Fault Correction Procedure
237
011 SCS COMMAND
ERROR
No
Printer received
undefined control
character.
Contact your system
administrator.
012 STRUCTURED FIELD
ERROR
No
Applications software
has violated structured
data field parameters.
Contact your system
administrator.
013 ACTIVATE LOST
No
Printer detects twinax
protocol communication
errors.
The printer reports the
error.
014 INVALID ACTIVATE
No
Printer detects twinax
protocol communication
errors.
The printer reports the
error.
015 COMMUNICATION
CHECK
CHECK CABLE
Yes
Line not active. (Twinax
interface)
Check cable connection.
016 INVALID COMMAND
No
Printer detects twinax
protocol communication
errors.
The printer reports the
error; host action is
required.
017 STACKER JAM
CHECK STACKER
Yes
Paper is jammed in the
power stacker area.
Remove paper.
018 STACKER FULL
CHECK STACKER
Yes
Power stacker is full of
paper.
Remove paper.
019 STACKER FAULT
CHECK STACKER
Yes
Stacker is not functioning
correctly
Check for obstructions in
the stacker area. If fault
persists, contact your IBM
service representative.
021 RECEIVE BUFFER
OVERRUN
VERIFY CONFIGURATION
Yes
Receive overrun. (Serial
interface)
Check printer serial port
configuration setup.
Ensure that baud rate
matches both host and
printer settings.
022 UNIT ADDRESS NOT
RECEIVED
CHECK PRINTER
ADDRESS
Yes
Unit address not
recognized by printer.
(Poll timeout, twinax
interface)
Ensure that printer address
matches host setting.
Table 11: Fault Messages
Fault Message
Operator
Correctable?
Explanation
Solution
Summary of Contents for 6400 Series
Page 2: ......
Page 3: ...6400 Line Matrix Printers S544 5640 01 Setup Guide Cabinet and Pedestal Models...
Page 18: ...xviii Safety Notices...
Page 86: ...86 Chapter 2 Test The Printer...
Page 208: ...208 Chapter 4 RibbonMinder Menu...
Page 224: ...224 Chapter 5 IEEE 1284 Parallel Interface...
Page 262: ...262 Appendix B Printing Speed...
Page 268: ...268 Appendix C Compatibility and Limitations...
Page 286: ...286 Appendix D Physical and Logical Unit Types...
Page 315: ......
Page 316: ...Copyright IBM Corp 1998 2002 174585 001A S544 5640 01 54P0515...