IBM xSeries 260, User Manual

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about the format and catcher computers, refer to the README file in the AIX
/usr/samples/syscatch directory. Contact the service provider for the correct
telephone number to enter here.
Ÿ
Customer Administration Center Phone Number
This is the number of the System Administration Center computer (catcher) that
receives problem calls from systems. Contact the system administrator for the
correct telephone number to enter here.
Ÿ
Digital Pager Phone Number In Event of Emergency
This is the number for a pager carried by someone who responds to problem
calls from your system.
Ÿ
Customer Voice Phone Number
This is the number for a telephone near the system, or answered by someone
responsible for the system. This is the telephone number left on the pager for
callback.
Ÿ
Customer System Phone Number
This is the number to which your system's modem is connected. The service or
administration center representatives need this number to make direct contact
with your system for problem investigation. This is also referred to as the Call In
phone number.
Ÿ
Customer Account Number
This number could be used by a service provider for record keeping and billing.
Ÿ
Call Out Policy Numbers to call if failure
This is set to either 'first' or 'all'. If the call out policy is set to 'first', call out stops
at the first successful call to one of the following numbers in the order listed:
1. Service Center
2. Customer Admin Center
3. Pager
If Call Out Policy is set to 'all', call out attempts to call all of the following
numbers in the order listed:
1. Service Center
2. Customer Admin Center
3. Pager
Ÿ
Customer RETAIN Login ID
Customer RETAIN Login Password
These settings apply to the RETAIN service function.
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User's Guide