IBM x3550 - System - 7978, Problem Determination And Service Manual

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v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v
See Chapter 3, “Parts listing, Type 7978 and 1913 server,” on page 29 to determine which components are
customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Error code Description Action
00180200 No more I/O space available for PCI
adapter.
1. Run the Configuration/Setup Utility program,
select Load Default Settings , and save the
settings.
2. Remove the PCI adapters and riser cards, one at
a time, until the problem is isolated.
3. (Trained service technician only) Replace the
system board.
00180300 No more memory above 1 MB for PCI
adapter.
1. Run the Configuration/Setup Utility program,
select Load Default Settings , and save the
settings.
2. Remove the PCI adapters and riser cards, one at
a time, until the problem is isolated.
3. (Trained service technician only) Replace the
system board.
00180400 No more memory below1 MB for PCI
adapter.
1. Run the Configuration/Setup Utility program,
select Load Default Settings , and save the
settings.
2. Remove the PCI adapters and riser cards, one at
a time, until the problem is isolated.
3. (Trained service technician only) Replace the
system board.
00180500 PCI option ROM checksum error.
1. Reseat each of the installed PCI adapters and
riser cards.
2. Replace each of the installed PCI adapters,
restarting the server each time.
3. (Trained service technician only) Replace the
system board.
00180600 PCI device BIST failure.
1. Run the Configuration/Setup Utility program,
select Load Default Settings , and save the
settings.
2. Reseat each installed PCI adapter and riser card.
3. Replace each installed PCI adapter, restarting the
server each time.
4. (Trained service technician only) Replace the
system board.
00180700 PCI device not responding.
1. Run the Configuration/Setup Utility program,
select Load Default Settings , make sure that
installed PCI devices are enabled, and save the
settings.
2. Reseat each installed PCI adapter and riser card.
3. (Trained service technician only) Replace the
system board.
4. Replace each installed PCI adapter, restarting the
server each time.
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IBM System x3550 Type 7978 and 1913: Problem Determination and Service Guide