IBM x3550 - System - 7978, Problem Determination And Service Manual

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v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v
See Chapter 3, “Parts listing, Type 7978 and 1913 server,” on page 29 to determine which components are
customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Error code Description Action
114 Adapter read-only memory error.
1. Reseat the adapter.
2. Replace the adapter.
129 Internal cache (L2) error.
1. (Trained service technician only) Reseat
microprocessor 1.
2. (Trained service technician only) Reseat
microprocessor 2 (if present).
3. (Trained service technician only) Replace the
following components one at a time, in the order
shown, restarting the server each time:
a. Microprocessor 1
b. Microprocessor 2 (if present)
c. System board
151 Real-time clock error.
1. Reseat the battery.
2. Clear CMOS. See “System-board switches and
jumpers” on page 11 for more information about
how to clear CMOS.
3. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. System-board battery
b. (Trained service technician only) System
board
161 Real-time clock battery error.
1. Run the Configuration/Setup Utility program,
select Load Default Settings , and save the
settings.
2. Clear CMOS. See “System-board switches and
jumpers” on page 11 for more information about
how to clear CMOS.
3. Reseat the battery.
4. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. System-board battery
b. (Trained service technician only) System
board
Chapter 5. Diagnostics
109