IBM 7383, Installation And Service Manual, Page: 374 / 488

Table 37. UEFI/POST diagnostic codes (continued)
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v
If an action step is preceded by “(Trained technician only)”, that step must be performed only by a trained
technician.
v Go to the IBM support website at http://www.ibm.com/supportportal to check for technical information, hints,
tips, and new device drivers or to submit a request for information.
Diagnostic
code
Message Description Action
W.305000A [W.305000A] An
invalid date and
time have been
detected. RTC Date and
Time Incorrect.
1. Check IMM/chassis event log. This event should
immediately precede 0068002 error. Service that event or
any other battery related errors.
2. Use F1 Setup to reset date and time. If problem returns
after a system reset, replace CMOS battery.
3. Check the IBM support website for an applicable firmware
update that applies to this error.
4. (Trained technician only) If the problem remains, replace
the system board (see Removing the system board and
Installing the system board).
S.3058004 [S.3058004] A Three
Strike boot failure
has occurred. The
system has booted
with default UEFI
settings. POST failure
has occurred!
System booted
with default
settings..
1. This event resets UEFI to the default settings for the next
boot. If successful, user is forced into F1 setup. Original
UEFI settings are still present.
2. If user did not intentionally trigger the reboots, check logs
for probable cause.
3.
Undo recent system changes (settings or devices added). If
not recent system changes, remove all options then remove
CMOS battery for 30 seconds to clear CMOS contents.
Verify that the system boots. Then, re-install options one at
a time to locate the problem.
4. Check the IBM support website for an applicable firmware
update that applies to this error.
5. Refresh UEFI firmware.
6. Remove and re-install CMOS battery for 30 seconds to clear
CMOS contents.
7. (Trained technician only) If the problem remains, replace
the system board (see Removing the system board and
Installing the system board).
W.3058009 [W.3058009]
DRIVER HEALTH
PROTOCOL:
Missing
Configuraiton.
Requires Change
Settings From F1. DRIVER
HEALTH
PROTOCOL:
Missing
Configuration.
Requires
Change
Settings From
F1.
1.
Select System Settings
→
Settings
→
Driver Health Status
List and find a driver/controller reporting configuration
required status.
2. Search for the driver menu from System Settings and
change the settings appropriately.
3. Save the settings and restart the system.
W.305800A [W.305800A]
DRIVER HEALTH
PROTOCOL:
Reports 'Failed'
Status Controller. DRIVER
HEALTH
PROTOCOL:
Reports 'Failed'
Status
Controller.
1. Restart the system.
2. If the problem persists, switch to the backup UEFI image or
reload the current UEFI image.
3.
(Trained technician only) Replace the system board (see
Removing the system board and Installing the system
board).
356
System x3500 M4 Type 7383: Installation and Service Guide