Firmware Device Node Information Display Hardware Error Report Display Hardware Vital Product Data Display Machine Check Error Log Display Microcode L...

Page 169: ...lyzer SCSI Device Identification and Removal SCSD Tape Drive Service Aid Spare Sector Availability SSA Service Aid Update Disk Based Diagnostics Update System or Service Processor Flash Update System...

Page 170: ...the system This task is intended to view files configuration records and data Changing the system configuration or installing code with this service aid may produce unexplained system problems after e...

Page 171: ...ected to a non RAID SCSI adapter are different from those for a hardfile connected to a PCI SCSI RAID adapter Certify Diskette This selection provides a way to verify the data written on a diskette Wh...

Page 172: ...resource is selected a menu is displayed that lists all the VPD for that resource Note The user cannot alter the VPD for a specific resource unless it is not machine readable Configure Dials and LPFKe...

Page 173: ...oot Policy This service aid controls how the system tries to recover from a system crash Use this service aid to display and change the following settings for the Reboot Policy Note Because of system...

Page 174: ...tects operating system inactivity during restart an enabled Supplemental Restart Policy causes a system reset and the reboot process begins Call Out Before Restart on off When enabled Call Out Before...

Page 175: ...on S2 This is the name of the file that is currently loaded on serial port 1 or serial port 2 Note These settings are only shown when a modem file is loaded for a serial port Call In Authorized on S1...

Page 176: ...for callback Customer System Phone Number This is the number to which your system s modem is connected The service or administration center representatives need this number to make direct contact wit...

Page 177: ...usy signals System Name System Administrator Aid This is the name given to the system and is used when reporting problem messages Note Knowing the system name aids the support team quickly identify th...

Page 178: ...the following settings for the Ring Indicate Power On Policy Note Because of system capability some of the following settings may not be displayed by this service aid Power On Via Ring Indicate on of...

Page 179: ...ng system surveillance Changes are to take affect immediately Set this to Yes if the changes made to the settings in this menu are to take place immediately Otherwise the changes takes place beginning...

Page 180: ...d to update to a different size drive The service aid only supports copying from a SCSI drive to another SCSI drive of similar size 2 Use the migratepv command when copying the contents to other disk...

Page 181: ...service aid be run from the diagnostics that are loaded from removable media when possible Display Alter Sector This selection allows the user to display and alter information on a disk sector Care mu...

Page 182: ...hine check occurs information is collected and logged in a NVRAM error log before the system unit shuts down This information is logged in the AIX error log and cleared from NVRAM when the system is r...

Page 183: ...or off displaying the DIAGNOSTIC MODE SELECTION MENU the default is on Run Tests Multiple Times This option allows the user to turn on or off running the diagnostic in loop mode the default is off Not...

Page 184: ...ostics in stand alone mode because the results are stored in the NVRAM Each time the diagnostics produce a service request number SRN to report a problem information about that problem is logged The s...

Page 185: ...List Fileset Requisites List Fileset Dependents List Files Included in a Fileset List File Owner by Fileset Display System Environmental Sensors This service aid displays the environmental sensors im...

Page 186: ...ion is needed This service aid can also be run as a command The command can be used to list the sensors and their values in a text format list the sensors and their values in numerical format or a spe...

Page 187: ...04 1 9 2 V2 3 Return the status of sensor 9004 index 1 usr lpp diagnostics bin uesensor t 9 4 i 1 9 4 Return the value of sensor 9004 index 1 usr lpp diagnostics bin uesensor t 9 4 i 1 v 2 Display Tes...

Page 188: ...e the syntax of the command for a PCI SCSI RAID Adapter Usage diag c d RAID adapterName T download B D P Flag Description B Download boot block microcode default to functional microcode D Microcode is...

Page 189: ...m root directory s microcode source etc microcode is default Default source device is disk Download Microcode to Other Devices The following usage statements describe the syntax of the command Usage d...

Page 190: ...ath command Usage diag T certify Format Physical Disk This selection is used to format a selected disk drive You can run this task from the AIX command line The following usage statement describes the...

Page 191: ...After the format is completed Certify is run This certify reassigns all bad blocks encountered Hardfile Erase Disk This option can be used to overwrite remove all data currently stored in user accessi...

Page 192: ...eded and is to be erased run the same version of the Erase Disk selection which was used in step 2 Note Using the same version of the service aid is only critical if there were any bad blocks found in...

Page 193: ...dia without certifying This function does not reassign the defective blocks or erase the data on the media It provides a quick way of formatting the media and cleaning the disk Note It takes approxima...

Page 194: ...status code is returned and the user is returned to the service aid The genucode script should have a usr bin ksh line at the beginning of the file Return status of 0 should be returned if the progra...

Page 195: ...ks connected to a PCI SCSI 2 F W RAID adapter This task may be run directly from the AIX command line The following usage statement describes the syntax of the command Usage diag c d pci RAID adapter...

Page 196: ...enu When the commit key is pressed Error Log Analysis is run on all selected resources Run Exercisers This task provides a tool to troubleshoot intermittent system problems on AIX Release 4 3 2 or lat...

Page 197: ...a number for the exerciser Multiple exercisers can be active The memory exerciser requests as many memory buffers as possible from AIX The exerciser then fills the memory buffers with specified bit pa...

Page 198: ...etc lpp diagnostics data hmpolicies This service aid may be accessed directly from the AIX command line by entering usr lpp diagnostics bin uspchrp a Save or Restore Service Processor Configuration No...

Page 199: ...ays a timeout message If an error occurs or a response is received the service aid then displays one of the following messages The service aid transmitted a SCSI Inquiry Command and received a valid r...

Page 200: ...ervices SES backplane The service aid also does the following Generates a menu displaying all SCSI devices Lists the device and all of it s sibling devices List all SCSI adapters and their ports List...

Page 201: ...e copied to a file This service aid may be run directly from the AIX command line The following usage statement describes the syntax of the command path is usr lpp diagnostics bin utape Usage utape h...

Page 202: ...disk does not improve the availability of spare sectors This task may be run directly from the AIX command line The following usage statement describes the syntax of the command Usage diag c d device...

Page 203: ...Continuing the update flash reboots the system The system does not return to diagnostics The current flash image is not saved After the reboot the var update_flash_image can be removed When running fr...

Page 204: ...following functions Certify LUN This selection reads and checks each block of data in the LUN If excessive errors are encountered the user is notified Certify Spare Physical Disk This selection allows...

Page 205: ...D Microcode is on diskette default to etc microcode directory P Download the previous level of microcode default to latest level Physical Disk Format Usage diag c d deviceName T format l ChId Flag De...

Page 206: ...6 40 User s Guide...

Page 207: ...o port or an ASCII terminal attached to the S1 port Before starting this procedure you should stop all programs and the operating system This procedure runs the Online Diagnostics in Service mode or S...

Page 208: ...ndix B General Attributes Required When Using a TTY Terminal on page B 1 Return to substep 5 when you finish checking the attributes 5 Turn the power on a When the keyboard indicator appears press F5...

Page 209: ...e representative they may instruct you to install wrap plugs to better isolate a problem 4 Select the System Verification option on the Diagnostic Mode Selection menu 5 If you want to run a general ch...

Page 210: ...ctions b Press F3 once and then follow the displayed instructions to shut down system 2 If you changed any attributes on your ASCII terminal to run the diagnostics change the settings back to normal 3...

Page 211: ...erminal to find the key sequences you need to respond to the diagnostic programs The diagnostics can use a display connected to the video port or a ASCII terminal attached to a serial port This proced...

Page 212: ...Step 4 Diagnostic tests can be run on many resources while the operating system is running However more extensive problem isolation is obtained by running Online Diagnostics in Service mode Do you wan...

Page 213: ...g system is stopped power off the system unit 3 Go to Step 6 YES Go to Step 9 on page 8 4 Step 6 This step loads Online Diagnostics in service mode If you are unable to load the diagnostics go to Step...

Page 214: ...tep 9 The diagnostics loaded correctly Press the Enter key Is the Function Selection menu displayed NO Go to Step 10 on page 8 5 YES Go to Step 11 on page 8 6 Symptom Action Display problem Go to Step...

Page 215: ...problem to the service organization 102 key keyboard Identify by the type of Enter key used The Enter key extends into two horizontal rows of keys Record error code M0KBD002 and report the problem to...

Page 216: ...urce menu is displayed Follow the displayed instructions until either the Diagnostic Mode Selection menu or an SRN is displayed If the Diagnostic Mode Selection menu is displayed select Problem Determ...

Page 217: ...er Configuration Service Aid allows the identification and configuration of ISA adapters for Stand alone Diagnostics ISA adapters must be identified and configured before they can be tested Select and...

Page 218: ...ch the defaults of the diagnostic programs The ASCII terminal must be attached to serial port 1 on the system unit Are you going to load Stand alone Diagnostics and run them from a ASCII terminal NO G...

Page 219: ...oard or 5 on the ASCII keyboard to indicate that diagnostics are to be loaded 4 Enter any requested passwords 5 Follow any instructions to select a console Did the Diagnostics Operating Instructions d...

Page 220: ...le units FRUs are needed to restore the system to correct operation Step 1 Considerations before Running This Procedure The diagnostics can use a display connected to the video port or a ASCII termina...

Page 221: ...to Step 5 on page 8 12 YES Go to Step 6 on page 8 15 Step 4 This step attempts to load the Stand alone diagnostics 1 Turn the power to off 2 Turn the power to on 3 Insert the diagnostic CD ROM into th...

Page 222: ...rror code M0MEM000 The system appears to be stopped a beep WAS heard from the system unit No good memory could be found Report error code M0MEM001 The diagnostics are loaded and there was NO beep hear...

Page 223: ...stopped and an indicator is displayed on the system console and an eight digit error code is not displayed If the indicator text or icon represents A keyboard record error code M0KBD000 and report the...

Page 224: ...tep below 2 If you are attempting to load the Online Diagnostics try loading the Stand alone Diagnostics Otherwise record error code M0SCSI01 and report to the service organization The system appears...

Page 225: ...zontal row of keys Record error code M0KBD001 and report the problem to the service organization 102 key keyboard Identify by the type of Enter key used The Enter key extends into two horizontal rows...

Page 226: ...8 16 User s Guide...

Page 227: ...and retain the following information The system unit s identification numbers are located on the front cover as shown in the figure below Serial Number Location Product Name 7043 Model 260 CPU Type S...

Page 228: ...ry J7 J8 32MB 128MB Memory J9 J10 32MB 128MB Memory J11 J12 32MB 128MB Memory J13 J14 32MB 128MB Memory J15 J16 32MB 128MB Memory Slot J3 Memory J1 J2 32MB 128MB Memory J3 J4 32MB 128MB Memory J5 J6 3...

Page 229: ...A 4 Bay D01 Bay D02 Bay D03 Bay D04 Bay D05 Notes If you attach a drive or other device to an adapter record the expansion slot number for that adapter in the adapter field of table A 2 Your model mig...

Page 230: ...r Location SCSI ID Drive Description Integrated Bay D01 Non SCSI 3 5 Inch 1 44MB Diskette Drive Integrated Bay D02 1 CD ROM Drive Integrated Bay D03 0 Media Drive Integrated Bay D04 9 Disk Drive Integ...

Page 231: ...ons with those of your terminal and set your attributes accordingly Generated Code Set ASCII Screen Normal Normal Uses the EIA 232 interface protocol Row and Column 24 x 80 24 x 80 Uses the EIA 232 in...

Page 232: ...the current line in the page Forcing insert Off Off Tab Field Field Field The column tab stops are ignored and the tab operation depends on the field attribute character positions Trace All Both inbou...

Page 233: ...d is used together with the word length attribute to form the 8 bit data word byte Stop bit 1 1 1 Places a bit after a data word byte Turnaround character CR CR CR Selects the carriage return CR chara...

Page 234: ...key Return New line New line New line The cursor moves to the next line when the Return key is pressed New line CR CR CR The Return key generates the carriage return CR and the line feed LF characters...

Page 235: ...Description Line speed 9600 9600 9600 Uses 19200 or 9600 bps bits per second line speed to communicate with the system unit Word length bits 8 8 8 Selects eight bits as a data word length byte Parity...

Page 236: ...B 6 User s Guide...

Page 237: ...when server power is on and the Service Processor has detected a server problem such as loss of surveillance During the first power up i e power cord is plugged into the outlet Service Processor menus...

Page 238: ...Indicators from last Boot Y3 Power on System Y3 Power off System Y2 Read NVRAM Y2 Reset Service Processor Y2 Setup Reboot Restart Policy Y2 Start Talk Mode Y2 Enable Disable Console Mirroring Y2 Y1 S...

Page 239: ...g an ASCII terminal to either serial port Because the presence of the ASCII terminal cannot be confirmed by the Service Processor you must press a key on the ASCII terminal to confirm its presence Nex...

Page 240: ...tem boot This information is usually identical with the results from the menu selection Read VPD but in the case of configuration updates or certain faults this historical comparison can be useful to...

Page 241: ...presence of POST errors if there is sufficient working system resources If POST errors occur during start up this error log when used with the diagnostics helps to isolate faults See page C 38 for an...

Page 242: ...Name given to your server during setup You need the firmware version for reference when you either update or repair the functions of your service processor The System Name an optional field is the nam...

Page 243: ...ervice Processor Firmware EPROM 1997 915 FLASH 1997 512 Copyright 1997 IBM Corporation SYSTEM NAME MAIN MENU 1 Service Processor Setup Menu 2 System Power Control Menu 3 System Information Menu 4 Lang...

Page 244: ...able Console Mirroring Currently Disabled 4 Start Talk Mode 5 OS Surveillance Setup Menu 6 Reset Service Processor 7 Reprogram Service Processor Flash EPROM 98 Return to Previous Menu 99 Exit from Men...

Page 245: ...ssor exits the menus This action is taken based on the assumption that the server is in an adequately secure location with only authorized users having access Such users must still successfully enter...

Page 246: ...ed the Service Processor sends information to both serial ports This capability may be enabled by local or remote users This provides local users the capability to monitor remote sessions Console mirr...

Page 247: ...e Processor Reprogram Service Processor Flash EPROM This is an automatic process An update diskette can be acquired from the RS 6000 Support page on the Internet or from your service team The Internet...

Page 248: ...st System Boot Currently Disabled 98 Return to Previous Menu 99 Exit from Menus 1 Enable Disable Unattended Start Mode This option may be used to instruct Service Processor to immediately power on the...

Page 249: ...ator Power On Menu and defaults are shown below Ring Indicator Power On Menu 1 Ring Indicate Power On Currently Disabled 2 Number of Rings Currently 6 98 Return to Previous Menu Ring Indicate Power On...

Page 250: ...Displays the boot progress indicators check points up to a maximum of 100 from the system boot prior to the one in progress now This historical information may be useful to help diagnose system faults...

Page 251: ...s it allows the user to determine the environmental conditions that may be related to the failure The following is an example of the system environmental conditions screen System Environmental Conditi...

Page 252: ...last boot To view the current configuration access the Service Processor menu after the system boots up When the user selects a processor its state toggles between configured and deconfigured Processo...

Page 253: ...ent configuration access the Service Processor menu after the system boots up When the user selects a memory DIMM its state will toggle between configured and deconfigured Memory DIMMs that are not pr...

Page 254: ...98 Return to Previous Menu 99 Exit from Menus 1 Note Your ASCII terminal must support the ISO 8859 character set in order to properly display languages other than English This menu allows selecting l...

Page 255: ...up Menu on page C 23 Customer Account Setup Menu see Customer Account Setup Menu on page C 24 Ring Indicate Power On Menu see on page C 13 Modem Configuration Menu The first two lines of the Modem Con...

Page 256: ...6 modem_z_sp 7 modem_z _sp 8 none 9 Save configuration to NVRAM and Configure modem 98 Return to Previous Menu Serial Port Selection Menu Serial Port Selection Menu 1 Serial Port 1 Call Out Currently...

Page 257: ...ging telephone numbers for Service Center Telephone Number The telephone number of the maintenance provider s computer Customer Administration Center Telephone Number The telephone number of the local...

Page 258: ...this field blank Customer Administration Center Telephone Number is the number of the System Administration Center computer catcher that receives problem calls from servers Contact your system adminis...

Page 259: ...is connected The service or administration center representatives need this number to make direct contact with your server for problem investigation This is also referred to as the call in phone numbe...

Page 260: ...her error messages Customer Account Setup Menu Customer Account Setup Menu 1 Customer Account Number Currently Unassigned 2 Customer RETAIN Login UserID Currently Unassigned 3 Customer RETAIN Login Pa...

Page 261: ...t attempts to reboot the number of times specified Entry values equal to or greater than 0 are valid Only successive failed reboots attempts count not reboots that occur after a restart attempt At res...

Page 262: ...can enable the Service Processor to call out and report the event This item is valuable if the number of these events becomes excessive signalling a bigger problem Service Processor Functions and Feat...

Page 263: ...ll Out enable disable Flash Gold Recovery block Update Flash Composite block Update System Name Modem Configuration Remote User Functions Call Out Call Home Reporting Boot failure OS Termination Surve...

Page 264: ...fer to the shutdown t command on servers using AIX Working in conjunction with AIX the Service Processor in your server can operate a timer much like the wake up timer on your clock radio You can set...

Page 265: ...ting system activity see the SERVICE PROCESSOR SETUP MENU item Set Surveillance Parameters If OS activity stops the Service Processor can initiate a reboot restart process based on the settings in the...

Page 266: ...ssor surveillance and either 1 The Use OS Defined restart policy is set to NO OR 2 The Use OS Defined restart policy is set to YES and the operating system has NO automatic restart policy Refer to Ser...

Page 267: ...aves the machine powered on logs an error and offers menus to the user If Call out is enabled the Service Processor calls to report the failure and displays the operating system surveillance failure c...

Page 268: ...rating system surveillance is enabled and system firmware has passed control to the operating system and the Service Processor does not detect any heartbeats from the operating system the Service Proc...

Page 269: ...speed Enter the modem configuration filename Set up site specific parameters i e phone numbers for call out call out policy etc To call out before restart set Call Out before restart to ENABLED from...

Page 270: ...There are two scenarios in which console mirroring can be invoked 1 Remote session first then local session added a Remote session already in progress b Remote user uses the Service Processor menus to...

Page 271: ...r initiation the processes are identical and automatic There are two areas in each firmware module that may need updating 1 The gold code or base code or EPROM area 2 The custom or main program or FLA...

Page 272: ...sted Updating Firmware from the Service Aids Note This service aid is only supported for Online Diagnostics This service aid allows you to update the system or service processor flash Additional updat...

Page 273: ...me is the name of the flash update image During the process the server powers down and reboots You know the process is complete when the login prompt reappears Service Processor Logs Service Processor...

Page 274: ...h the diagnostics Read System POST Errors Version Severity Disposition Initiator Event being reported Extended Error Log Data xC2 x x84 x 9 x x x x x2 x x x x x x72 x74 x63 x x x x x x x x x x28 x 3 x...

Page 275: ...r On Self Tests POSTS and configurations tasks are completed The Pre Standby phase components are SP Initialization SP performs any necessary hardware and software initializations SP POST SP conducts...

Page 276: ...e standby menu The remote session can be mirrored on the local ASCII console if the server is so equipped and the user enables this function Menus The SP menus are password protected Before you can ac...

Page 277: ...itoring The SP monitors voltages temperatures and fan speeds on some servers Responding to System Processor Commands The SP responds to any command issued by the system processor Run Time Surveillance...

Page 278: ...or a custom setup if required These files are included on the Sample Modem Configuration Files diskette and in your Service Processor firmware with the following names The sample modem configuration f...

Page 279: ...s recommended If ATZn configuration file modem_z0 cfg is recommended If yes go to 5 on page C 44 If not continue with 3 below 3 Does your modem command set include a test for v 42 error correction at...

Page 280: ...erence to the manual that came with your modem 2 Choose settings that enable hardware flow control and respond to DTR Examples Ring interrupt only on first ring Modem Setup Z Setup Z0 Rare Setup F Set...

Page 281: ...dem_f cfg to make a new file with the name for example modem_fx cfg 3 In modem_fx cfg change the line Send ATE T r to Send ATcccE T r where ccc is the added command found in your modem manual Make thi...

Page 282: ...mote session is handed off from the Service Processor to the operating system that agreeing terminal emulators becomes important The server s operating system has some built in terminal emulators You...

Page 283: ...are about as many modem command variations as there are modems The sample modem configuration files have been written to capture the largest number of workable modem settings The modem command Dn wher...

Page 284: ...er Dn setting for your server s modem See your model manual for this information The Dn command appears in three places each in three of the sample modem configuration files3 Recovery Strategy The rec...

Page 285: ...es the connection loss If a local console is not a permanent part of your server you can still assign either the unused graphics console or the unused serial port as the primary console This gives you...

Page 286: ...Q1 Turn off responses V Use numeric responses S Automatic answer inhibit Escape to command mode S 2 Answer on second ring H Hang up T Tone mode When used as T r it is a no op to maintain program sync...

Page 287: ...re 2 r timeout 1 Ignore first ring expect 2 r timeout 1 Pick up second ring or timeout Expect a connection response expect 16 r or 15 r or 14 r or 12 r or 1 r or 5 r or 1 r timeout 6 done page send AT...

Page 288: ...wer inhibit Escape to command mode S 2 Answer on second ring H Hang up X Limit modem response codes T Tone mode When used as T r it is a no op to maintain program synchronization when modem may will e...

Page 289: ...1 Ignore first ring expect 2 r timeout 1 Pick up second ring or timeout Expect a connection response expect 16 r or 15 r or 14 r or 12 r or 1 r or 5 r or 1 r timeout 6 done page send ATDT N R r N page...

Page 290: ...utomatic answer inhibit Escape to command mode S 2 Answer on second ring H Hang up X Limit modem response codes T Tone mode When used as T r it is a no op to maintain program synchronization when mode...

Page 291: ...t 2 Confirm command successful done waitcall ignore 2 r timeout 1 Ignore first ring expect 2 r timeout 1 Pick up second ring or timeout Expect a connection response expect 16 r or 15 r or 14 r or 12 r...

Page 292: ...expect 8 r or 7 r or 6 r or 4 r or 3 r delay 2 done C 56 User s Guide...

Page 293: ...se numeric responses S Automatic answer inhibit Escape to command mode S 2 Answer on second ring H Hang up X Limit modem response codes T Tone mode When used as T r it is a no op to maintain program s...

Page 294: ...mand successful send AT C1 D2 R1 r Detect carrier and DTR Ignore RTS expect r timeout 2 Confirm command successful done waitcall ignore 2 r timeout 1 Ignore first ring expect 2 r timeout 1 Pick up sec...

Page 295: ...done RI Power On enabled error Handle unexpected modem responses expect 8 r or 7 r or 6 r or 4 r or 3 r delay 2 done Appendix C Service Processor Information C 59...

Page 296: ...swer on second ring H Hang up X Limit modem response codes T Tone mode When used as T r it is a no op to maintain program synchronization when modem may will echo the commands C1 Detect CD D2 Respond...

Page 297: ...gnore RTS expect r timeout 2 Confirm command successful done waitcall ignore 2 r timeout 1 Ignore first ring expect 2 r timeout 1 Pick up second ring or timeout Expect a connection response expect 16...

Page 298: ...error Handle unexpected modem responses expect 8 r or 7 r or 6 r or 4 r or 3 r delay 2 done C 62 User s Guide...

Page 299: ...specified for your system Use of another battery may present a risk of fire or explosion The battery connector is polarized do not attempt to reverse polarity Dispose of the battery according to local...

Page 300: ...3 Locate the battery on the system board Battery P N 15F8409 D 2 User s Guide...

Page 301: ...ttery toward the front of the server push it down into the socket Note Be sure to tell the customer that the time and date need to be reset If running AIX the bootlist command may have to be run from...

Page 302: ...2 Replace the processor and memory card cover 3 Replace the system unit covers D 4 User s Guide...

Page 303: ...k points C 4 C 14 checklist preinstallation 1 3 clearances for air circulation 1 6 connecting the cables 1 4 connectors 1 11 console mirroring enable disable C 10 quick disconnect C 34 system configur...

Page 304: ...dapters 4 24 disk drives 4 27 media drives 4 32 memory cards 4 11 memory modules 4 16 installation procedures continued processor card 4 20 K keyboards using 2 3 L language selection C 18 laser compli...

Page 305: ...e file C 52 mouse using 2 5 N network service aid 6 28 O online diagnostics 5 1 operational phases SP standby C 40 operator panel display 1 10 2 2 option list 4 10 options 4 10 P pager C 21 C 22 paral...

Page 306: ...ns 4 1 safety notices xiii SCSI port 1 11 seamless transfer of a modem session C 47 service aids 6 1 service center C 22 service director feature using 2 39 service mode service processor procedures C...

Page 307: ...e type model A 1 serial number A 1 system startup 1 1 system unit starting 2 1 stopping 2 1 4 3 system verification procedure 7 1 T tablet 1 11 telephone line requirements for the United Kingdom xiii...

Page 308: ...X 6 User s Guide...

Page 309: ...k you for your response May we contact you Yes No When you send comments to us you grant us a nonexclusive right to use or distribute your comments in any way we believe appropriate without incurring...

Page 310: ...and Tape Fold and Tape Information Development Department H6DS 9561 11400 Burnet Road Austin TX 78758 3493 Cut or Fold Along Line Cut or Fold Along Line BUSINESS REPLY MAIL NO POSTAGE NECESSARY IF MAI...

Page 311: ......

Page 312: ...IBM Part Number 08L0637 Printed in U S A Ocober 1998 8L 637 SA38 553...

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