
Table 37. UEFI/POST diagnostic codes (continued)
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v
If an action step is preceded by “(Trained technician only)”, that step must be performed only by a trained
technician.
v
Go to the IBM support website at http://www.ibm.com/supportportal to check for technical information, hints,
tips, and new device drivers or to submit a request for information.
Diagnostic
code
Message
Description
Action
W.580A1
[W.580A1] Invalid
memory
configuration for
Mirror Mode. Please
correct memory
configuration.
Unsupported
DIMM
Population for
Mirror Mode.
1.
If a DIMM connector error LED is lit on the system board,
check the event logs and follow the procedure for that
event and restart the server.
2.
Make sure that the DIMMs have been installed in the
correct sequence for mirrored mode (see Memory mirrored
channel).
W.580A2
[W.580A2] Invalid
memory
configuration for
Sparing Mode.
Please correct
memory
configuration.
Unsupported
DIMM
Population for
Spare Mode.
Make sure that the DIMMs have been installed in the correct
sequence for rank sparing mode (see Memory rank sparing).
I.580A4
[I.580A4] Memory
population change
detected.
DIMM
Population
Change
Detected.
Information only. Memory has been added, moved, or
changed. Check system event log for uncorrected DIMM
failures and replace those DIMMs.
I.580A5
[I.580A5] Mirror
Fail-over complete.
DIMM number %
has failed over to to
the mirrored copy.
DIMM Mirror
Fail-over
Detected.
Information only. Memory redundancy has been lost. Check
the event log for uncorrected DIMM failure events (see Event
logs).
I.580A6
[I.580A6] Memory
spare copy has
completed
successfully.
Spare Copy
Complete.
Information only. Memory redundancy or spare rank has been
lost. Check the event log for uncorrected DIMM failure events
(see Event logs) and replace those DIMMs.
I.58015
[I.58015] Memory
spare copy initiated.
Spare Copy
Started.
No action; information only.
W.68002
[W.68002] A CMOS
battery error has
been detected.
CMOS Battery
Fault.
1.
If the system was recently installed, moved, or serviced,
make sure the battery is properly seated.
2.
Check the IBM support website for an applicable retain tip
or firmware update that applies to this memory error.
3.
Replace the CMOS battery (see Removing the system
battery and Installing the system battery).
4.
(Trained technician only) Replace the system board (see
Removing the system board and Installing the system
board).
Appendix A. UEFI/POST error codes
351
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