IBM 3746-900, Installation And Maintenance Manual

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012 (continued)
Check that the keyboard cable is properly plugged into the keyboard and into
the rear of the Service Processor.
Do you find the problem?
Yes No
013
Use a mouse from another machine. Continue with Step 016.
014
Problem solved. Go to Chapter 6, “CE Leaving Procedure” on page 6-1.
015
If you cannot use the display, exchange it. Go to Chapter 5, “Service Processor
FRUs / Display Exchange” on page 5-1.
016
If you tried another mouse on the Service Processor, did it work properly?
Yes No
017
Replace the system board. Go to Chapter 5, “Service Processor FRUs /
Display Exchange” on page 5-1.
018
Replace the Service Processor mouse.
019
Check that the Service Processor LAN cable is attached correctly at the rear of
the Service Processor and in the service processor access unit.
Check that all the LAN cables are attached correctly in the Service Processor
access unit.
Did you find the problem?
Yes No
020
Run diagnostics on the Service Processor, go to “Starting the IBM PC
Enhanced Diagnostics Program” on page 4-4. Then if you have to
exchange a FRU, go to Chapter 5, “Service Processor FRUs / Display
Exchange” on page 5-1.
021
(Step 021 continues)
Chapter 2. Service Processor Problem Determination
2-9