IBM 865951Y - Netfinity 5000 - 51Y Hardware Maintenance Manual Download Page 5 | Manualshive

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About this manual

This manual contains diagnostic information,
Symptom-to-FRU Indexes, service information, error
codes, error messages, and configuration information for
the Netfinity 5000 - Type 8659.

Important

This manual is intended for trained servicers who are
familiar with IBM PC Server products.

Important safety information

Be sure to read all caution and danger statements in this
book before performing any of the instructions.

Leia todas as instruções de cuidado e perigo antes de
executar qualquer operação.

Prenez connaissance de toutes les consignes de type
Attention et
Danger avant de procéder aux opérations décrites par les
instructions.

Lesen Sie alle Sicherheitshinweise, bevor Sie eine
Anweisung ausführen.

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Summary of Contents for 865951Y - Netfinity 5000 - 51Y

Page 1: ...04 IBM Netfinity Servers IBM Netfinity 5000 Type 8659 Models 12Y 1SY 22Y 2SY 31Y 3RY 41Y 4RY 51Y 5RY 61Y 6RY 71Y 7RY 81Y 8RY Hardware Maintenance Manual January 2000 We Want Your Comments Please see...

Page 2: ......

Page 3: ...4 IBM Netfinity Servers IBM Netfinity 5000 Type 8659 Models 12Y 1SY 22Y 2SY 31Y 3RY 41Y 4RY 51Y 5RY 61Y 6RY 71Y 7RY 81Y 8RY Hardware Maintenance Manual January 2000 We Want Your Comments Please see pa...

Page 4: ...rmation herein these changes will be incorporated in new editions of the publication IBM may make improvements and or changes in the product s and or the program s described in this publication at any...

Page 5: ...familiar with IBM PC Server products Important safety information Be sure to read all caution and danger statements in this book before performing any of the instructions Leia todas as instru es de cu...

Page 6: ...levar a cabo cualquier operaci n Online support Use the World Wide Web WWW or the IBM BBS to download Diagnostic BIOS Flash and Device Driver files File download address is http www ibm com pc files h...

Page 7: ...tic tools 8 Features 14 Additional service information 16 Locations 55 Symptom to FRU index 152 Undetermined problems 165 Parts listing Type 8659 167 Related service information 175 Safety information...

Page 8: ...vi Netfinity Server HMM...

Page 9: ...figuration overview 18 Configuration Setup utility 20 Configuration Setup utility usage 22 System summary 22 System information 23 Product data 23 System card data 23 PCI routing 23 Devices and I O po...

Page 10: ...e View host adapter settings 52 SCSI disk utilities 53 Performing a low level disk format 54 When to use the format disk program 54 Starting the low level format 54 Verifying the disk media 54 Locatio...

Page 11: ...ring a tower model 126 Preparing a rack model 128 Parallel port connector 131 Power supplies 132 Power supply removal 133 Rear fan assembly removal 134 SCSI connectors 135 Internal SCSI connector 135...

Page 12: ...Keyboards 172 Power cords 174 4 Netfinity Server HMM...

Page 13: ...the cause of the first error message is corrected the other error messages might not occur the next time you run the test A failed system might be part of a shared DASD cluster two or more systems sha...

Page 14: ...or log see Error log on page 31 001 IS THE SYSTEM PART OF A CLUSTER Yes No 002 Go to Step 004 003 Schedule maintenance with the customer Shut down all systems related to the cluster Run storage test 0...

Page 15: ...to Running Diagnostic test programs on page 12 If you receive an error go to Symptom to FRU index on page 152 If the diagnostics completed successfully and you still suspect a problem see Undetermine...

Page 16: ...n the system board and power supplies Diagnostic test programs Power on self test POST POST beep codes Error messages Troubleshooting charts Option diskettes Diagnostic LEDs When a system error occurs...

Page 17: ...tion of some basic system board operations Checks the memory Compares the current server configuration with the stored server configuration information Configures PCI adapters Starts the video operati...

Page 18: ...ed error messages These messages occur if a problem or conflict is found by an application program the operating system or both Messages are generally text messages but they also can be numeric For in...

Page 19: ...ys to maneuver within the test program Enter Selects an item Down Arrow Moves the cursor down Up Arrow Moves the cursor up Left Arrow Toggles test selection between Yes and No Right Arrow Toggles test...

Page 20: ...ht need a scratch diskette to obtain accurate test results when testing the diskette drive 5 The keyboard and mouse tests assume that a keyboard and mouse are attached to the server To start the diagn...

Page 21: ...r and watch the screen If the system is turned on already shut down the operating system and restart the server 2 When the message Press F2 for Diagnostics appears press F2 If a power on password or a...

Page 22: ...supported CD ROM Drive Standard IDE Keyboard and Auxiliary Device tower models Keyboard Mouse Expansion Slots Supports up to five adapters One ISA slot Two shared PCI ISA slot Three dedicated PCI slo...

Page 23: ...he system IDE CD ROM drive One parallel port Mouse port Keyboard port 16 bit UltraSCSI controller One external connector 16 bit One internal connector 16 bit Full duplex 10 100 Mbps Ethernet controlle...

Page 24: ...ration Setup utility on page 20 Configuration Setup utility usage on page 22 Configuring the Ethernet controller on page 32 Ethernet controller messages on page 34 Failover for redundant Ethernet on p...

Page 25: ...formation about running tests see Running Diagnostic test programs on page 12 After spilling liquid on it If liquid gets on the keyboard 1 Turn off the server 2 Unplug the keyboard from the back of th...

Page 26: ...The server comes with the following hardware configuration utility programs Configuration Setup Utility With the built in Configuration Setup Utility program you can configure system board functions s...

Page 27: ...or switches on the device See the device installation instructions 4 Install the device in the server see Locations on page 55 5 Install software programs Refer to the information provided with the Se...

Page 28: ...is chapter and the information that comes with the option before making changes Also record the current settings before making any changes To start the Configuration Setup Utility program 1 Turn on th...

Page 29: ...re This will cause the server to bypass PCI device initialization except video and go directly to the Configuration Setup Utility where you can disable the defective PCI adapter Disabling the defectiv...

Page 30: ...ow key to highlight the menu if needed 3 Use the Right Arrow or Left Arrow key to select the appropriate setting for the selected item 4 Repeat Steps 1 through 3 for each setting that you want to chan...

Page 31: ...board See PCI bus control on page 30 for information about changing the PCI IRQ settings Devices and I O ports Software recognizes ports from their port assignments Each port must have a unique port...

Page 32: ...memory installed You can configure the IDE channel enabled or disabled and view the IDE Primary Master Device type size transfer selection and mode and logical block addressing LBA mode To display or...

Page 33: ...using switch 8 on the system board See Using the power on password menu on page 26 for details Administrator password only You must enter the password to enter the Configuration Setup Utility program...

Page 34: ...er on password is set POST does not complete until you enter the password If you forget the power on password you can regain access to the server through one of the following methods If an administrat...

Page 35: ...ss Enter The Power on Password menu appears 2 Select Allow for unattended boot with password Press the Left Arrow or Right Arrow key to toggle the entry to On If no power on password is set on the ser...

Page 36: ...Press the Left Arrow or Right Arrow key to toggle the entry to Yes When this choice is enabled System Security appears on the limited Configuration Setup menu The System Security menu contains the Pow...

Page 37: ...se the Left Arrow or Right Arrow key to advance through each data field Advanced setup Select Advanced Setup to change values for advanced hardware features such as cache control PCI bus control memor...

Page 38: ...ssor cache type as Write back or Write through Selecting write back mode will provide the maximum system performance Memory settings Select this choice to view the server banks of memory and to enable...

Page 39: ...the system has generated or to view the system error log You can clear both error logs from this screen by selecting Clear Error Logs Configuring PCI features and options PCI devices automatically com...

Page 40: ...auto negotiation will not attach to the Netfinity 5000 in full duplex mode In this case if you want the network to operate in full duplex mode you must manually override the settings to obtain a full...

Page 41: ...type of system is a mixed Ethernet and Fast Ethernet network This mixed network consists of standard Ethernet connections at the workstations and Fast Ethernet connections at the servers The Ethernet...

Page 42: ...est IRQ setting might not be valid or the EEPROM information might be incorrect Action Make sure the IRQ settings are correct in the Configuration Setup utility programs See PCI bus control on page 30...

Page 43: ...d a new frame type for the existing controller The hardware assumptions made in doing so are incorrect This error can also occur if you try to specify a mode such as redundancy that conflicts with ano...

Page 44: ...e Protocol Manager Explanation The NDIS stack is not configured correctly Action Check and correct the configuration PCNTND 6 Out of memory while allocating buffers Explanation The driver could not al...

Page 45: ...st IRQ setting xx in the PROTOCOL INI file does not match the hardware IRQ setting Action Remove the IRQ setting from the PROTOCOL INI file or change the IRQ setting in the PROTOCOL INI file to match...

Page 46: ...rch specified PCI device not found Explanation The driver cannot locate the Ethernet controller on the PCI bus Action Run the NETCONFIG program to search for another Ethernet controller Verify that th...

Page 47: ...7 Device fault Reset initiated Explanation The SunSoft Solaris driver has been reset due to a device fault Action Verify that additional Ethernet adapters are present or replace the Ethernet adapter t...

Page 48: ...in the server Action Modify the hardware settings Run the NETCONFIG program to search for another Ethernet controller pnt0 26 The DMA number is not necessary for PCI device Explanation The Ethernet a...

Page 49: ...is active at any given time For example if the primary Ethernet controller is active then the secondary Ethernet controller cannot be used for any other network operation 2 The operating system deter...

Page 50: ...pair and then select the Properties button 5 Check the Grouping box This will show the possible combinations for redundant pairs 6 Select the adapter pair you want and then select OK Note that the in...

Page 51: ...Ethernet controller is determined reload the driver with the appropriate parameters 3 When the driver is loaded bind it to a protocol stack The failover function is now enabled If a failover occurs A...

Page 52: ...r supply provide status information about the power supply See Front panel indicators on page 85 for the location of these LEDs The following table describes the ac Power LEDs AC Power LED Description...

Page 53: ...The PCI 1 or PCI 2 LED will probably also be on Actions 1 If the PCI 1 or PCI 2 LED is on follow the instructions for those LEDs 2 If the PCI 1 or PCI 2 LED is not on restart the server If the problem...

Page 54: ...ot Integrated Voltage Regulator Error LED on The voltage regulator for the primary microprocessor slot has failed Actions Replace the system board Secondary Processor VRM Error LED on The voltage regu...

Page 55: ...1 LED on A hot swap hard disk drive has failed Actions 1 Check the error log for additional information If the error log indicates a temperature problem and the fans are working correctly check the s...

Page 56: ...over the BIOS 1 See Option installation on page 125 through Preparing a tower model on page 126 or through Preparing a rack model on page 128 for instructions on powering off the server and removing t...

Page 57: ...ardware configuration setup Changing the software configuration setup The best way to resolve memory address conflicts is to change the software configuration by changing the addresses that the EMS de...

Page 58: ...r message is displayed The Configuration Setup Utility program configures the system hardware and PCI interrupt requests The program does not consider the requirements of the operating system or the a...

Page 59: ...or it returns an error Screen messages indicate a conflict exists To resolve conflicts you can change the software or hardware configuration Note Start the Configuration Setup Utility program to view...

Page 60: ...hlight bar to the various menu choices Press Esc to return to the previous menu Also you can press the F5 key to switch between color and monochrome modes if the monitor permits To change the settings...

Page 61: ...pter defaults press F6 then follow the instructions on the screen SCSI disk utilities To see the IDs that are assigned to each SCSI device to format a SCSI device or to scan the disk for media defects...

Page 62: ...w level format erases all data and programs 1 If the hard disk drive is working make a backup copy of all the files and programs on the hard disk drive 2 Select Format Disk then follow the instruction...

Page 63: ...n page 99 Internal drives installation or removing on page 113 Keyboard and mouse connectors on page 114 Management port C on page 115 Memory modules on page 116 Microprocessors on page 118 Option ins...

Page 64: ...apters The remaining four slots support only PCI adapters The server supports only 5 0 volt adapters on the PCI bus Notes 1 You can install PCI adapters in slots 1 5 Slots 1 4 are on PCI bus 2 slot 5...

Page 65: ...ntegrated video controller Attention To avoid possible damage to adapters and server components be sure that the adapters you install do not touch each other or the other components such as the microp...

Page 66: ...ation b Remove the expansion slot cover from the slot opening 4 If the adapter is a full length card continue with this step Otherwise go to step 5 on page 59 a Remove the card support bracket retaini...

Page 67: ...y from the system board until the card support is free 2 To insert a card support in a slot or a storage location place the card support in the slot or storage opening and slide the card support towar...

Page 68: ...of the expansion slot d Push the curved arm of the slot retaining clamp toward the adapter until the clamp is locked into place e If necessary connect any internal cables to the adapter Refer to the d...

Page 69: ...e U S please call 1 800 IBM 4333 for information about battery disposal If you replace the original lithium battery with a heavy metal battery or a battery with heavy metal components be aware of the...

Page 70: ...e that the battery clip is touching the base of the battery socket by pressing gently on the clip 4 Insert the new battery a Tilt the battery so that you can insert it into the front of the socket und...

Page 71: ...To reconfigure the system follow the instructions given in Configuration Setup utility on page 20 all models Netfinity 5000 Type 8659 63...

Page 72: ...y B bay C bay 1 bay 2 and so on The following illustrations show the locations of the bays in the server Tower model 1 2 3 4 5 A B C Rack model 5 4 3 2 1 C B A The server comes with a CD ROM drive ins...

Page 73: ...e end of this cable A second flat ribbon cable connects the CD ROM drive This cable has two drive connectors A third connector attaches to the system board The CD ROM drive that comes with the server...

Page 74: ...es do not attempt to transfer data at the same time Note Any information about SCSI drives also applies to other SCSI devices such as scanners and printers SCSI IDs If you install SCSI devices you mus...

Page 75: ...er and the backplane of the hot swap bays provide termination for the internal SCSI bus cable in the server There are no termination requirements for any SCSI devices you install in the hard disk driv...

Page 76: ...page 65 for the drive types and sizes available for each bay Tower model 1 2 3 4 5 A B C Rack model 5 4 3 2 1 C B A 2 Touch the static protective bag containing the drive to any unpainted metal surfa...

Page 77: ...u begin Read Safety information on page 176 Read Preinstallation steps all bays on page 67 and the instructions that come with the option Read Termination requirements on page 67 1 If you have not don...

Page 78: ...nd try again cable connectors are keyed to connect only one way 8 Connect one of the 4 pin power cables to the drive 9 If you want to install or remove any other options do so now Otherwise go to Comp...

Page 79: ...5 2 Using the instructions that come with the drive together with these instructions check that any switches or jumpers on the drive are set correctly Change the settings if necessary For information...

Page 80: ...bay until it has had time to spin down approximately 30 seconds Handle the drive gently Before you begin Read Safety information on page 176 Read Termination requirements on page 67 The Netfinity 500...

Page 81: ...e drive b Align the drive tray assembly so that it engages the guide rails in the bay c Gently push the drive tray assembly into the bay until the drive connects to the backplane d Push the tray handl...

Page 82: ...4 If you want to install or remove any other options do so now Otherwise go to Completing the installation on page 77 74 Netfinity Server HMM...

Page 83: ...change a jumper s position for a two pin jumper block 1 Turn off the server then disconnect the server power cord 2 Remove the server cover see Option installation on page 125 3 Locate the jumper blo...

Page 84: ...5 Replace any components or adapters that you might have removed 6 Reinstall the server cover and connect the cables see Completing the installation on page 77 for instructions 76 Netfinity Server HMM...

Page 85: ...side of the server about 25 mm 1 inch from the front of the server place the bottom of the left side cover on the bottom rail of the left side frame b Insert the tabs at the top of the cover into the...

Page 86: ...ved a Set the door on the bottom hinge b Press the flange downward while pressing the top of the door toward the server until the flange connects with the top hinge Release the flange 4 Close and lock...

Page 87: ...back of the server then plug the power cords into properly grounded electrical outlets 6 If you have a modem or fax machine attached to the server reconnect the telephone line to the wall outlet and...

Page 88: ...toward the front of the server until the cover clicks into place Note Be sure the front edge of the cover is flat against the server c Turn the captive thumbscrew 1 until the cover is secured 2 Replac...

Page 89: ...or the first time go to Installing the server in the rack enclosure on page 108 and then go to Updating the server configuration on page 150 Otherwise continue with the following instructions to secur...

Page 90: ...te from the drive 2 Diskette Drive In Use Light This light comes on when the diskette drive is accessed 3 CD ROM Manual Tray Release Opening Insert a straightened paper clip in the opening to release...

Page 91: ...he electrical current supplied to the server The server also might have more than one power cord To remove all electrical current from the server ensure that all power cords are disconnected from the...

Page 92: ...9 Operator LED Panel This panel contains LEDs that light to indicate conditions on the server such as power on or a system error see Front panel indicators on page 85 84 Netfinity Server HMM...

Page 93: ...Front panel indicators The following illustrations identify the indicators located on the front panel of the server Tower model Rack model Netfinity 5000 Type 8659 85...

Page 94: ...tivity of a microprocessor installed in the primary microprocessor socket The LED comes on during POST to indicate the presence of the microprocessor 5 Secondary Microprocessor Activity Light This gre...

Page 95: ...s not operational 9 Hard Disk Drive Activity Light Green This green LED lights when the hard disk drive is being accessed 1 Ethernet Transmit Receive Activity Light This green LED shows transmission a...

Page 96: ...reen LEDs indicate a power good status for each of the 175 watt modules in the power supply If any power supply light is not illuminated when the Power On Light on the front of the server is on there...

Page 97: ...the power supply The optional additional power supply has one power module and one green LED See Power supplies on page 132 for more information about the power supplies Netfinity 5000 Type 8659 89...

Page 98: ...emoving or replacing the fan be sure to route the cables correctly to avoid damage to the SCSI cables and connectors To remove the DASD fan assembly do the following 1 Remove the side cover see Option...

Page 99: ...e cabling in the network be Category 5 or higher See Configuring the Ethernet controller on page 32 for additional information about the Ethernet controller Table 3 shows the pin number assignments fo...

Page 100: ...ustrations show the server front view with the door if any removed Tower model Rack model 1 CD ROM Drive The server comes with an IDE CD ROM drive 2 Open Bay 5 25 inch The design of the server accommo...

Page 101: ...ch 1 44 MB MB is approximately 1000000 bytes diskette drive uses 1 MB unformatted or 2 MB unformatted diskettes 4 Open Bays 3 5 inch The 3 5 inch open bays are for hot swap SCSI hard disk drives only...

Page 102: ...age 113 in addition to the instructions in this section Read Internal drives installation or removing and then return here For additional information about SCSI configurations supported see http www i...

Page 103: ...e wrong type you will need to order one Attaching external options To attach an external option 1 Turn off the server and all attached devices 2 Follow the instructions that come with the option and t...

Page 104: ...he following 1 Remove the side cover and front bezel see Option installation on page 125 2 Disconnect the cables attached the hot swap backplane assembly 3 Remove the 5 pack cage assembly screws 1 4 S...

Page 105: ...r Tower model Rack model 1 Power Connector The server power cable connects here 2 Serial Connector A Signal cables for modems or other serial devices connect here to the 9 pin serial connector for ser...

Page 106: ...le to connect a device to this port 8 Universal Serial Bus USB Connector 2 Attach I O devices with universal serial bus USB connectors to USB connector 2 You need a 4 pin cable to connect a device to...

Page 107: ...100 then continue at Installing the rack model in a rack enclosure on page 102 If the Netfinity 5000 is a tower model and you want to install it as a rack model in a server rack enclosure you must ord...

Page 108: ...ttom of the rack enclosure Note If you are installing different server models in the rack enclosure install the heaviest models in the lower part of the rack enclosure Ensure that you plan the rack en...

Page 109: ...Btu per hour Minimum configuration 350 Btu 102 watts Maximum configuration 860 Btu 251 watts Acoustical Noise Emissions Values Sound power idling 6 2 bel for open bay system no hard disk drives insta...

Page 110: ...osure documentation Turn off the server if it is on Refer to the rack enclosure documentation for additional information on preparing the rack Preparing the server In this section you will use the fol...

Page 111: ...s in the bracket align with the power supply LEDs and the fan c Attach the bracket with the two screws you removed in step 1a 2 Attach the inner slide section of each slide rail to the side of the ser...

Page 112: ...sure a Position the template on the front mounting rail on the rack enclosure aligning the holes Secure the template in place with tape b Mark the holes for the slide brackets and cage nuts If you pre...

Page 113: ...th the outer edge of the mounting rail then tighten the screws c Attach the slide bracket to the left rear side of the rack enclosure 1 Align the holes on the slide bracket with the cage nuts on the r...

Page 114: ...slide bracket and mounting rail Press the slide rail so that it is flush with the outer edge of the mounting rail and tighten the screws c Attach the slide bracket to the right rear of the rack enclo...

Page 115: ...ble management arm mounting panel and cage nut then tighten the screws Notes 1 You can choose to wait to attach the cable management arm to the rack until after you have attached the other end of the...

Page 116: ...the marked positions as shown 2 Position the Netfinity 5000 horizontally with the 3 5 inch drive bays on the top 3 Align the inner slides on the sides of the server with the slide rails then slide the...

Page 117: ...ack as described in steps 5a on page 107 and 5b on page 107 7 Attach the monitor keyboard and power cables to the corresponding connectors on the server Refer to the rack enclosure documentation for i...

Page 118: ...ck enclosure a Slide the rack model into the rack enclosure b Secure the server to both sides of the rack enclosure by inserting a long screw M6 by 16 mm through the chassis bracket mounting rail and...

Page 119: ...e rack enclosure For example you might prefer to remove the server if you are installing an internal drive in a rack model that is installed in the bottom bay in a rack enclosure Before you begin Read...

Page 120: ...from the wall outlet and the server Note If you are in the United Kingdom you must perform this step before disconnecting the power cord 4 Disconnect all cables and power cords from the rear of the se...

Page 121: ...t the server uses to store and retrieve data You can add drives to the server to increase storage capacity and to enable the server to read other types of media Go to Bays on page 64 for the bay locat...

Page 122: ...be a mouse or other pointing device 6 4 2 1 3 5 Table 4 shows the pin number assignments for the keyboard and auxiliary device port connectors Table 4 Keyboard and Auxiliary Device Port Connectors Pi...

Page 123: ...munication with the system management processor The connector on the back of the server and the pin number assignments are the same as for the serial ports 1 5 6 9 Table 10 on page 141 shows the pin n...

Page 124: ...DIMM installed in memory connector J15 install additional memory in the J16 memory connector then continue with connectors J17 and J22 5 If you are installing DIMMs of different sizes you might find i...

Page 125: ...en remove the memory module from the package 5 Position the DIMM so that the two key slots openings in the connector pins on the bottom edge align with the corresponding sections in the connector 6 Af...

Page 126: ...page 119 Attention If you install an additional microprocessor that is different from the currently installed microprocessor the server operation might be unreliable To prevent this use a microprocess...

Page 127: ...e ServerGuide and Netfinity Manager Information section of this Server Library includes IBM Update Connector which keeps the BIOS and device drivers current You can also obtain the latest level of BIO...

Page 128: ...ut the appropriate switch settings see Table 11 on page 147 or see the label inside the server cover Attention If you select a setting for the frequency switch that is greater than the actual frequenc...

Page 129: ...straight up lifting the microprocessor out of the connector 2 Note If the microprocessor has tabs at the upper corners instead of an adapter with a handle remove it by following these instructions 1 P...

Page 130: ...microprocessor is oriented and aligned correctly If the microprocessor has tabs at the upper corners instead of an adapter with a handle press inward on the retainer tabs until they click into place...

Page 131: ...and up will automatically set their internal speeds so the switch setting is not applicable 10 Because you installed a new microprocessor in the server you must reconfigure the server Follow the Table...

Page 132: ...y on the World Wide Web If the operating system does support SMP refer to the operating system documentation You might need to make changes so that the operating system recognizes the new microprocess...

Page 133: ...prefer to remove the door completely a Locate the flange on the top edge of the front door near the hinge b Press the flange downward while pressing out on the door then lift the door off the hinge S...

Page 134: ...on the front of the server does not turn off the electrical current supplied to the server The server also might have more than one power cord To remove all electrical current from the server ensure t...

Page 135: ...zel tabs out of the slots at the bottom and pull the bezel out from the server front 6 Install or remove the desired options Option Go To Adapters Adapters on page 56 Memory modules Memory modules on...

Page 136: ...ne line from the wall outlet and the server Note If you are in the United Kingdom you must perform this step before disconnecting the power cord Caution The Power on switch on the front of the server...

Page 137: ...he back of the cover and turn it to release the cover b Slide the cover back about 25 mm 1 inch then lift the cover and remove it c Set the cover aside in a safe place a If you are installing or remov...

Page 138: ...k enclosure see Removing the rack model from a rack enclosure on page 111 6 Install or remove the desired options Option Go To Adapters Adapters on page 56 Memory modules Memory modules on page 116 In...

Page 139: ...el Port EPP Extended Capability Port ECP Table 6 shows the pin number assignments for the parallel port connector The signal names for all three modes are shown SPP and ECP signal names are the same E...

Page 140: ...le With the optional second power supply installed if a problem occurs with any of the power modules the remaining two power modules supply the needed 350 watts of power The LEDs on the back of each p...

Page 141: ...o remove the power supply do the following 1 Remove the side cover see Option installation on page 125 2 Disconnect the power supply cables 3 Remove the power supply screws 1 4 Slide the power supply...

Page 142: ...cing the fan be sure to route the cables correctly to avoid damage to the SCSI cables and connectors To remove the rear fan assembly do the following 1 Remove the side cover see Option installation on...

Page 143: ...le is installed in the server One drop is connected to the backplane the other drop can connect to an additional SCSI removable media device not a hard disk drive This cable is connected to the intern...

Page 144: ...ound 47 Data 7 14 Ground 48 Data P0 15 Ground 49 Reserved 16 Ground 50 PRSN 17 Terminal power 51 Terminal power 18 Terminal power 52 Terminal power 19 Reserved 53 Reserved 20 Ground 54 Ground 21 Groun...

Page 145: ...SCSI IDs on the backplane For the tower model these two pins are jumpered for the rack model the jumper usually is removed 3 4 A1 Reserved No jumper 5 6 A2 These pins are always jumpered Tower Addres...

Page 146: ...DASD backplane jumper block location The following illustration shows the location of the DASD backplane SCSI option jumper block J4 J3 J4 A2 A1 A0 138 Netfinity Server HMM...

Page 147: ...cable on the rear of the server Before you begin Obtain the following A U bolt A flat blade screwdriver An adjustable wrench A 19 mm 3 4 in U bolt or wire rope similar to National Manufacturing No 32...

Page 148: ...ing the installation on page 77 if you need additional information 4 Thread the cable through the U bolt and around an object that is not a part of or permanently secured to the building structure or...

Page 149: ...section of this Server Library for information about configuring serial ports A and C Serial ports transfer data asynchronously they can transmit any number of bits at any time with no restriction on...

Page 150: ...CR12 5 Service Processor error LED CR49 6 DIMM 1 error LED CR13 7 DIMM 2 error LED CR14 8 DIMM 3 error LED CR21 9 DIMM 4 error LED CR22 1 System management interrupt SMI LED CR29 11 Non maskable inte...

Page 151: ...J13 14 DIMM 1 J15 DIMM 2 J16 DIMM 3 J17 and DIMM 4 J22 connectors 15 SCSI connector J18 16 Diskette drive connector J23 17 IDE connector J3 18 Operator LED panel J29 19 Reserved J31 2 Power on switch...

Page 152: ...he video connector 36 USB 1 and USB 2 port connectors J9 USB 2 is below USB 1 37 Ethernet connector J7 38 Mouse and keyboard connectors J5 The mouse connector is above the keyboard connector 39 Serial...

Page 153: ...re you will be asked if the machine type and serial number information needs to be updated Answer yes then manually enter the machine type and serial number information Use the Backspace key if necess...

Page 154: ...and back plate toward the front of the system 2 and lift the system board and back plate 3 out of the server 5 Disconnect all cables attached to the system board 6 Remove the system board mounting sc...

Page 155: ...e 12 on page 148 for details 5 When On perform BIOS recovery using boot block boot block recovery The recovery boot block is in a protected area of flash memory that cannot be overwritten When the BIO...

Page 156: ...strator password has been set If necessary see Using the administrator password menu on page 27 for details Start the Configuration Setup Utility programs and change the power on password See Using th...

Page 157: ...SB connector into multiple attachment points A hub has multiple ports where peripherals can be attached USB provides 12 megabits per second Mbps bandwidth with a maximum of 63 peripherals and a maximu...

Page 158: ...ecognize any SCSI devices that are still connected on that SCSI channel cable 2 When a hard disk drive is added and you want to include it in the startup sequence use the Start Options selection of th...

Page 159: ...ideo port connector Table 14 Video Port Connector Pin Number Assignments Pin Signal 1 Red 2 Green or monochrome 3 Blue 4 Not connected 5 Ground 6 Red ground 7 Green ground or monochrome ground 8 Blue...

Page 160: ...s POST error codes and messages on the screen Beep symptoms Beep symptoms are short tones or a series of short tones separated by pauses intervals without sound See the following examples Note One bee...

Page 161: ...System Board 2 2 1 Interrupt vector loading failed 1 System Board 2 2 2 Keyboard controller failed 1 System Board 2 2 3 CMOS power failure and checksum checks failed 1 Battery 2 System Board 2 2 4 CM...

Page 162: ...1 Disconnect the server power cord from outlet wait 30 seconds and retry 2 Memory DIMMs 3 3 3 No memory in system 1 Install or reseat the memory modules 2 DIMMs 3 System Board Two Short Beeps Informat...

Page 163: ...er supply ac LED is off 1 Check the power cord 2 Power Supply If two are installed swap them to determine if one is defective 3 Hot Swap Power AC Inlet Box No beep and no video 1 See Undetermined prob...

Page 164: ...l Port test 1 System Board 014 XXX 000 Failed Parallel Port test 1 System Board 015 XXX 001 Failed USB test 1 System Board 020 XXX 000 Failed PCI Interface test 1 System Board 075 XXX 000 Failed Power...

Page 165: ...r 1 Optional Microprocessor 206 XXX 000 Failed Diskette Drive test 1 Diskette Drive cable 2 Diskette Drive 215 XXX 000 Failed IDE CD ROM test 1 CD ROM Drive Cables 2 CD ROM Drive 3 System Board 217 XX...

Page 166: ...1 Fixed Disk 6 264 XXX 0YY Failed Tape Drive Test 1 SCSI or Tape Drive Cable connected to the tape drive with SCSI ID YY 2 Tape Cartridge if user executed the Read Write Tape Drive test failure code o...

Page 167: ...ive If there is a diskette in the drive verify that 1 The diskette drive is enabled in the Configuration Setup utility programs 2 The diskette is good and not damaged Try another diskette if you have...

Page 168: ...1 Processor 2 Optional Processor if installed 151 Real time clock error 1 Run Diagnostics 2 Battery 3 System Board 161 Real time clock battery error 1 Run Configuration Setup 2 Battery 3 System Board...

Page 169: ...tup 2 System Board 188 Bad EEPROM CRC 2 1 Run Configuration Setup 2 System Board 189 An attempt was made to access the server with invalid passwords 1 Run Configuration Setup enter the administrator p...

Page 170: ...drive error 1 Run Configuration Setup and Diagnostics 2 Diskette Drive 3 Drive Cable 4 System Board 605 Unlock failure 1 Diskette Drive 2 Drive Cable 3 System Board 662 Diskette drive configuration e...

Page 171: ...ables 2 Run Diagnostics 3 Fixed Disk Adapter 4 Fixed Disk Drive 5 System Board 1800 No more hardware interrupt available for PCI adapter 1 Run Configuration Setup 2 Failing Adapter 3 System Board 1801...

Page 172: ...2 System Board 5962 IDE CD ROM configuration error 1 Run Configuration Setup 2 CD ROM Drive 3 Battery 8603 Pointing Device Error 1 Pointing Device 2 System Board 0001200 Machine check architecture er...

Page 173: ...onfigured correctly Undetermined problems You are here because the diagnostic tests did not identify the failure the Devices List is incorrect or the system is inoperative Notes 1 If you suspect a sof...

Page 174: ...installed correctly Memory Module Kits Minimum requirement 1 bank of 64 MB DIMMs 4 Power on the computer If the problem remains suspect the following FRUs in the order listed Power Supply Processor S...

Page 175: ...Parts listing Type 8659 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 Netfinity 5000 Type 8659 167...

Page 176: ...7RY 81Y 8RY 12J3073 8 32X CD ROM Drive Models 12Y 1SY 22Y 2SY 31Y 3RY 41Y 4RY 51Y 5RY 61Y 6RY 71Y 7RY 81Y 8RY 02K3414 9 5 Pack Cage Assembly Models 12Y 1SY 22Y 2SY 31Y 3RY 41Y 4RY 51Y 5RY 61Y 6RY 71Y...

Page 177: ...22 Terminator Card Models 12Y 1SY 22Y 2SY 31Y 3RY 41Y 4RY 51Y 5RY 61Y 6RY 71Y 7RY 81Y 8RY 36L9420 23 350 MHz 100 Processor Models 1SY 12Y 01K4333 23 400 MHz 100 Processor Models 22Y 2SY 37L5841 23 450...

Page 178: ...e Holder Bracket Models 12Y 1SY 22Y 2SY 31Y 3RY 41Y 4RY 51Y 5RY 61Y 6RY 71Y 7RY 81Y 8RY 12J3065 EMC Shield Models 12Y 1SY 22Y 2SY 31Y 3RY 41Y 4RY 51Y 5RY 61Y 6RY 71Y 7RY 81Y 8RY 61H0255 Foot 4 each Mo...

Page 179: ...22Y 2SY 31Y 3RY 41Y 4RY 51Y 5RY 61Y 6RY 71Y 7RY 81Y 8RY 02K2903 Rack Mount Bracket Models 1SY 2SY 3RY 4RY 5RY 6RY 7RY 8RY 20L1292 Real Time Clock Models 12Y 1SY 22Y 2SY 31Y 3RY 41Y 4RY 51Y 5RY 61Y 6RY...

Page 180: ...37L0822 02K0874 Danish 37L2560 37L0823 02K0875 Dutch 37L2561 37L0824 02K0876 French 37L2562 37L0825 02K0877 French Canadian 58 37L0913 02K0863 French Canadian 445 37L2552 37L0815 02K0865 German 37L25...

Page 181: ...nish 37L2576 37L0839 02K0891 Spanish Latin America 37L2553 37L0816 02K0867 Swedish Finnish 37L2577 37L0840 02K0892 Swiss French German 37L2578 37L0841 02K0893 Thailand 37L2587 37L0850 02K0902 Turkish...

Page 182: ...Germany 1339520 Hungary 1339520 Israel 14F0087 Italy 14F0069 Latvia 1339520 Netherlands 1339520 Norway 1339520 Poland 1339520 Portugal 1339520 Serbia 1339520 Slovakia 1339520 South Africa 14F0015 Spa...

Page 183: ...familiar with the computers functions terminology and service information provided in this manual Safety information 176 General safety 176 Electrical safety 177 Safety inspection guide 178 Handling...

Page 184: ...ustomer s personnel are not in a hazardous position Place removed covers and other parts in a safe place away from all personnel while you are servicing the machine Keep your tool case away from walk...

Page 185: ...m emergency power off EPO switch disconnecting switch or electrical outlet If an electrical accident occurs you can then operate the switch or unplug the power cord quickly Do not work alone under haz...

Page 186: ...s nongrounded power extension cables power surges and missing safety grounds Do not touch live electrical circuits with the reflective surface of a plastic dental mirror The surface is conductive such...

Page 187: ...broken or sharp edges 2 Power off the computer Disconnect the power cord 3 Check the power cord for a A third wire ground connector in good condition Use a meter to measure third wire ground continuit...

Page 188: ...the part from touching your clothing Most clothing is insulative and retains a charge even when you are wearing a wrist strap Use the black side of a grounded work mat to provide a static free work su...

Page 189: ...s Electrical current from power telephone and communications cables is hazardous To avoid shock hazard connect and disconnect cables as described following when installing moving or opening covers of...

Page 190: ...al ordinances or regulations Caution When a CD ROM drive is installed note the following Use of controls or adjustments or performance of procedures other than those specified herein might result in h...

Page 191: ...emove all electrical current from the server ensure that all power cords are disconnected from the power source Caution When the power cord bracket option is installed on the power cord the server mus...

Page 192: ...hoque ao tocar duas superf cies com potenciais el tricos diferentes A corrente el trica proveniente de cabos de alimenta o de telefone e de comunica o perigosa Para evitar choques el tricos conecte e...

Page 193: ...idado Quando uma unidade de CD ROM estiver instalada observe o seguinte A utiliza o de controles ou ajustes ou a execu o de procedimentos diferentes daqueles especificados nesta publica o pode resulta...

Page 194: ...ra remover toda a corrente el trica do servidor assegure que todos os cabos de alimenta o estejam desconectados da fonte de energia Cuidado Quando o suporte do cabo de alimenta o estiver instalado no...

Page 195: ...Related service information 187...

Page 196: ...188 Netfinity Server HMM...

Page 197: ...Related service information 189...

Page 198: ...190 Netfinity Server HMM...

Page 199: ...ans les c bles de communication ou les cordons t l phoniques et d alimentation peut tre dangereux Pour viter tout risque de choc lectrique lorsque vous installez ou que vous d placez le pr sent produi...

Page 200: ...z vous la r glementation en vigueur Attention Si une unit de CD ROM est install e prenez connaissance des informations suivantes Pour viter tout risque d exposition au rayon laser respectez les consig...

Page 201: ...ur dispose de plusieurs cordons d alimentation Pour isoler totalement le serveur du r seau lectrique d branchez tous les cordons d alimentation des socles de prise de courant Attention Lorsqu une patt...

Page 202: ...mit unterschiedlichem elektrischem Potential zu vermeiden Elektrische Spannungen von Netz Telefon und Daten bertragungsleitungen sind gef hrlich Um einen Stromschlag zu vermeiden nur nach den Anweisun...

Page 203: ...rk installiert ist beachten Sie folgendes Steuer und Einstellelemente sowie Verfahren nur entsprechend den Anweisungen im vorliegenden Handbuch einsetzen Andernfalls kann gef hrliche Laserstrahlung au...

Page 204: ...ls ein Netzkabel aufweisen Um die gesamte Stromversorgung des Servers auszuschalten mu sichergestellt werden da alle Netzkabel aus den Netzsteckdosen herausgezogen wurden Achtung Wenn am Netzkabel ein...

Page 205: ...anti dal contatto con due superfici a diverso potenziale elettrico La corrente elettrica circolante nei cavi di alimentazione del telefono e di segnale pericolosa Per evitare scosse elettriche collega...

Page 206: ...del 5 2 97 e successive disposizioni nazionali e locali Attenzione Quando installata un unit CD ROM notare quanto segue L utilizzo di controlli regolazioni o l esecuzione di procedure non descritti ne...

Page 207: ...o di alimentazione Per disattivare la corrente elettrica del servente assicurarsi che tutti i cavi di alimentazione siano scollegati dalla sorgente di alimentazione Attenzione Quando sul cavo di alime...

Page 208: ...200 Netfinity Server HMM...

Page 209: ...Related service information 201...

Page 210: ...ficies con distinto potencial el ctrico La corriente el ctrica de los cables de comunicaciones tel fono y alimentaci n puede resultar peligrosa Para evitar una posible descarga siga las indicaciones d...

Page 211: ...a una temperatura superior a 100 C Reparar o desmontar el producto Cuando quiera desechar la bater a siga las disposiciones y reglamentaciones locales Percauci n Cuando instale una unidad de CD ROM t...

Page 212: ...si n Percauci n El bot n de control de alimentaci n del panel frontal del servidor no apaga la corriente el ctrica suministrada al servidor Puede suceder que el servidor tenga m s de un cable de alime...

Page 213: ...Percauci n No coloque ning n objeto cuyo peso sea superior a los 50 kilos sobre la bandeja modelo del servidor 50 kg Related service information 205...

Page 214: ...ey complete it and then fax it to IBM HMM Survey at 919 543 8167 USA Name Phone Number 1 Do you like this manual Yes No 2 What would you like to see added changed or deleted in this manual 3 What is y...

Page 215: ...tics version Type and version level Hardware configuration Print print screen configuration currently in use BIOS level Operating system software Type and version level Important To eliminate confusio...

Page 216: ...8 7080 IBM Warranty Parts Claims Center Number Information 919 517 0001 Bulletin Board Service PC Company 800 426 8322 Customer Education Business Unit 800 999 0052 Customized Operational Services 800...

Page 217: ...PartnerLine 800 263 2769 Parts Orders Exchange or Emergency 416 443 5808 Fax Parts Regular Orders Exchange 416 443 5755 Parts Orders Inquiries 514 938 3022 PC Co Bulletin Board Montreal 905 316 4255 P...

Page 218: ...s MMX and Pentium are trademarks or registered trademarks of Intel Corporation UNIX is a trademark or registered trademark of X Open Company Limited Windows NT is a trademark or registered trademark o...

Page 219: ......

Page 220: ...IBM Part Number 10K2657 Printed in U S A S1 L 9837 4...

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