IBM 3746-900 Installation And Maintenance Manual Download Page 97

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Beep Symptom

FRU/Action

Repeating short beeps.

Keyboard key stuck?

2. Keyboard Cable
3. System Board

No Beep Symptoms

Did you find your symptom in the list?
Yes No

007

Run the IBM PC Enhanced Diagnostics. See “Starting the IBM PC
Enhanced Diagnostics Program” on page 4-4 to start the diagnostics.

Did the Enhanced Diagnostics error free?
Yes No

008

See “IBM PC Enhanced Diagnostic Error Codes” on page 4-9 for error
code and action. Go to Step 010.

009

Go to “Undetermined Problems” on page 3-22.

010

Action:

–

Change the suspected FRU

, go to Chapter 5, “Service Processor FRUs /

Display Exchange” on page 5-1.

–

OR perform the specified action.

Symptom/Error

FRU/Action

No beep during POST but computer
works correctly.

System Board

No beep during POST.

See “Undetermined Problems” on

page 3-22.

2. System Board
3. Memory Module
4. Any Adapter or Device
5. Power Cord
6. Power Supply

Chapter 3. Service Processor Troubleshooting

3-17

Summary of Contents for 3746-900

Page 1: ...3745 Communication Controller Models A 3746 Expansion Unit Model 900 3746 Nways Multiprotocol Controller Model 950 Service Processor Installation and Maintenance Based on 6578 GY27 0406 01 ...

Page 2: ......

Page 3: ...3745 Communication Controller Models A 3746 Expansion Unit Model 900 3746 Nways Multiprotocol Controller Model 950 Service Processor Installation and Maintenance Based on 6578 GY27 0406 01 ...

Page 4: ... comments appears at the back of this publication If the form has been removed address your comments to Department CGFA Design Information Development IBM Corporation PO Box 12195 Research Triangle Park NC 27709 U S A When you send information to IBM you grant IBM a nonexclusive right to use or distribute the information in any way it believes appropriate without incurring any obligation to you Co...

Page 5: ...stem Unit Display and Keyboard 1 9 Step 3 Installing the Service Processor Access Unit 8228 1 18 Step 4 Installing and Connecting the RSF Modem to the Service Processor 1 21 Step 5 Installing and Connecting the 7858 to the Service Processor 1 22 7858 Modem Installation 1 22 Installing the Modem 1 23 Setting the 7858 Connected to the COM1 Connector ASYN 1 25 Saving the Configuration of the 7858 1 2...

Page 6: ... Flash BIOS VPD Update Procedure 3 33 Flash Recovery Boot Block 3 33 Power Management 3 34 Automatic Configuration and Power Interface ACPI BIOS 3 34 Advanced Power Management 3 34 Automatic Hardware Power Management features 3 34 Setting Automatic Hardware Power Management Features 3 35 Automatic Power On Features 3 35 Network Settings 3 35 Flash Over LAN Update POST BIOS Over Network 3 36 Wake o...

Page 7: ...ppendix A Safety Information A 1 General Safety A 1 Electrical Safety A 2 Safety Inspection Guide A 3 Handling Electrostatic Discharge Sensitive Devices A 4 Grounding Requirements A 4 Safety Notices Multilingual Translations A 5 Appendix B Specifications 6578 B 1 Appendix C Parameter Worksheets C 1 Controller Integration C 1 Controller Names C 1 Set Power ON Schedule C 1 MOSS E Database Optimizati...

Page 8: ...e Processor External Cable References G 1 Service Processor and Network Node Processor Cables for the 3746 900 G 1 Service Processor and Network Node Processor Cables for the 3746 950 G 2 Service Processor Cables for the 3745 Models 21A 31A 41A 61A and 17A G 3 Cable from the Service Processor Processor to the 8228 G 4 Interchange Circuit for Standard LAN Cable G 4 Cable from the Service Processor ...

Page 9: ... Part Numbers I 1 Parts Listing I 2 Appendix J Bibliography J 1 Customer Documentation for the 3746 Model 950 J 1 Service Documentation for the IBM 3746 Model 950 J 6 Customer Documentation for the 3745 All Models and 3746 Model 900 J 10 Additional Customer Documentation for the 3745 Models 130 150 160 and 170 J 16 Service Documentation for the IBM 3745 Models 210 21A 310 31A 410 41A 610 and 61A a...

Page 10: ...viii 3745 XXA viii 3746 9X0 6578 SPIM ...

Page 11: ...4 1 22 Connecting the Service Processor 6578 from COM1 to the 7858 1 26 1 23 Installing the 7858 in the Controller Expansion 1 26 1 24 7857 Front Panel 1 27 1 25 7857 Rear Panel 1 28 1 26 7857 Operator Panel Display 1 30 1 27 Connecting the Service Processor 6578 from COM1 to the 7857 1 31 1 28 Installing the 7857 in the Controller Expansion 1 32 1 29 MOSS E View Primary Panel 1 34 1 30 Service Pr...

Page 12: ...F 8 Units Installation in the Controller Expansion SP and NNP Type 6578 F 9 F 9 Units Installation in the Controller Expansion SP and NNP Type 6578 MAE F 9 F 10 Connecting the Units to the ac Outlet Distribution Box F 10 G 1 Service Processor and Network Node Processor Cables for 3746 900 G 1 G 2 Service Processor and Network Node Processor Cables for 3746 950 G 2 G 3 Service Processor Cables for ...

Page 13: ...of Licensing IBM Corporation North Castle Drive Armonk NY 10504 1785 U S A For license inquiries regarding double byte DBCS information contact the IBM Intellectual Property Department in your country or send inquiries in writing to IBM World Trade Asia Corporation Licensing 2 31 Roppongi 3 chome Minato ku Tokyo 106 Japan The following paragraph does not apply to the United Kingdom or any other co...

Page 14: ...installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits IBM ...

Page 15: ...Communications Statement Please note that this device has been certified for business purpose with regard to electromagnetic interference If you find this is not suitable for your use you may exchange it for one of residential use New Zealand Radiocommunications Radio Regulations Attention This is a Class A product In a domestic environment this product may cause radio interference in which case t...

Page 16: ...others ACF VTAM AIX Alert on LAN APPN AS 400 AssetID AT DATABASE 2 DB2 Enterprise Systems Connection Architecture ES 3090 ES 9000 ESCON Fax Concentrator HelpCenter IBM LPDA Micro Channel MVS ESA Nways OS 2 Parallel Sysplex PowerPC logo RETAIN S 370 S 390 System 36 VM ESA VTAM Wake on LAN Service Inspection Procedures The Service Inspection Procedures help service personnel check whether the 3745 3...

Page 17: ...he Service Processor the 8228 and the RSF modem It also gives procedures to customize the MOSS E parameters Chapter 2 Introduces to the Service Processor problem determination Chapter 3 Provides maintenance analysis procedures MAPs and troubleshooting information for the Service Processor Chapter 4 Describes the diagnostics and tests available on the Service Processor and how to invoke them Chapte...

Page 18: ...ntenance Information Procedures SY33 2070 3746 950 Service Guide SY33 2108 3746 900 Service Guide SY33 2116 Service Processor and Network Node Processor Service User SY33 2127 3745 Communication Controller Models A and 3746 Models 900 and 950 Overview Installation and Integration GA27 4234 3745 Communication Controller Models A and 3746 Models 900 and 950 Serial Line Adapters GA27 4235 3745 Commun...

Page 19: ... Web page To access this page 1 Insert the CD ROM into the CD ROM disk drive of the Service Processor 2 From the MOSS E primary menu click Information 3 Double click CD ROM documentation 4 If you want to display the CCP documentation click Go to Documentation Note To see the latest version of the Web site go to w3 lagaude ibm com ccp 3746 htm Service Personnel Definitions See one of the following ...

Page 20: ...xviii 3745 XXA xviii 3746 9X0 6578 SPIM ...

Page 21: ...Based on 7585 3172 and 9585 SY33 2120 Service Processor Installation and Maintenance Based on 6275 SY33 2125 Service Processor Installation and Maintenance Based on 6563 SY27 0393 Service Processor Installation and Maintenance Based on 6578 GY27 0406 7 NNPIM Network Node Processor Installation and Maintenance Based on 7585 or 3172 SY33 2112 Network Node Processor Installation and Maintenance Based...

Page 22: ... a 3746 900 2 Installing a 3745 Model X1A 3 Installing a 3745 Model 17A 4 Installing a 3746 950 5 Installing the MES 3745 models conversion to models A 6 Installing the MES 3746 900 model conversion to 3746 950 1 2 3745 XXA 1 2 3746 9X0 6578 SPIM ...

Page 23: ...ation and have an overview of the installation sequence Note See Table 1 2 on page 1 4 for more details about each scenario If you are installing a 3745 Model 17A the statements concerning the installation of an expansion frame and the procedures CDF verify and locate bypass cards positions are not applicable Note You can install the 3746 900 first and then connect the Service Processor and run al...

Page 24: ...st and then connect to the 3745 model A It is no more mandatory to start with the 3745 MES to migrate to model A or with the 3745 Installation Guide Table 1 2 Page 1 of 3 Installation Scenario Tasks and Documentation Scenario CE Tasks Documentation Installation Sequence Scenario 1 1st Install the 3745 XX0 base frame 3745 Installation Guide Start with the 3745 IG and install the 3745 XX0 2nd Instal...

Page 25: ...M install the SP then using the 3746 IG install and connect the 3746 900 2nd Install the Service Processor Service Processor Installation and Maintenance Install the 3746 900 offline 3746 900 Installation Guide 2 CEs Connect the 3746 900 to the 3745 3746 900 Installation Guide Scenario 10 1st Install the 3745 XXA base frame 3745 Installation Guide Start with the 3745 IG and install the 3745 XXA Th...

Page 26: ...3746 IG to connect the 3746 950 to an existing SP and the network node processor installation and maintenance to install the NNP Scenario 15 1st Install the MES model conversion from 3746 900 to 3746 950 3746 900 to 3746 950 MES model conversion 3746 950 IG and the Start with the MES and the 3746 950 IG then use the SPIM to install the SP and the network node processor installation and maintenance...

Page 27: ...ls of the features installed DCAF Remote Console SNA Network 3745 3745 3745 3745 3746 900 3746 950 Token Ring LAN Public Switched Network IBM RETAIN HOST REMOTE SUPPORT Modem MOSS E CP CP Service Processor Network Node Processor A Network Node Processor B Control Room DCAF LAN Attached Console Controller Rack Figure 1 1 Service Processor Environment Chapter 1 Installing and Setting Up Your Service...

Page 28: ...p 4 Installing and Connecting the RSF Modem to the Service Processor on page 1 21 5 Customize your SO according to the customer s options Step 7 Customizing Your Service Processor on page 1 33 Step 1 Preparing Your Installation Obtain from the customer the following parameter worksheets 1 Parameter definitions for RSF 2 NetView path parameters 3 Service Processor integration 4 Service Processor pa...

Page 29: ...u have received the following parts a Four brackets PN 58G5752 b Two plates PN 58G5755 c One service drawer assembly PN 58G5763 d One label PN 0782966 e Ten nuts PN 58G5766 f Twelve screws PN 1621230 eight screws PN 2665527 and two screws PN 1621232 3 Using label PN 0782966 identify your Service Processor A or Service Processor B by sticking the appropriate label A on the front side of the unit se...

Page 30: ...igure F 3 on page F 4 and locate the positions to install the brackets for the display and the Service Processor Also locate the position to install the service drawer 6 For the display and the Service Processor install four brackets 1 PN 58G5752 and secure using eight screws 2 PN 2665527 XX XX XX 1 2 Figure 1 3 Installing Brackets PN 58G5752 7 On the brackets installed for the display and the ser...

Page 31: ...front and on the rear side of the controller expansion to install the service drawer Left Side Left Side Right Side Right Side 18 18 19 19 20 20 21 21 22 22 23 23 Front View Rear View Drawer Drawer A Figure 1 5 Installing Captive Nuts for the Service Drawer Chapter 1 Installing and Setting Up Your Service Processor 1 11 ...

Page 32: ...e drawer B on the bracket A and secure using two screws C PN 1621230 Rear View Front View A B C C Figure 1 6 Installing the Service Drawer 11 If the Service Processor is installed in the controller expansion go to step 12 Otherwise go to step 16 on page 1 14 12 Slide the SO unit on the brackets as shown in Figure 1 7 on page 1 13 1 12 3745 XXA 1 12 3746 9X0 6578 SPIM ...

Page 33: ... installed in the rack go to step 14 Otherwise go to step 16 on page 1 14 14 Slide the display panel on the top of the controller expansion see Figure 1 8 Figure 1 8 Installing the Display in the Controller Expansion Front Side 15 Open the drawer and install the keyboard as shown in Figure 1 9 on page 1 14 Then go to step 17 on page 1 14 Chapter 1 Installing and Setting Up Your Service Processor 1...

Page 34: ...d the mouse outside of the controller expansion use the keyboard extender cable PN 10K8632 G and the mouse extender cable PN 10K8633 H see Figure 1 11 on page 1 15 c Connect the Service Processor power cord C d Connect the token ring cable D PN 6339098 to the Service Processor connector e Connect the display signal cable F to the Service Processor connector Note If you are installing the display o...

Page 35: ...ng from the modem and it will be connected later see Step 4 Installing and Connecting the RSF Modem to the Service Processor on page 1 21 Figure 1 11 Installing the Display and Keyboard on a Table Chapter 1 Installing and Setting Up Your Service Processor 1 15 ...

Page 36: ...he power cords PN 58G5783 from the display and Service Processor unit to the ac outlet distribution box as shown in Figure 1 12 Secure these cables using tie clamps along the frame then go to step 20 Figure 1 12 Power Cords Connection 19 Connect the display power cable M to the ac outlet distribution box see Figure 1 11 on page 1 15 Secure all the cables using tie clamps along the frame 20 If it i...

Page 37: ...1 9 to step 16 on page 1 14 to install this machine near the active Service Processor Install the system unit display and keyboard but never connect this machine to the LAN This Service Processor is used to replace the active Service Processor if it fails Chapter 1 Installing and Setting Up Your Service Processor 1 17 ...

Page 38: ...insert the Setup Aid remove the screw from the aid and replace the battery If the light still does not glow brightly after you have replaced the battery try another Setup Aid 4 Leave the aid in the receptacle for 4 seconds after the light has gone out Remove the aid from the receptacle and insert it into the next receptacle The yellow stripe should be aligned with the edge of the receptacle to ens...

Page 39: ... Service Processor Access Unit A Figure 1 15 Installing the 8228 Controller Expansion Rear Side 7 Connect the 8228 to the Service Processor as follows Note If you have a controller expansion see Figure 1 17 on page 1 20 if not see Figure 1 16 on page 1 20 a Plug connector 1 of cable A to the Service Processor b Using a sticker identify the connector 2 as the Service Processor cable c Plug connecto...

Page 40: ...Service Processor Figure 1 17 Connecting the 8228 to the Service Processor Installed in the Controller Expansion Go to Step 4 Installing and Connecting the RSF Modem to the Service Processor on page 1 21 1 20 3745 XXA 1 20 3746 9X0 6578 SPIM ...

Page 41: ... workstation modem is supported Go To If you are installing A 7858 go to Step 5 Installing and Connecting the 7858 to the Service Processor on page 1 22 A 7857 go to Step 6 Installing and Connecting the 7857 to the Service Processor on page 1 27 Note For the other types of RSF Modems use the installation instructions shipped with the modem set the modem speed to 9600 bps Chapter 1 Installing and S...

Page 42: ...M Telecommunication Products Safety Handbook SD21 0030 Figure 1 18 7858 Front Side Figure 1 19 7858 Rear Panel 7858 Modem Installation This chapter describes how the modem can be easily installed and how to configure it in order to have it immediately operational Besides the modem and this manual the carton should contain The power attachment cord Two telecommunication cables Black cable for the s...

Page 43: ...em is not being installed in the United Kingdom connect the other end of the cable to the telecommunication line Step 4 Connect the power attachment cord to the ac power socket located on the modem rear panel and the power plug to a standard 3 pin grounded ac outlet If this modem is being install the United Kingdom connect the telecommunication cables you have attached to the modem to the telecomm...

Page 44: ...or panel a Press the until the DTR C108 message is displayed on the top row b Press the key until the Forced On message is displayed on the bottom row c Press Enter twice to select the option and to return to the modem operational mode message Step 9 Dial the modem phone number from another telephone You should hear the ringing tones and then the 2100 Hz answer tone from the called modem in the ha...

Page 45: ...ndividual modem configuration parameters are matching your system requirements If you have a problem because the dialing tone is not provided by your PBX or exchange set the modem as follow Power OFF the modem Power ON the modem while you are pushing Enter at the same time Release Enter key when the message DATAPUMP TEST is displayed After this the modem performs the dial through the switchboard w...

Page 46: ...58 1 Plug the cable PN 782984 into slot 1 of the Service Processor 2 On the modem s rear panel plug the other cable lead into the 25 pin connector 2 Figure 1 22 Connecting the Service Processor 6578 from COM1 to the 7858 If you received a controller expansion go to step 3 otherwise go to Step 7 Customizing Your Service Processor on page 1 33 3 Slide the 7858 in the controller expansion as shown in...

Page 47: ...W which fits into the PSTN socket in the modem rear panel Gray cables 2 wire leased line cable with label LL 2W which fits into the LL socket in the modem rear panel 4 wire leased line cable with label LL 4W which fits into the LL socket in the modem rear panel DTE interface 4 wire leased line wrap plugs Telecommunication Products Safety Handbook If any of these items is missing or damaged contact...

Page 48: ...89G2554 Macedonia 89G2554 Thailand 89G2554 Ecuador 89G2554 Mexico 89G2554 Turkey 89G2554 Finland 89G2547 Netherlands 89G2552 U K 89G2577 France 89G2548 New Zealand 89G2577 Ukraine 89G2554 Norway 89G2553 Uruguay 89G2554 Pakistan 89G2554 U S 89G2562 Panama 89G2554 Venezuela 89G2554 Installation procedure Figure 1 25 shows the modem rear panel with the connectors where the DTE and line cables must be...

Page 49: ...ds the operator panel shows IBM 7857 AT CMD aa td_ rd_ dsr ec_ ll_ This operational message shows that the modem is set in AT command mode for switched line operation and will auto answer an incoming call The next steps reset the modem options to the factory default configuration 0 Jump ahead to step 7 if the modem has never been used In the next steps you are instructed to manipulate the front pa...

Page 50: ...dem is defective Replace it Step 11 Set the modem power switch to OFF Note The following steps assume that your DTE is already installed and operational Step 12 Connect the 25 pin V 24 cable from the DTE to the 25 pin connector on the modem rear panel Fasten the connector retaining screws Step 13 Set the modem power switch to ON Wait until the modem operational message is displayed on the operator...

Page 51: ... current modem configuration must be saved 0 to 9 5 Press Enter to save the current modem configuration 6 The defined configuration is now active and saved Every time the modem is reset powered on the last user configuration that was saved is loaded as the current modem configuration Connecting the 7857 to COM1 1 Plug the cable PN 782984 into the rear of the Service Processor 1 2 On the modem s re...

Page 52: ...Figure 1 28 Installing the 7857 in the Controller Expansion Go to Step 7 Customizing Your Service Processor on page 1 33 1 32 3745 XXA 1 32 3746 9X0 6578 SPIM ...

Page 53: ...xplanation for the different parameters is given in the 3745 Communication Controller Models A and 3746 Models 900 and 950 Planning Guide GA33 0457 3 Ensure that the machine type and model are registered in RETAIN CCPF For U S A machines please call the Raleigh Multiplexor Support Center and verify your machine s registration in CCPF Make sure that a The seven digit serial number of the 3745 3746 ...

Page 54: ...ed please wait is displayed 5 When the following panel appears enter the Service Processor maintenance password default is IBM3745 6 Press Enter or click OK then go to step 10 on page 1 35 if nothing has been customized on your Service Processor or go to step 7 on page 1 35 to select the Service Processor customization function Figure 1 29 MOSS E View Primary Panel 1 34 3745 XXA 1 34 3746 9X0 6578...

Page 55: ...t is mandatory to select 800x600 when an MAE is installed Click Modem type drop down list then select click the modem and connection type of the modem used see notes below a The list of the modems depends on the bus type of the Service Processor installed ISA bus or MCA bus b For 7858 and 7857 for which multiple choices are prompted you must select the option that matches the modem setting see Set...

Page 56: ... customize the time and date in step 10 on page 1 35 Note Use F1 to get details about the input fields Figure 1 31 Customer Information Customization 13 Modify the time date and time zone offset Click Apply click Next then go to step 14 on page 1 37 if you selected in step 10 on page 1 35 to customize the service LAN addresses Figure 1 32 SP Time and Date Customization 1 36 3745 XXA 1 36 3746 9X0 ...

Page 57: ...ice Processor but it will be automatically updated for the NNPs and TIC3 2080 b Enter the UAA LAA address c If a router is connected on the service LAN enter its IP address d If the customer has defined a LAN manager change the C SM LAN ID according to the LAN NAME specified in the parameter worksheet Service Processor LAN Management Definition on page C 2 Figure 1 33 Service LAN Addresses 15 Clic...

Page 58: ... to the MOSS E The LAN link through the TIC2 or TIC3 adapter Or through an SDLC link through a 3745 SDLC port Service Processor Legend Network Node Processor Alerts 1 TIC3 CBSP then the APPN network MOSS E Alerts Paths through Subarea or APPN Network 2 TIC3 CBSP 3 TIC2 3745 Alternate Path Modem Modem Public Switched Network Netview Console NetView VTAM Host APPN Network 3 3746 900 3746 900 3745 NC...

Page 59: ...Switched Major node definition Network ID NETID Local node name CPNAME Local PU Name See Figure 1 36 on page 1 40 to see one example of switched major node definition g If you are defining a 3270 session enter the locally administrated address LAA Note The LAN destination address is the TIC2 3745 or TIC3 3746 900 address through which you will access NetView The TIC3 address can also be used for a...

Page 60: ... 3 3 keep the default values d APPN Station PU Type 2 1 Destination Address 1C For DLC and APPN parameters keep the default values When defining a link to NetView through an SNA network for examples of the NCP generation see Figure 1 38 on page 1 41 for a LAN link the LAN destination address must be equal to the LOCADD recorded in NCP gen Figure 1 37 on page 1 41 for an SDLC link the SDLC link is ...

Page 61: ...YSICAL ANY X ADAPTER TIC3 K50C2080 LINE ADDRESS 2080 FULL PORTADD 0 LOCADD 400000502080 X MAXTSL 16732 LSPRI PU PUTYPE 1 ANS CONTINUE X TRSPEED 16 TRANSFR 254 S50C2080 PU ADDR 01 X INNPORT YES Define a Group Line and PU for the Logical line FFA33180 FFA33190 TIC3 BNN PORT 2080 LOGICAL Connection to Service Processor FFA33200 FFA33210 FFA33230 L50G2080 GROUP DIAL YES LNCTL SDLC TYPE NCP ECLTYPE LOG...

Page 62: ...see NCP Dump Transfer on page C 1 Note The number of sessions can me modified only in PE mode In CE mode only one session can be defined Figure 1 39 Token Ring 3270 Session Customization Although the CCM remote configuration panel appears you do not have to change either the login or the password Any login or password customization is the responsibility of the customer Figure 1 40 CCM Remote Confi...

Page 63: ... switched major node add one LU statement for the 3270 session MOSSE PU ADDR 04 PUTYPE 2 NETID SYSTST CPNAME MOSSNMVT X MAXPATH 8 MAXDATA 265 MAXOUT 1 X DISCNT NO MOSSEEMU LU LOCADDR 03 DLOGMOD SNX32702 Figure 1 41 Example of a Switched Major Node Definition 21 For RETAIN and RSF access modify the options and enter the telephone numbers according to the customer choice a Disable or enable set by d...

Page 64: ...22 Click Next then go to Step 23 on page 1 45 if you selected in step 10 on page 1 35 to customize a DCAF link Step 26 on page 1 47 if you selected in step 10 on page 1 35 to customize a Java link 1 44 3745 XXA 1 44 3746 9X0 6578 SPIM ...

Page 65: ... 2 Normal path SDLC path Commications Manager 2 The normal paths are 1 TIC3 CBSP 900 2 TIC2 TRA2 3 TIC3 CBSP 950 SNA Subarea Network Service LAN SNA Attached Console DCAF Workstation for the NetView Graphic Monitor Facility An APPN or SNA Attached Console APPN Attached Console DCAF LAN Attached Console CM 2 LAN Attached Console TCP IP DCAF DCAF MOSS E DCAF 3746 900 3745 3746 950 Figure 1 43 DCAF L...

Page 66: ...fy the destination address see Figure 1 43 on page 1 45 and according to the NetView path definition set this address as follows If the alert path to NetView is not defined or through SNA The DCAF SNA can be set for path 1 2 or 3 The DCAF APPN can be set for path 3 If the alert path to NetView is defined through APPN The DCAF SNA can be set for path 1 2 or 3 with a RSAP different than the TIC3 RSA...

Page 67: ...address of the remote station Note These IP addresses must be in the same subnet than the IP addresses of the units connected to the service LAN see the worksheet Parameter Definitions for Point to Point Link Definition on page C 5 d The DTE speed which must be set according to the type of the modem installed click Help for more details Then click Next The Console Configuration for Java panel appe...

Page 68: ...omers want to change the configuration they must click View Change Login Properties and enter the requested management password Click Next button Figure 1 46 Java Console Configuration 28 Click Yes to record your parameters Figure 1 47 SP Customization Message 29 The customization is in progress 1 48 3745 XXA 1 48 3746 9X0 6578 SPIM ...

Page 69: ...r Making Ready to Install step 2 if you are installing a 3745 Model X1A The 3745 130 17A Installation Guide SY33 2067 Chapter Preparing to Install the 3745 step 2 if you are installing a 3745 Model 17A The 3746 950 Installation Guide SY33 2107 Chapter Connecting the 3746 950 to the LAN if you are installing a 3746 950 Or if you are installing a 3745 model conversion from XX0 to XXA or a 3746 900 t...

Page 70: ...1 50 3745 XXA 1 50 3746 9X0 6578 SPIM ...

Page 71: ...n Is the suspected unit powered ON Yes No 004 Go to Step 006 on page 2 2 005 Unit Type Action Service Processor Go to MAP Service Processor Display Keyboard Problem Isolation on page 2 7 Display Keyboard Mouse Go to MAP Service Processor Display Keyboard Problem Isolation on page 2 7 Modem Refer to the modem documentation For the IBM 7855 refer to the 7855 Modem Model 10 Guide to Operation GA33 01...

Page 72: ...ack Figure 2 1 AC Outlet Distribution Box Connections in Controller Rack Yes No 007 Go to Step 011 on page 2 3 008 Check that the ac power cable of the suspected unit is well attached at The rear of the unit On the ac outlet distribution box Is the problem solved Yes No 009 Continue with Step 016 on page 2 3 010 Step 010 continues 2 2 3745 XXA 2 2 3746 9X0 6578 SPIM ...

Page 73: ...e ac wall socket Is the problem solved Yes No 012 Connect a known working device such as a lamp into the ac wall socket Does the device work OK Yes No 013 The ac wall socket is defective Inform the customer to have it repaired 014 Go to Step 032 on page 2 6 015 Problem solved Go to Chapter 6 CE Leaving Procedure on page 6 1 016 Chapter 2 Service Processor Problem Determination 2 3 ...

Page 74: ...Go to Step 021 020 Go to Step 032 on page 2 6 021 Check the corresponding fuse Is the fuse OK Yes No 022 Step 022 continues F2 F1 Fuse location on ac outlet distribution box On the ac outlet distribution box Fuse F1 controls the range of connectors J1 to J4 Fuse F2 controls the range of connectors J5 to J8 Check if other units are connected to the same range of connectors as the suspected unit 2 4...

Page 75: ...hange the fuse Switch on the units that are controlled by this fuse one by one to identify the unit that has a problem Once you have identified the faulty unit continue withStep 032 on page 2 6 025 Suspect the ac wall socket 026 Check the corresponding fuse Is the fuse OK Yes No 027 Switch OFF the defective unit controlled by this fuse Exchange the defective fuse Switch ON the unit controlled by t...

Page 76: ... have to exchange an FRU Go to Chapter 5 Service Processor FRUs Display Exchange on page 5 1 Display Exchange it Go to Chapter 5 Service Processor FRUs Display Exchange on page 5 1 Modem Refer to the modem documentation For the IBM 7855 refer to the 7855 Modem Model 10 Guide to Operation GA33 0160 For the IBM 7857 refer to the 7857 Guide to Operation GA13 1839 For the IBM 7858 refer to the 7858 Pr...

Page 77: ...k Node Processor NNP A Note 1 APPN Figure 2 2 LAN attached to the Service Processor Notes 1 The network node processor is an optional feature that is present only when APPN is installed 2 Up to two Service Processor access units 8228 can be used depending on the number of network node processor used 3 Only 3745 3746 900 3746 950 Service Processor and Network Node Processor can be connected to the ...

Page 78: ...at does not solve your problem go to MAP Service Processor Troubleshooting on page 3 1 006 Is the Service Processor IML complete with MOSS E View panel displayed Yes No 007 Is there a message SYSxx xxxxx OS 2 message displayed on screen Yes No 008 Go to MAP Service Processor Troubleshooting on page 3 1 009 Call support for assistance 010 Is the keyboard or the mouse or both locked Yes No 011 Go to...

Page 79: ...lace the system board Go to Chapter 5 Service Processor FRUs Display Exchange on page 5 1 018 Replace the Service Processor mouse 019 Check that the Service Processor LAN cable is attached correctly at the rear of the Service Processor and in the service processor access unit Check that all the LAN cables are attached correctly in the Service Processor access unit Did you find the problem Yes No 0...

Page 80: ...MAP continued 021 continued Problem solved Go to Chapter 6 CE Leaving Procedure on page 6 1 2 10 3745 XXA 2 10 3746 9X0 6578 SPIM ...

Page 81: ... any error message look for a description of your error symptoms in the first part of this index 4 Check all power supply voltages before you replace the system board See Power Supply on page 3 20 5 Check the hard disk drive jumper settings before you replace a hard disk drive See Hard Disk Drive Jumper Settings on page 3 30 Notes 1 Some errors are indicated with a series of beep codes See Beep Sy...

Page 82: ...ction to take 000 SCSI Adapter not enabled Verify adapter device and bus master fields are enabled in PCI configuration program Refer to the documentation shipped with computer 02X SCSI Adapter 08X Check SCSI terminator installation 1 SCSI Cable 2 SCSI Terminator 3 SCSI Device 4 SCSI Adapter 101 System board Interrupt failure System Board 102 System board timer error System Board 106 System Board ...

Page 83: ...oard 164 POST detected a base memory or extended memory size mismatch error 1 Run Setup Check System Summary menu for memory size change See Service Processor Configuration Setup Utility on page H 8 2 Run the Extended Memory Diagnostic tests 166 Boot Block Check Sum Error 1 Run Flash Recovery using Boot Block See Flash Recovery Boot Block on page 3 33 2 System Board 167 Microprocessor installed th...

Page 84: ...ously 1 System Board 201 20X Memory data error 1 Run Enhanced Diagnostic Memory Test 2 Memory Module 3 System Board 225 Unsupported Memory 229 External cache test error 1 L2 Cache Memory 2 System Board 262 POST detected a base or extended memory type error 1 Run Setup Check System Summary menu for memory type change See Service Processor Configuration Setup Utility on page H 8 2 Run the extended M...

Page 85: ...Cable 5 Power Supply 762 Math coprocessor configuration error 1 Run Setup 2 Processor 3 System Board 7XX Not listed previously 1 Processor 2 System Board 962 Parallel port configuration error 1 Run Configuration 2 Parallel Adapter if installed 3 System Board 9XX 1 Printer 2 System Board 1047 1 16 Bit AT Fast SCSI Adapter 107X Check SCSI terminator installation 1 Check SCSI terminator installation ...

Page 86: ... Async Adapter A 2 System Board 3 Any Serial Device 1207 1 Communications Cable 2 Dual Async Adapter A 13XX Game Adapter 1402 Printer not ready Information only 1403 No paper error or interrupt failure Information only 1404 System board timeout failure Run Enhanced Diagnostics 1405 Parallel adapter error Run Enhanced Diagnostics 1406 Presence test error Run Enhanced Diagnostics 14XX Not listed abo...

Page 87: ...Drive 2 Diskette Cable 3 16 bit AT Fast SCSI Adapter 20XX Not listed previously BSC Adapter 21XX 1 SCSI Device 2 16 bit AT Fast SCSI Adapter 3 Alternate BSC Adapter 2401 2402 If panel colors change Display 2401 2402 If panel colors are OK 1 System Board 2 Display 2409 Display 2410 1 System Board 2 Display 2462 Video memory configuration error 1 Check cable and connections 2 Run Setup and verify vi...

Page 88: ...ive configuration error 1 Run Configuration 2 CD ROM Drive 3 CD ROM Adapter 4 ZIP or other ATAPI device 5 System Board 62XX 1 1st Store Loop Adapter 2 Adapter Cable 63XX 1 2nd Store Loop Adapter 2 Adapter Cable 64XX Network Adapter 71XX 1 Voice Adapter 74XX Video Adapter if installed 76XX Page Printer Adapter 78XX High Speed Adapter 79XX 3117 Adapter 80XX PCMCIA Adapter 84XX 1 Speech Adapter 2 Spe...

Page 89: ...1 Check PSTN Cable 2 External DAA if installed 3 Modem 10132 10133 10134 10135 10136 10137 10138 10139 10140 10141 10142 10143 10144 10145 10146 10147 10148 10149 10150 10151 10152 Modem 10153 1 Data Fax Modem 2 System Board 101XX Not listed previously 1 Modem Adapter A 2 Data Fax Modem 3 System Board 10450 10451 10490 10491 10492 10499 Read write error 1 Run Enhanced Diagnostics 2 Hard Disk Drive...

Page 90: ...em Board 10481 ESDI drive D seek error Run Enhanced Diagnostics 10482 Drive select acknowledgement bad Run Enhanced Diagnostics 106X1 1 Check Configuration 2 Ethernet Adapter 10635 1 Power off computer wait ten seconds then power on the computer 2 Ethernet Adapter 10651 10660 1 Check Cables 2 Ethernet Adapter 106XX Not listed previously Ethernet Adapter 107XX 1 5 1 4 inch External Diskette Drive 2...

Page 91: ... Drive 2 6157 Tape Attachment Adapter 166XX 167XX 1 Token Ring Adapter 2 System Board 18001 to 18029 1 Wizard Adapter 2 Wizard Adapter Memory 18031 to 18039 Wizard Adapter Cable 185XXXX 1 DBCS Japanese Display Adapter A 2 System Board 20001 to 20003 1 Image Adapter A Image I Adapter A 2 Memory Module DRAM VRAM 20004 1 Memory Module DRAM VRAM 2 Image Adapter A Image I Adapter A 20005 to 20010 1 Ima...

Page 92: ...ternal device and power on LED is off check external voltages 1 CD ROM Drive I CD ROM Drive II Enhanced CD ROM Drive II Any CD ROM Drive 2 SCSI Cable 3 SCSI Adapter or System Board 216XX 1 Scanner 217XX If an external device and power on LED is off check external voltages 1 Rewritable Optical Drive 2 SCSI Adapter or System Board 3 SCSI Cable 218XX Check for multi CD tray or juke box Changer 219XX ...

Page 93: ...take 27535 1 3 V Lithium Backup Battery 2 ServerGuard Adapter 27554 1 Internal Temperature out of range 2 ServerGuard Adapter 27555 27556 1 ServerGuard Adapter 2 Power Supply 27557 1 7 2 V NiCad Main Battery Pack 2 ServerGuard Adapter 27558 27559 27560 27561 1 PCMCIA Type II Modem 2 ServerGuard Adapter 27562 1 External Power Control not connected 2 External Power Control 3 ServerGuard Adapter 2756...

Page 94: ...ter Advise network administrator of new MAC address Dead computer See Power Supply on page 3 20 1 Power Switch 2 Power Supply 3 System Board Diskette drive in use light remains on or does not light when drive is active 1 Diskette Drive 2 System Board 3 Diskette Drive Cable Flashing cursor with an otherwise blank display 1 System Board 2 Primary Hard Disk Drive 3 Hard Disk Drive Cable Incorrect mem...

Page 95: ...eck startup sequence 2 Check the Token Ring Adapter Card LED Status on page 3 25 Serial or parallel port device failure system board port 1 External Device Self Test OK 2 External Device 3 Cable 4 System Board Serial or parallel port device failure adapter port 1 External Device Self Test OK 2 External Device 3 Cable 4 Alternate Adapter 5 System Board Some or all keys on the keyboard do not work 1...

Page 96: ...er failed 1 System Board 2 Keyboard 3 3 4 Panel initialization failed 1 Video Adapter if installed 2 System Board 3 Display 3 4 1 Panel retrace test detected an error 1 Video Adapter if installed 2 System Board 3 Display 3 4 2 POST is searching for video ROM 1 Video Adapter if installed 2 System Board 4 1 Video Adapter if installed 2 System Board All other beep code sequences System Board One long...

Page 97: ...M PC Enhanced Diagnostic Error Codes on page 4 9 for error code and action Go to Step 010 009 Go to Undetermined Problems on page 3 22 010 Action Change the suspected FRU go to Chapter 5 Service Processor FRUs Display Exchange on page 5 1 OR perform the specified action Symptom Error FRU Action No beep during POST but computer works correctly System Board No beep during POST 1 See Undetermined Pro...

Page 98: ...location of the test margin varies with the type of display The test margin might be on the top bottom or one or both sides If you do not see any test margin on the panel replace the display If there is a test margin on the panel replace the video adapter if installed or replace the system board Note During the first two or three seconds after the display is powered on the following might occur wh...

Page 99: ...able cable replace the cable If the problem remains or if the cable is permanently attached to the keyboard replace the keyboard If the problem remains replace the system board Printer 1 Make sure the printer is properly connected and powered on 2 Run the printer self test If the printer self test does not run correctly the problem is in the printer Refer to the printer service manual If the print...

Page 100: ...On Off switch power supply connector System board power supply connectors Microprocessrs connection Reseat Check the power cord for proper continuity Power cord Check the power on switch for continuity Power on switch 20 Pin Main Power Supply Connection See System Board Layout on page H 5 for connector location Note These voltages must be checked with the power supply cables connected to the syste...

Page 101: ...d the power cord is good replace the power supply Pin Signal Function 14 PS ON DC Remote Enable 15 COM Ground 16 COM Ground 17 COM Ground 18 not used not used 19 5 V 5 V dc 20 5 V 5 V dc Chapter 3 Service Processor Troubleshooting 3 21 ...

Page 102: ...nd Vital Product Data VPD for the Service Processor must be installed on the new system board after it is installed in the Service Processor To do this you must run the Flash Update Diskette See Flash BIOS VPD Update Procedure on page 3 33 Always ensure that the latest level of BIOS is installed on the computer A down level BIOS might cause false error messages and unnecessary replacement of the s...

Page 103: ...devices list is not correct perform the following steps 1 Check the hard disk drive jumper settings All supported hard disk drives use jumpers or tabs to set drives as either primary or secondary Refer to the jumper instructions that came with your hard disk drives 2 Check the voltages to the hard disk drives see Power Supply on page 3 20 3 Restart the computer and check the configuration If the f...

Page 104: ... low level format is not available on all diagnostic diskettes 2 Before formatting the hard disk drive make a back up copy of the files on the drive to be formatted Use the Low Level Format program When you are installing software that requires a low level format When you get recurring messages from the test programs directing you to run the Low Level Format program on the hard disk As a last reso...

Page 105: ... state occurs after the adapter has been opened this state indicates that the adapter has been closed under software control Off On The adapter is open and operating correctly On Off The adapter self diagnostic tests failed or there is a problem with the adapter Replace Adapter System board Blinking Off The adapter is closed due to an undetected error One of the following exists The adapter open f...

Page 106: ...rmine whether or not it is the cause of the hard error Hard error An error condition on a network that requires removing the source of the error or reconfiguring the network before the network can resume reliable operation Initialization The first step taken to prepare the port for use after the computer has been booted During initialization the port runs a series of internal self diagnostic tests...

Page 107: ...tware related passwords Power on password Administrator password Operating system password Power on and administrator passwords are set in the Setup Utility program See Service Processor Configuration Setup Utility on page H 8 for information about running the Setup Utility Power On Password A power on password denies access to the computer by an unauthorized user when the computer is powered on W...

Page 108: ...ity on page H 8 Operating System Password An operating system password is very similar to a power on password and denies access to the computer by an unauthorized user when the password is activated The computer is unusable until the password is entered and recognized by the computer Vital Product Data Each computer has a unique vital product data VPD code stored in the nonvolatile memory on the s...

Page 109: ... 6 Double click the component you want to change 7 Enter new data in the Value field then click Apply Alert on LAN The Alert on LAN feature provides notification of changes in the computer even when the computer power is turned off Working with DMI and Wake on LAN technologies the Alert on LAN feature helps to manage and monitor the hardware and software features of the computer It generates notif...

Page 110: ...rimary master or secondary subordinate Attention For drives not listed below refer to the label on the hard disk drive for the hard disk drive settings IDE Hard Disk Drive Settings 1 Primary Master Hard Disk Drive 2 Secondary Subordinate Hard Disk Drive IDE Drives 3 30 3745 XXA 3 30 3746 9X0 6578 SPIM ...

Page 111: ...e drive settings AUDIO IDE INTERFACE See Jumper Settings Below DC INPUT R G G L 5V G G 12V 39 40 1 2 Figure 3 2 Drive Connector Labels Table 3 5 Jumper Settings CD ROM PD CD ROM Type Primary Master Secondary Subordinate 2X CD ROM FRU 06H5906 4X CD ROM FRU 06H7654 6X CD ROM 8X CD ROM 6X PD CD ROM 16X Max CD ROM 24X Max CD ROM 32X Max CD ROM 40X Max CD ROM 48X Max CD ROM Chapter 3 Service Processor ...

Page 112: ...etermine the level of BIOS installed Sources for determining the latest level of BIOS available 1 IBM PC Company Home Page at http www ibm com pc us 2 PC PartnerInfo Technical Database CTSTIPS NSF 3 HelpCenter 4 Levels 1 and 2 Support 5 RETAIN Sources for obtaining the latest level of BIOS available 1 IBM PC Company Home Page at http www ibm com pc us 2 PC PartnerInfo Technical Database CTSTIPS NS...

Page 113: ...he system and recover the BIOS To perform a Flash BIOS recovery using the CMOS switch 1 Power OFF the computer and remove the cover 2 Move the system board CMOS switch to the on position See System Board Layout on page H 5 or the information label inside the computer for more information 3 Insert the upgrade diskette into the diskette drive 4 Power ON the computer The IBM Logo will appear 5 When t...

Page 114: ...ic Hardware Power Management can reduce the power states of the computer processor and monitor if monitor supports DPMS if they are inactive for a predetermined length of time There are three levels of specified time that the computer must be inactive before the power management options that are selected take effect Select the amount of time that is offered within each level Level 1 Set time from ...

Page 115: ...at turn the computer on automatically Serial Port Ring Detect With this feature set to Enabled and an external modem connected to serial port COM1 the computer will turn on automatically when a ring is detected on the modem Modem Ring Detect With this feature set to Enabled the computer will turn on automatically when a ring is detected on the internal modem Wake Up on Alarm You can specify a date...

Page 116: ...tup Utility program menu 7 To exit from the Configuration Setup Utility program press Esc and follow the instructions on the screen Wake on LAN This setting is used to enable or disable the IBM developed Wake on LAN feature This feature makes it possible for the computer to be turned on remotely by a network server Remote network management software must be used in conjunction with this feature To...

Page 117: ...hen 1 Uses 3 3 V unbuffered 133 MHz SDRAM non registered DIMMMs only If a problem with memory modules is suspected perform the memory test procedure See IBM PC Enhanced Memory Diagnostics on page 4 5 Computer Name Module Size Speed Type PC 300 Type 6578 64 MB 128 MB 256 MB 512 MB Maximum 133 MHz SDRAM ECC Non ECC Industry Standard Chapter 3 Service Processor Troubleshooting 3 37 ...

Page 118: ...3 38 3745 XXA 3 38 3746 9X0 6578 SPIM ...

Page 119: ...uter is defaulted to come up quietly no beep no memory count and checkpoint code display when no errors are detected by POST To enable the beep memory count and checkpoint code display when a successful POST occurs enable Power on Status in setup See Service Processor Configuration Setup Utility on page H 8 If the POST detects a problem an error message appears on your panel A single problem can c...

Page 120: ...OST errors are highlighted in the Symptom to FRU Index Some digits will represent different information for SCSI errors versus non SCSI errors The following figure shows which digits display the shorter POST errors The figure also defines additional SCSI information Notes 1 Non IBM device error codes and documentation supersede this list 2 Duplicate SCSI ID settings will cause misleading error sym...

Page 121: ...rt Select IBM IntelliStation Support Select Downloadable Files Select Diagnostics This diagnostic diskette includes A new user interface WaterGate Software s PC Doctor This interface serves as the control program for running both the IBM PC Enhanced Memory Diagnostics and the suite of diagnostic tests provided by PC Doctor IBM PC Enhanced Memory Diagnostics The memory diagnostic tests determine wh...

Page 122: ... category Run Normal Test runs a more extensive set of tests than does Run Quick Test and takes longer to execute 2 Press F5 to automatically run all selected tests in all categories See Test Selection 3 From within a test category press Ctrl Enter to automatically run only the selected tests in that category See Test Selection 4 Using the cursor movement keys highlight a single test within a test...

Page 123: ...uick The quick memory test will take about 20 seconds per MB of memory and will detect solid stuck memory failures only Notes 1 Either level of memory testing can be performed on all memory or a single SIMM DIMM socket 2 Only sockets containing a SIMM or DIMM can be selected for testing Unpopulated sockets are noted by an elipsis beside the test description Alert on LAN Test The Alert on Lan test ...

Page 124: ... Test Use the Hard File Smart Test when the system management tool has detected a hard file SMART alert The Smart test performs the following tasks Interrogates IDE devices for support of the SMART instruction set Issues an ENABLE SMART command to make sure that SMART functionality is active Checks the SMART RETURN STATUS command to determine if any thresholds have been exceeded If thresholds have...

Page 125: ...ard drive Provide an estimate of time to completion along with a visual representation of completion status Provides messages that warn the user that this is a non recoverable process Important Make sure that the customer backs up all data before using the Quick or Full Erase function To select the Quick Erase or Full Erase Hard Drive utility 1 Select Utility on the toolbar and press Enter 2 Selec...

Page 126: ...error code Rerun the test If the same error code occurs again replace the system board 2xx 2y A memory error was detected in DIMM socket y Replace the DIMM in the socket identified by the last digit of the error code Rerun the test If the same error code occurs again replace the system board or where memory is on the processor card replace the processor card Corrupt BIOS Information in BIOS is not...

Page 127: ...ock 3 System board 000 027 XXX BIOS Configuration Setup error 1 Run Setup 2 Flash the system 3 Boot block 4 System board 000 034 XXX BIOS Buffer Allocation failure 1 Reboot the system 2 Flash the system 3 Run memory test 4 System board 000 035 XXX BIOS Reset Condition detected 1 Flash the system 2 System board 000 036 XXX BIOS Register error 1 Flash the system 2 Boot block 3 System board 000 038 X...

Page 128: ...BIOS ACPI failure 1 Flash the system 2 System board 001 000 XXX System Test Passed No action 001 00X XXX System Error System board 001 01X XXX System Error System board 001 024 XXX System Addressing test failure System board 001 025 XXX System Checksum Value error 1 Flash the system 2 System board 001 026 XXX System FLASH data error 1 Flash the system 2 System board 001 027 XXX System Configuratio...

Page 129: ...4 Component under test 001 198 XXX System test aborted 1 If a component is called out make sure that it is enabled or connected 2 Flash the system and retest 3 Go to Undetermined Problems on page 3 22 001 199 XXX System test failed cause unknown 1 Go to Undetermined Problems on page 3 22 2 Flash the system and retest 3 Replace component under function test 001 250 XXX System ECC error System board...

Page 130: ...lure 1 Hard disk drive Cable 2 Hard disk drive 3 System board 001 282 XXX System IRQ15 failure 1 Device on IRQ15 2 System board 001 286 XXX 001 287 XXX 001 288 XXX System Timer failure System board 001 292 XXX System CMOS RAM error 1 Run Setup and retest 2 System board 001 293 XXX System CMOS Battery 1 Battery 2 System board 001 298 XXX System RTC date time update failure 1 Flash the system 2 Syst...

Page 131: ...eo IRQ failure 1 Video card if installed 2 System board 005 195 XXX Video Test aborted by user 1 Information 2 Restart the test if you need to 005 196 XXX Video test halt error threshold exceeded 1 Press F3 to review the log file See Viewing the Test Log on page 4 8 2 Restart the test to reset the log file 005 197 XXX Video test warning 1 Make sure that the component that is called out is enabled ...

Page 132: ...ent is called out make sure that it is enabled or connected 2 Flash the system and retest 3 Go to Undetermined Problems on page 3 22 006 199 XXX Diskette interface test failed cause unknown 1 Go to Undetermined Problems on page 3 22 2 Flash the system and retest 3 Replace component under function test 006 25X XXX Diskette interface Error 1 Diskette drive Cable 2 Diskette drive 3 System board 011 0...

Page 133: ...ndetermined Problems on page 3 22 011 199 XXX Serial port test failed cause unknown 1 Go to Undetermined Problems on page 3 22 2 Flash the system and retest 3 Replace component under function test 011 2XX XXX Serial port signal failure 1 External serial device 2 System board 014 000 XXX Parallel port Interface Test Passed No action 014 001 XXX Parallel port Presence 1 Remove external parallel devi...

Page 134: ...22 2 Flash the system and retest 3 Replace component under function test 014 2XX XXX 014 3XX XXX Parallel port failure 1 External parallel device 2 System board 015 000 XXX USB port Interface Test Passed No action 015 001 XXX USB port Presence 1 Remove USB Devices and retest 2 System board 015 002 XXX USB port Timeout 1 Remove USB Devices and retest 2 System board 015 015 XXX USB port External Loo...

Page 135: ... Go to Undetermined Problems on page 3 22 2 Flash the system and retest 3 Replace component under function test 018 000 XXX PCI Card Test Passed No action 018 0XX XXX PCI Card Failure 1 PCI card 2 Riser card if installed 3 System board 018 195 XXX PCI Card Test aborted by user 1 Information 2 Restart the test if you need to 018 196 XXX PCI Card test halt error threshold exceeded 1 Press F3 to revi...

Page 136: ...warning 1 Make sure that the component that is called out is enabled or connected 2 Rerun the test 3 Component that is called out in warning statement 4 Component under test 020 198 XXX PCI test aborted 1 If a component is called out make sure that it is enabled or connected 2 Flash the system and retest 3 Go to Undetermined Problems on page 3 22 020 199 XXX PCI test failed cause unknown 1 Go to U...

Page 137: ...lems on page 3 22 025 199 XXX IDE interface test failed cause unknown 1 Go to Undetermined Problems on page 3 22 2 Flash the system and retest 3 Replace component under function test 030 000 XXX SCSI interface Test Passed No action 030 00X XXX 030 01X XXX SCSI interface failure 1 SCSI signal cable 2 Check power supply 3 SCSI device 4 SCSI adapter card if installed 5 System board 030 027 XXX SCSI i...

Page 138: ...d if installed 4 System board 035 195 XXX RAID interface Test aborted by user 1 Information 2 Restart the test if you need to 035 196 XXX RAID interface test halt error threshold exceeded 1 Press F3 to review the log file See Viewing the Test Log on page 4 8 2 Restart the test to reset the log file 035 197 XXX RAID interface test warning 1 Make sure that the component that is called out is enabled...

Page 139: ...arning statement 4 Component under test 071 198 XXX Audio port test aborted 1 If a component is called out make sure that it is enabled or connected 2 Flash the system and retest 3 Go to Undetermined Problems on page 3 22 071 199 XXX Audio port test failed cause unknown 1 Go to Undetermined Problems on page 3 22 2 Flash the system and retest 3 Replace component under function test 071 25X XXX Audi...

Page 140: ...086 032 XXX Mouse Port interface Device controller failure 1 Mouse 2 System board 086 035 XXX Mouse Port interface Reset 1 Mouse 2 System board 086 040 XXX Mouse Port interface IRQ failure 1 Run Setup 2 Mouse 3 System board 086 195 XXX Mouse Port interface Test aborted by user 1 Information 2 Restart the test if you need to 086 196 XXX Mouse Port interface test halt error threshold exceeded 1 Pres...

Page 141: ...st 089 198 XXX Microprocessor test aborted 1 If a component is called out make sure that it is enabled or connected 2 Flash the system and retest 3 Go to Undetermined Problems on page 3 22 089 199 XXX Microprocessor test failed cause unknown 1 Go to Undetermined Problems on page 3 22 2 Flash the system and retest 3 Replace component under function test 170 000 XXX Voltage Sensors Test Passed No ac...

Page 142: ...Information 2 Restart the test if you need to 175 196 XXX Thermal Sensors test halt error threshold exceeded 1 Press F3 to review the log file See Viewing the Test Log on page 4 8 2 Restart the test to reset the log file 175 197 XXX Thermal Sensors test warning 1 Make sure that the component that is called out is enabled or connected 2 Rerun the test 3 Component that is called out in warning state...

Page 143: ...M Drive Test Passed No action 215 XXX XXX CD ROM Drive error 1 CD ROM Drive Cable 2 Check power supply voltages 3 CD ROM drive 4 System board 217 000 XXX Hard Disk Drive Test Passed No action 217 25X XXX 217 26X XXX Hard Disk Drive IDE error 1 Hard Disk Drive Cable 2 Check power supply voltages 3 Hard Disk drive IDE 4 System board 217 28X XXX 217 29X XXX Hard Disk Drive SCSI error 1 Hard Disk Driv...

Page 144: ...303 XXX XXX Joystick error Remove the joystick and retest the system 305 000 XXX Monitor DDC Test Passed No action 305 250 XXX Monitor DDC self test failure 1 Run Setup to enable DDC 2 Cable 3 Monitor 4 Video card 5 System board 415 000 XXX Modem Test Passed No action 415 XXX XXX Modem error Remove the modem and retest the system 4 26 3745 XXA 4 26 3746 9X0 6578 SPIM ...

Page 145: ...power plug of the display from the ac power source 3 Disconnect the display cable at the rear of the Service Processor Display Connector 4 If your display is installed in the controller rack slide out the display from the rack and install it on a table Attention Be careful the weight of the display is about 15 kg 33 lb 5 Unpack the new display 6 To reinstall the display follow this procedure in re...

Page 146: ...or is installed in the controller rack go to step 4 Otherwise go to step 5 4 Slide out the Service Processor from the controller expansion and install it on a table to continue the FRU removal Attention Be careful the weight of the processor is about 9 4 kg 20 lb 5 Open the Service Processor using the following steps a Firmly press the cover latch buttons on both sides Note The front panel is inte...

Page 147: ...change Procedures Service Processor FRU to Exchange Action Battery Go to Battery Exchange on page 5 4 Board Go to Board Exchange on page 5 4 Processor Go to Processor Exchange on page 5 5 Hard Disk Drive Go to Hard Disk Drive Exchange on page 5 6 CD ROM Go to CD ROM Drive Exchange on page 5 7 Diskette Drive Go to Diskette Drive Exchange on page 5 7 Display or Token Ring Adapter Card Go to Token Ri...

Page 148: ... from the system board being removed Note Be sure to have read Before Replacing a System Board on page 3 22 and Asset EEPROM Backup on page 4 7 Remove the system board using the following steps 1 Remove the Service Processor top cover see Cover Removal on page H 2 for details 2 Remove the token ring adapter card Slot 4 3 Remove the plastic cover of the processor 4 Remove the diskette and hard disk...

Page 149: ... system board using steps 1 to 7 in reverse order 13 Reinstall the Service Processor cover 14 Go to After FRU Exchange on page 5 9 Processor Exchange 1 Locate the processor on the board for details see System Board Layout on page H 5 2 Remove the plastic air baffle from the top of the processor 3 Note the orientation of the processor on the system board and remove it 4 Unpack and install the new p...

Page 150: ...ll the hard disk drive out 3 Unpack the new hard disk drive 4 Check the jumper settings on the new hard disk drive and set them to correspond to the old hard disk drive settings Otherwise see Hard Disk Drive Jumper Settings on page 3 30 5 Replace the drive cage into its horizontal position being careful to place the cage latch back to its regular horizontal position This is necessary so that the m...

Page 151: ... the chassis using the two screws previously removed 6 Replace the drive cage into its horizontal position being careful to place the cage latch back to its regular horizontal position This is necessary so that the machine cover will fit correctly 7 Replug the cables previously removed 8 Reinstall the Service Processor cover 9 Go to After FRU Exchange on page 5 9 Diskette Drive Exchange 1 Swing th...

Page 152: ...ct adapters to the peripheral component interconnect PCI bus 1 Locate the token ring adapter card that must be exchanged 2 Unplug the cable from the rear of the adapter card 3 Remove the screw that maintains the retainer on the rear of the computer 4 Unplug the adapter card from the system board 5 Remove the new adapter card from its static protective package 6 Remove the metal I O bracket from th...

Page 153: ...tall the Service Processor top cover 5 Go to After FRU Exchange After FRU Exchange 1 For setting up the Service Processor after FRU exchange use the following steps a If the Service Processor was installed in a controller expansion continue with step 1b Otherwise go to step 1c b Slide the Service Processor into the controller expansion c At the rear of the Service Processor reconnect all the cable...

Page 154: ... determination Yes Return the Service Processor to the customer then go to Chapter 6 CE Leaving Procedure on page 6 1 After Token Ring Adapter Card Exchange Go through the following steps after token ring adapter card exchange 1 Insert the Token Ring Adapter Card Configuration diskette PN 10K8634 in the Service Processor 2 Power on the Service Processor and the attached display 3 Wait until the fo...

Page 155: ... Remote IPL feature EXPROM Y to enable the Expansion ROM feature 7 Remove the diskette 8 Power OFF the Service Processor 9 Power ON the Service Processor 10 Press the F1 key to invoke the Configuration Setup utility after POST completion 11 Use Service Processor Configuration Reference Based on 6578 RAU on page H 8 to check this configuration and to correct it if necessary 12 At the end of the con...

Page 156: ...or keys and ESC to move in menus Press ENTER to select 5 Select Diagnostics in the title bar and press Enter 6 The following panel is displayed Diagnostics Interactive Tests Hardware Infos Utility quit F1 Help Run Normal Test Run Quick Test CPU Coprocessor System Board Video Adapter Serial Ports Parallels Ports Fixed Disks Diskette Drives Other Devices Interactive tests ZIP Drive CD ROM DVD Drive ...

Page 157: ...em determination Yes You must restore the Service Processor hard disk after its replacement Continue with step 13 13 Press Esc for exit from the test panel 14 Select Quit in the title bar then press Enter 15 Select Exit Diags then press Enter 16 Remove the diagnostic diskette 17 Install the Service Processor Installation Diskette 1 in the diskette drive verify that write is enabled 18 Install the ...

Page 158: ...Please wait for the MOSS E LSCT restoration 8 min 26 The MOSS E View panel is displayed followed by Service Processor customization in progress It may take a few minutes to complete Please wait Service Processor customization is terminated The Service Processor will reboot Please wait 27 The MOSS E View panel is displayed followed by a panel asking the password Enter the password 28 The Installati...

Page 159: ...e Network Node Processor Installation and Maintenance 32 Go to Chapter 6 CE Leaving Procedure on page 6 1 After Other FRU Exchanges 1 Run diagnostics on the Service Processor see Starting the IBM PC Enhanced Diagnostics Program on page 4 4 2 Is the diagnostic error free No Restart the problem determination Yes Return the Service Processor to the customer then go to Chapter 6 CE Leaving Procedure o...

Page 160: ...5 16 3745 XXA 5 16 3746 9X0 6578 SPIM ...

Page 161: ... double click the Service Processor icon 4 The Service Processor Menu panel is displayed 5 Click Configuration Management 6 Double click Manage Remote Operations 7 On the Remote Operation Management panel select Remote operations authorization and click OK 8 On the Remote Support Facility panel select Enable Remote Support Facility and Generate alerts and click OK 9 Click Cancel to return to Servi...

Page 162: ...6 2 3745 XXA 6 2 3746 9X0 6578 SPIM ...

Page 163: ... the customer s personnel are not in a hazardous position Place removed covers and other parts in a safe place away from all personnel while you are servicing the machine Keep your tool case away from walk areas so that other people will not trip over it Do not wear loose clothing that can be trapped in the moving parts of a machine Ensure that your sleeves are fastened or rolled up above your elb...

Page 164: ...erve the following precautions Ensure that another person familiar with the power off controls is near you Remember Another person must be there to switch off the power if necessary Use only one hand when working with powered on electrical equipment keep the other hand in your pocket or behind your back Remember There must be a complete circuit to cause electrical shock By observing the above rule...

Page 165: ...hould be used to identify potential safety hazards due to attachment of non IBM features or options not covered by this inspection guide If any unsafe conditions are present you must determine how serious the apparent hazard could be and whether you can continue without first correcting the problem Consider these conditions and the safety hazards they present Electrical hazards especially primary ...

Page 166: ... with other people Wear a grounded wrist strap against your skin to eliminate static on your body Prevent the part from touching your clothing Most clothing is insulating and retains a charge even when you are wearing a wrist strap Use the black side of a grounded work mat to provide a static free work surface The mat is especially useful when handling ESD sensitive devices Use the ESD ground cord...

Page 167: ...lingual Translations The caution and danger safety notices in this section are provided in the following languages English Brazilian Portuguese Chinese French German Italian Korean Spanish Appendix A Safety Information A 5 ...

Page 168: ... Electrical current from power telephone and communications cables is hazardous To avoid shock hazard connect and disconnect cables as described following when installing moving or opening covers of this product or attached devices To Connect 1 Turn Everything OFF 2 First attach all cables to devices 3 Attach signal cables to receptacles 4 Attach power cord s to outlet 5 Turn device ON To Disconne...

Page 169: ...ation exposure Removing the covers of the CD ROM drive could result in exposure to hazardous laser radiation There are no serviceable parts inside the CD ROM drive Do not remove the CD ROM drive covers DANGER Some CD ROM drives contain an embedded Class 3A or Class 3B laser diode Note the following Laser radiation when open Do not stare into the beam do not view directly with optical instruments a...

Page 170: ... ao tocar duas superfícies com potenciais elétricos diferentes A corrente elétrica proveniente de cabos de alimentação de telefone e de comunicação é perigosa Para evitar choques elétricos conecte e desconecte os cabos conforme descrito a seguir ao instalar movimentar ou abrir tampas deste produto ou de dispositivos conectados Para Conectar 1 DESLIGUE tudo 2 Conecte primeiro todos os cabos nos dis...

Page 171: ...oção das tampas da unidade de CD ROM pode resultar em exposição a radiação perigosa de laser Não existem peças que possam ser consertadas no interior da unidade de CD ROM Não remova as tampas da unidade de CD ROM PERIGO Algumas unidades de CD ROM contém um diodo de laser da Classe 3A ou da Classe 3B Observe o seguinte Radiação de laser quando aberto Não olhe diretamente para o feixe de laser não o...

Page 172: ...A 10 3745 XXA A 10 3746 9X0 6578 SPIM ...

Page 173: ...Appendix A Safety Information A 11 ...

Page 174: ...dans les câbles de communication ou les cordons téléphoniques et d alimentation peut être dangereux Pour éviter tout risque de choc électrique lorsque vous installez ou que vous déplacez le présent produit ou des périphériques qui lui sont raccordés reportez vous aux instructions ci dessous pour connecter et déconnecter les différents cordons Connexion 1 Mettez les unités hors tension 2 Commencez ...

Page 175: ...sent document Pour éviter une exposition directe au rayon laser n ouvrez pas l unité de CD ROM Vous ne pouvez effectuer aucune opération de maintenance à l intérieur DANGER Certaines unités de CD ROM contiennent une diode laser de classe 3A ou 3B Prenez connaissance des informations suivantes Rayonnement laser lorsque le carter est ouvert Évitez de regarder fixement le faisceau ou de l observer à ...

Page 176: ...unterschiedlichem elektrischem Potential zu vermeiden Elektrische Spannungen von Netz Telefon und Datenübertragungsleitungen sind gefährlich Um einen Stromschlag zu vermeiden nur nach den Anweisungen arbeiten die für Installation Transport oder Öffnen von Gehäusen dieses Produkts oder angeschlossenen Einheiten gelten Kabel anschließen 1 Alle Geräte ausschalten und Netzstecker ziehen 2 Zuerst alle ...

Page 177: ... zu gefährlicher Laserstrahlung führen Es befinden sich keine Teile innerhalb des CD ROM Laufwerks die vom Benutzer gewartet werden müssen Die Verkleidung des CD ROM Laufwerks nicht öffnen VORSICHT Manche CD ROM Laufwerke enthalten eine eingebaute Laserdiode der Klasse 3A oder 3B Die nachfolgend aufgeführten Punkte beachten Laserstrahlung bei geöffneter Tür Niemals direkt in den Laserstrahl sehen ...

Page 178: ...dal contatto con due superfici a diverso potenziale elettrico La corrente elettrica circolante nei cavi di alimentazione del telefono e di segnale è pericolosa Per evitare scosse elettriche collegare e scollegare i cavi come descritto quando si effettuano l installazione la rimozione o l apertura dei coperchi di questo prodotto o durante il collegamento delle unità Per collegare 1 SPEGNERE tutti i...

Page 179: ...ne a radiazioni pericolose L apertura di un unità CD ROM può determinare l esposizione a radiazioni laser pericolose All interno dell unità CD ROM non vi sono parti su cui effettuare l assistenza tecnica Non rimuovere i coperchi dell unità CD ROM PERICOLO Alcune unità CD ROM contengono all interno un diodo laser di Classe 3A o Classe 3B Prestare attenzione a quanto segue Aprendo l unità vengono em...

Page 180: ...A 18 3745 XXA A 18 3746 9X0 6578 SPIM ...

Page 181: ...ucto o de los dispositivos acoplados percaución Al cambiar la batería utilice únicamente la batería IBM Número de pieza 33F8354 o un tipo de batería equivalente recomendado por el fabricante Si el sistema tiene un módulo que contiene una batería de litio sustitúyalo únicamente por el mismo tipo de módulo del mismo fabricante La batería contiene litio y puede explotar si no se utiliza manipula o de...

Page 182: ...lase 3B Tenga en cuenta la siguiente información Cuando la unidad está abierta se generan emisiones de rayos láser No dirija la mirada al haz no lo observe directamente con instrumentos ópticos y evite la exposición directa percaución Alce la máquina con cuidado el sobrepeso podría causar alguna lesión percaución La corriente eléctrica de los cables de comunicaciones de teléfono y de alimentación ...

Page 183: ...hipped 9 45 kg 20 lb Maximum configuration as shipped 11 3 kg 25 lb Environment Air temperature System on 10 to 35 C 50 to 95 F System off 10 to 43 C 50 to 110 F Humidity System on 8 to 80 System off 8 to 80 Maximum altitude 2134 m 7 000 ft Heat Output Approximate heat output in BTUs per hour Minimum 240 BTU 75 watts Maximum 705 BTU 207 watts Electrical Input Sine wave input 47 to 63 Hz required I...

Page 184: ...B 2 3745 XXA B 2 3746 9X0 6578 SPIM ...

Page 185: ...omplete these sheets and give them to the IBM service representative Controller Integration Controller Names Controller Name Set Power ON Schedule Sunday Monday Tuesday Wednesday Thursday Friday Saturday Scheduling active MOSS E Database Optimization Optimize database If Weekly Day of the week Time NCP Dump Transfer Destination address Long session LU name MOSSEEMU LU local address 03 or greater C...

Page 186: ...MVT 3746 900 Integration Definition of 3746 900 LAN Address Token ring local address MAC address Definition of Service LAN IP Addresses Table C 1 For the Service Processor IP address 192 9 200 1 Subnet mask 255 255 255 240 Table C 2 For the Network Node Processor Model A IP address 192 9 200 2 Subnet mask 255 255 255 240 Table C 3 For the Network Node Processor Model B IP address 192 9 200 3 Subne...

Page 187: ... maintenance Service Processor customer Service Processor maintenance Management password DCAF Remote Logon Password Enable password Yes Password No default Disable Incoming Calls to Service Processor Enable Disable Service Processor Incoming Calls Enable Parameter Definitions for Reporting Alerts to NetView Network Node Processor Alerts Network identifier SYSTSTAP Control point name MOSS E Alerts...

Page 188: ...ters NPM NPM netid PU name for CM 2 NPA LU name Service Processor Parameters for DCAF using CM 2 For LAN Attached Consoles LU name DCAFLAN For SNA Attached Consoles LU name DCAFSNA Destination address 400000502080 For APPN HPR Attached Consoles LU name DCAFAPPN Destination address 400000502080 For IP Attached Consoles Service Processor IP Address 192 9 200 1 For Modem Attached Consoles LU name DCA...

Page 189: ...et mask 255 255 255 240 DTE Speed 115200 MRU Size 1500 Parameter Definitions for RSF Customer Information Company Name Address System location Contact person Company telephone number for voice communications Company telephone number for modem communications Remote Support Facility Authorization Enable Disable Remote Support Facility Disable Set Automatic Microcode Download Option Yes No No Appendi...

Page 190: ...C 6 3745 XXA C 6 3746 9X0 6578 SPIM ...

Page 191: ...fer to Table D 3 on page D 2 9585 refer to Table D 4 on page D 2 Table D 1 IBM Modems for Remote Workstations and a Target Service Processor 6578 6563 or 6275 Remote Workstation DCAF Java Console Modem Type COM1 Port Connection 7855 7857 7858 Hayes ASY ASY AUTO ASY AUTO ASY AUTO Service Processor Connection Type and Mode Service Processor Modem Type COM1 ASY 7857 OK OK OK OK 7858 OK OK OK OK Hayes...

Page 192: ... OK OK OK OK 7858 OK OK OK OK Hayes OK OK OK OK MPA Card COM2 7857 OK OK OK OK 7858 OK OK OK OK Table D 4 Modem Connections between a Remote Workstation and a Target Service Processor 9585 Remote Workstation DCAF Java Console Modem Type MPA Card Connection COM1 Port Connection 7855 7857 7858 7855 7857 7858 Hayes SYNC ASY ASY AUTO ASY AUTO ASY AUTO 9585 Connection Type and Mode Modem Type MPA Card ...

Page 193: ...on is used to select one out of several choices When the choices are numerical this button increments the numbers This button is also used to select one out of several choices When the choices are numerical this button decrements the numbers This button makes the modem show additional detail When the LCD is showing a multiple digit field this button moves the cursor one position to the right Use t...

Page 194: ...E 2 3745 XXA E 2 3746 9X0 6578 SPIM ...

Page 195: ...ive nuts for 8229s Installing captive nuts and brackets for MAE Installing brackets for processor type 6578 Example of units installation processor type 6578 Example of units installation processor type 6578 MAE Connecting the units to the ac Outlet Distribution Box Figure F 1 on page F 2 Figure F 2 on page F 3 Figure F 3 on page F 4 Figure F 4 on page F 5 Figure F 5 on page F 6 Figure F 6 on page...

Page 196: ...nits on the front side of the controller expansion for the units that can be installed on the rear refer to Figure F 2 on page F 3 SP 6578 Figure F 1 Controller Expansion Inventory Chart Front View F 2 3745 XXA F 2 3746 9X0 6578 SPIM ...

Page 197: ...The values represent the size used to setup the units in the controller expansion it is not the size of the units themselves 2 The attachment holes along each side of the controller expansion are divided into units of measure called EIA units Each EIA unit U equals 44 5 millimeters 1 75 inches 3 The controller expansion is 37 U high but only 35 are usable one U must be reserved at the top and at t...

Page 198: ...NNPB Left Side Right Side 25 24 23 22 21 20 19 18 17 16 15 14 13 12 11 10 9 8 26 27 28 29 30 Rear View 8228 Drawer Figure F 3 Installing Captive Nuts and Brackets for the Display Drawer SP and NNP Based on PC Type 6578 Note This symbol identifies the locations to install the captive nuts F 4 3745 XXA F 4 3746 9X0 6578 SPIM ...

Page 199: ... XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX Front View Rear View 1st LCB 1st LCB 2nd LCB 2nd LCB 3rd LCB 3rd LCB 4th LCB 4th LCB Figure F 4 Installing Captive Nuts for LCBs Note This symbol identifies the locations to install the captive nuts Appendix F Controller Expansion Component Locations F 5 ...

Page 200: ... 8229 XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX Figure F 5 Installing Captive Nuts for 8229s Note This symbol identifies the locations to install the captive nuts F 6 3745 XXA F 6 3746 9X0 6578 SPIM ...

Page 201: ...XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX Figure F 6 Installing Captive Nuts and Brackets for MAE Note This symbol identifies the locations to install the captive nuts Appendix F Controller Expansion Component Locations F 7 ...

Page 202: ...m Network Node Processor A Network Node Processor B 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 LCB Figure F 7 Installing Brackets PN 58G5752 for Processor Type 6578 F 8 3745 XXA F 8 3746 9X0 6578 SPIM ...

Page 203: ...in the Controller Expansion SP and NNP Type 6578 Service Processor Modem Network Node Processor A Network Node Processor B LCBB LCBE Multiaccess Enclosure Display Y Y Y Y Y Y Y Y Y Y Y Figure F 9 Units Installation in the Controller Expansion SP and NNP Type 6578 MAE Appendix F Controller Expansion Component Locations F 9 ...

Page 204: ...1st Power Supply Network Node Processor B or Multiaccess Enclosure 2nd Power Supply Optical Disk Drive CD ROM Drive or RSF Modem 7858 Display Network Node Processor A Service Processor AC Input Figure F 10 Connecting the Units to the ac Outlet Distribution Box F 10 3745 XXA F 10 3746 9X0 6578 SPIM ...

Page 205: ...etwork Node Processor Cables for 3746 900 Notes 1 For cable 1 refer to the appropriate 3746 Models 900 and 950 External Cable References manual 2 For cable 2 refer to Cable from the Service Processor Processor to the 8228 on page G 4 3 For cable 3 and 4 refer to Cable from the Service Processor to the External Modem for RSF on page G 5 4 For cable 5 and 6 refer to the appropriate Network Node Proc...

Page 206: ...0 Notes 1 For cable 1 refer to the appropriate 3746 Models 900 and 950 External Cable References manual 2 For cable 2 refer to Cable from the Service Processor Processor to the 8228 on page G 4 3 For cable 3 and 4 refer to Cable from the Service Processor to the External Modem for RSF on page G 5 4 For cable 5 and 6 refer to the appropriate Network Node Processor Installation and Maintenance manua...

Page 207: ...745 Models xxA Notes 1 For cable 1 refer to the appropriate 3746 Models 900 and 950 External Cable References manual 2 For cable 2 refer to Cable from the Service Processor Processor to the 8228 on page G 4 3 For cable 3 and 4 refer to Cable from the Service Processor to the External Modem for RSF on page G 5 Appendix G Service Processor External Cable References G 3 ...

Page 208: ...i n 1 P i n 6 3 4 5 2 Figure G 4 LAN Cable Interchange Circuit for Standard LAN Cable Table G 1 LAN Cable Pin Assignment Wire Nbr Wire Color Connector 1 Position Connector 2 Position 1 2 3 4 5 SHIELD ORN BLACK RED GREEN GND 9 5 1 6 SHIELD ORN BLACK RED GREEN Table G 2 Cable from Service Processor or Network Node Processor to 8228 Cable Type Length m ft Feature Code Cable PN Standard Fixed 2 4 m 8 ...

Page 209: ...le P1 P2 1 13 12 25 1 13 12 25 Figure G 5 Cable between the Service Processor and the Modem PN 0782985 Interchange Circuits for the Cables between the Service Processor and the Modem Connector Connector P1 P2 2 o o 2 3 o o 3 4 o o 4 5 o o 5 6 o o 6 8 o o 8 11 o o 11 15 o o 15 17 o o 17 18 o o 18 20 o o 20 22 o o 22 23 o o 23 25 o o 25 Figure G 6 Modem Cables Pin Assignments PN 0782985 Table G 3 Ca...

Page 210: ...hange Circuits for the Modem Adapter Cable Connector Connector P1 P2 8 o o 1 3 o o 2 2 o o 3 20 o o 4 7 o o 5 6 o o 6 4 o o 7 5 o o 8 23 o o 9 1 o Shield Figure G 8 Modem Cables Pin Assignments PN 0782984 Table G 4 Modem Adapter Cable Cable Type Length m ft Cable PN Standard Fixed 1 m 3 0782984 G 6 3745 XXA G 6 3746 9X0 6578 SPIM ...

Page 211: ...is available 10 6 1 5 10 15 1 6 11 15 5 P1 P2 Figure G 10 Extender Cable for Service Processor and Display connection Interchange Circuits for the Extender Cable between the Service Processor and the Display Connector Connector P1 P2 1 o o 1 6 o o 6 2 o o 2 7 o o 7 3 o o 3 8 o o 8 5 o o 5 14 o o 14 o o 12 o o 15 o o 4 o o 11 o o 10 o o 11 Table G 5 Extender Cable for Service Processor and Display ...

Page 212: ...rd 13 and for the mouse 15 Keyboard Extender Cable When the keyboard is installed outside the controller expansion an additional extender cable is used refer to Figure G 11 reference 13 Female Connector Male Connector Figure G 12 Keyboard Extender Cable Table G 6 Keyboard Extender Cable Cable Type Length Cable PN Standard Fixed 4 m 12 ft 10K8632 Mouse Extender Cable When the mouse is installed out...

Page 213: ...Table G 7 Keyboard Extender Cable Cable Type Length Cable PN Standard Fixed 5 m 15 ft 10K8633 Appendix G Service Processor External Cable References G 9 ...

Page 214: ...G 10 3745 XXA G 10 3746 9X0 6578 SPIM ...

Page 215: ...ter Exploded View Input output connectors and removal service procedures for the cover front panel front bezel diskette hard disk drive bracket CD ROM drive power supply and system board are on the following pages Copyright IBM Corp 2001 H 1 ...

Page 216: ...grated with the top cover To remove the top cover firmly press the cover latch buttons on both sides pull up the back end of the cover and swing the cover towards the front of the service processor Cover Replacement To replace the top cover pivot the cover from the front and move it down over the service processor until the cover snaps into place H 2 3745 XXA H 2 3746 9X0 6578 SPIM ...

Page 217: ...emove the eight screws that hold the EMC shield in place Diskette Hard Drive Removal To remove the diskette or hard drive 1 Swing the 3 5 in drive cage up and latch it to the vertical position 2 Press the two side rail tabs and push the diskette or the hard drive from the bottom Pull the diskette or the hard drive out Appendix H Service Processor Aids H 3 ...

Page 218: ...the cable along the system board between the power connector and primary IDE connector and then up to the CD ROM drive Do not route the CD ROM cable near the system board I O connectors Power Supply Removal Note Make sure the power supply voltage switch is set to the proper operating voltage 115 or 230 To remove the power supply 1 Remove the top cover 2 Remove the air duct 3 Disconnect the power s...

Page 219: ...e power supply System Board Layout System Board Locations 1 2 fan connector 2 Microprocessor 3 DIMM 0 4 DIMM 1 5 Power LED connector 6 RFID connector 7 Front USB connector 8 Secondary IDE connector 9 Diskette connector 10 Primary IDE connector 11 Power connector 12 CMOS clear recovery jumper 13 1 Fan connector 14 Battery Appendix H Service Processor Aids H 5 ...

Page 220: ...CI slot 2 20 PCI slot 1 21 AGP connector 22 CD ROM audio 23 Speaker Connector 24 Audio output 25 Audio input 26 Serial port 2 27 Microphone input 28 Monitor port 29 Parallel port 30 Serial port 1 31 USB connectors 32 Mouse and keyboard connectors H 6 3745 XXA H 6 3746 9X0 6578 SPIM ...

Page 221: ...rite enabled Off D Write protected On Clear CMOS Switch SW1 2 Reserved Switch SW1 3 Reserved Switch SW1 4 Processor Speed Settings Processor speed for the PC 6578 is fixed and is determined by the processor There are no settings required Clear CMOS SW1 2 Normal mode Off D CMOS clear On Reserved SW1 3 Reserved Off Reserved SW1 4 Reserved Off Appendix H Service Processor Aids H 7 ...

Page 222: ...he following panel is displayed From the following panel select the different options Go to the new panels for checking and follow the prompts for modifying Configuration Setup Utility Select Option System Summary Screen 1 Product Data Screen 2 Device and I O Ports Screen 3 Start Options Screen 4 Date and Time Screen 5 System Security Screen 6 Advanced Setup Screen 7 Power Management Screen 8 Save...

Page 223: ...Drive A 1 44 MB 3 5 IDE Hard Disk Drive 0 20 GB IDE Hard Disk Drive 1 Not Installed IDE CD ROM Drive 2 Installed IDE Hard Disk Drive 3 Not Installed Screen 2 Product Data Machine type Model 6578RAU Flash EEPROM Revision Level PIKT31AUS Boot Block Revision Level PI31A System Board Identifier xxxxxxx System Serial Number xxxxxxx System UUID xxxxxxx BIOS Date 12 11 00 Appendix H Service Processor Aid...

Page 224: ...rial Port B Address 2F8h Serial Port B IRQ IRQ 3 USB Setup USB Support Disabled USB Keyboard Mouse Support Autodetect Parallel Port Setup Parallel Port 378h Parallel Port Mode Extended Parallel Port Extended Mode ECP Parallel Port Extended Mode DMA DMA3 Parallel Port IRQ IRQ 7 Video Setup Active Video Intel 815 Chipset Video BI Shared System Memory 1 MB Select Active Video PCI Palette Spooning Dis...

Page 225: ...k Setup Mac Address Not Available Preboot Execution Environment Base Code Disabled PCI Boot Entry Vector Startup Disabled Screen 4 and sub screen Start Options Startup Sequence Keyboard Numlock State ON Keyboard Speed Fast Disketteless Operation Disabled Keyboardless Operation Mode Disabled Power On Self Test Quick Note Power On Logos Enabled Option Key Display Enabled Network Boot prompt Disabled...

Page 226: ...tartup Device Hard Disk 0 Third Startup Device Disabled Fourth Startup Device Disabled Automatic Startup Sequence Enabled First Startup Device Hard Disk 0 Second Startup Device Disabled Third Startup Device Disabled Fourth Startup Device Disabled POST Error Disabled Screen 5 and Sub screen Date and Time Time HH MM SS Date MM DD YYYY MM DD YYYY H 12 3745 XXA H 12 3746 9X0 6578 SPIM ...

Page 227: ...d to request before booting Removable Media Devices User Hard Disk Devices User Network Device User Remote Administration Information If the password Prompt is set to ON it will be reset when Remote Administration is set to ENABLE Remote Administration Enabled Network Boot Integrity Services Disabled Power On Password Enter your new Power on password twice Enter Power on Password Enter Power on Pa...

Page 228: ...rm Boot No Screen 7 and Sub screens Advanced Setup Warning Items on the following menus control advanced Hardware features if they are configured incorrectly the system might malfunction PCI Control Plug and Play Control Processor Control PCI Control PCI Parity Enabled Plug and Play Control Plug and Play Operating System No Processor Control Processor 0 ID 0686 Microcode Revision MM DD YYYY 05 05 ...

Page 229: ...to Display OFF 1 hr IDE Drives Enabled Low Power Entry Activity Monitor Low Power Exit Activity Monitor Low Power Entry Activity Monitor PS 2 Keyboard Mouse Enabled Diskette Serial and Parallel Port Enabled IDE Hard Drive Enabled IDE CD ROM Disabled Low Power Exit Activity Monitor PS 2 Keyboard Enabled PS 2 Mouse Enabled Serial Port A Enabled Serial Port B Enabled LAN Enabled Appendix H Service Pr...

Page 230: ...isabled Startup Sequence Primary Wake Up on Alarm Disabled Alarm day of month 01 Alarm time 01 00 Alarm day of week Monday Startup Sequence Primary PCI Wake Up Disabled Startup Sequence Primary May be another value Wake on LAN Wake on LAN Enabled Startup Sequence Automatic H 16 3745 XXA H 16 3746 9X0 6578 SPIM ...

Page 231: ...Appendix I Service Processor Part Numbers Copyright IBM Corp 2001 I 1 ...

Page 232: ...2mm Fan Assembly with Grommets 33L2594 14 Fan Speaker Bracket 09N5763 15 System Board no processor no memory 09K9982 16 Planar EMC shield Kit 09N5770 17 Pentium III 667MHz 10K0863 Pentium III 733MHz 10K0864 Pentium III 800MHz 10K1196 Pentium III 933MHz 19K7537 18 Memory 64MB SDRAM 33L3072 Memory 128MB SDRAM 33L3074 19 Air Baffle Duct 09N5735 20 I O Cam Bracket 09N5734 21 Keylock Assembly 09K9829 2...

Page 233: ...on 10L6145 Miscellaneous Hardware Kit 09N5764 ATA 66 Cable Assembly 2 Drop 37L5098 CD ROM Audio Cable 75H9219 Dual USB Cable 09N5729 Lithium Battery 33F8354 EMC Shield for 5 25 in Bay 20L3073 Nameplate 09N5733 Roulette Ethernet Adapter 19K4885 Appendix I Service Processor Part Numbers I 3 ...

Page 234: ...I 4 3745 XXA I 4 3746 9X0 6578 SPIM ...

Page 235: ...Unit Model 900 IBM 3746 Nways Multiprotocol Controller Model 950 Safety Information Provides general safety guidelines Evaluating and Configuring GA33 0180 IBM 3745 Communication Controller Models A and 170 IBM 3746 Nways Multiprotocol Controller Models 900 and 950 Overview Gives an overview of connectivity capabilities within SNA APPN and IP networking GA27 4234 IBM 3745 Communication Controller ...

Page 236: ...900 and 950 Planning Series Token Ring and Ethernet Provides information for Token ring adapter description and configuration Ethernet adapter description and configuration GA27 4237 IBM 3745 Communication Controller Models A IBM 3746 Nways Multiprotocol Controller Models 900 and 950 Planning Series ESCON Channels Provides information for ESCON adapter descriptions ESCON configuration and tuning i...

Page 237: ...Planning Series Multiaccess Enclosure Planning Provides information for MAE adapters details MAE ESCON planning and configuration ATM and ISDN support GA27 4241 IBM 3745 Communication Controller Models A IBM 3746 Nways Multiprotocol Controller Models 900 and 950 Planning Series Protocol Descriptions Provides information for Overview and details about APPN HPR and IP On line information IBM 3745 Co...

Page 238: ...3081 IBM 3746 Nways Multiprotocol Controller Models 900 and 950 Controller Configuration and Management User s Guide Explains how to use CCM and gives examples of the configuration process GA33 0479 IBM 3745 Communication Controller Models A IBM 3746 Nways Multiprotocol Controller Models 900 and 950 NetView Console APPN Command Reference Guide Explains how to use the RUN COMMAND from the NetView S...

Page 239: ...Table J 1 Page 5 of 5 Customer Documentation for the 3746 Model 950 Models 130 to 61A Documentation shipped with the 3746 950 3745 Models 17A to 61A Appendix J Bibliography J 5 ...

Page 240: ...maintaining the service processor based on PS 2 Types 7585 3172 9585 or 9577 Can be for systems with microcode that has up to and including EC D46130 any level installed SY33 2120 IBM 3745 Communication Controller Models A IBM 3746 Expansion Unit Model 900 IBM 3746 Nways Multiprotocol Controller Model 950 Service Processor Installation and Maintenance Based on the 7585 3172 or 9585 Provides inform...

Page 241: ...BM 3746 Nways Multiprotocol Controller Models 900 and 950 Multiaccess Enclosure Installation and Maintenance Provides information on installing and maintaining the Multiaccess Enclosure MAE SY33 2124 IBM 3746 Nways Multiprotocol Controller Models 900 and 950 Multiaccess Enclosure Installation and Maintenance Starting from EC F12430 and Above Provides information on installing and maintaining the M...

Page 242: ...r Service User s Guide Provides information on installing and maintaining the operational code on service processor or network node processor Can be for systems with microcode EC F12380 or higher installed SY33 2117 IBM 3746 Nways Multiprotocol Controller Models 900 and 950 External Cable Reference Provides references to console and line cables used for connecting the IBM 3746 Models 900 and 950 S...

Page 243: ...orking Softcopy Collection Kit Allows service manuals consulting via CD ROM viewer US version Documentation shipped with the 3746 Model 950 3745 Models 17A to 61A Documentation shipped with the processor Documentation shipped with the 3746 Models 900 and 950 Appendix J Bibliography J 9 ...

Page 244: ...Models 210 310 410 and 610 Introduction Gives an introduction of the IBM Models 210 to 610 capabilities For Models A refer to the Overview GA33 0180 GA33 0180 IBM 3745 Communication Controller Models A and 170 IBM 3746 Nways Multiprotocol Controller Models 900 and 950 Overview Gives an overview of connectivity capabilities within SNA APPN and IP networking GA27 4234 IBM 3745 Communication Controll...

Page 245: ...Controller Models 900 and 950 Planning Series Token Ring and Ethernet Provides information for Token ring adapter description and configuration Ethernet adapter description and configuration GA27 4237 IBM 3745 Communication Controller Models A IBM 3746 Nways Multiprotocol Controller Models 900 and 950 Planning Series ESCON Channels Provides information for ESCON adapter descriptions ESCON configur...

Page 246: ...7 4241 IBM 3745 Communication Controller Models A IBM 3746 Nways Multiprotocol Controller Models 900 and 950 Planning Series Protocol Descriptions Provides information for Overview and details about APPN HPR and IP On line information IBM 3745 Communication Controller Models A IBM 3746 Nways Multiprotocol Controller Models 900 and 950 Planning Series Controller Configuration and Management Workshe...

Page 247: ... and integrating network of the 3745 and 3746 900 after installation SA33 0416 Line Interface Coupler Type 5 and Type 6 Portable Keypad Display Migration and Integration Guide Contains information for moving and testing LIC types 5 and 6 SA33 0158 IBM 3745 Communication Controller All Models IBM 3746 Nways Multiprotocol Controller Model 900 Console Setup Guide Provides information for Installing l...

Page 248: ...ment Application Provides a graphical user interface for configuring and managing a 3746 APPN HPR Network Node and IP Router and its resources It is also available as a stand alone application using an OS 2 workstation Defines and explains all the 3746 Network Node and IP Router configuration parameters through its online help SH11 3081 IBM 3746 Nways Multiprotocol Controller Models 900 and 950 Co...

Page 249: ...d 950 SA33 0175 IBM 3745 Communication Controller Models A IBM 3746 Expansion Unit Model 900 IBM 3746 Nways Multiprotocol Controller Model 950 Alert Reference Guide Provides information about events or errors reported by alerts for IBM 3745 Communication Controller Models A IBM 3746 Nways Multiprotocol Controller Models 900 and 950 Documentation shipped with the 3745 3745 Models 17A to 61A 3745 Mo...

Page 250: ... for the machine Evaluating and Configuring GA33 0138 IBM 3745 Communication Controller Models 130 150 160 and 170 Introduction Gives an introduction about the IBM Models 130 to 170 capabilities including Model 160 For Model 17A refer to the Overview GA33 0180 Preparing Your Site GA33 0140 IBM 3745 Communication Controller Models 130 150 160 and 170 Preparing for Connection Helps for preparing the...

Page 251: ...talling or relocating the IBM 3745 Models X10 and X1A SY33 2114 IBM 3746 Nways Multiprotocol Controller Model 900 Installation Guide Provides instructions for installing or relocating a 3746 900 SY33 2116 IBM 3746 Nways Multiprotocol Controller Model 900 Service Guide Provides procedures for isolating and fixing the IBM 3746 900 problems SY33 2055 IBM 3745 Communication Controller Models 210 310 4...

Page 252: ...5 IBM 3745 Communication Controller Models A IBM 3746 Expansion Unit Model 900 IBM 3746 Nways Multiprotocol Controller Model 950 Service Processor Installation and Maintenance Based on the 6275 Provides information on installing and maintaining the service processor based on PC Type 6275 Can be for systems with microcode EC F12380 or higher installed SY27 0393 IBM 3745 Communication Controller Mod...

Page 253: ...re Installation and Maintenance Starting from EC F12430 and Above Provides information on installing and maintaining the Multiaccess Enclosure MAE For systems with microcode EC F12430 or higher installed SY33 2112 IBM 3746 Nways Multiprotocol Controller Models 900 and 950 Network Node Processor Installation and Maintenance Based on the 7585 or 3172 Provides information on installing and maintainin...

Page 254: ...nd line cables used for connecting the IBM 3745 Models 130 to 61A SY33 2117 IBM 3746 Nways Multiprotocol Controller Models 900 and 950 External Cable Reference Provides references to console and line cables used for connecting the IBM 3746 Models 900 and 950 S135 2015 IBM 3746 Nways Multiprotocol Controller Models 900 and 950 Parts Catalog Provides reference information for ordering parts for the ...

Page 255: ...D ROM viewer EMEA version ZK2T 8187 IBM Networking Softcopy Collection Kit Allows service manuals consulting via CD ROM viewer US version Documentation shipped with the 3745 Documentation shipped with the 3746 900 3745 Models 17A to 61A Documentation shipped with the processor 3745 Models 130 to 61A Documentation shipped with the 3746 Models 900 and 950 Appendix J Bibliography J 21 ...

Page 256: ...70 Service Functions Describes MOSS functions using the IBM 3745 Models 1x0 and 17A consoles SY33 2070 IBM 3745 Communication Controller Models 130 to 17A Maintenance Information Procedures Provides procedures for isolating and fixing the IBM 3745 Models 1X0 and 17A problems S135 2012 IBM 3745 Communication Controller Models 130 to 17A Parts Catalog Provides reference information for ordering IBM ...

Page 257: ...or Graphics Adapter See EGA VGA XGA POS Programmable Option Select PUN Physical Unit Number as in SCSI CRC Cyclic Redundancy Check RAID Redundant Array of Inexpensive Disks disk array models CRT Cathode Ray Tube CSA Canadian Standards Association RAM Random Access Memory read write CSD Corrective Service Diskette RGB Red Green Blue as in monitors DASD Direct Access Storage Device hard disk diskett...

Page 258: ...Term Information VRAM Video Random Access Memory WORM Write Once Read Many Media XGA Extended Graphics Array 1024 x 768 x 256 Y C Luminance Chrominance Signal Video X 2 3745 XXA X 2 3746 9X0 6578 SPIM ...

Page 259: ...or RSF C 5 remote logon password C 3 service processor CM 2 parameters C 4 definitions for RSF C 5 service processor LAN management C 2 definitions continued service processor SNA C 2 devices handling discharge sensitive A 4 discharge sensitive devices handling A 4 dump transfer NCP C 1 E electrical safety A 2 electrostatic devices handling A 4 G general safety A 1 grounding requirements A 4 guide...

Page 260: ...ange 5 4 cables for 3746 900 G 1 G 3 cables for 3746 950 G 2 CD ROM exchange 5 7 CM 2 parameters for DCAF C 4 disable service processor incoming calls C 3 diskette drive exchange 5 7 external cable references G 1 FRU exchange 5 1 hard disk drive exchange 5 6 integration C 2 LAN management definition C 2 other FRUs exchange 5 9 5 15 parts numbers I 1 problem determination 2 1 processor exchange 5 5...

Page 261: ...m If you are in the USA you can mail this form postage free or fax it to us at 1 800 253 3520 Elsewhere your local IBM branch office or representative will forward your comments or you may mail them directly to us Specific comments or problems Please tell us how we can improve this book Thank you for your comments If you would like a reply provide the necessary information below Name Address Compa...

Page 262: ...CESSARY IF MAILED IN THE UNITED STATES BUSINESS REPLY MAIL FIRST CLASS MAIL PERMIT NO 40 ARMONK NEW YORK POSTAGE WILL BE PAID BY ADDRESSEE Design Information Development IBM Corporation Software Reengineering Department G71A Bldg 503 P O Box 12195 Research Triangle Park NC 27709 9990 Fold and Tape Please do not staple Fold and Tape GY27 0406 01 ...

Page 263: ......

Page 264: ... Part Number 10K8795 Printed in the United States of America on recycled paper containing 10 recovered post consumer fiber 10K8795 GY27 0406 01 ...

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