IBM xSeries 236 8841, User Manual

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ServerGuide error symptoms
For the latest version of ServerGuide, go to http://www.ibm.com/pc/support/site.wss/
document.do?lndocid=MIGR-4ZKPPT.
Note: See “System replaceable units” on page 144 to determine which components should be replaced by a field
service technician.
Symptom FRU/action
The ServerGuide Setup and
Installation CD will not start.
v Verify that the server is supported and has a startable (bootable) CD-ROM
drive.
v
If the startup (boot) sequence settings have been altered, ensure that the
CD-ROM drive is first in the startup sequence.
v
If more than one CD-ROM drive is installed, ensure that only one drive is set as
the primary drive. Start the CD from the primary drive.
The SCSI RAID program cannot
view all installed drives, or the
NOS cannot be installed.
v Verify that there are no duplicate SCSI IDs or IRQ assignments.
v
Verify that the hard disk drive is connected properly.
The operating system
installation program
continuously loops.
v
Make more space available on the hard disk.
The ServerGuide program will
not start the operating-system
CD.
v
Verify that the operating-system CD you have is supported by the
ServerGuide program. See the ServerGuide Setup and Installation CD label for
a list of supported operating system versions.
The operating system cannot be
installed; the option is not
available.
v
Verify that the operating system is supported on the server. If the operating
system is supported, there is no logical drive defined (SCSI RAID systems). Run
the ServerGuide program, and ensure that setup is complete.
Chapter 6. Symptom-to-FRU index
131