IBM Aptiva 2124, Hardware Maintenance Service

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2-18
Table 2- 2 Error Symptoms List
Error Symptoms Action/FRU
NOTE: To diagnose a problem, first find the error symptom in the left
column. If directed to a check procedure, replace the FRU indicated in the
check procedure. If no check procedure is indicated, the first Action/FRU
listed in right column is the most likely cause.
CD/DVD-ROM Drive
NOTE: Ensure CD/DVD-ROM drive is configured correctly in BIOS Setup,
cable/jumper are set correctly and its laser beam is clean before diagnosing
any CD/DVD-ROM drive problems.
CD/DVD-ROM drive LED
flashes for more than 30
seconds before LED
shutting off.
Software asks to reinstall
disc.
Software displays a reading
CD/DVD error.
CD/DVD may have dirt or foreign material on
it. Check with a known good disc.
CD/DVD is not inserted properly.
CD/DVD is damaged.
CD/DVD-ROM drive LED
doesn’t come on but works
normally.
CD/DVD-ROM drive
CD/DVD-ROM drive cannot
load or eject when the
system is turned on and its
eject button is pressed and
held.
“CD-ROM Emergency-exit <option 1>” on
page 5-25 or CD-ROM Emergency-exit
Option <2> page 5-26.
CD/DVD-ROM drive power.
"CD/DVD-ROM Drive" on page 2-32.
CD/DVD-ROM drive
CD/DVD-ROM drive does not
read and there are no error
codes or messages are
displayed.
CD may have dirt or foreign material on it.
Check with a known good disc.
Ensure that the CD/DVD-ROM driver is
installed properly.
CD/DVD-ROM drive.