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IBM VIAVOICE 10-STANDARD EDITION, User Manual


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How do I troubleshoot a problem?

ViaVoice is a highly accurate speech-recognition product. Sometimes, however,
problems can occur that cause your recognition accuracy to be less than it
should be. If you find that ViaVoice is not recognizing your words, please
follow these suggestions to determine the problem and correct it.

Readme

Be sure to view the

Readme

file for the latest information about

ViaVoice. To view the

Readme

file from Information Central, click on

Product support

and select

View the Readme (RTF format)

.

Solving Recognition Problems

The Recognition Wizard can help you solve recognition problems that
occur during dictation or navigation. The wizard opens automatically
whenever it detects a poor audio signal, and it may open when you
say too many commands that are not recognized. You can open the
Recognition Wizard by selecting

Tools > Help me with recognition

problems

from the ViaVoice menu.

Getting Help on the Internet

The ViaVoice Home Page on the Internet
(

http://www.scansoft.com/viavoice

) contains useful information about

ViaVoice.

Chapter 11. Getting help

97

Summary of Contents for VIAVOICE 10-STANDARD EDITION

Page 1: ...IBM ViaVoice for Windows Standard Edition User s Guide Release 10 IBM...

Page 2: ...o all subsequent releases and modifications until otherwise indicated in new editions SSFT PART NUMBER 50 H11A 10095 When you send information to IBM you grant IBM a nonexclusive right to use or distr...

Page 3: ...e US English version of ViaVoice 37 Currency 37 Dates 37 Decimals 37 Ordinals 37 Long numbers 37 Time of day 37 Dictating numbers in the UK English version of ViaVoice 37 Currency 37 Dates 37 Decimals...

Page 4: ...tab 79 General tab 80 Taskbar tab 80 Docked tab 80 Agent tab 80 Floating tab 80 Changing the microphone s startup state 81 Creating additional voice models 82 Selecting a vocabulary or topic 82 Chang...

Page 5: ...ur speech system Start by following the instructions in Chapter 1 to install ViaVoice and prepare your sound system so that ViaVoice can understand you You must set up your speech system as described...

Page 6: ...tation sessions until you have corrected them as described in Chapter 6 v What do you want to do You can see all the commands for controlling your computer in the What Can I Say window described in Ch...

Page 7: ...rds pound sign result in in UK English the same words result in The punctuation at the end of a normal declarative sentence is period in US English and full stop in UK English See Appendix A Frequentl...

Page 8: ...bold Click OK to accept the name in the User Name field A series of items that you click with the mouse to start a function appear in bold and are separated by angle brackets In this example the first...

Page 9: ...ll hear during future dictation sessions If there is unusual background noise for example street repairs being done outside an open window or if you plan to dictate in a noisy location which is now qu...

Page 10: ...Click Start Run from the Windows taskbar b Type d setup where d is your CD ROM drive c Click OK 2 Follow the instructions on the screen During installation you will see the following windows This sec...

Page 11: ...User Information Type your name and company name if appropriate Click Next when you have finished Chapter 1 Setting up your speech system 3...

Page 12: ...hoose not to install this support now you can install it later Adobe Acrobat Reader If Adobe Acrobat Reader is not already installed on your computer you can select this option to have ViaVoice automa...

Page 13: ...Setup Complete This window indicates that you have successfully installed the software Chapter 1 Setting up your speech system 5...

Page 14: ...t ViaVoice to know you As you use ViaVoice words you add and other enhancements you make go into your personal speech files These files are associated with your user name You can use any name that con...

Page 15: ...w shown below for example click Start and then read aloud the text inside the box Speak the text clearly in your normal voice pausing naturally between phrases or after punctuation marks Imagine you a...

Page 16: ...Audio Setup Wizard see Troubleshooting setup problems on page 13 Creating a voice model You must give ViaVoice a sample of your voice so that it can understand you The User Wizard makes it easy for yo...

Page 17: ...ncreases the recognition accuracy of ViaVoice I prefer to do this later If you select this option the User Wizard presents the Analyze My Documents panel See Analyzing your documents on page 12 for de...

Page 18: ...When ViaVoice has enough recorded data you will see the Story Finished window Click Analyze to have ViaVoice create your voice model However if you have a strong regional accent we recommend that you...

Page 19: ...window after clicking Analyze Wait until ViaVoice has fully processed your recording before turning off your computer or working with other processing intensive programs Chapter 1 Setting up your spee...

Page 20: ...can then select which words you want added to your personal vocabulary Your personal vocabulary contains new words that ViaVoice finds in your dictated documents ViaVoice also updates its information...

Page 21: ...uccessfully U If you are installing on Windows XP your user ID must have administrator authority Problems with audio setup U The Audio Setup Wizard configures your sound system You must complete Audio...

Page 22: ...ou hear should be free of hiss or other noise U Make sure that settings like volume control are set Check boxes for muting audio components in Windows should not be ticked Search for Windows Audio Set...

Page 23: ...xample do not misread this as the Do not skip any words U If you are speaking in a room with a lot of unusual background noise wait until the noise subsides before reading the story U Are you using th...

Page 24: ...16 ViaVoice for Windows Standard Edition...

Page 25: ...r For some people getting comfortable with speech recognition takes time and practice So please be patient and try not to be self conscious Talking to your computer is almost as easy as talking on the...

Page 26: ...your normal speaking voice The new ViaVoice has arrived EXCLAMATION POINT NEWPARAGRAPH It contains many new features PERIOD NEWPARAGRAPH Our new User Wizard makes it easy to get started PERIOD NEWPAR...

Page 27: ...ions you have successfully dictated for the first time This being your first dictation your text probably contains some recognition errors Your next step is to learn how to identify these errors so pl...

Page 28: ...inserted in the text You said for branch staff but got for a branch staff v The microphone picked up background noise or breathing noises Two or more adjacent words are recognized as one word You sai...

Page 29: ...select a series of words swipe them with the mouse The entire series of words should now be highlighted 5 If the correct word appears in the Correction window say Pick n where n is the number of the c...

Page 30: ...eposition the window with your mouse pointer if it is obscuring your dictated text 3 Select the inserted word or series of inserted words with the mouse 4 Say Delete this or press the Delete key Corre...

Page 31: ...ness documents Do not practice with cooking recipes sacred religious text poetry text containing unusual names or foreign words or highly technical text You may of course dictate these kinds of text i...

Page 32: ...ou recorded and processed only the first part of a story for your voice model return to Analyze My Voice and record the second part of the story From the ViaVoice menu click Tools Analyze My Voice U M...

Page 33: ...cular voice model for the location you re at To create a new voice model from the ViaVoice menu click User Options ViaVoice Options At the User tab click the Add Modify button U Are you using the micr...

Page 34: ...U Do not eat drink or smoke while trying to dictate If you have a bad cold or sore throat consider practicing after your voice has returned to normal 26 ViaVoice for Windows Standard Edition...

Page 35: ...tartUp folder during installation VoiceCenter starts when you start your computer If you did not place it in your StartUp folder you can start it from Start Programs IBM ViaVoice VoiceCenter The micro...

Page 36: ...gram needs to access the sound card ViaVoice suspends the microphone automatically when another ViaVoice function like Begin Reading needs the sound card Watch the volume meter to monitor the loudness...

Page 37: ...e vocabulary and voice model that are currently selected at the User tab of ViaVoice Options If a Topic has been selected its name is shown in the pop up Topics are specialised mini vocabularies that...

Page 38: ...ViaVoice menu or click the ViaVoice button to display the ViaVoice menu From there you can access all features and tools available from the menu or from sub menus shown below 30 ViaVoice for Windows...

Page 39: ...proofread your text when correcting errors say Begin Reading or select Begin Reading from the ViaVoice menu Woodrow reads aloud your document You can have Woodrow read only a selection of text by hig...

Page 40: ...To view the commands you can use say What Can I Say or select What Can I Say from the ViaVoice menu Commands are displayed by view such as Text Editing You can enable disable separate sets of command...

Page 41: ...as described in Chapter 2 The magic of dictating with ViaVoice on page 17 Most of the voice commands in this chapter work only if you have installed ViaVoice on Windows 98 Second Edition Windows Me o...

Page 42: ...se to hide the ViaVoice agent when using Text To Speech from the At Startup tab in ViaVoice Options v Create Macro Creates a dictation macro for the text you have selected v Dictation Options Opens Vi...

Page 43: ...accepts text Say Show Correction window or click the Correct button to display it You can drag the Correction Window to any place on your desktop The next time you want to use the Correction Window it...

Page 44: ...tter Look in the What Can I Say window for a list of the punctuation and characters that you can insert into your dictation Characters and punctuation are also listed in Appendix A Frequently used com...

Page 45: ...ve hundred To get 13 111 say thirteen thousand one hundred and eleven To get 1147356 say eleven forty seven thirty five six in pairs or single digits Time of day To get 10 30 am say ten thirty A M wit...

Page 46: ...ences of numbers like credit card numbers enter number mode during dictation Say Begin numbers at the place in your text where you want to dictate the number Then say each digit of the number you want...

Page 47: ...nd format text using the inline dictation commands and text editing commands View these commands in the Dictation and Text Editing views in the What Can I Say window and on the Command Reference card...

Page 48: ...d You can also use the word in regular dictation but do not insert a pause For example suppose you wanted to dictate the sentence It is important to use the open quote file save close quote option reg...

Page 49: ...When you deselect a command set ViaVoice does not recognize the commands in that command set ViaVoice will process those words only as dictation Chapter 4 Dictating into SpeakPad 41...

Page 50: ...User s Guide If a letter or character is misrecognized say Scratch that to delete it then say the correct letter or character again To dictate a URL like http www AZplace net say http COLON SLASH SLAS...

Page 51: ...on page 63 To transfer text to another application 1 Open the application to which you want to transfer your dictation Make sure that the application window and SpeakPad are both open on your screen...

Page 52: ...document or alternatively want to correct and edit the document later You do not need to save your speech session data if you have already corrected the recognition errors in the dictation Saving a sp...

Page 53: ...this window 1 Select each word that you want to add to your personal vocabulary A check mark appears next to each word you select 2 Click Next 3 If ViaVoice needs a pronunciation of a word a window a...

Page 54: ...46 ViaVoice for Windows Standard Edition...

Page 55: ...mand Set allows you to dictate into Word ViaVoice loads the Dictation menu and icons on the Word menu The Word Natural Commands Command Set allows you to say voice commands in Word The What Can I Say...

Page 56: ...s arrived EXCLAMATION POINT NEWPARAGRAPH It contains many new features PERIOD NEWPARAGRAPH Our new User Wizard makes it easy to get started PERIOD NEWPARAGRAPH We hope you enjoy using the new ViaVoice...

Page 57: ...this 6 Save this document and correct errors later when you read Chapter 6 Correcting your dictation on page 63 When saving a document for correction later always save the speech session data when yo...

Page 58: ...ion errors in your dictation v Playback Allows you to hear your dictation You can highlight up to 1 000 words for playback v Create dictation macro Creates a dictation macro for the text you have sele...

Page 59: ...Click Help or say Help to display the Microsoft Word Help menu IBM ViaVoice Dictation Help displays help on Word Dictation Chapter 5 Dictating into Microsoft Word 51...

Page 60: ...t line spacing and indentation Keep the following in mind as you use natural commands v A natural command consists of a single action Do not combine two actions into a single command for example do no...

Page 61: ...u say Period at the end of a sentence ViaVoice types a period moves one space and starts the next word with a capital letter If you are using the UK English version of ViaVoice substitute Full stop wh...

Page 62: ...n word do not pause between the Attention word and the rest of the command v You can use a key on your keyboard to signal that you are speaking a command Go to ViaVoice Options From the Dictation tab...

Page 63: ...English version of ViaVoice When dictating say numbers as you naturally say them ViaVoice formats numbers such as dates money time and ordinal and cardinal numbers For example to dictate 589 simply s...

Page 64: ...acter or symbol inserted in the sequence say the name for it You can see the list of symbols and characters available in number mode by saying What Can I Say for Dictation before saying Begin numbers...

Page 65: ...l you say command off For example say Capitalize on to capitalize all words until you say Capitalize off v Say command this to edit the next word or first letter of the next word For example say Under...

Page 66: ...ds you have three options v Set a key in ViaVoice Options to signal your command to ViaVoice From the Dictation tab select the Use key for commands check box then choose the key you want to use Click...

Page 67: ...When you deselect a command set ViaVoice does not recognize the commands in that command set ViaVoice will process those words only as dictation Chapter 5 Dictating into Microsoft Word 59...

Page 68: ...User s Guide If a letter or character is misrecognized say Scratch that to delete it then say the correct letter or character again To dictate a URL like http www AZplace net say http COLON SLASH SLAS...

Page 69: ...dictation Saving a speech session To save a speech session in Word 1 Select File Close 2 Select the Save Dictation Session check box to save the speech session data 3 Click Yes to save the changes yo...

Page 70: ...window 1 Select each word that you want to add to your personal vocabulary A check mark appears next to each word you select 2 Click Next 3 If ViaVoice needs a pronunciation of a word a window appear...

Page 71: ...al vocabulary that new word is added to your personal vocabulary The next time you use the word ViaVoice should get it right v By correcting words you teach ViaVoice how you actually pronounce words i...

Page 72: ...l or type the correct word here if the correct word does not appear in the alternative word list Remember that you do not need to capitalize the word if it is the first word of a sentence ViaVoice wil...

Page 73: ...d word or phrase Format Word Click or say Format to display the format menu Capitalize this capitalizes the first letter of each word Lowercase this changes the words to lowercase letters Uppercase th...

Page 74: ...umbered list of similar sounding words These words are called alternate words Pick 1 3 Say Pick n where n is the number of the alternate word to select an alternate word The selected word replaces the...

Page 75: ...ord UU Ranch which you pronounced as double U ranch but which ViaVoice did not understand you will have to provide double U ranch as the sounds like spelling Correcting words by typing For the quickes...

Page 76: ...another time or delegate someone else to correct your dictated text To do this save the speech session data in SpeakPad or Word dictation The speech session data includes all audio and alternate word...

Page 77: ...correction later Just make sure that you do all of this under your own user name so that the author s personal speech files do not become corrupted When you open someone else s file to make correctio...

Page 78: ...70 ViaVoice for Windows Standard Edition...

Page 79: ...t See Training a command on page 75 The commands listed in What Can I Say reflect the current state of your desktop When you click a program and then say or click What Can I Say you will see the comma...

Page 80: ...to view the commands for accessing the pages listed in your Favorites menu These commands are by default turned off To make these commands available select the Favorites command set on the Command Se...

Page 81: ...as shown at right Or click Desktop again to collapse an expanded heading Commands with words in angle brackets Some commands in a view are shown with one or more words in angle brackets To see a Voice...

Page 82: ...unction prints only what is expanded So expand all before you print Using an Attention word with commands If you find that ViaVoice does not recognize your commands you can begin every command with an...

Page 83: ...in a view If you want to say these commands you must train them You can see all such commands in the Untrained view of the What Can I Say window To train a command follow these instructions 1 Say the...

Page 84: ...76 ViaVoice for Windows Standard Edition...

Page 85: ...ion word such as Computer followed by the command If ViaVoice continually misrecognizes your commands you should select the option to require an Attention word to be used before all voice commands fro...

Page 86: ...You say You get Forward Moves forward to the next page if you have moved back previously Home Loads your home default page 78 ViaVoice for Windows Standard Edition...

Page 87: ...Agent and Floating Appearance tab At the Appearance tab select the view you want for VoiceCenter Taskbar view The default view You can change the position of the taskbar by clicking on VoiceCenter th...

Page 88: ...d can be changed at any time Taskbar tab At the Taskbar tab select the specific attributes and behaviors for VoiceCenter when in Taskbar view Docked tab At the Docked tab select the programs that you...

Page 89: ...eyboard instead of clicking the microphone button These shortcut keys are sometimes called hotkeys Then press the key you want The CTRL key will be added automatically if you press only one key For ex...

Page 90: ...VoiceCenter is the one you want to use If it is not go to the User tab in ViaVoice Options and select the voice model you want Selecting a vocabulary or topic Specialized vocabularies are vocabularie...

Page 91: ...ivate a topic select it from the Topics list if it is available 6 Click Apply to save changes or click OK to save changes and close ViaVoice Options To deactivate a topic return to the User tab desele...

Page 92: ...um Accuracy requires 96 MB RAM 96 MB or more of RAM faster than 300 MHz Continuous General Dictation Maximum Accuracy requires 96 MB RAM To see which vocabulary was activated for you do the following...

Page 93: ...king the user name every time you start to use ViaVoice and make sure the name you want is selected in ViaVoice Options before starting work with ViaVoice v You might want more than one user name if y...

Page 94: ...ame you want from the drop down list 5 Click the Backup User button 6 Type a Backup description for the file In the Back up to field type the full path name where the user data should be stored or cli...

Page 95: ...the selected user and all voice models associated with that user click Delete User 7 Click Apply to save changes or click OK to save changes and close ViaVoice Options Setting dictation options You c...

Page 96: ...dictating You can add multiple Attention words from the Command Sets tab in ViaVoice Options When the attention word is required you must say the word such as Computer as the first word of every comm...

Page 97: ...is not already on top 4 Select the options you want to change on this tab Click Apply to save changes or click OK to save changes and close ViaVoice Options 5 Select Check spelling of added words to h...

Page 98: ...change on this tab Click Apply to save changes or click OK to save changes and close ViaVoice Options 5 In the Commands box each command set showing a check mark is enabled You also enable program sup...

Page 99: ...Voice Options ViaVoice Options is displayed 3 Click the Text To Speech tab if it is not already on top 4 Select a voice from the drop down list 5 Type some text in the Demo text field You can enter up...

Page 100: ...ou want ViaVoice to be more critical in matching sounds with words 6 Move the Acoustic environment slider towards Noisy if there is a lot of background noise and you want ViaVoice to ignore it The mor...

Page 101: ...o create a dictation macro using the Create Macro feature follow these instructions 1 Using the mouse highlight the text in your dictation that you want for your dictation macro The text can be a word...

Page 102: ...94 ViaVoice for Windows Standard Edition...

Page 103: ...o open the Table of Contents ViaVoice contains other documentation v Extensive online help available wherever you are in ViaVoice specific to your current task menu or the dictation application you ar...

Page 104: ...y a help pop up What s This Help 1 Right click the item You can click almost anywhere with your right mouse button and a What s This pop up appears 2 Click the What s This pop up to get information ab...

Page 105: ...mation Central click on Product support and select View the Readme RTF format Solving Recognition Problems The Recognition Wizard can help you solve recognition problems that occur during dictation or...

Page 106: ...98 ViaVoice for Windows Standard Edition...

Page 107: ...ents a space from being inserted SPACEBAR Inserts a space UPPERCASE Puts the next word in capital letters Punctuation in dictation When you dictate each word in your text is followed by a space Punctu...

Page 108: ...eft Close parenthesis Joins left Close quote Joins left Close bracket US English Close square bracket UK English Joins left Dash No special action Dollar sign No special action Double dash No special...

Page 109: ...de No special action _ Underscore Joins left and right Symbols and characters in number mode To get Say Asterisk x By Close parenthesis US English Close bracket UK English Comma Dash Divided by Dollar...

Page 110: ...ck quote US English Back single quote UK English Back slash x By Caret Close brace Close curly brace Close bracket Close square bracket Colon Comma Dash Divided by Dollar sign Dot Double quote Equals...

Page 111: ...sign US English Open brace Open curly brace Open bracket Open square bracket Percent sign Plus Point Pound sign UK English Question mark Semicolon Single quote Slash Star Tilde x Times _ Underscore V...

Page 112: ...104 ViaVoice for Windows Standard Edition...

Page 113: ...patents You can send license inquiries in writing to IBM Director of Licensing IBM Corporation North Castle Drive Armonk NY 10504 1785 USA For license inquiries regarding double byte DBCS information...

Page 114: ...t or any equivalent agreement between us Information concerning non IBM products was obtained from the suppliers of those products their published announcements or other publicly available sources IBM...

Page 115: ...Other attributions Some of the artwork in this publication is based on clip art from CorelDRAW 7 by Corel Corporation Appendix B Notices 107...

Page 116: ...108 ViaVoice for Windows Standard Edition...

Page 117: ...session SpeakPad and the Word document window are examples of dictation windows field An area in a window where data can be typed or otherwise specified focus The state of an application or a window w...

Page 118: ...ich ViaVoice uses to recognize the words the user says word In ViaVoice one or more characters having a single pronunciation The pronounced as thuh and the pronounced as thee are two words 110 ViaVoic...

Page 119: ...bolding in dictation 39 57 brackets in commands 73 bullet list 40 58 C capitalization command 39 57 99 cardinal dictating in SpeakPad 37 dictating in Word 54 55 characters in dictation 100 in number m...

Page 120: ...uments 24 effect on recognition 23 documentation how to view 95 readme file 97 E e mail dictating user IDs 42 60 editing commands in SpeakPad 39 in Word 57 editing text 63 embolding in dictation 39 57...

Page 121: ...phonetic alphabet 38 56 pinned thumbtack 65 playback 34 50 position of VoiceCenter 79 postponing correction 68 printing the What Can I Say window 74 problem solving audio setup 13 dictation problems 2...

Page 122: ...60 ViaVoice Home page 97 ViaVoice microphones 14 US UK English language versions differences vii selecting 2 USB 7 user data See also personal speech files backing up and restoring 86 user name adding...

Page 123: ...xt editing view 72 untrained view 72 view 72 VoiceCenter view 72 Windows audio settings 14 settings for ViaVoice 14 Sound Recorder 14 Word 47 command to start 31 47 dictating into 47 Dictation menu 50...

Page 124: ...116 ViaVoice for Windows Standard Edition...

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